Recommendations to others considering diib:
We did the 15 minutes for $15 and it was wonderful, so our company decided to try the $500 a month "Pro Managed Service" for blog content. We registered on 8/20/2021.
On or around 9/13/2021 we received 3 short articles for us to approve, which we did. These articles were never posted to our website though!
On 9/20/2021 (Monday) I asked about the two remaining articles and when the 3 we approved would be posted. I received:
"I apologize - I have not added the articles to the blog yet. I am working on getting those posted this week. I sincerely apologize about the delay. I'm also looking into what happened with the posts, as it looks like the information I got originally for your content may have been incorrect. I am tracking that down now, and if it was, I will be happy to add the missing articles on to this month's order.
The guest posts have been ordered and confirmed, but I am still waiting on the links for those. Again, I apologize about the delay. I will send you the links to these as soon as I have them.
I truly apologize about the delays and any inconvenience this has caused. I am working to rectify all of these issues now."
9-24-2021 (Friday) still nothing has been posted, the two missing blog post are still missing, and now we've been charged another $500 for the next month.
I contacted customer support for a refund at this point because I'm sick of worrying about "professionals" not doing their job in a timely manner.
(how long does it take to post 3 finished and approved blog posts?!)
Diib customer service said: "After reviewing your account, I show the following content has already been ordered and approved. Once an order has been started, we cannot issue a refund."
We have now contacted our credit card company and have disputed both months of charges.
I would strongly advise avoiding this company... what a headache. Review collected by and hosted on G2.com.
What problems is diib solving and how is that benefiting you?
We were trying to solve our Blogs SEO problem, but we ended up just waiting around for a month for nothing. Review collected by and hosted on G2.com.