---
title: Digsite Reviews
meta_title: 'Digsite Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Digsite works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Digsite Reviews
**Vendor:** Digsite  
**Category:** [Market Intelligence Software](https://www.g2.com/categories/market-intelligence)  
**Total Reviews:** 2
## About Digsite
Digsite has always been an expert at online qual, but we knew a broader solution was needed in order to meet customers’ growing, varied requirements. The solution needed to be a much more fluid and integrated platform for both qualitative iteration and quantitative validation. We set out to build a holistic, integrated platform for qual iteration and quant validation PLUS the sample so you can recontact participants and get quality responses. We wanted a solution that enabled you to do the entire study yourself, but with support and consulting services on demand if you realize you need assistance or want to shift to a more complex approach. And you can be responsive and flexible to your team’s needs without having to change vendors or platforms mid-stream. With Digsite Sprints, participants can markup concepts, vote on ideas, and share experiences through photos and videos – or even live interactive video interviews. With Digsite Pulse, you can quickly test opportunity areas, concepts, ads and more. Follow-up with selected quant participants in a qualitative Digsite Sprint to drill even deeper. With everything from automated quant studies, to full-service qual studies that can be recruited overnight, Digsite’s all-in-one agile platform can get you the insights you need, fast. Plus you can move from quant to qual (and back again) in one integrated platform. That’s flexibility!




## Digsite Reviews
  ### 1. Simple User Interface and Excellent Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy E. | Owner, Principal Consultant, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2018

**What do you like best about Digsite?**

I like how comprehensive the automated reporting is for Digsite.  You can get highly-detailed reports in multiple formats, summary reports, and also SmartReports which include sentiment analysis and word clouds.  I also like that the user experience for programming is relatively straight-forward and creating activities is a quick, simple process once you've gotten familiar with the platform.

**What do you dislike about Digsite?**

There are some simple functions (e.g. copying and pasting activities) that would improve the overall programming experience if they were added to the platform.

**What problems is Digsite solving and how is that benefiting you?**

I've worked with a wide variety of clients using Digsite, addressing issues ranging from identification of white spaces to package design and refinement.  Because the turn-around time with Digsite is so quick, and because they specialize in quali-quant research, specific business issues can be addressed very, very quickly and with quite a bit of depth.

  ### 2. Easy and Fast Qualitative Research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jill  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2018

**What do you like best about Digsite?**

I love how easy it is to set up a qualitative research study in the Digsite platform.  I also appreciate the  SmartReport tool that make it so easy to create a report of findings, complete with the participant quotes I have selected to show.

**What do you dislike about Digsite?**

Nothing!  They are consistently incorporating upgrades to enhance features and make it even better.

**Recommendations to others considering Digsite:**

Be sure to incorporate a range of types of questions to engage participants, including the Whiteboard tool and Fill-in-the-blank questions.  

**What problems is Digsite solving and how is that benefiting you?**

It helps me support clients when they have a need for qualitative insights but don't have a lot of time/money to travel around the country for focus groups or spend weeks recruiting.  


## Digsite Discussions
  - [What is Digsite used for?](https://www.g2.com/discussions/what-is-digsite-used-for)

- [View Digsite pricing details and edition comparison](https://www.g2.com/products/digsite/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A48%3A51+-0500&secure%5Bsession_id%5D=c141d2f1-78aa-4d82-ad74-a63db22b8030&secure%5Btoken%5D=11bc3eb4ab7b31bbddf303b671aa1adbb3cf9051ed881a8677f0972e5ca5c43f&format=llm_user)

## Digsite Features
**User Response Methods**
- Survey
- Video Snippets
- Video Interview
- Photo Submission
- Text/Notes
- Commenting/Notes

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Participant Selection**
- In-App
- In-Store
- On-Site
- Recruitment Pool
- Single Sign On

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**Insights**
- Analytics
- Collaboration
- Sorting
- Visual Analytics

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Generative AI**
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

**Additional Functionality**
- User Journeys
- Usability Testing
- Engagement Tracking
- For Mobile
- A/B Testing
- Search/Filter
- AI Copilot
- Data Visualization
- API
- Drag & Drop
- Unmoderated Testing
- Screen Activity Recording
- Behavior Tracking
- Software Testing Management
- Performance Metrics
- Customizable Questions
- Heatmaps
- Prototype Creation
- Activity Dashboard
- Customer Segmentation
- Data Import/Export
- Trend Analysis
- User Research Analysis
- Monitoring
- Third-Party Integrations
- For Websites
- Issue Tracking
- Collaboration Tools
- Surveys & Feedback
- Customizable Branding
- User Management
- Customizable Templates
- Design Management
- Multi-Language
- Real-Time Data
- Project Management
- Customizable Fields
- Moderated Usability Testing
- Quantitative Metrics
- Alerts/Notifications
- Categorization/Grouping
- Tagging
- Conversion Rate Optimization
- Reporting & Statistics
- Video recording/Transcriptions
- Customizable Categories
- Annotations
- Performance Testing
- Benchmarking
- Question Library
- Customizable Reports
- Projections
- Survey/Poll Management
- Assessment Management
- Activity Tracking
- Video Support
- Demographic Data
- Customer Experience Management
- Workflow Management
- Geotargeting
- Access Controls/Permissions
- Email Reminders
- Audience Targeting

## Top Digsite Alternatives
  - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)

