their vision and the ability to understand the current AIOps and Agentic AI needs. Review collected by and hosted on G2.com.

There are not downside of working with Digitate, the product ignio has a lot of potential and we are just getting started, Review collected by and hosted on G2.com.

AI - Driven Automation and the Proactive Critical user journey insides. Review collected by and hosted on G2.com.

There are scope of improvement with respect to product performance and stability . Review collected by and hosted on G2.com.

Harish and his team were thorough professionals and very helpful in setting up the things for us. It was easy and I enjoyed working with them. Review collected by and hosted on G2.com.

Nothing here to say.......................................... Review collected by and hosted on G2.com.

AI capability offer by digitate is exceptional helpful in achieving operational efficiency & analytical insights of the landscape. Review collected by and hosted on G2.com.

Bringing new features in the product is a time consuming acitivty. Review collected by and hosted on G2.com.

Dashboards, AIOps capabilities and self-healing. Ease of implementation. Review collected by and hosted on G2.com.

We have not experienced any downsides since implementation Review collected by and hosted on G2.com.

i loved the versatility they offer in solutions. Also the operational support we receive from our contacts are great. Review collected by and hosted on G2.com.

The time taken to implement the solutions. Review collected by and hosted on G2.com.

Always a welcoming attitude. Good technical resources. Tool was very easy to use Review collected by and hosted on G2.com.

No specific to be called out for. Great tool Review collected by and hosted on G2.com.

- Capability to automate the BAU tasks

- OOTB available features and capability of customizations Review collected by and hosted on G2.com.

- Time for the implementations

- Lack of process to build future pipeline for automations Review collected by and hosted on G2.com.

I had limited interaction with the TCS automation team as the Business Process Owner but Ignio was able to automate large parts our user access request process. A time consuming part was automating the training verification process (connecting to our LMS), to creation of application user accounts as well as reactivation and deactivation of accounts.

Ignio was able to save a lot of time not only for the System Owner, Business Process Owner and TCS support by removing the human interaction for some of these tidious tasks. The Ignio support was also very responsive when issues were found during testing and production. Review collected by and hosted on G2.com.

The TCS team implemented the automation and I as a Business Process Owner was not exposed to any of the technical complexities; however the implementation seemed to have gone well. Review collected by and hosted on G2.com.

Ignio is helping us to automate large parts of a user access requests. Basically from automating the the training verification process, to creation of application user accounts as well as reactivation and deactivation of accounts.

We've worked closely with the TCS automation team, who took us through the whole process by explaining every step and suggesting best or better approaches. The team listened very well to our needs and helped very well to enable a solid and stable implementation of our requirements. Ignio easily integrated with the application we're using and addtional use cases are currently being pursued. Support during the operational phase is very good and helpful. Review collected by and hosted on G2.com.

Given that our TCS team executed the implementation of Ignio, we've not been exposed to Ignio directly. However, this isn't necessarily something to dislike because we've not had the need to go into the technical side and associated complexities. Although I generally see that as a good approach, my curiosity of what else Ignio is capable of is still existing and not yet 'quenched' :-) Review collected by and hosted on G2.com.