Digitate team has been very supportive and experienced. We have been using ignio for automations for the past couple of years and event management since last year, both modules work well and we really appreciate the knowledge and speed the team has provided from development to deployment. Review collected by and hosted on G2.com.

I would like Digitate to improve ignio for ordinary users who don't have lot of development experience. This means less training, more user friendly UI incorporating more drag-and-drop, etc. to encourage more use cases. Review collected by and hosted on G2.com.

The AIOps platform provides advanced features such as event correlation, automated triage, and self-healing, which have saved us significant operational hours through its self-healing and auto-triage capabilities. Review collected by and hosted on G2.com.

The user interface could benefit from some improvements. Adding relevant self-help resources directly on the webpage would enhance the user experience. Review collected by and hosted on G2.com.

The people assigned to our project are attentive to what is required. Review collected by and hosted on G2.com.

It takes a long time to solve the problems and the tool is not very intuitive, they don't have support in Spanish and they are very reserved with the information. Review collected by and hosted on G2.com.

Digitate core Strength lies in its vision of a self-healing, self-learning enterprise. With ignio, they've pioneered AI/ML -driven IT Operations that go beyond monitoring to actionable autonomy--fixes issues without manual intervention Review collected by and hosted on G2.com.

nothing to improve, Ignio is doing well in it's area. Review collected by and hosted on G2.com.

Intelligent automation and customer cerntric Review collected by and hosted on G2.com.

complex environment setup/limited visibility Review collected by and hosted on G2.com.

Feedback Mechanism that allows Ignio to learn from every event and continuously improve its responses is a standout capability. Review collected by and hosted on G2.com.

Nothing, Ignio has enough potential to manage IT operations. Review collected by and hosted on G2.com.

ignio automated our user access management Review collected by and hosted on G2.com.

Nothing to say on dislikes here about digitate, thank you Review collected by and hosted on G2.com.

We work with Shilpa, she is always ready to help us. Review collected by and hosted on G2.com.

- Time of resolution on support tickets

- Feedback of resolution incidents / support tickets

- The implementation of solutions must be easy, but they take more time of the expected Review collected by and hosted on G2.com.

Fast deployment and helpful information presented on time Review collected by and hosted on G2.com.

Server is not fully integrated to our environment Review collected by and hosted on G2.com.

It gives me an in depth look at the health of my applications. The team was helpful and patient with the process. Review collected by and hosted on G2.com.

I don't have any dislikes. The product is working as expected. Review collected by and hosted on G2.com.