Roberto C.
RC
Roberto C.
Global Core Systems and Integration Manager
Enterprise (> 1000 emp.)
"Review for ignio (Digitate monitoring tool)"
4/5
What do you like best about Digitate?

easy to use monitoring tool, due to our activities, it needs to be accessed 24/7 Review collected by and hosted on G2.com.

What do you dislike about Digitate?

have had some challenges with integrations or out of the box requests Review collected by and hosted on G2.com.

adithya p.
AP
adithya p.
SAP Basis Consultant
Enterprise (> 1000 emp.)
"Business Dashboard Monitoring of SAP systems"
5/5
What do you like best about Digitate?

One-click dashboards, which is very easy to use and check for more details if required. Prompt email alert system which helps us in checking the status of that particular problem and then take necessary action. This product is very compatible with SAP RISE as I did not see any issues with the alert monitoring from Ignio during SAP RISE migration. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Navigation through the historical records of each alert sent from Ignio is difficult for me when I need the information to compare between two different timestamps/occasions. Review collected by and hosted on G2.com.

Akkravin T.
AT
Akkravin T.
SAP OTC Principal Assoc
"Effortless End-to-End Monitoring with Digitate"
5/5
What do you like best about Digitate?

I find Digitate's dashboard very beneficial as it provides KPI and preventive solutions. It's easy and user-friendly, making the setup process smooth for our team. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

N/A Review collected by and hosted on G2.com.

Verified User in Shipbuilding
US
Verified User in Shipbuilding
Small-Business (50 or fewer emp.)
"Outstanding Support and Robust Product Experience"
5/5
What do you like best about Digitate?

The team supported me throughout every stage of the process, and I also found the product to be very robust. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

The request was a bit unclear at the beginning, which caused some delays initially. However, once that was sorted out, everything went smoothly. It would be great if the initial instructions could be improved. Review collected by and hosted on G2.com.

Harsh D.
HD
Harsh D.
Product Researcher
Mid-Market (51-1000 emp.)
"Interactive Interface Makes It Stand Out"
3/5
What do you like best about Digitate?

The interface is very interactive and engaging, making it enjoyable to use. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

At times, the system can experience intermittent disconnections when the Wi-Fi signal strength drops below 65%. This susceptibility to losing connection can be inconvenient if your wireless network is not consistently strong. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"A Standardized Automation Platform That Delivers"
4/5
What do you like best about Digitate?

It is a very standardised automation platform. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Technical learning curve is higher than other automation means in IT. Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Verified User in Investment Banking
Enterprise (> 1000 emp.)
"Ignio"
4/5
What do you like best about Digitate?

From my perspective, Digitate and its flagship product, ignio, stand out for their innovative approach to IT operations. The integration of AI and machine learning enables predictive insights and proactive issue resolution, significantly enhancing system reliability. Users appreciate the robust automation and self-healing capabilities, which reduce manual intervention and downtime. The intuitive interface and scalability make it suitable for complex IT environments. While the initial setup can be complex, the benefits of improved efficiency and responsive customer support make ignio a valuable asset for modern enterprises looking to optimize their IT operations. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Digitate's ignio has some areas for improvement. The initial setup can be complex and time-consuming, and the documentation could be clearer. The upgrade process between versions can be cumbersome, and the user interface might benefit from being more intuitive. Additionally, the system's resource demands can be high, posing challenges for some users. Review collected by and hosted on G2.com.

Rajesh S.
RS
Rajesh S.
Senior Director - Application Reliability & Assurance, Digital Products and applications
Enterprise (> 1000 emp.)
"Unearth the capability to your creative Transformation"
5/5
What do you like best about Digitate?

The AI Ops on how you can unearth aggregation and correlation and as it matures towards modern ways of operations transforming simply what SRE and Ops have done is a past Review collected by and hosted on G2.com.

What do you dislike about Digitate?

I only have constructive feedback. Would like the platform to have flexible UI for various personas; while what it has perfectly suits many use cases Review collected by and hosted on G2.com.

Verified User in Oil & Energy
IO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Smart Automation at Scale: A Deep Dive into ignio"
5/5
What do you like best about Digitate?

Unlike traditional automation tools, Ignio uses a Cognitive map to understand your enterprise environment, its components, dependencies, and behaviours. enabling smarter, context aware decision making. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Nothing as such,all good about current ignio implementation Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Ignio in ACI"
4.5/5
What do you like best about Digitate?

Feature that comes with event management tool. ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. All the feedback is taken into account by digiate team to meet customer requirement. Yuvaraj is the best resource to work from Digitate team. He is always ready to help us. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Its not easy to use like other event management tool that's in the market. Review collected by and hosted on G2.com.