--- title: Digitate Reviews meta_title: 'Digitate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 131 reviews by the users' company size, role or industry to find out how Digitate works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 131 scale: '5' date_modified: '2026-07-31' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Digitate Reviews **Vendor:** Digitate **Category:** [AIOps Tools](https://www.g2.com/categories/aiops-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 131 ## About Digitate Launched in 2015, Digitate is a leading provider of SaaS-based autonomous enterprise software, bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship offering, ignio™, is an award-winning, AIOps platform that accelerates the automation of IT lifecycle tasks from triaging to resolution. It combines unified observability, AI-powered insights, and closed-loop automation to deliver better visibility and control over business KPIs in hybrid and multi-cloud environments. Further, it enables predictive and preventive operations with intelligent recommendations and self-healing. Our customers span multiple industries and include Fortune 500 companies and global enterprises that are leaders and innovators. Digitate empowers customers every day to innovate and manage workloads, increase business velocity, and deliver superior end-user experiences. ## Digitate Pros & Cons **What users like:** - Users commend the **exceptional AI capabilities** of Digitate, significantly enhancing operational efficiency and analytics. (20 reviews) - Users value the **effective automation** capabilities of Digitate, enhancing operational efficiency and reducing manual efforts significantly. (20 reviews) - Users value the **knowledgeable customer support** from Digitate, enhancing IT operations with effective assistance and partnership. (10 reviews) - Users note the **significant productivity improvements** achieved with Digitate, enhancing operational efficiency and reducing effort. (8 reviews) - Users value the **prompt email alert system** of Digitate Ignio for effective monitoring and quick action on issues. (7 reviews) - Users value the **effective issue resolution** of Digitate, leveraging AI for proactive incident management and minimal downtime. (7 reviews) - Users find Ignio to be an **easy-to-use solution** , enhancing productivity with its intuitive interface and helpful resources. (6 reviews) - Users value the **innovative cognitive capabilities** of Digitate, enhancing decision-making through smart, context-aware automation. (6 reviews) - Automation Efficiency (5 reviews) - Visibility (5 reviews) **What users dislike:** - Users find the **implementation process time-consuming** , often requiring more time than initially anticipated due to various complexities. (6 reviews) - Users find the **difficult learning** curve of Digitate challenging, impacting the efficiency of implementation and usage. (4 reviews) - Users find the **setup complexity** of Digitate challenging, making customization and initial configuration demanding for newcomers. (4 reviews) - Users note **limited features** in Digitate, expressing a need for more direct involvement and improved documentation. (3 reviews) - Users find the **slow implementation** of Digitate solutions frustrating, expecting quicker resolutions and setup times. (3 reviews) - Steep Learning Curve (3 reviews) - Beginner Unfriendliness (2 reviews) - Limited Access (2 reviews) - Not User-Friendly (2 reviews) - Users find the **poor documentation** lacking, which hinders efficient use and understanding of Digitate's features. (2 reviews) ## Digitate Reviews ### 1. Advanced Automation Journey for operational benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Digitate?** Providing an automation tool that is easy to fit and offers solution for all types of operational challenges **What do you dislike about Digitate?** None as of now. Yet to implement solutions offered for all types of operational needs **What problems is Digitate solving and how is that benefiting you?** We did a POC and ignio has demonstrated high operational benefits leading to manual effort reduction, and reduced MTTI and MTTR. ### 2. Implemented ignio AIOps for Fuel Stations across Americas and Africa region **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about Digitate?** The ease and flexibility to implement use-case based on business requirement/demand and the associated dashboards from mamagement reporting perspective **What do you dislike about Digitate?** So far nothing as we are still in progress to implement additional use-case **What problems is Digitate solving and how is that benefiting you?** Implemented ignio AIOps for Fuel Stations across Americas and Africa region. Use-cases implemented from both monitoring and functional providing effeciency reduce downtime ### 3. Ignio Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Digitate?** Features and ability to reuse code. Ability to run Ignio on prem. **What do you dislike about Digitate?** User interface is not the easiet. Also monitoring could be more robust. **What problems is Digitate solving and how is that benefiting you?** Automating manual repetitive processes, avoiding impact to applications and end users, and saving effort hours and cost. ### 4. ignio AIOps **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Digitate?** We are using ignio for Event Management and it is helping to reduce noise and fixing issues **What do you dislike about Digitate?** More business centric Dashboard can be included in tool **What problems is Digitate solving and how is that benefiting you?** Less unwanted alerts self healing the issues in Infra area ### 5. Ignio for Advanced Workflow Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Maggie H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Digitate?** We were able to deploy and end to end advanced workflow automation to enable a new feature for employees and eliminate the manual process using Ignio. **What do you dislike about Digitate?** Due to data issues in our organization, the bot we built has run into unexpected failures. **What problems is Digitate solving and how is that benefiting you?** Ignio is solving the problem of employees taking unnecessary training. Now, they can request the removal and have it approved by the correct stakeholders. ### 6. ignio proactive issue or problem identification in order status mismatch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about Digitate?** Proactive identification & resolution of order issues Faster resolution of issues due to ticket enrichment Avoidance of revenue loss through Improved Accuracy of Inventory & Orders **What do you dislike about Digitate?** Nothing. ignio has enough potential to solve this kind of issues efficiently. **What problems is Digitate solving and how is that benefiting you?** Order status mismatches between multiple systems. ignio helps identify the order issues before it impacts the end user. Significant operations support time spent across teams to resolve issues due to Order Signals not generated or lost between SAP & WMS or SAP & Stores, DC procedural issues and helping to identifying other dependent system problems ### 7. Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Digitate?** I thought that the times we needed support it was available. **What do you dislike about Digitate?** Weekend issues were sometimes hard to resolve. **What problems is Digitate solving and how is that benefiting you?** Automation routines and it helps us to have a quick turnaround on project requests. ### 8. Ignio-AIOps review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Digitate?** Ticket enrichment Faster MTTR Automation capabilities **What do you dislike about Digitate?** Everything working for us as expected... **What problems is Digitate solving and how is that benefiting you?** Support team's manual effort is reduced to great extend ### 9. Ignio: Ease to automate business process **Rating:** 4.5/5.0 stars **Reviewed by:** Sajel K. | IT Operations and Reliability Lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Digitate?** Ignio has provided us with many benefits in automating the business processes by reducing efforts from the support team. Automations like access management, disk cleanup, server restarts, and monitoring are some of the use cases that have yielded reductions in tickets, support costs etc. **What do you dislike about Digitate?** Once the platform gets new features/upgrades, it takes longer for implementation. The changes should be well communicated to customers. **What problems is Digitate solving and how is that benefiting you?** Reducing cost Improving Reliability and Observability ### 10. Ignio **Rating:** 5.0/5.0 stars **Reviewed by:** Rasha B. | Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Digitate?** The automation of users' access, ignio ability to verify aspects related to giving users access like training and AD accounts with Astellas **What do you dislike about Digitate?** Havent had the chance to use test the system in the production environment with real users as it is not live yet for Vault clinical, so far i dont have anything that i dislike **What problems is Digitate solving and how is that benefiting you?** Automation of users access has a great benefit to my organization as it eliminates the manual effort related to this activity which will make the process faster ### 11. ignio AIops **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Digitate?** System issues are resolved for stores with a faster response time. DCs are spending less time investigating and raising incidents. **What do you dislike about Digitate?** I can't think of anything that I dislike it is a great tool. **What problems is Digitate solving and how is that benefiting you?** Comparing data in two different systems and raising incidents when data is inaccurate. ### 12. Intelligent Automation for procure to pay **Rating:** 5.0/5.0 stars **Reviewed by:** Varathan K. | Deployment Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Digitate?** Successful implementation of the requirements to achieve the business benefits of the Automation **What do you dislike about Digitate?** None. All requirements were implemented and business was satisfied with the results. **What problems is Digitate solving and how is that benefiting you?** Digitate is helping to enhance the existing standing functionality and improve the business operations ### 13. Accelerate and automate IT operational task using AIOPs **Rating:** 5.0/5.0 stars **Reviewed by:** Mahendra P. | Director- HR Digital transformation and intelligent Automation, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Digitate?** Providing closed-loop automation Quick Value realization SAP-approved adaptor allows seamless integration **What do you dislike about Digitate?** Digitate needs to expand product support **What problems is Digitate solving and how is that benefiting you?** Automate IT operational ticket Cycle time reduction to IT operational tickets Proactive monitoring for Business critical jobs ### 14. Leveraging Ignio to promote automation within IT Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Digitate?** We have primarily deployed ERP Ops use cases t0 Production which has allowed us to improve the monitoring of our extensive SAP environment. We are working with a good team of Digitate consultants to expand our use of the Ignio platform across IT Operations. **What do you dislike about Digitate?** We are still in the process of expanding the number of Ignio use cases in production. Depending on the use case being implemented, some can take longer than expected to deploy depending on the amount of customization required within the Ignio platform. **Recommendations to others considering Digitate:** N/A **What problems is Digitate solving and how is that benefiting you?** Implementing ERP-Ops use cases focused on Security & Compliance, Basis Administration, and Master Data Management within our SAP environment. Implementing multiple AI-Ops use cases related to improving and automating our capabilities in System Monitoring, Event Management, System Maintenance, and Automated Testing. Providing automated testing and self-healing capabilities across the IT Landscape ### 15. Benefits of using Ignio at SCE **Rating:** 3.0/5.0 stars **Reviewed by:** Swarnalatha T. | Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Digitate?** Ignio can query the data from both SAP and non-SAP systems. **What do you dislike about Digitate?** Doesn't have a dashboard to display results. Need integration with Power BI. **What problems is Digitate solving and how is that benefiting you?** Helped us to monitor the usage of Open Text licenses from both SAP and non-SAP (content server) front which avoided us from paying huge penalties. ### 16. Predicting SLA Breaches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Digitate?** Ignio WLM fills a gap in our impact assessment capabilities that we have not been able to cover easily using other solutions. Using WLM our change teams are able to profile design changes to workload processing and optimize without having to replicate the workload in non-production environments. **What do you dislike about Digitate?** Customization of Ignio is realtively straight forward but has a proprietary approach to configuration and development. It does not easily integrate with our DevOps pipelines. **What problems is Digitate solving and how is that benefiting you?** We've high volume workloads with tight delivery deadlines and it's very dificult to replicate these environments in test. Profiling the workload in production and running 'What If' scenarios early in the software delivery cycle allows teams to make successful design decisions to optimize. ### 17. Ignio use for increasing efficiencies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Digitate?** Digitate is always receptive to hearing client feedback and following suggestions/input on new features. Digitate has increased our teams productivity on delivery our services. **What do you dislike about Digitate?** With new features/functions/upgrades, we sometimes need to wait for the development to be completed so we can implement the new features. The team tries to mitigate these impacts as best possible. **What problems is Digitate solving and how is that benefiting you?** Decreasing manual tasks and duration to provide services to internal clients. This allows the teams to focus on more value-added tasks instead of manual efforts. ### 18. Yes **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed A. | Program Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Digitate?** New capability for end-to-end retail visibility on the application and good automation with multiple partner system capability. **What do you dislike about Digitate?** The rollout and implementation took more time and new update releases should be well communicated to customers. **Recommendations to others considering Digitate:** Overall, the feedback is good and looks for new features based on the experience. **What problems is Digitate solving and how is that benefiting you?** Front end user administration for store and office associates to get their password and rolls changes through the IGNIO. As well as on-board and deboarding through IGNIO. ### 19. Intelligent automation - AI Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Digitate?** ignio AI-Ops is currently being used by the infrastructure and business process department. It has been very helpful in improving our process quality, reducing noise alerts, and automating our AI process. **What do you dislike about Digitate?** Complexity of installation and settings. Configuration is tedious for some tasks Configuring use cases would allow for quicker adoption by agents and quicker deployment **Recommendations to others considering Digitate:** Autonomous alert and incident management related to infrastructure, Network, and applications. Out of box technology catalogues and feasibility for customization via ignio studio **What problems is Digitate solving and how is that benefiting you?** We have leveraged ignio health checks to proactively monitor application availability and self-heal proactively to avoid incidents that impact business operations. ignio takes care of end-to-end Incidents like finding the issue and raising the incident and resolving/self-healing the incident ### 20. Awesome Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Digitate?** Availability of Out of Box use cases for System Health check, interactive dashboard & quick email Notifications which helps in terms of Monitoring. Many more OOB use cases available for example space clean up on drives, capacity management, Batch Management dashboards/predictions, etc. Availability of Customized SOPS which is plus where in we can automate the process with quick and easy codes. **What do you dislike about Digitate?** One thing which I would like to have is flexibility on the Report (Web or Email) /Dashboard formats in Out of Box use cases. Would not say it is dislike but can be improved **What problems is Digitate solving and how is that benefiting you?** Proactive Monitoring Automation of SOPs (Alot of Manual effort being saved) Predictive Analysis Productivity improvment ### 21. Ignio adoption for automation of quality checks/assurance **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep N. | Leader Data and Security Controls, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2022 **What do you like best about Digitate?** Ignio delivered customized automation for standard operating procedures with the best time to market. The product offers flexibility and operational ease with multiple technologies. **What do you dislike about Digitate?** Not Applicable from technology point of view but support operation can be sped up. Some time there is delay in ticket/query resolution with internal support team **What problems is Digitate solving and how is that benefiting you?** Redundant activities during quality checks resulting in efforts duplication. Ignio helped automate the procedure which brought shift left from L1 to L0. This gives an opportunity to teams to invest energy into the problem management area. ### 22. The tool has worked well for us. I would like to see more out of the box automations **Rating:** 3.5/5.0 stars **Reviewed by:** Kurt T. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Digitate?** The ability to create automation on various platforms **What do you dislike about Digitate?** The lack of canned automation. Everything has to be stick built **Recommendations to others considering Digitate:** Great tool for an automation journey. **What problems is Digitate solving and how is that benefiting you?** Mainly IT related problems such as routine maintenance and starting to go into Incident resolution. We are also using the tool for a few business processes. ### 23. Reduced Downtime and achieved team efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Rupinder R. | Senior Specialist, Intelligent Automation, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Digitate?** We are mostly using AIOPS which helps significantly to improve the SLA and downtime. **What do you dislike about Digitate?** I can't think of any dislike at this moment. **What problems is Digitate solving and how is that benefiting you?** - Improving efficiency - Service Request automation - Reducing Downtime -Business Process Automaion -Healthcheck Dashboard ### 24. Monitoring and self healing using Ignio **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Digitate?** Better monitoring easily customizable Easy to configure for identify and self heal **What do you dislike about Digitate?** Need more coverage in SAP and other applications **Recommendations to others considering Digitate:** Have more coverage for SAP and other applications **What problems is Digitate solving and how is that benefiting you?** Monitor and self heal ### 25. Coverts operational woes into opportunities **Rating:** 4.5/5.0 stars **Reviewed by:** CMA Kirti G. | Assistant Accounts Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Digitate?** Pro active and risk management Uapproach.Upgrade companies IT operations process and technology life span that is most important in modern era. It converts threats into opportunities. **What do you dislike about Digitate?** Till now it's prebuilt knowledge portal and automated approach is very impressive there is no such thing to dislike about the product. Hope to see further modifications. **What problems is Digitate solving and how is that benefiting you?** It assures identifying the risks and understands the companies IT cycle. Company became digitally proactive and changes efficiently. It improves customer experience and provides value for money. ### 26. Infrastructure Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Digitate?** The solutions that comes built in and the interface that helps in understanding the issue and solution used **What do you dislike about Digitate?** Something that cannot be said now as we are progressing **What problems is Digitate solving and how is that benefiting you?** Time of associates repeatedly resolving known problems in infrastructure and ignio helps with a prediction that states when the error can arise ### 27. Fast track the resolution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Digitate?** Automation of tasks and alert mechanisms **What do you dislike about Digitate?** i have not come across any downside of ignio **Recommendations to others considering Digitate:** Its one of best automated tool **What problems is Digitate solving and how is that benefiting you?** User management, password reset, and other automated tasks ### 28. Insightful batch analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Digitate?** Batch Analyser assists when delivering new batch jobs into complex suites. The ability to forecast is essential to integrate batch seamlessly to ensure SLA's are met. **What do you dislike about Digitate?** Predefined reports would be a great addition, showing the user which jobs are of concern. **What problems is Digitate solving and how is that benefiting you?** Adding high volume batch jobs into complex suites to ensure SLA's are not breached - and where necessary, tune batch as required. ### 29. AIOps for OS Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Digitate?** Orchestration capabilities built in with ignio **What do you dislike about Digitate?** So far so good. Not applicable at this moment **What problems is Digitate solving and how is that benefiting you?** Automation on repetative actions and therby reducing the manual efforts and cost involved on that ### 30. The application has been very useful in automating routine tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Digitate?** Ability to automate manual tasks to reduce workload **What do you dislike about Digitate?** Complexity of setup is tedious for some tasks **What problems is Digitate solving and how is that benefiting you?** We have saved a few hundred hours of manual effort. ### 31. Ignio-automation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jagadeeswar Reddy K. | Oracle Apps DBA, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Digitate?** it is very good tool for DBA's to automate few daily activities and it will close automatically the incidents after resolve the issue **What do you dislike about Digitate?** need more improvements on the tool to utilixe for all technologies. **What problems is Digitate solving and how is that benefiting you?** it is really helped from DBA side to automate the daily monitoring activiites. ## Digitate Discussions - [What is Digitate used for?](https://www.g2.com/discussions/what-is-digitate-used-for) - [View Digitate pricing details and edition comparison](https://www.g2.com/products/digitate/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+02%3A06%3A44+-0500&secure%5Bsession_id%5D=dc074f7b-6d7a-4a54-ad2d-3ddcd637039a&secure%5Btoken%5D=ec7f512e9d5e356fbbc1890263b5b5f536475456f76e4e6de8502a899c2a4537&format=llm_user) ## Digitate Integrations - [Infor VISUAL](https://www.g2.com/products/infor-visual/reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) ## Digitate Features **Automation** - Workload Processing - Scalability - Intelligent Automation **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Administration** - Administration Console - Workflow Management - IT Issue Identification - Proactive Workflow - Error Alerts - Service Management **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Functionality** - Job Scheduling - API / Integrations - Integrations **Management** - System Integration - Alerting - Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Workload Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Digitate Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (948 reviews)