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G2 recognized Digitate
Digitate

By Digitate

4.3 out of 5 stars

How would you rate your experience with Digitate?

Digitate Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Digitate Media

Digitate Demo - Blueprint of Enterprise IT
Profiling of catalogue items to analyze changes, outliers, trends, and patterns
Digitate Demo - Event Management
Provides complete visibility across the enterprise technology stack with insights on the past, current and future alert state
Digitate Demo - Cloud optimization
Cloud sprawl report
Digitate Demo - Cloud optimization
Cloud waste report
Digitate Demo - Capacity Insights for Enterprise IT
Capacity insights for Enterprise IT highlighting the capacity risk, utilization, and optimization details (e.g., infrastructure, service and cloud capacity)
Digitate Demo - Cloud dashboard
Single pane dashboard
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Digitate Reviews (124)

Reviews

Digitate Reviews (124)

4.3
124 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Oil & Energy
IO
Enterprise (> 1000 emp.)
"Smart Automation at Scale: A Deep Dive into ignio"
What do you like best about Digitate?

Unlike traditional automation tools, Ignio uses a Cognitive map to understand your enterprise environment, its components, dependencies, and behaviours. enabling smarter, context aware decision making. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Nothing as such,all good about current ignio implementation Review collected by and hosted on G2.com.

Verified User in Banking
AB
Enterprise (> 1000 emp.)
"Ignio in ACI"
What do you like best about Digitate?

Feature that comes with event management tool. ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. All the feedback is taken into account by digiate team to meet customer requirement. Yuvaraj is the best resource to work from Digitate team. He is always ready to help us. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Its not easy to use like other event management tool that's in the market. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Digitate Experience"
What do you like best about Digitate?

What I appreciate most about Digitate is its forward-thinking approach to innovation in the AI and automation space. The company demonstrates a strong commitment to developing cutting-edge solutions that genuinely address the evolving needs of enterprises. This dedication to progress, coupled with a focus on practical and impactful applications of their technology, is truly commendable. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

While Digitate showcases many strengths, like any rapidly evolving company, there's always room for further refinement in communication and ensuring consistent understanding across all stakeholders. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise (> 1000 emp.)
"ignio AIOps for seamless operations"
What do you like best about Digitate?

ignio AIOPS has helped us to reduce effort for our operations team and improved MTTR. With its advanced algorithms, it reduces alert noise, translates validated alerts to incidents and resolves incidents without any manual intervention. Maintains log of each action for audit purposes. Efficient tool for both Infrastructure and Application Landscape. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

So far, there’s nothing significant to dislike. Digitate has consistently met expectations, and any minor challenges we’ve faced were quickly addressed through their responsive support and continuous platform improvements.

Recent Version Flamingo has introduced lot of analytical capabilities which were lacking earlier Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
EA
Enterprise (> 1000 emp.)
"Workig with didgitate has added value to BBD"
What do you like best about Digitate?

We use Ignio as one of our Automation/ monitoring tools , it performs really well in monitoring environment and flagging any identified anomalies , We have also carried a few automations which has helped to reduce the effort hours and are planning for few more in future Review collected by and hosted on G2.com.

What do you dislike about Digitate?

We need More direct involvement , but for now its very limited. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"Ignio: Smarter IT Ops with Cognitive Automation"
What do you like best about Digitate?

Ignio’s Self-Healing Capabilities

The autonomous operations model helps reduce downtime by proactively identifying and resolving issues, often before they impact users. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Nothing and current implmentation is good so far. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Enterprise (> 1000 emp.)
"Automating IT Operations using Ignio AIOps"
What do you like best about Digitate?

Ignio is helping us in reducing manual eyes on glass monitoring into business and application processes and increase alerting to avoid potential high severity incidents. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Digitate can have a steep learning curve and requires significant initial setup and integration effort.

Its effectiveness depends heavily on data quality and proper configuration, which can limit value early on. Review collected by and hosted on G2.com.

JOSE LUIS F.
JF
Vendor & Service manager in EMEA Holcim Digital center
Enterprise (> 1000 emp.)
"Ignio SAAS very stable. SAAS migration (from premise) project could have had better execution."
What do you like best about Digitate?

We are very happy with the technical stability of Ignio in SAAS. Once Ignio (Holcim use cases) were migrated to SAAS, technically, it is very stable, and we have not faced any major issue. At the same time, we have saved many activities related to the Infrastructure management. The flexibility and positive attitude of the Digitate / Ignio team is appreciated. As well for understanding Holcim needs, open mind, and I can confirm that the current Digitate team can manage the support of existing use cases and the building of new ones. I mean, the quality of the deliverables by the Digitate team, use cases, is good and no major issue on them. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

The migration project and activities for existing use cases, from premise version to SAAS, were hard and could really be improved and could have been managed better. The Digitate team did not manage this project correctly, and in the end, I (EMEA Holcim) had to take the lead and control for this project. Finally, it was successful, but thanks to Holcim team effort. Digitate did not prepare in advance all the elements for the migration, the constraints, etc. I think that Digitate had to be more professional and to industrialize the process of migration to SAAS (that once was done, it was ok). The migration activities, supposed to be managed in a couple of months, took 6 months or more, three times as initially planned, and it took huge effort for stabilization. This kind of activities are supposed to be defined and prepared in advance. The project was supposed to be defined, built, and led (under Holcim supervision) and it was not the case. Now, we are working on the standard roadmap of Ignio vs. Ignio roadmap for Holcim EMEA and expect to get organized and ready for the plan for 2024. We need a better view of product features in order to match with our business needs. Review collected by and hosted on G2.com.

Shubhra B.
SB
Product Manager
Enterprise (> 1000 emp.)
"Accelerating digital transformation using Ignio SaaS"
What do you like best about Digitate?

We recently moved from Ignio from another tool for event management because of its ability to do closed-loop automation, provide advanced noise reduction capabilities along with 360 degree visibility. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Learning curve is steep for IT teams to fully utilize its capabilities Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Enterprise (> 1000 emp.)
"Great AIOPS tool for single pane of glass view"
What do you like best about Digitate?

ignio AIOPS from digitate has helped us to significantly reduce noise and focus on real incidents. We have integrated ignio with 8 different monitoring tools and ignio brings all alerts to single pane and filters noise to identify actionable alerts thereby reducing effort and saving valuable time. Ability to act with out of the box actions helps to deploy quickly. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

its latest Saas offering has overcome the challenges which were faced earlier for upgrading the product. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

19 months

Perceived Cost

$$$$$
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Digitate Features
Workload Processing
Scalability
Intelligent Automation
IT Issue Identification
Artificial Intelligence
Machine Learning
Systems Monitoring
Root Cause Identification
Proactive Identification
Resolution Guidance
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