Digitate Reviews & Product Details

Launched in 2015, Digitate is a leading provider of SaaS-based autonomous enterprise software, bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship offering, ignio™, is an award-winning, AIOps platform that accelerates the automation of IT lifecycle tasks from triaging to resolution. It combines unified observability, AI-powered insights, and closed-loop automation to deliver better visibility and control over business KPIs in hybrid and multi-cloud environments. Further, it enables predictive and preventive operations with intelligent recommendations and self-healing. Our customers span multiple industries and include Fortune 500 companies and global enterprises that are leaders and innovators. Digitate empowers customers every day to innovate and manage workloads, increase business velocity, and deliver superior end-user experiences.

Product Website

Seller

Digitate

Discussions

Digitate Community

Languages Supported

English

Product Description

Digitate enables autonomous enterprise operations across IT and business with ignio™, an AI-powered, SaaS solution that can handle problems on the fly, predict anomalies, and prescribe corrective actions.

Overview by

Irene (Shuohan) Fu (Communications and Public Relations Professional)

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

View More Pricing Information

Digitate Integrations

(13)

Verified by Digitate

Digitate Media

Digitate Demo - Blueprint of Enterprise IT

Profiling of catalogue items to analyze changes, outliers, trends, and patterns

Provides complete visibility across the enterprise technology stack with insights on the past, current and future alert state

Cloud sprawl report

Cloud waste report

Digitate Demo - Capacity Insights for Enterprise IT

Capacity insights for Enterprise IT highlighting the capacity risk, utilization, and optimization details (e.g., infrastructure, service and cloud capacity)

Single pane dashboard

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Darshan K.

Associate Consultant

Small-Business (50 or fewer emp.)

6/27/2023

"Futuristic tool for business prediction"

4.5/5

What do you like best about Digitate?

It is AI based tool for automating and monitoring business related activities Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Not everyone is aware about the tools, so awareness program should be conducted for Digitate tool Review collected by and hosted on G2.com.

Hari M.

Enterprise (> 1000 emp.)

8/4/2023

"A Good Product for AIOps Automation"

3.5/5

What do you like best about Digitate?

Implementing Auto heal functionality and automate manual procedures Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Usecase development is limited to doigitate resources Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

5/14/2022

"Ease of use and useful functionality for infra automation"

4/5

What do you like best about Digitate?

AIOPS automation, workload automation, health check scenarios Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Time taken to develop use case can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering Digitate:

The platform is very much capable to cover infrastructure automation needs. The predictive batch operations capabilities shine. Health checking and incident automation is a strong part of this product. Review collected by and hosted on G2.com.

What problems is Digitate solving and how is that benefiting you?

Infrastructure automation including - health check, trigger automated responses, ticket automation. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

8/7/2023

"Advanced Automation Journey for operational benefits"

5/5

What do you like best about Digitate?

Providing an automation tool that is easy to fit and offers solution for all types of operational challenges Review collected by and hosted on G2.com.

What do you dislike about Digitate?

None as of now. Yet to implement solutions offered for all types of operational needs Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

8/4/2023

"Implemented ignio AIOps for Fuel Stations across Americas and Africa region"

4/5

What do you like best about Digitate?

The ease and flexibility to implement use-case based on business requirement/demand and the associated dashboards from mamagement reporting perspective Review collected by and hosted on G2.com.

What do you dislike about Digitate?

So far nothing as we are still in progress to implement additional use-case Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

8/2/2023

"Ignio Review"

4/5

What do you like best about Digitate?

Features and ability to reuse code. Ability to run Ignio on prem. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

User interface is not the easiet. Also monitoring could be more robust. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

8/8/2023

"ignio AIOps"

3.5/5

What do you like best about Digitate?

We are using ignio for Event Management and it is helping to reduce noise and fixing issues Review collected by and hosted on G2.com.

What do you dislike about Digitate?

More business centric Dashboard can be included in tool Review collected by and hosted on G2.com.

Maggie H.

Enterprise (> 1000 emp.)

3/20/2023

"Ignio for Advanced Workflow Automation"

4/5

What do you like best about Digitate?

We were able to deploy and end to end advanced workflow automation to enable a new feature for employees and eliminate the manual process using Ignio. Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Due to data issues in our organization, the bot we built has run into unexpected failures. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/3/2023

"ignio proactive issue or problem identification in order status mismatch"

5/5

What do you like best about Digitate?

Proactive identification & resolution of order issues

Faster resolution of issues due to ticket enrichment

Avoidance of revenue loss through Improved Accuracy of Inventory & Orders Review collected by and hosted on G2.com.

What do you dislike about Digitate?

Nothing. ignio has enough potential to solve this kind of issues efficiently. Review collected by and hosted on G2.com.

What problems is Digitate solving and how is that benefiting you?

Order status mismatches between multiple systems. ignio helps identify the order issues before it impacts the end user.

Significant operations support time spent across teams to resolve issues due to Order Signals not generated or lost between SAP & WMS or SAP & Stores, DC procedural issues and helping to identifying other dependent system problems Review collected by and hosted on G2.com.