Digital Workplace (formerly MyIT)


BMC Digital Workplace software delivers simple, context-aware interfaces that provide engaging experiences to support employees whenever, wherever, and however they want to work.

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Digital Workplace (formerly MyIT) Reviews

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Digital Workplace (formerly MyIT) review by User in Retail
User in Retail
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"Quick and easy to use!"

What do you like best?

The system is quick and easy to use! I can submit a ticket to my IT team here and am able to send along with a description of the issue a screen shot of the error message I am receiving

What do you dislike?

There are a ton of Service Request topics. Would like for it to be more simplified to find the specific topic I am looking for as sometime it connects me to the wrong IT user if I do not provide the correct subject area

What business problems are you solving with the product? What benefits have you realized?

Helps to better communicate myself and IT especially at a company as large as the one I work with where IT does not even sit in our building. This program helps to clearly lay out the errors we may be having and connects us with an IT user to help solve our issues

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Digital Workplace (formerly MyIT) review by Administrator
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"Digital Workplace, I Highly Recommend"

What do you like best?

Digital Workplace is one of the best tools we are currently using, I have recommended it to almost all of my colleagues in an email. We have not had any problems with it at our place of business and find that it is superior in class- compared to other products that are similar.I find that workers are using this more and actually like it much more than other workplace type systems we have had in the past. That helps us have more productive workers, and a more productive workplace also.

What do you dislike?

I do not dislike anything so far, and have found that the seamless qualities of Workplace surpass anything we have used in the past. Workplace has increased our productivity, companywide, and is easy to use and understand. Familiarize yourself with it if you are in a leadership postition so that you can easily help others with it. I found that it is simple to do this, and a wonderful tool that we have implemented with our company.

Recommendations to others considering the product

Digital workplace is much better than competitor products, and has less "glitchy" things happen while in use. If anything we highly recommend it to our colleagues and peers and find it really simple to use.

What business problems are you solving with the product? What benefits have you realized?

We are realizing, better productivity, better completion rates, and less "dropped balls". Workplace has simplified tasks for our business and created a positive space for work to be completed.

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