Support@digitalwatrroom extremely responsive. Redactions are easy. Review collected by and hosted on G2.com.

No single sign-on. Duo is required and my phone is often being used for other tasks. Review collected by and hosted on G2.com.

User-friendly, access to help, ability to manage process without need for tech support at large vendor who eats clients' discovery costs. It's a great solution for small to medium-sized law offices/firms who's clients and dollars at issue are lower than big firms. Review collected by and hosted on G2.com.

I work on a Mac, so having to log in to virtual desktop is a bit of a headache, esp if I haven't used the program in a while because I forget how to do it. Would be great to have easier log-in from Mac.

I also found it challenging to handle propagation (is that the word for when similar items would be automatically tagged)? It felts a little too aggressive but team members at another firm sharing database liked it. It was especially challenging when I it tagged an attachment which affected whole family and then if I changed parent, it changed all instances of that attachment. Review collected by and hosted on G2.com.

The product is powerful, easy to use, and designed with the busy litigation or e-discovery professional in mind. Product support is also responsive and focused on solving customer issues. Review collected by and hosted on G2.com.

No downsides from my perspective. Digital WarRoom's goal is to provide cost-effective e-Discovery for the greatest number of users. While there may be other products on the market with some additional features, this has to be weighed against the additional cost and complexity involved. Review collected by and hosted on G2.com.

Digital WarRoom is easy to learn, make data review quick and easy without having to deal with the time and expense I have experienced in the past. Review collected by and hosted on G2.com.

I have not found anything to dislike about Digital WarRoom, Review collected by and hosted on G2.com.

Though it provided all of the features that I have used with other document management platforms at a fraction of the cost. Very similar search and marking capabilities. Review collected by and hosted on G2.com.

Thought the document download feature could be made easier to use; seems a bit cumbersome. Make it a simply click to access your computer folders. Review collected by and hosted on G2.com.

The Trainers and Support Staff are phenomenal, and the platform is robust. Review collected by and hosted on G2.com.

It is not an overly intuitive tool, and I can't always find what I'm looking for easily. Review collected by and hosted on G2.com.

The versatility of the product and the ability to use various early case assessment tools. Review collected by and hosted on G2.com.

The ingestion process hangs sometimes and needs back-end support to clear errors. Review collected by and hosted on G2.com.

Very easy to use despite its comprehensive toolset. Creating matters and uploading documents is as simple as a few clicks. Review collected by and hosted on G2.com.

The initial learning curve is a bit high. The interface can be intimidating. Review collected by and hosted on G2.com.

The responsiveness of the technical support is most helpful - there is always something new to learn. What I like best about DWR is the cost savings for the client. So here is a product that gives you control over a process, helps you expand your knowledge, and you are saving your client money. Review collected by and hosted on G2.com.

If there are any downsides to using DWR they don't last long. Just let them know what is working or not working for you. The updates they make include feedback from their users. Review collected by and hosted on G2.com.

DWR is an extremely user-friendly platform. The help function is truly, actually helpful, which is fantastic. The support desk is the best! They are always responsive and unbelievably helpful! Review collected by and hosted on G2.com.

My one wish list item would be to add that when a document production is run by "path" (which we often do as the attorneys will sort documents into folders by request before we load them), that the families remain together. That would be epic! Review collected by and hosted on G2.com.