---
title: Digital Silk Reviews
meta_title: 'Digital Silk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Digital Silk works for a business like yours.
aggregate_rating:
  rating_value: 1.5
  review_count: 3
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Creative Services
  url: https://www.g2.com/categories/creative-services
---


# Digital Silk Reviews
**Vendor:** Digital Silk  
**Category:** [Website Design Services](https://www.g2.com/categories/website-design)  
**Average Rating:** 1.5/5.0  
**Total Reviews:** 3
## About Digital Silk
Digital Silk is a results-driven creative digital agency focused on Growing Brands Online. We partner with our clients to drive:​ ​- Greater brand awareness​ - Higher onsite conversions ​ - Brand loyalty​ Specific expertise includes:​ ​- Branding & Digital Strategies​​ - Web Design & App Development​​ - Results-Driven Digital Marketing​​ - Custom Software Development​​ ​​ Contact us! Take the Digital Silk Road – GROW YOUR BRAND ONLINE.



## Digital Silk Pros & Cons
**What users dislike:**

- Users report significant **billing issues** with Digital Silk, facing unapproved charges due to frequent mismanagement and errors. (1 reviews)
- Users report significant **email communication issues** with Digital Silk, leading to confusion and lack of timely responses. (1 reviews)
- Users report a severe **inefficiency** with Digital Silk, facing prolonged project delays and chronic quality failures. (1 reviews)
- Users express concerns about the **insufficient guidance** offered by Digital Silk, impacting training and overall project management. (1 reviews)
- Users express frustration with **poor customer support** from Digital Silk, leading to prolonged issues and inadequate communication. (1 reviews)
- Poor Design (1 reviews)
- Poor Management (1 reviews)
- Poor Navigation (1 reviews)
- Project Management (1 reviews)
- Slow Performance (1 reviews)

## Digital Silk Reviews
  ### 1. Great company for those who do not have a dedicated web dev in house

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Digital Silk?**

I love the ease of use, the implementation was fantastic to work with, their customer support made me feel valuable, and the features and integration were fantastic to work with

**What do you dislike about Digital Silk?**

There was not much i disliked, the only issue i ran into was pricing, but we were able to make it work

**Recommendations to others considering Digital Silk:**

If you are looking for a solution to get your companies digital platform to the masses, this is the solution for you. As a Director of IT, it does not make sense to have a dedicated scripter on salary, and to hire someone with that experience for other duties to then pull them away from what is most important in production to do something like this, would be more costly. Give them a talk and you will see this is the solution for you.

**What problems is Digital Silk solving and how is that benefiting you?**

Updating, renovating, and rejuvinating our companies website and internal applications. Being the Director of IT, this is a multi department issue between marketing and IT. While I am trained in scripting as a developer, being the only available developer in house called for outsourcing to those who work directly on this daily.



- [View Digital Silk pricing details and edition comparison](https://www.g2.com/products/digital-silk/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A40%3A37+-0500&secure%5Bsession_id%5D=86d935f3-3004-4e34-ae07-61e00b25b8a1&secure%5Btoken%5D=30b386c563971bd66419b93d3cdc12289f7873589e092833a33bcae0f190f5d2&format=llm_user)

## Digital Silk Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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