
Managing an Agile project, I really like the Storyboard view: it shows me the salient bits of everything in the current sprint as well as Closed and upcoming in the backlog, on a single screen. Some of the capabilities to generate burndown charts are also very well done, assuming you are happy with what the software produces as-is. Review collected by and hosted on G2.com.
So many things. It's simply not intuitive. I'd happily rip it out in favor of Bugzilla. For issue tracking purposes, the very relevant bits to me include description, attachments, and resolution, but those things take some scanning to find on the issue screen and attachments particularly takes several clicks to access hidden away. The fact that neither the software engineers nor the project managers generally like this tool is pretty indicative of weakness.
Like a lot of Agile project management tools, VersionOne is extensively configurable, which is good and bad: you have infinite ways to make it fit your workflow, but it can create a pretty high barrier to entry for newer users, admins, as well as to those whose roles does not require them to live & breathe in the tool but get too intimidated to even dabble. Review collected by and hosted on G2.com.