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UP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/21/2021

"Highly effective and easy way to manage prospects"

5/5

What do you like best about Digistorm Funnel?

Clear, easy to use functionality - can always find what I'm after. Data is presented in simple and engaging formats making it easy to understand where the sales funnel is at and more importantly, areas Marketing need to focus on. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

The eDM templates are quite basic and don't always present as well as they could. Would benefit from some more design-friendly options i.e. different header options, logo placement, content layout, etc. Review collected by and hosted on G2.com.

What problems is Digistorm Funnel solving and how is that benefiting you?

Overall, it’s about having clearer visibility of where prospects are in the pipeline - from initial enquiry through to managing event registrations and attendees and then follow up communications, having one clear view and being able to manage communications more effectively is a huge benefit for the team. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Dear reviewer,

Thanks so much for taking the time to share you experience with Funnel. It's great to see that you use the tool across the marketing and admissions team at your school - we hope the reports make it easier to spot opportunities.

On the EDM's - we've done a few minor refinements recently, but without letting the cat out the bag just yet: watch this space!

Thanks again,

The Digistorm team

UP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

4/19/2021

"Prepared, engaged and ready to report!"

5/5

What do you like best about Digistorm Funnel?

Tracking leads' journey and integration.

Love dynamic lists which keep updating and throw the latest information whenever I need this.

Having templates to use at all times to communicate with families in different case scenarios.

Bulk editing is a beautiful little buttom which has the power to save a lot of time! Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

Reporting could be more user-friendly and predictabe.

Being able to edit basic parts of forms would be a real advantage. We could have fields that can't be changed but other that are editable.

Not being able to have autmated messages ready to go for events is a bit annoying but this is coming soon so I am excited! Review collected by and hosted on G2.com.

What problems is Digistorm Funnel solving and how is that benefiting you?

We keep communication and progress of each lead. Sharing information between users, creating and assigning tasks and adding notes is a huge time-saver.

Communication and documentation are all kept in one place. Easy to jump in, read the latest activity and connect. It helps you become more customer-focused and provide a personalized approach.

Its communication module is excellent and a easy to use.

I keep track and manage all events and follow up the movement of the leads through the reporting system.

Dynamic lists are a great feature that help with organization, future planning, reporting. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Dear reviewer,

Thank you for your wonderful feedback on Digistorm Funnel! It's really great to see the product having such a positive impact on you and your team!

I think you'll love some of the updates and features coming your way soon.

Thanks again for taking the time to review Funnel.

The Digistorm team

BR

Ben R.

Business Analyst

Mid-Market (51-1000 emp.)

3/14/2021

"Fantastic Enquiry Management CRM"

4.5/5

What do you like best about Digistorm Funnel?

Our College has 3 campuses, so having 1 system to manage all future parent enquiries is super important. We really like the KANBAN board to easily identify which stages of the enrolment journey our parents are in. The ability to manage tours, track interactions (or lack of) and receive online applications is fantastic. We also like the fact that Digistorm is based locally, and they are constantly rolling new updates to their products. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

There are certain elements of Funnel (form creation, database fields) which can only be edited or changed by the Funnel Support team. Having said that, the support team turn are very helpful and support requests are actioned within 1-2 business days. Review collected by and hosted on G2.com.

Recommendations to others considering Digistorm Funnel:

Book a product demo and check out a top performing product in this space. Review collected by and hosted on G2.com.

What problems is Digistorm Funnel solving and how is that benefiting you?

Parents were forgetting to attach documents or fill in certain sections of our paper based application form. Having moved to an online form, we have now set all these fields as required and are no longer chasing parents for these missing bits of data. We also use the Funnel App to check parents in when they attend campus tours. This allows us to schedule follow up communications quickly. Thanks to the reporting in Funnel we can monitor our intake and waitlist numbers, our Marketing campaigns are then structured around how these are tracking. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Dear Ben,

Massive thanks for your detailed review on Funnel! We love hearing back from our clients, and it's great to see you're enjoying what Funnel is bringing to your school!

We are working on some updates to the way you can edit elements in Funnel - watch this space over the next few months!

Thanks again,

The Digistorm Team

LE

Lisa E.

Managing Partner

Small-Business (50 or fewer emp.)

6/21/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"The service from the DS team is exceptional"

4.5/5

What do you like best about Digistorm Funnel?

The simplicity of the data capture forms Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

As with all CRM systems, integration with other school platforms needs careful management. However, the team at DS are great Review collected by and hosted on G2.com.

Recommendations to others considering Digistorm Funnel:

Overall, I would recommend this product, it's built for purpose and reflects the needs of schools. As with all CRM, implementation is the hardest, so always consider the other school systems that require integration. Review collected by and hosted on G2.com.

What problems is Digistorm Funnel solving and how is that benefiting you?

They are reducing administration and improving the visibility of a prospect pipeline. We have experienced improved data visibility and the ability to track interest (i.e. sales) in the school Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Hi Lisa,

Many thanks for your positive feedback on Funnel - we appreciate you taking the time to review here on G2!

Fully agree implementations are super important for our schools to get the most out of Funnel - it's great to hear our project/onboarding team has been supportive to help get these set up.

Thanks again,

The Digistorm team

AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/1/2021

"Great product and great service from Digistorm"

5/5

What do you like best about Digistorm Funnel?

Product is intuitive and has great functions Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

Looking forward to the day we can schedule interviews via Funnel. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Hi AP,

Thanks for taking the the time to leave feedback on Funnel - we love hearing from our user community!

It's great to hear that Funnel helps your team be on the same page and supports you to nurture families through their enrolment journey.

We have some exciting updates in the works that should make scheduling a breeze. Watch this space!

As always, if you need a hand with anything, please reach out via your CSM who'd be happy to help.

The Digistorm Team

DM

Dionne M.

Educate Plus NSW Chapter Committee - Regional Portfolio

Mid-Market (51-1000 emp.)

3/22/2021

"What would we do without Funnel?!"

5/5

What do you like best about Digistorm Funnel?

Digistorm Funnel has taken the guesswork out of our enquiry and enrolment pipeline. An intuitive and powerful system which offers us with valuable insights into our leads while supporting all the activities we need for lead conversion. Excellent and responsive support from Digistorm is second-to-none. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

There is very little I dislike. It's a fantastic product. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Hi Dionne,

Thank you for taking the time to share your thoughts on Funnel - and sorry we somehow missed this one earlier!

It's fantastic to hear you're using the segmenting functionality - I think that's a big game changer for most of our schools.

Thanks again, we love having you and the team onboard!

The Digistorm team

UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

7/26/2021

"College Registrar"

4/5

What do you like best about Digistorm Funnel?

The ongoing professional learning updates (face to face, monthly) and the regular sessions with Clayton (providing system support and feedback to Digistorm team for things that are not working optimally for College) Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

This feedback is too early in the roleout for an informed response Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Dear reviewer,

Thanks so much for taking the time to review your experience with Funnel!

It's great to hear that you're finding value in the sessions with our team! If you haven't yet, you're welcome to join our monthly learning webinars too. Keep an eye on your inbox for your invite.

Thanks again,

The Digistorm team

LD

Lauren D.

Director of Recruitment

3/18/2021

"Superior product with exceptional service"

5/5

What do you like best about Digistorm Funnel?

Funnel's customer support is amazing! They are always willing to help us or adjust things to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

My only complaint is that they do not offer a tuition management option. They are so great to work with, I would like all of our business with them. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Hi Lauren

Massive thanks for your positive review on Funnel - apologies it seemed there were a few reviews in March we didn't see at the time!

It sounds like you're using all the best features in Funnel! We've started rolling out automations - you're welcome to chat to your CSM if you're keen to try it out!

Thanks again for taking the time,

The Digistorm team

UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

3/9/2021

"We are sorted! Yay for Digistorm"

5/5

What do you like best about Digistorm Funnel?

Enrolment stages easily identified, segmented and reported. Customer service is amazing. Cohesion between marketing and enrolment departments is great. Emailing (templates) timesaver. Exporting to our student database is amazing. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

The enrolment form paper copy is a little 'clunky' but that's being pretty picky. Nothing else is disliked. Review collected by and hosted on G2.com.

Response from Timo Nieuwoudt of Digistorm Funnel

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Dear reviewer,

Massive thank you for taking the time to review Funnel! Apologies for the late reply - we've just realised there were a few March reviews we somehow missed.

It's great to hear that you're seeing better cohesion between marketing and enrolment teams - I'm sure you're seeing the business results of that alignment too!

Thanks again for taking the time, and feel free to reach out to your CSM if you do think of any further feedback!

The Digistorm team

CM

Carmen M.

Childcare Director

Mid-Market (51-1000 emp.)

6/5/2020

"Excellent software!!"

5/5

What do you like best about Digistorm Funnel?

Digistorm Funnel is by far the best CRM on the market, no matter the type/size of a school. I did extensive research to find the most effective, professional, stellar quality and affordable software-nothing came close to Digistorm Funnel! They offer top-notch customer service that has been pivotal for us as we are incorporating Funnel into our school system. Jamie has been key in making this an easy transition. His diverse knowledge is amazing and crucial when adapting the software, integrating our website and all around ROI to improve our enrollment. I highly recommend Digistorm Funnel if you're looking for quality service and exceptional software at a great price. Review collected by and hosted on G2.com.

What do you dislike about Digistorm Funnel?

Not anything to say here besides the time zone was initially a timing issue but now that they are based in US it's no problem. Review collected by and hosted on G2.com.