Digimind Social Reviews & Product Details

Is a friendly and totally intuitive software.

Is a very efficient tool to collect information on specific topics and also allows you to have a complete vision of the digital reputation of your company, since you can know information from social networks and digital media. Review collected by and hosted on G2.com.

The software has problems collecting information from LinkedIn, however it is a problem of the social network and not so much of the software.

On the other hand, it would be good if the software expand the information to make the influencers network, that not only be made by twitter information. Review collected by and hosted on G2.com.

It is a powerful monitoring tool to listen to all online conversations, it has a modern and simple setup to save time and an easy to read interface. The user interface is uncluttered and visually pleasing, where it is easy to navigate and understand. This tool is easy to use to monitor what people are saying about your brands and products. Review collected by and hosted on G2.com.

Digimind is the first service we use for online monitoring. That is why it is difficult to compare. However,not all mentions can be collected, especially due to geographic limitations. It may take some time to speed up your computer to perform complex analyzes. Also, the initial setup process takes some time to modify. Perhaps more training videos would be helpful. Review collected by and hosted on G2.com.

I like that it has an easy setup to save time and is very easy to use, it is easy to use with useful functions and it allows to create complete analyzes. The interface is extremely easy to interpret, the design is unique, and everything is easy to find. It is an important tool for any strategic decision we make in our business, the design is unique and everything is easy to find, the support team is second to none, very reactive and is always here when I need help. Review collected by and hosted on G2.com.

Some things that bother me, when selecting date ranges and switching between different analyzes, the dates you selected to start with the reset. However, Digimind provides this support and helped me to familiarize myself with the tool in a short time, also I don't like the platform is the difficulty of looking back for information. Review collected by and hosted on G2.com.

Digimind Social exalts me at an incredible level to coordinate the position I have in social networks. The management of social interaction platforms is effective and is constantly growing. I have managed to understand the marketing statistics to such an extent that I know what is good for me. Review collected by and hosted on G2.com.

The integration with LinkedIn has given me headaches, I can't sync highlights with this application. It has not been the best option to use it as a strategic social network. Review collected by and hosted on G2.com.

You can analyze and benchmark an unlimited number of social media accounts at the same time. You can gain valuable insights to improve your marketing strategy. Review collected by and hosted on G2.com.

I find it a bit complicated to understand all the data so it would be great if the users can receive how-to guides or user manuals to use Digimind most effectively. Review collected by and hosted on G2.com.

Easy to use, friendly user interface with direct links to related sites. Review collected by and hosted on G2.com.

Can't find any as of now. Perhaps more infographics would be useful. Review collected by and hosted on G2.com.

clear representation and easy to understand data and Review collected by and hosted on G2.com.

so far i have not seen any negative sides Review collected by and hosted on G2.com.

What I enjoy most about Digimind is its ease of use and user-friendliness. Many other platforms that offer similar services to Digimind are much more complicated to navigate through. Additionally, I find that the statistics and data visualizations Digimind provides are eloquent and extremely comprehensive. I personally take advantage of the fact that I can make my searches so specific. Utilizing this platform has assisted me in providing my clients with informative reports and statistics. Review collected by and hosted on G2.com.

One thing I dislike about the platform is the difficulty in looking backward for information. Often times it would be helpful for me and my clients to be able to backtrack and review statistics and information that could be compared and contrasted with the current data. This issue could very well be a result of my own improper navigation of the platform. However, I still believe that being able to gather past statistics and visualizations would be incredibly helpful for my work. Review collected by and hosted on G2.com.

Digimind provides both positive and negative sentiment analysis, something very much used by us. The Key Concepts page is also another thing used by us, it helps get a better understanding of trends. Additionally, the geolocations is very useful, it gives you more information as to where a given topic or word is trending; obviously not all is able to be geolocated. Review collected by and hosted on G2.com.

The limited number of queries, it is a good tool that I would consider buying for personal use, but it is a bit pricey. It took me a while to figure out how to use the product, at first it is a bit complicated; I searched online for YouTube videos or manuals showing how to use it but found none. A colleague showed me how to use the product. Review collected by and hosted on G2.com.

Digimind Social has a very nice interface, I really like the graphics and all the functions that can be used for any purpose, I love that Digimind offers so much information with one click. Review collected by and hosted on G2.com.

When using the tool for the first time, it is essential to have a good introduction, tutorials and good technical support. But thanks to its good support, it helped me to familiarize myself with the tool in a short time. Review collected by and hosted on G2.com.

Their platform is simple. The layout is unique and everything is easy to find. Its not ugly, bulky and overwhelming like some of the competitors. Its seamless. The account team (at least my customer success manager, Tony Y.) was amazing. He was extremely hands on and always willing to answer any questions I had and updating me on any new features that roll out. Review collected by and hosted on G2.com.

A few pet peeves, when selecting date ranges and switching between different analytics the dates you selected to begin with reset. Occasionally, I have issues with mentions etc. but their support team is somewhat fast-moving on finding the solution or the issue. I hope one day their platform will support real-time responding for community management purposes. Review collected by and hosted on G2.com.

I frequently use Digimind and I prefer it over any other platform. I really like the interface of the platform, I also love the graphs, the functionalities that can be used for a million purposes, I love that Digimind offers so much information at a click.

I also love the colours, and how easy and how deductible is everything. Review collected by and hosted on G2.com.

I dont like the fact that it started to collect a lot less mention, comparing to what I had in Synthesio. Still, there are more pertinent ones thant there were there. Its just that there are less mentions.I feel like it happened much more on a social media platform for a certain client, than what Digimind is showing me. Review collected by and hosted on G2.com.

I'm in control in choosing what I want to know or see - either our own school progress, or how our competitors has been doing, and even finding out who's our influencers are. Review collected by and hosted on G2.com.

None in particular - even though I wonder if I can get more data on users and competitors, since we are facing a high speed data transfer nowadays. Review collected by and hosted on G2.com.

Probably, it is the amount of information that digimind recovers from the networks and its capacity of transform or solve the information into a dashboard. Review collected by and hosted on G2.com.

Maybe, it would be its low capacity of discourse understanding in media and social networks. Review collected by and hosted on G2.com.

I love the ease of use of this product. We previously used Crimson Hexagon and it wasn't as user friendly as Digimind. Digimind's Account team and Customer Success Team is incredible and always on top of questions or feedback we have. Review collected by and hosted on G2.com.

Occasionally there are bugs or issues with the API. I understand some of their capabilities are still in the works. Review collected by and hosted on G2.com.

The tool has helped our tremendously small team in evaluating our social platforms. The Digimind team has always been on hand to answer questions and advise on best practices. Review collected by and hosted on G2.com.

The tool is still, at times, pretty confusing but recent updates have made that less often. Review collected by and hosted on G2.com.

I like how organized it is, easy to use. I also like the reporting side of it, it really makes our lives easier Review collected by and hosted on G2.com.

We mainly tag mentions on our account, and it really makes me uneasy when you click the tag button for a mention and you want to search a tag, the popup disappears twice or thrice until you can type on it. Review collected by and hosted on G2.com.

The customer service has improved immensely over the time we have had the tool. Our current reps are really responsive and helpful. Review collected by and hosted on G2.com.

There is too much information being pulled in and it is time consuming to break it all down. It requires the user to be very hands on in order to get meaningful results. Review collected by and hosted on G2.com.

The ability to tag within a query and then create graphs from that data -- be it sentiment or share of voice of different branded medications, is really superb. I can use these graphs to give evidence for exploring new trends. I also think being able to break out the top keywords and share of voice for those phrases is key to helping us formulate our audience description for our creative team.

Tony, our Digimind customer success manager, has been an absolute key asset in our uptake of Digimind into our business stream. Before Tony started working with us, we had only captured a fraction of the value of Digimind. We were assigned two other customer success consultants prior to Tony and they were not nearly as helpful. I would have given Digimind a lower score if it were not for the bi-monthly work sessions he has set up for us to go through how to apply Digimind to many of my projects. Essentially, he makes the cost worth it.

It is very important for us to be able to filter messages by the influencer rating. That is easy to do with Digimind. Review collected by and hosted on G2.com.

I believe our use case for Digimind is not the most common. A challenge we face is sorting through all the news articles that are from pharmaceutical companies. Because I am trying to get an understanding of how patients feel about a medication, stock market announcements are not so useful. I know I can filter out mentions from higher influencer value publications. I think unfortunately that doesn't always leave an N big enough to work with.

It is difficult to pinpoint individual influencers. I wish I didn't get a feed of 100+ influencers but a smaller, more curated list. I think that could really increase the value we get from this feature. Review collected by and hosted on G2.com.

My favorite thing about Digimind is their collection of knowledgeable representatives. From the on boarding process to account managers to the on going support, Digimind has a great team. Review collected by and hosted on G2.com.

The tool is very expansive and not always easiest to get around in and find what you're looking for. That's why I think it's so important to at the support team of the tool and not just the tool itself. Review collected by and hosted on G2.com.

What I like best about Digimind is having the keyword automation rules that can easily help us mapped out the mentions to several topics that we can digest. Review collected by and hosted on G2.com.

The cap of mentions is very limiting in some way that we have to set up strict filters to weed out the conversations to achieve below the mentions cap. Moreover, the ability to backtracking conversations would be great. Review collected by and hosted on G2.com.

The initial training and set up was very useful. It was in site and we could follow by email the next weeks to solve our doubts. Our consultant tried his best to help us to optimize the queries to collect all the possible publications. Review collected by and hosted on G2.com.

We need help to add some specific sources (mainly forums) and to understand how to analyse the huge amount of data collected Review collected by and hosted on G2.com.