---
title: Diamond Billing Engine Reviews
meta_title: 'Diamond Billing Engine Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Diamond Billing Engine works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# Diamond Billing Engine Reviews
**Vendor:** Diamond Concepts and Consulting  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About Diamond Billing Engine
The Diamond Billing Engine(DBE) gives your business the flexibility that spreadsheets provide, with the advantage that any rate that gets created is fully usable by your entire billing process.






- [View Diamond Billing Engine pricing details and edition comparison](https://www.g2.com/products/diamond-billing-engine/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+17%3A14%3A08+-0500&secure%5Bsession_id%5D=b7d5e524-dbb5-43ea-88e8-878bed9a1b5b&secure%5Btoken%5D=40d67968e24c32080a452d7172e7c2236c134fc431cd67a53efb715753f355d7&format=llm_user)

## Diamond Billing Engine Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top Diamond Billing Engine Alternatives
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)