complete call report very helpfull for increase sales Review collected by and hosted on G2.com.

cant customaize the dialer call report . Review collected by and hosted on G2.com.

Each fresh calls can actioned within 5mins, counsellor cannot hangout untill call get disconnected by the clients. Review collected by and hosted on G2.com.

Cross connection with other counsellors, Review collected by and hosted on G2.com.

It shows the live monitoring of agents were they are on calls or not. Review collected by and hosted on G2.com.

We face lots of issue related to calls blank or slowness. Review collected by and hosted on G2.com.

Easy to manage in single screen.also good for agents Review collected by and hosted on G2.com.

Dialer is ok but some historical reports need to be upgraded.Product is not very good also we are facing issue in support sometimes Review collected by and hosted on G2.com.

best in predictive dialer, auto dialer, VoIP and IVR support, this dialer offers a complete solution to run inbound, outbound and hybrid call center campaigns and helps organizations in

reducing their operational costs using a software-based dialer solution. Review collected by and hosted on G2.com.

Well, till now, I didn't find anything which i dislike in it, I am getting all my needs fulfilled Review collected by and hosted on G2.com.

Low cost. All features available as per other telephony have. The predictive feature & Outbound setup is good. All logic is available as per business requirements. Easy to use. Review collected by and hosted on G2.com.

Integration. The does not have features for CTI and IVR Self-help is ok. Rest is good Review collected by and hosted on G2.com.