dialshree dialer is very useful in call center environment to automatic call distribution between agents Review collected by and hosted on G2.com.

dialshree interface is not good need to change it Review collected by and hosted on G2.com.

When we decided to go for some completely fledge platform for our process, our most significant objective was to streamline workflow and KPI driven process, Elision created & enabled workflow based on our requirements and availed us reports based on our KPIs, and DialShree turned into the best platform we ever worked with. Review collected by and hosted on G2.com.

Hardly anything which is not up to the mark. from support to platform UI. everything is good till now. Review collected by and hosted on G2.com.

Dialshree Dialer is good for calling and its also useful for when user create call back options and support staff is very useful and when any issue happens then it resolve on time. Review collected by and hosted on G2.com.

It is better when user get any documentation or anything when we'll not get any support from staff or sometime when user on call then some calls or automatically merged or disconnect. Review collected by and hosted on G2.com.

The dialers work well with large call centers and campaigns that involve a larger amount of statistical data Review collected by and hosted on G2.com.

Nothing has to change all the services are awesome Review collected by and hosted on G2.com.

This Dialer typically provides a comprehensive set of features for outbound calling, including automatic dialing, predictive dialing, preview dialing, and progressive dialing. These features help optimize agent efficiency and maximize call center performance.

Integration capabilities: enabling a seamless communication experience across multiple channels and systems. Review collected by and hosted on G2.com.

We have been searching for a cost-effective method of communication, and Dialshree offers it. I also advise all sizes of businesses to use it. Review collected by and hosted on G2.com.

Calling connectivity, new agents assign, easy call desposition creation, etc. Review collected by and hosted on G2.com.

Sometimes calls history and call recording doesn't gets captured. Review collected by and hosted on G2.com.

Ease to use. Ease to upload Leads. Better voice quality. Have Customised Lead uploading options. Review collected by and hosted on G2.com.

Initially, comprehending it proved to be quite challenging. At times, the entire Dialer application would become unresponsive and freeze. Review collected by and hosted on G2.com.

DialShree's best thing is their UI and customizable modules which help us to drive our operations as per our workflow. Their development team is advanced and quick in understanding and implementing that customization. Review collected by and hosted on G2.com.

Sometimes call drop and lag in support. However, things have become better from that perspective as well. Rest is just super. Review collected by and hosted on G2.com.

The DialShree Predictive Dialer is quite comfortable and user friendly my CCO are also very comfortable with the DialShree Agent Dialer and Zoiper Phone Application Review collected by and hosted on G2.com.

The dislikes are not for the DialShree Dialer, I need tp giver suggestion on Admin Dashboard the reports can be made and presentable in more vibrant manner as well Review collected by and hosted on G2.com.

User Friendly.

Easy Access.

AttractiveDashboard. Review collected by and hosted on G2.com.

The Caller Cannot Classify Leads from agent screen. Need priority option on screen. Review collected by and hosted on G2.com.