Works well, very user friendly. Am able to navigate the site well to find what I need. Review collected by and hosted on G2.com.

Not really any issues, always find answers to my questions. Review collected by and hosted on G2.com.

Battlecards are an amazing feature, and help keep our reps on topic. Being able to pre-load quick information regarding potential competitors and have that pop-up on-screen has measurably improved the speed of onboarding. Review collected by and hosted on G2.com.

SMS tracking is pretty difficult in Dialpad. We've had previous systems that were much more friendly for manager review, and automated programs. Review collected by and hosted on G2.com.

Very helpful and quick to answer questions Review collected by and hosted on G2.com.

I haven't came across any "dislikes" yet as we have only been using for about a month now. Review collected by and hosted on G2.com.

Being able to connect office phone to my mobile. Review collected by and hosted on G2.com.

NA ..................................... Review collected by and hosted on G2.com.

Whatsapp support was really quick, and now the AI support is good Review collected by and hosted on G2.com.

They ask the same basic questions every single time, and it feels like they do so to avoid looking into the problem faster. They insist on specific call log references even when the issue is happening on every single call Review collected by and hosted on G2.com.

chat, tier 2 escalation, and call in all available quickly. Review collected by and hosted on G2.com.

Sometimes they don't listen when you already did the basics and we need to go to the next step. Review collected by and hosted on G2.com.

The easy use and AI knowledge around framing the material to better use the product. Review collected by and hosted on G2.com.

Live support would be a little nice, Human interaction drives the intent. Review collected by and hosted on G2.com.

I really love the AI chat agent. I am able to answer most of my questions there. When I do get transferred to a live agent, they are always quick to resolve the issue. Review collected by and hosted on G2.com.

It can take quite a while to get connected to a live agent. Since I often have to wait, I typically navigate away from the page, and there is no notification to tell me when an agent does appear. Review collected by and hosted on G2.com.

It is easy to use and most importantly, you can set it to your taste! Review collected by and hosted on G2.com.

Nothing so far, it has worked efficiently Review collected by and hosted on G2.com.

Easy navigate to get the support the sport's very friendly and knowledgeable product Review collected by and hosted on G2.com.

I do not have any dislikes of Dial support Review collected by and hosted on G2.com.