# Best Google Workspace Communication Tools *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* The Google Workspace communication tools category includes software solutions designed to enhance communication and collaboration within the Google Workspace environment. These tools integrate seamlessly with Google Workspace applications like Gmail, Google Drive, and Google Calendar, providing users with enhanced functionalities such as email scheduling, task management, and voice communication. They aim to streamline workflows, reduce distractions, and improve productivity by centralizing communication and task management within familiar Google interfaces. Key features often include email monitoring, integration with other Google services, and tools for managing team collaboration and communication. To qualify for inclusion in the Google Workspace Communication category, a product must: - Have features and use cases that do not fit into existing marketplace apps categories - Integrate seamlessly with Google Workspace applications to enhance communication and collaboration ## Top Google Workspace Communication Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5.0 (3,368 reviews) | Shared business line with team SMS visibility | "[Easy, Professional Call and Text Management for Small Businesses](https://www.g2.com/survey_responses/quo-review-13095748)" | | 2 | [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5.0 (4,032 reviews) | Google Workspace-native calling with AI transcription | "[Portable, Phone-Mirroring, Connected](https://www.g2.com/survey_responses/dialpad-connect-review-7418441)" | | 3 | [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) | 4.6/5.0 (1,251 reviews) | Shared inbox assignment inside Gmail | "[Effortless Email Management, Enhanced Customer Experience](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)" | | 4 | [Salesmsg](https://www.g2.com/products/salesmsg/reviews) | 4.7/5.0 (401 reviews) | CRM-integrated SMS workflows with HubSpot and ActiveCampaign | "[Easy-to-Navigate Platform with Regular Updates and Standout Support](https://www.g2.com/survey_responses/salesmsg-review-12509445)" | | 5 | [Google Voice](https://www.g2.com/products/google-voice/reviews) | 4.1/5.0 (162 reviews) | Personal number privacy with business line separation | "[Simple and Easy Phone System](https://www.g2.com/survey_responses/google-voice-review-11470708)" | | 6 | [Happeo](https://www.g2.com/products/happeo/reviews) | 4.5/5.0 (150 reviews) | Google Workspace intranet with federated search | "[Easy to Navigate and Keeps Our HR and Company Details in One Place](https://www.g2.com/survey_responses/happeo-review-12774235)" | | 7 | [DevRev](https://www.g2.com/products/devrev-devrev/reviews) | 4.3/5.0 (209 reviews) | Customer feedback loops into engineering workflows | "[Powerful Traceability, Though Weighed Down by Complex Onboarding](https://www.g2.com/survey_responses/devrev-review-12756836)" | | 8 | [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5.0 (201 reviews) | Work-personal line separation with business hours control | "[Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance](https://www.g2.com/survey_responses/iplum-review-13053638)" | | 9 | [Gmelius](https://www.g2.com/products/gmelius/reviews) | 4.4/5.0 (756 reviews) | Gmail shared inbox ticketing with team assignment | "[A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration](https://www.g2.com/survey_responses/gmelius-review-10296148)" | | 10 | [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) | 4.3/5.0 (90 reviews) | — | "[Easiest Mail Merge Tool for Gmail](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-10381111)" | ## G2 Grid® for Google Workspace Communication Tools ![G2 Grid® for Google Workspace Communication Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/google-workspace-communication-tools/grids.png?focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=15945&focus%5B%5D=62679&focus%5B%5D=1405&focus%5B%5D=59258&focus%5B%5D=1226083&focus%5B%5D=15407) Highlighted products: Quo, Dialpad Connect, Hiver in Gmail, Salesmsg, Google Voice, Happeo, DevRev, and iPlum. Underlying data: [Grid® JSON](https://www.g2.com/categories/google-workspace-communication-tools/grids.json?focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=hiver-in-gmail&focus%5B%5D=salesmsg&focus%5B%5D=google-voice&focus%5B%5D=happeo&focus%5B%5D=devrev-devrev&focus%5B%5D=iplum) ## How Many Google Workspace Communication Tools Products Does G2 Track? **Total Products under this Category:** 33 ### Category Stats (Jul 2026) - **Average Rating**: 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: iPlum (+0.16%) - Among all products in this category, iPlum recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Google Workspace Communication Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,300+ Authentic Reviews - 33+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Google Workspace Communication Tools Is Best for Your Use Case? - **Leader:** [Quo](https://www.g2.com/products/quo-quo/reviews) - **Highest Performer:** [Salesmsg](https://www.g2.com/products/salesmsg/reviews) - **Easiest to Use:** [Quo](https://www.g2.com/products/quo-quo/reviews) - **Top Trending:** [DevRev](https://www.g2.com/products/devrev-devrev/reviews) - **Best Free Software:** [Quo](https://www.g2.com/products/quo-quo/reviews) ## What Are the Top-Rated Google Workspace Communication Tools Products in 2026? ### 1. [Quo](https://www.g2.com/products/quo-quo/reviews) Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. **Average Rating:** 4.7/5.0 **Total Reviews:** 3,368 **How Do G2 Users Rate Quo?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.4/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) **Who Is the Company Behind Quo?** - **Seller:** [Quo](https://www.g2.com/sellers/quo) - **Company Website:** https://www.quo.com/ - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @gowithquo (5,475 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28667405/ (52 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Real Estate, Construction - **Company Size:** 92% Small-Business, 7% Mid-Market #### What Are Quo's Pros and Cons? **Pros:** - Ease of Use (835 reviews) - Customer Support (412 reviews) - Call Recording (325 reviews) - Features (319 reviews) - Easy Setup (301 reviews) **Cons:** - Connection Issues (215 reviews) - Call Disconnections (101 reviews) - Missing Features (90 reviews) - Performance Issues (83 reviews) - Delays (82 reviews) ### What Do G2 Reviewers Say About Quo? *AI-generated summary from verified user reviews* **Pros:** - Users find Quo to be **easy to use** , appreciating its navigation, transcription, and seamless integration with contacts. - Users commend the **responsive customer support** of Quo, ensuring quick assistance and effective problem resolution. - Users value the **call recording** feature in Quo, facilitating easy access and review of important conversations. - Users appreciate the **wide range of essential features** offered by Quo, enhancing client service and business efficiency. - Users find the **easy setup** of Quo a major advantage, simplifying their transition and enhancing productivity. **Cons:** - Users face **connection issues** with Quo, including glitches and dropped calls during lengthy conversations, causing frustration. - Users report **call disconnections** and notification issues that disrupt communication and can lead to missed calls. - Users express frustration over **missing features** like editing messages, tagging themselves, and assigning conversations to users. - Users face **performance issues** with Quo, including lag, unclear calls, and improper data transfers. - Users note that **support response times can be slow** , which may delay resolution of urgent issues affecting their experience. #### What Are Recent G2 Reviews of Quo? **"[Quo Helps Me Run My Business More Efficiently](https://www.g2.com/survey_responses/quo-review-12963226)"** **Rating:** 5.0/5.0 stars *— Darshell H.* [Read full review](https://www.g2.com/survey_responses/quo-review-12963226) --- **"[Easy, Professional Call and Text Management for Small Businesses](https://www.g2.com/survey_responses/quo-review-13095748)"** **Rating:** 5.0/5.0 stars *— Aaron C.* [Read full review](https://www.g2.com/survey_responses/quo-review-13095748) --- #### What Are G2 Users Discussing About Quo? - [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) - 4 comments - [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) - 26 comments - [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) - 11 comments - [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) - 3 comments ### 2. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items **Average Rating:** 4.4/5.0 **Total Reviews:** 4,032 **How Do G2 Users Rate Dialpad Connect?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.9/10 (Category avg: 9.1/10) - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) **Who Is the Company Behind Dialpad Connect?** - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** https://Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ (60 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,491 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 56% Small-Business, 32% Mid-Market #### What Are Dialpad Connect's Pros and Cons? **Pros:** - Ease of Use (126 reviews) - Call Management (70 reviews) - Helpful (56 reviews) - Call Recording (55 reviews) - Features (51 reviews) **Cons:** - Call Issues (55 reviews) - Connection Issues (42 reviews) - Missing Functionality (29 reviews) - Recording Issues (27 reviews) - Call Quality Issues (26 reviews) ### What Do G2 Reviewers Say About Dialpad Connect? *AI-generated summary from verified user reviews* **Pros:** - Users find Dialpad Connect's **ease of use** enhances communication, with intuitive features and excellent call quality. - Users value the **AI features and call recording** in Dialpad Connect, enhancing communication and guidance effectively. - Users find the **customer support helpful** , enhancing their experience and remote working capabilities with Dialpad Connect. - Users love the **AI-powered call recording** features of Dialpad Connect, enhancing productivity with reliable transcripts and recaps. - Users commend Dialpad Connect for its **user-friendly interface and seamless CRM integration** , enhancing productivity and communication. **Cons:** - Users experience **call issues** with Dialpad Connect, particularly with forwarding controls and unreliable connectivity during calls. - Users frequently face **connection issues** with Dialpad Connect, impacting call quality and overall communication experience. - Users find **missing functionality** in Dialpad Connect, particularly in call forwarding and administrative controls. - Users frequently face **recording issues** with Dialpad Connect, impacting call quality and user experience consistently. - Users frequently face **call quality issues** , including delays and minor bugs that disrupt the overall communication experience. #### What Are Recent G2 Reviews of Dialpad Connect? **"[Portable, Phone-Mirroring, Connected](https://www.g2.com/survey_responses/dialpad-connect-review-7418441)"** **Rating:** 5.0/5.0 stars *— Elizabeth A.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-7418441) --- **"[User-Friendly Transcripts and Easy Contact Management](https://www.g2.com/survey_responses/dialpad-connect-review-13036710)"** **Rating:** 5.0/5.0 stars *— Alina M.* [Read full review](https://www.g2.com/survey_responses/dialpad-connect-review-13036710) --- #### What Are G2 Users Discussing About Dialpad Connect? - [How does Dialpad Ai Voice's transcription feature enhance communication, and what are the best practices for using it?](https://www.g2.com/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [How does Dialpad Ai Meetings enhance virtual meeting experiences with AI-driven features?](https://www.g2.com/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [What is Dialpad Meetings (formerly UberConference) used for?](https://www.g2.com/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment - [What is Dialpad Talk used for?](https://www.g2.com/discussions/what-is-dialpad-talk-used-for) - [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments ### 3. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) Hiver in Gmail transforms Gmail into a powerful AI-native help desk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - AI across the support lifecycle: Every conversation is automatically tagged and triaged as it arrives. Agents get drafted responses based on your help docs and CRM data, and every reply is checked for tone, completeness, and accuracy before it goes out. - AI knowledge management: Instead of waiting for someone to audit your knowledge base, Hiver does it continuously. It flags outdated content, spots gaps, and auto-generates articles your team can review and publish. - Cross-team collaboration and escalation: Loop in teammates with internal notes, initiate Slack messages, link Jira issues, create ClickUp tasks, and log cases in Salesforce, all without leaving the conversation. Every handoff keeps the full context intact. - Analytics and reporting: Track response times, SLA compliance, and individual agent performance without leaving Gmail. Filter by customer tier, client, domain, or any custom field your team uses. - Workflow automation with a visual builder: Build automations that go beyond fixed rules. AI reads the context of each conversation, assigns it to the right agent, and extracts key details like order IDs or invoice numbers. Those details can then trigger downstream actions or update records in connected tools like Salesforce or Jira, without anyone doing it manually. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,251 **How Do G2 Users Rate Hiver in Gmail?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.2/10 (Category avg: 9.1/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) **Who Is the Company Behind Hiver in Gmail?** - **Seller:** [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908) - **Company Website:** https://hiverhq.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @hiverhq (5,617 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1241281/ (294 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 66% Small-Business, 27% Mid-Market #### What Are Hiver in Gmail's Pros and Cons? **Pros:** - Ease of Use (182 reviews) - Team Collaboration (149 reviews) - Email Management (131 reviews) - Communication (105 reviews) - Collaboration (82 reviews) **Cons:** - Email Issues (72 reviews) - Missing Features (47 reviews) - Limited Features (34 reviews) - Slow Loading (32 reviews) - Bug Issues (28 reviews) ### What Do G2 Reviewers Say About Hiver in Gmail? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Hiver in Gmail, enabling efficient communication and task assignment. - Users value the **effortless team collaboration** with Hiver, facilitating email assignments and enhancing remote communication. - Users appreciate the **efficient email management** capabilities of Hiver, enhancing communication for remote teams. - Users find Hiver enhances **team communication** significantly, streamlining workflows and improving collaboration effortlessly. - Users praise Hiver for its **seamless collaboration** , enhancing team communication and productivity through shared inbox management. **Cons:** - Users experience **email issues** with Hiver, noting glitches, slow loading times, and difficulties in managing threads and reports. - Users feel there are **missing features** in Hiver, wishing for better email management tools and integrations. - Users express frustration over **limited features** in Hiver, particularly regarding mobile functionality and analytics options. - Users experience occasional **slow loading** issues with Hiver, impacting their ability to act quickly in Gmail. - Users experience **bug issues** with Hiver, leading to disconnections and a slower email platform performance. #### What Are Recent G2 Reviews of Hiver in Gmail? **"[Effortless Email Management, Enhanced Customer Experience](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024)"** **Rating:** 5.0/5.0 stars *— Ronak S.* [Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-12082024) --- **"[Efficient Inbox Management with Stellar Free Features](https://www.g2.com/survey_responses/hiver-in-gmail-review-11024153)"** **Rating:** 5.0/5.0 stars *— Nadia S.* [Read full review](https://www.g2.com/survey_responses/hiver-in-gmail-review-11024153) --- ### 4. [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 401 **How Do G2 Users Rate Salesmsg?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.3/10 (Category avg: 9.1/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) **Who Is the Company Behind Salesmsg?** - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** https://www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/salesmsg/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small-Business, 27% Mid-Market #### What Are Salesmsg's Pros and Cons? **Pros:** - Ease of Use (141 reviews) - Easy Communication (74 reviews) - Easy Integration (66 reviews) - Integrations (61 reviews) - Customer Support (55 reviews) **Cons:** - Missing Features (25 reviews) - Messaging Issues (22 reviews) - Sending Issues (17 reviews) - SMS Issues (17 reviews) - Slow Loading (16 reviews) ### What Do G2 Reviewers Say About Salesmsg? *AI-generated summary from verified user reviews* **Pros:** - Users find Salesmsg to be **easy to use and intuitive** , making patient communication convenient and hassle-free. - Users appreciate the **easy communication** of Salesmsg, enabling efficient interactions without disturbing patients’ routines. - Users value the **easy integration** of Salesmsg with HubSpot, enhancing their SMS communication and workflow efficiency. - Users love the **seamless integration** of Salesmsg with HubSpot, facilitating effective communication and lead management. - Users value the **helpful customer support** with Salesmsg, ensuring assistance is always available when needed. **Cons:** - Users find **missing features** like dark mode and large image uploads critical for improving their experience. - Users encounter **messaging issues** like delivery problems and SMS tracking limitations, affecting the overall usability of Salesmsg. - Users experience **sending issues** with blank panels and lack of failure reports affecting communication efficiency. - Users experience **SMS issues** like delayed message delivery and settings complications that detract from the overall performance. - Users report **slow loading times** on the mobile app, leading to frustration and reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **"[Easy-to-Navigate Platform with Regular Updates and Standout Support](https://www.g2.com/survey_responses/salesmsg-review-12509445)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) --- **"[Salesmsg’s Intuitive Interface Makes Getting Started Effortless](https://www.g2.com/survey_responses/salesmsg-review-12949481)"** **Rating:** 4.0/5.0 stars *— Hannah G.* [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) --- #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### 5. [Google Voice](https://www.g2.com/products/google-voice/reviews) Google Voice is an easy to manage and scalable cloud-based phone solution that is part of Google Workspace. It leverages powerful AI to offer an intuitive calling experience that helps people stay connected and save time. **Average Rating:** 4.1/5.0 **Total Reviews:** 162 **How Do G2 Users Rate Google Voice?** - **Has the product been a good partner in doing business?:** 6.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 7.8/10 (Category avg: 9.1/10) - **Quality of Support:** 7.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.7/10 (Category avg: 9.2/10) **Who Is the Company Behind Google Voice?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,899,995 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (341,888 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Education Management - **Company Size:** 60% Small-Business, 27% Mid-Market #### What Are Google Voice's Pros and Cons? **Pros:** - Phone Numbers (7 reviews) - Text Messaging (4 reviews) - Ease of Use (3 reviews) - Easy Setup (2 reviews) - Privacy (2 reviews) **Cons:** - Limited Features (3 reviews) - Connection Issues (1 reviews) - Missing Features (1 reviews) - Number Management (1 reviews) - Poor Automation Support (1 reviews) ### What Do G2 Reviewers Say About Google Voice? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate having an **additional phone number** that protects their privacy and is easy to use. - Users enjoy the **convenience of text messaging** through Google Voice, efficiently managing communications from various devices. - Users praise the **ease of use** of Google Voice, enjoying simple setup and quick access across devices. - Users love the **easy setup** of Google Voice, making it straightforward to get started and utilize for business. - Users value the **privacy protection** that Google Voice provides, enabling secure communication without sharing personal information. **Cons:** - Users find the **limited features** of Google Voice inadequate for growing businesses and advanced communication needs. - Users experience occasional **connection issues** with Google Voice, leading to missed calls at times. - Users find Google Voice to lack **enhanced features** , making it insufficient for growing business needs. - Users face **number management issues** due to bugs and third-party recognition failures with Google Voice. - Users find the **poor automation support** limiting as their needs grow, hindering enhanced functionalities and efficiency. #### What Are Recent G2 Reviews of Google Voice? **"[Simple and Easy Phone System](https://www.g2.com/survey_responses/google-voice-review-11470708)"** **Rating:** 4.0/5.0 stars *— Lizzy O.* [Read full review](https://www.g2.com/survey_responses/google-voice-review-11470708) --- **"[Convenient Number Portability and Easy Web Access to Messages](https://www.g2.com/survey_responses/google-voice-review-9103537)"** **Rating:** 4.0/5.0 stars *— Verified User in Arts and Crafts* [Read full review](https://www.g2.com/survey_responses/google-voice-review-9103537) --- #### What Are G2 Users Discussing About Google Voice? - [What is Google Voice used for?](https://www.g2.com/discussions/what-is-google-voice-used-for) - 1 comment - [What is the best way to use Google Voice?](https://www.g2.com/discussions/what-is-the-best-way-to-use-google-voice) - [Does G suite include Google Voice?](https://www.g2.com/discussions/does-g-suite-include-google-voice) - 1 comment - [What is the purpose of Google Voice?](https://www.g2.com/discussions/what-is-the-purpose-of-google-voice) - [What are the features of Google Voice?](https://www.g2.com/discussions/what-are-the-features-of-google-voice) ### 6. [Happeo](https://www.g2.com/products/happeo/reviews) Happeo is a modern intranet solution that helps organizations centralize company information into one official place — so employees always know where to find what they need to get their work done. When knowledge is scattered across drives, email, and chat, people spend more time searching and asking around than actually getting work done. The same questions get asked repeatedly, new hires take too long to get up to speed, and no one can point to a single source of truth. At a certain point, the informal workarounds stop working — and the cost of scattered information becomes a real drag on execution. Happeo is built for desk-based teams that need a structured, searchable home for company knowledge — without a lengthy implementation or a dedicated intranet owner. It is particularly well-suited for organizations moving away from a patchwork of drives, email threads, and chat tools. New hires get a clear and consistent source of truth from day one, and teams stay aligned without relying on inboxes or chat to carry critical communication. Key features include pages that give teams a structured home for policies, processes, and resources; search that surfaces answers across company knowledge and connected tools; and channels that keep important company updates organized and visible so nothing gets buried in an overflowing inbox. AI-powered insights into missing, outdated, and incorrect content help teams keep their knowledge base accurate over time — not just at launch. The result is a trusted place for company knowledge that employees actually use — so less time is spent searching, and more time spent getting work done. **Average Rating:** 4.5/5.0 **Total Reviews:** 150 **How Do G2 Users Rate Happeo?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) **Who Is the Company Behind Happeo?** - **Seller:** [Happeo](https://www.g2.com/sellers/happeo) - **Year Founded:** 2017 - **HQ Location:** Helsinki, Helsinki - **Twitter:** @happeoHQ (1,844 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10472126/ (67 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 69% Mid-Market, 17% Enterprise #### What Are Happeo's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Easy Integrations (5 reviews) - Helpful (4 reviews) - Integrations (4 reviews) - Intuitive (4 reviews) **Cons:** - Lack of Information (3 reviews) - Limited Options (3 reviews) - Missing Features (3 reviews) - Search Functionality (3 reviews) - Search Limitations (3 reviews) ### What Do G2 Reviewers Say About Happeo? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Happeo, highlighting its intuitive design and seamless integration with existing tools. - Users value the **easy integrations** with Google and Microsoft accounts, streamlining their intranet experience seamlessly. - Users find Happeo's **ease of use and integration** invaluable for effective communication and knowledge sharing across teams. - Users love the **easy integration** with Google and Microsoft, streamlining access to all user profiles efficiently. - Users find Happeo **extremely intuitive** , enabling easy access to resources and effective communication across the organization. **Cons:** - Users find the **lack of informative support options** in Happeo frustrating and unhelpful for resolving issues. - Users desire **limited options** for features like engagement tools, analytics, and page editing capabilities on Happeo. - Users desire more **missing features** like polls, advanced analytics, and smoother page editing for better engagement. - Users find the **search functionality lacking** , wishing for more informative results and enhanced messaging options. - Users note **search limitations** in Happeo's support section, seeking more informative options and advanced analytics. #### What Are Recent G2 Reviews of Happeo? **"[Easy to Navigate and Keeps Our HR and Company Details in One Place](https://www.g2.com/survey_responses/happeo-review-12774235)"** **Rating:** 5.0/5.0 stars *— Daniel O.* [Read full review](https://www.g2.com/survey_responses/happeo-review-12774235) --- **"[Happeo- A good to have service for your Organisation](https://www.g2.com/survey_responses/happeo-review-11498394)"** **Rating:** 4.5/5.0 stars *— Aman K.* [Read full review](https://www.g2.com/survey_responses/happeo-review-11498394) --- #### What Are G2 Users Discussing About Happeo? - [What is Happeo used for?](https://www.g2.com/discussions/what-is-happeo-used-for) ### 7. [DevRev](https://www.g2.com/products/devrev-devrev/reviews) DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents. Available as a desktop app, mobile app, and browser interface. **Average Rating:** 4.3/5.0 **Total Reviews:** 209 **How Do G2 Users Rate DevRev?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Ease of Use:** 8.5/10 (Category avg: 9.2/10) **Who Is the Company Behind DevRev?** - **Seller:** [DevRev](https://www.g2.com/sellers/devrev) - **Company Website:** https://devrev.ai/ - **Year Founded:** 2020 - **HQ Location:** Palo Alto, CA - **Twitter:** @devrev (3,269 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/devrev/ (937 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, HR Specialist - **Top Industries:** Computer Software, Financial Services - **Company Size:** 54% Mid-Market, 33% Small-Business #### What Are DevRev's Pros and Cons? **Pros:** - Ease of Use (51 reviews) - Efficiency (48 reviews) - Features (46 reviews) - Helpful (36 reviews) - Insights (27 reviews) **Cons:** - Missing Features (29 reviews) - Limited Features (20 reviews) - Lack of Features (18 reviews) - Learning Curve (18 reviews) - Not Intuitive (16 reviews) ### What Do G2 Reviewers Say About DevRev? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of DevRev, highlighting its user-friendly interface and smooth onboarding experience. - Users appreciate the **efficient navigation and responsiveness** of DevRev, making tech support seamless and quick. - Users appreciate the **intuitive and powerful features** of DevRev, enhancing communication, workflows, and integration. - Users appreciate the **intuitive and powerful platform** of DevRev, enhancing daily work efficiency and communication. - Users highlight the **robust insights** of DevRev, enhancing their understanding of customer engagement and user behavior. **Cons:** - Users note **missing features** in DevRev, particularly in automation, reporting, and cohort creation capabilities. - Users note the **limited features** of DevRev, with some essential automation and reporting capabilities still not available. - Users note a **lack of features** in DevRev, impacting automation, reporting, and user flow analysis. - Users find the **learning curve steep** , noting that it's not very user-friendly for non-tech individuals. - Users find DevRev **not intuitive** , especially for non-tech individuals, complicating the onboarding and overall user experience. #### What Are Recent G2 Reviews of DevRev? **"[Powerful Traceability, Though Weighed Down by Complex Onboarding](https://www.g2.com/survey_responses/devrev-review-12756836)"** **Rating:** 4.0/5.0 stars *— Tushar M.* [Read full review](https://www.g2.com/survey_responses/devrev-review-12756836) --- **"[Great customer support agent and good set of connectors and nodes in workflow builder.](https://www.g2.com/survey_responses/devrev-review-10455174)"** **Rating:** 4.5/5.0 stars *— Vinod K.* [Read full review](https://www.g2.com/survey_responses/devrev-review-10455174) --- ### 8. [iPlum](https://www.g2.com/products/iplum/reviews) Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems. **Average Rating:** 4.3/5.0 **Total Reviews:** 201 **How Do G2 Users Rate iPlum?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.6/10 (Category avg: 9.1/10) - **Quality of Support:** 8.4/10 (Category avg: 8.9/10) - **Ease of Use:** 8.6/10 (Category avg: 9.2/10) **Who Is the Company Behind iPlum?** - **Seller:** [iplum](https://www.g2.com/sellers/iplum) - **Company Website:** https://iplum.com - **Year Founded:** 2015 - **HQ Location:** Santa Clara, US - **Twitter:** @iPlumApp (104 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9999628/ (8 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 94% Small-Business, 6% Enterprise #### What Are iPlum's Pros and Cons? **Pros:** - Ease of Use (104 reviews) - HIPAA Compliance (52 reviews) - Privacy (40 reviews) - Easy Setup (38 reviews) - Text Messaging (38 reviews) **Cons:** - Texting Issues (28 reviews) - Call Issues (25 reviews) - Complex Processes (21 reviews) - Lack of Intuitiveness (19 reviews) - Call Functionality Issues (18 reviews) ### What Do G2 Reviewers Say About iPlum? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of iPlum, enjoying its user-friendly interface and seamless call management. - Users appreciate the **HIPAA compliance** of iPlum, making it ideal for professional communication in healthcare. - Users value iPlum for its **top-notch privacy and HIPAA compliance** , ensuring secure communication for educational needs. - Users love the **easy setup** of iPlum, finding it straightforward and user-friendly for their business needs. - Users love the **convenient text messaging** feature of iPlum, making communication with clients seamless and efficient. **Cons:** - Users face challenges with **texting issues** , including delays and complicated setup for sending and receiving messages. - Users face **call issues** with iPlum, including difficulties in receiving calls and cumbersome usability. - Users find the **complex processes** of iPlum frustrating, leading to delays and confusion in utilizing features. - Users experience a **lack of intuitiveness** , navigating a clunky interface with complicated processes and frequent errors. - Users encounter **call functionality issues** with iPlum, leading to difficulties in handling calls and transferring contacts. #### What Are Recent G2 Reviews of iPlum? **"[Dedicated Business Number & Quick Setup Professional Image, Better Work‑Life Balance](https://www.g2.com/survey_responses/iplum-review-13053638)"** **Rating:** 5.0/5.0 stars *— Leonardo R.* [Read full review](https://www.g2.com/survey_responses/iplum-review-13053638) --- **"[Flexible, Secure Business Communication for Remote Teams](https://www.g2.com/survey_responses/iplum-review-12852734)"** **Rating:** 5.0/5.0 stars *— Deanna W.* [Read full review](https://www.g2.com/survey_responses/iplum-review-12852734) --- #### What Are G2 Users Discussing About iPlum? - [What is iPlum used for?](https://www.g2.com/discussions/what-is-iplum-used-for) ### 9. [Gmelius](https://www.g2.com/products/gmelius/reviews) Gmelius is the first Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning your inbox into a collaborative, self-organizing workspace. **Average Rating:** 4.4/5.0 **Total Reviews:** 756 **How Do G2 Users Rate Gmelius?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.3/10 (Category avg: 9.1/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 9.2/10) **Who Is the Company Behind Gmelius?** - **Seller:** [Gmelius SA](https://www.g2.com/sellers/gmelius-sa) - **Year Founded:** 2016 - **HQ Location:** Geneva - **Twitter:** @gmelius (1,772 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5285738/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 81% Small-Business, 16% Mid-Market #### What Are Gmelius's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Email Management (14 reviews) - Collaboration (12 reviews) - Team Collaboration (12 reviews) - Communication (11 reviews) **Cons:** - Email Management Issues (8 reviews) - Missing Features (8 reviews) - Performance Issues (6 reviews) - Email Issues (5 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Gmelius? *AI-generated summary from verified user reviews* **Pros:** - Users find Gmelius **easy to use** , enhancing productivity with accessible tools and streamlined workflows. - Users enjoy the **efficient email management** in Gmelius, which enhances collaboration and facilitates easy access to historical emails. - Users value the **effective collaboration tools** of Gmelius, enhancing organization and teamwork through seamless communication. - Users appreciate the **robust team collaboration features** of Gmelius for streamlined email management and organized team communication. - Users appreciate the **robust team collaboration features** of Gmelius, enhancing email management and orderly communication. **Cons:** - Users experience significant **email management issues** with Gmelius, such as slow loading times and ineffective search functionality. - Users find **missing features** in Gmelius, specifically in the mobile app and collaboration tools, limiting their functionality. - Users experience **performance issues** with Gmelius, particularly slow loading times for emails and delays in bulk tasks. - Users report **slow email loading times** with Gmelius, causing frustration and inefficiency in email management. - Users face a **steep learning curve** with Gmelius, requiring extra training and guidance for effective usage. #### What Are Recent G2 Reviews of Gmelius? **"[It has been a helpful tool](https://www.g2.com/survey_responses/gmelius-review-10295609)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/gmelius-review-10295609) --- **"[A Powerful and Easy-to-Use Tool for Email Management and Team Collaboration](https://www.g2.com/survey_responses/gmelius-review-10296148)"** **Rating:** 5.0/5.0 stars *— Hasan J.* [Read full review](https://www.g2.com/survey_responses/gmelius-review-10296148) --- #### What Are G2 Users Discussing About Gmelius? - [What is Gmelius used for?](https://www.g2.com/discussions/what-is-gmelius-used-for) ### 10. [Yet Another Mail Merge (YAMM)](https://www.g2.com/products/yet-another-mail-merge-yamm/reviews) YAMM is the best and easiest mail merge tool for Gmail. Send mass personalized emails in bulk directly from Google Sheets and Gmail. Deliver mass emails to the primary inbox. Get an open rate up to 20x higher than with traditional emailing solutions such as Mailchimp or Hubspot. Whether it be for personal or professional use, Yet Another Mail Merge has something for everyone. For example, many companies have turned to YAMM to create outbound sales email campaigns. Other uses include link building, parent-teacher communication, non-profit fundraising, Google form submission notifications, seasons greetings, and sending individualized download links to recipients. Our users come from organizations of all sizes, industries, and locations. Why YAMM? YAMM is a powerful mail merge tool that lets you create messages directly from Gmail and track opens, clicks, bounces, and responses in real-time directly from Google Sheets. Features include the ability to segment contacts, send follow up campaigns to specific groups, create personalized subject lines, email body, links, images, and attachments, include one-click polls, and customization via HTML and CSS. With a 4.8/5 rating on over 19,000 reviews and 10,000,000 installs in the Google Workspace Marketplace, YAMM is a top-rated app trusted by 150,000 organizations. If you need help, YAMM has a world class support team that can help you with your requests. Contact them here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new YAMM is built by the same team that brought you products like AODocs, Awesome Table, and Form Publisher, which has some of the best Google Workspace expertise in the world. **Average Rating:** 4.3/5.0 **Total Reviews:** 90 **How Do G2 Users Rate Yet Another Mail Merge (YAMM)?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.0/10 (Category avg: 9.1/10) - **Quality of Support:** 7.7/10 (Category avg: 8.9/10) - **Ease of Use:** 8.7/10 (Category avg: 9.2/10) **Who Is the Company Behind Yet Another Mail Merge (YAMM)?** - **Seller:** [Talarian](https://www.g2.com/sellers/talarian) - **Year Founded:** 2015 - **HQ Location:** Paris, FR - **Twitter:** @talarianhq (254 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/talarian/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 66% Small-Business, 46% Mid-Market #### What Are Yet Another Mail Merge (YAMM)'s Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Email Tracking (10 reviews) - Email Marketing (7 reviews) - Tracking (7 reviews) - Easy Integration (6 reviews) **Cons:** - Email Management (7 reviews) - Email Management Issues (4 reviews) - Expensive (4 reviews) - Limited Features (3 reviews) - Missing Features (3 reviews) ### What Do G2 Reviewers Say About Yet Another Mail Merge (YAMM)? *AI-generated summary from verified user reviews* **Pros:** - Users find YAMM to be **very user-friendly** , enabling easy email personalization and tracking even for beginners. - Users appreciate the **convenient email tracking** features of YAMM, making bulk emailing effortless and insightful. - Users appreciate the **easy-to-use email features** of YAMM, which enhance engagement through personalized and cost-effective campaigns. - Users value the **convenient tracking** features of YAMM, simplifying their email marketing and response management. - Users value the **easy integration** of YAMM with Google Sheets, allowing seamless bulk email personalization. **Cons:** - Users are frustrated by the **daily email limits** imposed by both free and paid versions of YAMM. - Users experience **email management issues** with YAMM, as bounced emails lead to deliverability problems and tracking inaccuracies. - Users find YAMM's pricing **expensive** , especially considering limits even on paid versions and alternative options available. - Users note the **limited features** of YAMM, especially regarding sending limits and customization options for advanced needs. - Users find the **limited email template library** restrictive, hindering their ability to customize and enhance merges. #### What Are Recent G2 Reviews of Yet Another Mail Merge (YAMM)? **"[Easiest Mail Merge Tool for Gmail](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-10381111)"** **Rating:** 5.0/5.0 stars *— Archita G.* [Read full review](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-10381111) --- **"[Effortless Setup and Intuitive Interface Make YAMM a Standout](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-12066388)"** **Rating:** 5.0/5.0 stars *— Kris H.* [Read full review](https://www.g2.com/survey_responses/yet-another-mail-merge-yamm-review-12066388) --- #### What Are G2 Users Discussing About Yet Another Mail Merge (YAMM)? - [What is Yet Another Mail Merge (YAMM) used for?](https://www.g2.com/discussions/what-is-yet-another-mail-merge-yamm-used-for) - [How does YAMM work?](https://www.g2.com/discussions/how-does-yamm-work) - [Is yet another mail merge safe?](https://www.g2.com/discussions/is-yet-another-mail-merge-safe) - 2 comments - [Is yet another mail merge free?](https://www.g2.com/discussions/is-yet-another-mail-merge-free) - 1 comment - [How do I use yet another mail merge?](https://www.g2.com/discussions/how-do-i-use-yet-another-mail-merge) - 1 comment ### 11. [Collavate](https://www.g2.com/products/collavate/reviews) Collavate is an easy to use document collaboration tool that helps make idea creation a reality. With security options, all the necessary document tools and features, Collavate meets your needs for simplified workflow automation and team member sharing. Easy to set up Google Docs and Drive Add-on makes document archiving applications easier than ever before in a safe environment perfect for any situation. It provides a secure, centralized place to manage documents and compliance workflow for Google Workspace. With industry experts working behind the scenes to bring you the most relevant features, you can trust Collavate to bring you the features you need without cramming in features you don’t. Plus, compliances such as ISO 9001 , GDPR, HIPAA, ISO 13485 are easy to achieve. We support the entire process of planning, brainstorming, drafting, reviewing, correcting and publishing documents. Group messaging lets you chat in an organized way with other team members while you’re working. You can share screenshots, links, videos, and more using the messenger feature. We have a wide range of collaboration capabilities for corporate documentation, including automated workflows, ledger, reminder/due-date for approval, audit trail, version control and document template options. Automate workflows and establish communication with Collavate with a variety of tasks that require document control, editing, and document collaboration. Issues or Questions: support@collavate.com **Average Rating:** 4.8/5.0 **Total Reviews:** 58 **How Do G2 Users Rate Collavate?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.3/10 (Category avg: 9.1/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) **Who Is the Company Behind Collavate?** - **Seller:** [Netkiller](https://www.g2.com/sellers/netkiller) - **Year Founded:** 2005 - **HQ Location:** Palo Alto, California - **Twitter:** @netkiller_cloud (54 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1644003 (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Financial Services - **Company Size:** 42% Mid-Market, 39% Enterprise #### What Are Recent G2 Reviews of Collavate? **"[my employer Project management superpower](https://www.g2.com/survey_responses/collavate-review-8057042)"** **Rating:** 5.0/5.0 stars *— Jacob C.* [Read full review](https://www.g2.com/survey_responses/collavate-review-8057042) --- **"[The product is awesome.](https://www.g2.com/survey_responses/collavate-review-9375011)"** **Rating:** 5.0/5.0 stars *— Benjamin D.* [Read full review](https://www.g2.com/survey_responses/collavate-review-9375011) --- #### What Are G2 Users Discussing About Collavate? - [What does Collavate do?](https://www.g2.com/discussions/what-does-collavate-do) - [Is Collavate free?](https://www.g2.com/discussions/is-collavate-free) - [What is Collavate Google Drive?](https://www.g2.com/discussions/what-is-collavate-google-drive) - 1 comment - [What is Collavate?](https://www.g2.com/discussions/what-is-collavate) ### 12. [Drag](https://www.g2.com/products/drag/reviews) Drag is the AI-powered inbox platform built for teams. Used by 200,000+ users since 2017. Drag turns Gmail into a shared workspace where teams collaborate on email, support tickets, sales pipelines, and operational workflows - without leaving the inbox. The platform includes shared inboxes, AI agents that resolve tickets end-to-end, AI Intelligence grounded in your team's knowledge, live chat, kanban boards, automations, internal notes, and assignments. Teams use Drag for: • Customer support: Shared inboxes for support@, info@, and help@ addresses. Assign emails, leave internal notes, track SLAs, automate triage. • Sales pipelines: Convert inbound emails into deal pipelines. Track conversations, assign reps, monitor close rates. • Operations: Manage finance@, hr@, ops@ and other shared addresses. Route requests, automate handoffs, keep a single source of truth. • AI-first workflows: Drag Agents resolve tickets autonomously using your help center, past tickets, and team knowledge. Connect agents via MCP to Claude, ChatGPT, Cursor and other tools. Drag is available as a webapp, Chrome extension, desktop app, MCP server, and API. Backed by Techstars (Class of 2019) and other investors. Featured by Google on the Chrome Store. Shared inboxes — Multiple team members manage email together inside Gmail AI Agents — Resolve tickets end-to-end using your knowledge base and history AI Intelligence — Grounded responses from your team's docs, tickets, and chat Live chat — Customer chat that lands in the same inbox as email Kanban boards — Visual pipelines for tickets, deals, and tasks Automations — Trigger-based workflows for routing, replies, and escalations Internal notes — Private team discussions inside each email thread Assignments — Owner tracking and accountability per email/thread Email templates — Shared, AI-enhanced response libraries Reporting — Team performance, response times, and volume metrics MCP server — Connect Drag to Claude, ChatGPT, and other AI tools REST API — Build custom integrations and automations Chrome extension — Native Gmail integration, zero context switching Webapp & desktop — Use Drag outside Gmail when needed Google integration — SSO, Calendar, Workspace native **Average Rating:** 4.5/5.0 **Total Reviews:** 254 **How Do G2 Users Rate Drag?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10) - **Ease of Admin:** 8.8/10 (Category avg: 9.1/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) **Who Is the Company Behind Drag?** - **Seller:** [DragApp.com](https://www.g2.com/sellers/dragapp-com) - **Year Founded:** 2018 - **HQ Location:** London - **Twitter:** @lovedragapp (913 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11211399/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Non-Profit Organization Management, Leisure, Travel & Tourism - **Company Size:** 85% Small-Business, 11% Mid-Market #### What Are Drag's Pros and Cons? **Pros:** - Collaboration (6 reviews) - Organization (6 reviews) - Team Collaboration (6 reviews) - Ease of Use (5 reviews) - Email Management (5 reviews) **Cons:** - Limited Customization (3 reviews) - Difficult Setup (2 reviews) - Lack of Customization (2 reviews) - Learning Curve (2 reviews) - Steep Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Drag? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time collaboration** features of Drag, enhancing teamwork and productivity in managing shared inboxes. - Users value the **organization** provided by Drag, enhancing team collaboration and streamlining email management effectively. - Users value the **effective team collaboration** features of Drag, enhancing productivity and streamlining shared inbox management. - Users appreciate the **ease of use** of Drag, facilitating organized workflows and efficient collaboration among team members. - Users praise the **easy email management** of Drag, highlighting its intuitive design and team collaboration features. **Cons:** - Users feel the need for **more customization options** to enhance their experience with Drag. - Users find the **difficult setup** process problematic, particularly for newcomers to the Kanban-style interface. - Users feel the product needs more **customization options** to enhance their overall experience and satisfaction. - Users find the **learning curve steep** , particularly for newcomers to Kanban, making initial setup challenging. - Users find the **steep learning curve** challenging, especially when unfamiliar with Kanban-style boards and advanced features. #### What Are Recent G2 Reviews of Drag? **"[Drag Boosts Team Productivity Despite Initial Learning Curve](https://www.g2.com/survey_responses/drag-review-11837542)"** **Rating:** 5.0/5.0 stars *— Julio F.* [Read full review](https://www.g2.com/survey_responses/drag-review-11837542) --- **"[Drag Keeps Our Workflow Organized with Easy, No-Frills Collaboration](https://www.g2.com/survey_responses/drag-review-12282374)"** **Rating:** 5.0/5.0 stars *— Marwin W.* [Read full review](https://www.g2.com/survey_responses/drag-review-12282374) --- #### What Are G2 Users Discussing About Drag? - [What is Drag used for?](https://www.g2.com/discussions/what-is-drag-used-for) ### 13. [Boxysuite](https://www.g2.com/products/boxysuite/reviews) Boxysuite is the best lightweight Mac apps for Gmail ✉️ , Calendar🗓️, Keep📒 & Contacts📇. No more tab switching. Become more productive and faster. **Average Rating:** 4.3/5.0 **Total Reviews:** 39 **How Do G2 Users Rate Boxysuite?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10) - **Ease of Admin:** 9.2/10 (Category avg: 9.1/10) - **Quality of Support:** 8.6/10 (Category avg: 8.9/10) - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) **Who Is the Company Behind Boxysuite?** - **Seller:** [Boxy](https://www.g2.com/sellers/boxy) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting - **Company Size:** 65% Small-Business, 25% Mid-Market #### What Are Boxysuite's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - User Interface (13 reviews) - Easy Integrations (6 reviews) - Easy Setup (5 reviews) - Navigation Ease (4 reviews) **Cons:** - Expensive (8 reviews) - Limited Features (5 reviews) - Performance Issues (3 reviews) - Poor Customer Support (3 reviews) - Update Issues (3 reviews) ### What Do G2 Reviewers Say About Boxysuite? *AI-generated summary from verified user reviews* **Pros:** - Users find Boxysuite's **ease of use** exceptional, streamlining workflows and enhancing productivity with user-friendly features. - Users appreciate the **user-friendly interface** of Boxysuite, resembling Gmail, facilitating seamless access to all features. - Users appreciate the **easy integrations** of Boxysuite, enabling seamless workflows and enhancing communication efficiency. - Users appreciate the **easy setup** of Boxysuite, enhancing productivity with seamless integration of essential Google services. - Users value the **navigation ease** of Boxysuite, enhancing usability and boosting productivity with organized access to multiple accounts. **Cons:** - Users find the **cost to be high** , making Boxysuite less accessible compared to other options in the market. - Users find the **limited features** of Boxysuite disappointing, especially compared to other available apps. - Users report **performance issues** with Boxysuite, including lag, crashes, and slow loading times during use. - Users emphasize the need for improved **customer support** , citing long response times and unresponsiveness as major concerns. - Users report **update issues** with Boxysuite, experiencing bugs and slow updates that hinder overall performance. #### What Are Recent G2 Reviews of Boxysuite? **"[Clean, Organized Hub for Multiple Gmail and Google Calendar Accounts](https://www.g2.com/survey_responses/boxysuite-review-12660699)"** **Rating:** 4.0/5.0 stars *— Toufik R.* [Read full review](https://www.g2.com/survey_responses/boxysuite-review-12660699) --- **"[Boxysuite Review](https://www.g2.com/survey_responses/boxysuite-review-11170953)"** **Rating:** 4.0/5.0 stars *— Kristin B.* [Read full review](https://www.g2.com/survey_responses/boxysuite-review-11170953) --- #### What Are G2 Users Discussing About Boxysuite? - [How can I edit SVG files for free?](https://www.g2.com/discussions/how-can-i-edit-svg-files-for-free) - [How much does boxy SVG cost?](https://www.g2.com/discussions/how-much-does-boxy-svg-cost) - [Is boxy SVG free?](https://www.g2.com/discussions/is-boxy-svg-free) ### 14. [Zoho Connect for G Suite](https://www.g2.com/products/zoho-connect-for-g-suite/reviews) Zoho Connect for G Suite is an employee collaboration tool. **Average Rating:** 4.0/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Zoho Connect for G Suite?** - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.8/10) - **Ease of Admin:** 7.9/10 (Category avg: 9.1/10) - **Quality of Support:** 8.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.1/10 (Category avg: 9.2/10) **Who Is the Company Behind Zoho Connect for G Suite?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 56% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Zoho Connect for G Suite? **"[Good alternative good value for money](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4318154)"** **Rating:** 4.0/5.0 stars *— Juan José M.* [Read full review](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4318154) --- **"[Best App for Business Communication and Easy Integration](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4387777)"** **Rating:** 4.5/5.0 stars *— Raju S.* [Read full review](https://www.g2.com/survey_responses/zoho-connect-for-g-suite-review-4387777) --- ### 15. [OneVoice](https://www.g2.com/products/onevoice/reviews) ONEVOICE: VOICEMAIL SPEECH2TXT & TRANSLATES OVER 100 LANGUAGES & DIALECTS Unified Messaging was just the beginning. OneVoice’s Speech2Txt™ unified messaging streamlines communications. Audio becomes visual for an easier, more equitable user experience. When people can connect, there’s no limit to what they can accomplish. OneVoice elegantly makes voice communications visual with transcription, and removes language barriers with translation. It’s not just unified messaging. It’s powerful communication that moves at the speed of sight. OneVoice dynamically synchronizes voice messages between a user’s voicemail and email inbox. This cloud-based service delivers the original audio along with a high quality transcription powered by our Speech2Txt unified messaging. Have a multi-lingual workforce or customer base? OneVoice will recognize and translate for your team. Also helpful in providing support to hearing impaired staff for ADA compliance. Makes Messaging Accessible to All Easily Support ADA/Disabilities Needs Available for Multi-User/Team Response Lines Easy Deployment Secure Cloud Service - Your Messages Stay Within Your Systems Supported Platforms: OneVoice is currently available for Microsoft Office 365, Hybrid Microsoft Exchange and Gmail platforms connected to a Cisco voice platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **How Do G2 Users Rate OneVoice?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Ease of Admin:** 10.0/10 (Category avg: 9.1/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind OneVoice?** - **Seller:** [Donoma Software](https://www.g2.com/sellers/donoma-software) - **Year Founded:** 2004 - **HQ Location:** Blacksburg, Virginia - **LinkedIn® Page:** https://www.linkedin.com/company/donoma-software (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Mid-Market, 45% Small-Business #### What Are Recent G2 Reviews of OneVoice? **"[Convince is key and one voice is the door](https://www.g2.com/survey_responses/onevoice-review-7747635)"** **Rating:** 4.0/5.0 stars *— Ziad S.* [Read full review](https://www.g2.com/survey_responses/onevoice-review-7747635) --- **"[Streamlining Communication](https://www.g2.com/survey_responses/onevoice-review-7746093)"** **Rating:** 4.5/5.0 stars *— Ashraf A.* [Read full review](https://www.g2.com/survey_responses/onevoice-review-7746093) --- #### What Are G2 Users Discussing About OneVoice? - [What is Unify for Gmail used for?](https://www.g2.com/discussions/what-is-unify-for-gmail-used-for) ### 16. [Forum for G Suite](https://www.g2.com/products/forum-for-g-suite/reviews) Forum for G Suite is an online message board that lets employees share links, blogs, and files with each other. **Average Rating:** 4.2/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Forum for G Suite?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Ease of Use:** 8.3/10 (Category avg: 9.2/10) **Who Is the Company Behind Forum for G Suite?** - **Seller:** [Forum](https://www.g2.com/sellers/forum) - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business #### What Are Forum for G Suite's Pros and Cons? **Pros:** - Communication Improvement (1 reviews) - Documentation (1 reviews) - Ease of Use (1 reviews) **Cons:** - Limited Customization (1 reviews) - Navigation Difficulty (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Forum for G Suite? *AI-generated summary from verified user reviews* **Pros:** - Users value the **streamlined communication** of Forum for G Suite, enhancing collaboration and organization in design projects. - Users appreciate the **organized documentation** capabilities of Forum for G Suite, enhancing collaboration and real-time feedback. - Users appreciate the **ease of use** of Forum for G Suite, simplifying collaboration and feedback collection seamlessly. **Cons:** - Users find the **limited customization** options restrictive, impacting flexibility and overall user experience negatively. - Users find the **navigation difficult** , citing a basic interface and limited customization that hinder flexibility. - Users find the **poor interface design** limiting, with basic navigation and minimal customization options impacting usability. #### What Are Recent G2 Reviews of Forum for G Suite? **"[Collaboration made simple, progress made faster](https://www.g2.com/survey_responses/forum-for-g-suite-review-11617351)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/forum-for-g-suite-review-11617351) --- **"[The Practicality of Forum G Suite](https://www.g2.com/survey_responses/forum-for-g-suite-review-8845653)"** **Rating:** 5.0/5.0 stars *— Paco S.* [Read full review](https://www.g2.com/survey_responses/forum-for-g-suite-review-8845653) --- ### 17. [Batched Inbox](https://www.g2.com/products/batched-inbox/reviews) Batched Inbox is a web-based email scheduling tool for Gmail users. **Average Rating:** 3.9/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Batched Inbox?** - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 8.5/10 (Category avg: 9.2/10) **Who Is the Company Behind Batched Inbox?** - **Seller:** [Batched Inbox](https://www.g2.com/sellers/batched-inbox) - **HQ Location:** United State - **Twitter:** @BatchedInbox (38 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/batchedinbox/ **Who Uses This Product?** - **Company Size:** 71% Small-Business, 14% Enterprise #### What Are Recent G2 Reviews of Batched Inbox? **"[Batched Inbox, keeps me concentrated on important things!](https://www.g2.com/survey_responses/batched-inbox-review-7180278)"** **Rating:** 4.0/5.0 stars *— Sanjay S.* [Read full review](https://www.g2.com/survey_responses/batched-inbox-review-7180278) --- **"[Clear the mental clutter!](https://www.g2.com/survey_responses/batched-inbox-review-7178576)"** **Rating:** 4.0/5.0 stars *— Sam C.* [Read full review](https://www.g2.com/survey_responses/batched-inbox-review-7178576) --- ### 18. [Dossier for G Suite](https://www.g2.com/products/dossier-for-g-suite/reviews) Dossier for G Suite is an app designed for organizing customer conversations. **Average Rating:** 2.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Dossier for G Suite?** - **Quality of Support:** 5.6/10 (Category avg: 8.9/10) - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind Dossier for G Suite?** - **Seller:** [Dossier](https://www.g2.com/sellers/dossier) - **Year Founded:** 2000 - **HQ Location:** Oslo, NO - **Twitter:** @DossierSolution (131 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/101437 (50 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise #### What Are Dossier for G Suite's Pros and Cons? **Pros:** - Ease of Use (1 reviews) **Cons:** - Email Management Issues (1 reviews) - Poor Integration (1 reviews) ### What Do G2 Reviewers Say About Dossier for G Suite? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Dossier for G Suite, enjoying its intuitive sorting feature. **Cons:** - Users face **email management issues** due to unverified status, excessive permissions, and potential obsolescence of Dossier for G Suite. - Users express concerns about the **poor integration** of Dossier for G Suite, citing reliability and permission issues. #### What Are Recent G2 Reviews of Dossier for G Suite? **"[Dossier for G Suite is always organizing client conversation and it improves client relationship.](https://www.g2.com/survey_responses/dossier-for-g-suite-review-4335891)"** **Rating:** 5.0/5.0 stars *— Wareen I.* [Read full review](https://www.g2.com/survey_responses/dossier-for-g-suite-review-4335891) --- #### What Are G2 Users Discussing About Dossier for G Suite? - [What is Dossier for G Suite used for?](https://www.g2.com/discussions/what-is-dossier-for-g-suite-used-for) ### 19. [LunchVote for G Suite](https://www.g2.com/products/lunchvote-for-g-suite/reviews) LunchVote for G Suite is designed to allow users to quickly and easily run ranked-ballot elections in Sheets. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate LunchVote for G Suite?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Ease of Admin:** 10.0/10 (Category avg: 9.1/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind LunchVote for G Suite?** - **Seller:** [LunchVote](https://www.g2.com/sellers/lunchvote) - **HQ Location:** North Hollywood, CA - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of LunchVote for G Suite? **"[Amazing experience using LunchVote](https://www.g2.com/survey_responses/lunchvote-for-g-suite-review-5246382)"** **Rating:** 4.0/5.0 stars *— Abhishek S.* [Read full review](https://www.g2.com/survey_responses/lunchvote-for-g-suite-review-5246382) --- **"[LunchVote-Never Miss Out again](https://www.g2.com/survey_responses/lunchvote-for-g-suite-review-4318314)"** **Rating:** 5.0/5.0 stars *— Christa G.* [Read full review](https://www.g2.com/survey_responses/lunchvote-for-g-suite-review-4318314) --- ### 20. [MailDeck](https://www.g2.com/products/maildeck/reviews) MailDeck is an enterprise cold email infrastructure platform designed for high-volume outreach. It allows users to set up and manage Google Workspace and Microsoft Outlook inboxes, automate DNS and authentication protocols, and integrate with sequencers seamlessly. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate MailDeck?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Ease of Admin:** 10.0/10 (Category avg: 9.1/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) **Who Is the Company Behind MailDeck?** - **Seller:** [MailDeck](https://www.g2.com/sellers/maildeck) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/maildeck-co/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Recent G2 Reviews of MailDeck? **"[Excellent Support and Infrastructure for Sending Millions of Emails Daily](https://www.g2.com/survey_responses/maildeck-review-12473137)"** **Rating:** 5.0/5.0 stars *— Nikita S.* [Read full review](https://www.g2.com/survey_responses/maildeck-review-12473137) --- **"[MailDeck Unified Inbox Providers with Excellent Deliverability](https://www.g2.com/survey_responses/maildeck-review-12844628)"** **Rating:** 5.0/5.0 stars *— Thomas M.* [Read full review](https://www.g2.com/survey_responses/maildeck-review-12844628) --- ### 21. [Gnatta](https://www.g2.com/products/gnatta/reviews) Gnatta is a customer communication platform with built-in AI Agents designed to help B2C service teams deliver faster, lower-cost support across every channel. Bring webchat, email, telephony, SMS, WhatsApp, and social messaging into a single workspace, with a powerful workflow engine to control routing, automation, and data handling. AI Agents work alongside your team or independently, resolving customer queries end-to-end or supporting specific processes like order tracking, returns, and FAQs. Unlike black-box AI tools, Gnatta gives you full visibility and control – with structured workflows, clear escalation paths, and detailed logs of every AI decision. Connect your systems with real-time integrations to give both agents and AI access to the same data, enabling personalised, accurate responses. Whether you’re augmenting your team or scaling with AI-led service, Gnatta helps you reduce costs, improve response times, and stay in control. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Gnatta?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Ease of Admin:** 10.0/10 (Category avg: 9.1/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind Gnatta?** - **Seller:** [Gnatta](https://www.g2.com/sellers/gnatta) - **Year Founded:** 2014 - **HQ Location:** London, GB - **Twitter:** @Gnatta (658 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gnatta (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Gnatta's Pros and Cons? **Pros:** - Communication Ease (1 reviews) - Communication Improvement (1 reviews) - Customer Support (1 reviews) - Efficiency (1 reviews) - Features (1 reviews) ### What Do G2 Reviewers Say About Gnatta? *AI-generated summary from verified user reviews* **Pros:** - Users value the **communication ease** with Gnatta, finding it quick and effective for engaging with customers. - Users value the **effective communication** capabilities of Gnatta, enhancing individual interactions with customers seamlessly. - Users value the **efficient customer support** of Gnatta, enabling quick and personalized communication with clients. - Users value the **efficiency** of Gnatta, enabling fast and effective customer interactions through a single interface. - Users appreciate the **efficient communication** capabilities of Gnatta, enabling personalized interactions through a single interface. #### What Are Recent G2 Reviews of Gnatta? **"[Communication channel integration platform for companies](https://www.g2.com/survey_responses/gnatta-review-7723057)"** **Rating:** 4.5/5.0 stars *— Pedro A.* [Read full review](https://www.g2.com/survey_responses/gnatta-review-7723057) --- **"[Control the interactions in the company's communication channels in a single location](https://www.g2.com/survey_responses/gnatta-review-7715177)"** **Rating:** 4.0/5.0 stars *— Andrea I.* [Read full review](https://www.g2.com/survey_responses/gnatta-review-7715177) --- ### 22. [Jivrus' Integra for Twitter for G Suite](https://www.g2.com/products/jivrus-integra-jivrus-integra-for-twitter-for-g-suite/reviews) Jivrus Integra for Twitter is an application that integrates Twitter with Google Sheets and helps users to get twitter feeds and data into Google Sheet. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Jivrus' Integra for Twitter for G Suite?** - **Seller:** [Fillable Document](https://www.g2.com/sellers/fillable-document) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/company/jivrus-technologies/ (26 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Jivrus' Integra for Twitter for G Suite? **"[Makes work easier ](https://www.g2.com/survey_responses/jivrus-integra-for-twitter-for-g-suite-review-1009256)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/jivrus-integra-for-twitter-for-g-suite-review-1009256) --- ### 23. [WizyRoom - Enterprise Workspace & Chatbots for G Suite](https://www.g2.com/products/wizyroom-enterprise-workspace-chatbots-for-g-suite/reviews) WizyRoom - Enterprise Workspace & Chatbots for G Suite is a collaborative digital workspace that connects employees, partners, customers and chatbots. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate WizyRoom - Enterprise Workspace & Chatbots for G Suite?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **Ease of Admin:** 10.0/10 (Category avg: 9.1/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind WizyRoom - Enterprise Workspace & Chatbots for G Suite?** - **Seller:** [Wizy.io](https://www.g2.com/sellers/wizy-io) - **Year Founded:** 2015 - **HQ Location:** San Francisco, California - **Twitter:** @wizyio (1,770 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wizy.io/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of WizyRoom - Enterprise Workspace & Chatbots for G Suite? **"[WizyRoom - Enterprise Workspace & Chatbots for G Suite - Andre Franklin](https://www.g2.com/survey_responses/wizyroom-enterprise-workspace-chatbots-for-g-suite-review-4323288)"** **Rating:** 5.0/5.0 stars *— Verified User in Executive Office* [Read full review](https://www.g2.com/survey_responses/wizyroom-enterprise-workspace-chatbots-for-g-suite-review-4323288) --- ### 24. [Compose](https://www.g2.com/products/simarahitam-technologies-compose/reviews) Compose is the first agentic AI email decision engine built as a native Gmail Add-On. Unlike traditional email productivity tools that help you write faster, Compose thinks with you — triaging your inbox overnight, surfacing what matters, drafting replies in your voice, and executing actions across your connected stack without leaving Gmail. Every email is analyzed for priority, intent, and risk before you open it. High-stakes emails — deadlines, compliance notices, client escalations — are flagged automatically. Action items become Google Tasks. Meetings are scheduled directly from email context. And with agentic integrations, one email can trigger updates across HubSpot, Slack, Asana, JIRA, Notion and Xero simultaneously. CASA Tier 2 certified — the highest independent security assessment for Google Workspace applications. PII is redacted before any AI processing begins. All data encrypted at rest. 14-day free trial. No credit card required. **Who Is the Company Behind Compose?** - **Seller:** [Simarahitam Technologies](https://www.g2.com/sellers/simarahitam-technologies) - **HQ Location:** Dallas, US - **LinkedIn® Page:** https://www.linkedin.com/company/simarahitam-technologies (7 employees on LinkedIn®) ### 25. [Grux](https://www.g2.com/products/grux/reviews) Grux is a Google Workspace task management, shared inbox, and workflow platform that turns Gmail and Google Chat conversations into structured, trackable work. Teams running on Google Workspace often coordinate work through Gmail threads, Google Chat messages, shared Drive folders, and informal conversations. Requests arrive through email or chat, but ownership, status, and workflow are rarely defined. As organizations grow, work becomes harder to track, follow-ups become manual, and execution depends on memory rather than systems. Grux solves this by adding task management and workflow structure directly inside Google Workspace. Using the Grux Chrome extension, teams can convert Gmail messages and Google Chat conversations into trackable tasks, assign ownership, define workflow stages, and maintain shared visibility across projects without switching tools. Instead of moving work into a separate project management platform, Grux enables teams to manage tasks and workflows directly inside Gmail and Google Workspace. Grux also functions as a collaborative shared inbox for teams managing high volumes of communication. Incoming requests from clients, teammates, and partners can be routed through defined workflows, assigned to the right owners, and tracked through completion. This makes Grux useful for operations teams, professional services organizations, and customer support teams looking for a shared inbox for Gmail or a help desk workflow built on Google Workspace. Grux connects execution directly to the files and conversations that created the work. Teams can link Google Drive documents to tasks, collaborate through shared views, annotate screenshots, and record short walkthroughs when additional context is needed. By linking conversations, files, and task tracking together, Grux prevents work from getting lost across inboxes, chat threads, and documents. Many organizations rely on multiple disconnected tools to manage task tracking, shared inboxes, internal coordination, documentation, and customer communication. Over time this creates SaaS sprawl, where different teams adopt overlapping software that increases cost and operational complexity. Grux consolidates these workflows into a single execution system built directly on top of Google Workspace. Organizations often use Grux to replace lightweight task managers, shared inbox software, internal help desk tools, and coordination platforms. By centralizing work inside Gmail, Google Chat, and Google Drive, teams can manage projects, requests, and communication without introducing additional software layers. Designed for organizations running on Google Workspace as their operational backbone, Grux improves visibility, accountability, and coordination by turning everyday communication into structured work. **Who Is the Company Behind Grux?** - **Seller:** [Grux](https://www.g2.com/sellers/grux) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/elate/ (11 employees on LinkedIn®) ## What Is Google Workspace Communication Tools ? [Marketplace Apps](https://www.g2.com/categories/marketplace-apps) ## What Software Categories Are Similar to Google Workspace Communication Tools ? - [Shared Inbox Software](https://www.g2.com/categories/shared-inbox)