1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Software](https://www.g2.com/categories/contact-center) 4. [Dialpad Support Discussions](https://www.g2.com/products/dialpad-support/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-support.png "Product Avatar Image") ![Reward for good Dialpad Support reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/35795/medal.svg "Reward for good Dialpad Support reviews") ](/products/dialpad-support/reviews) [ Dialpad Support ](/products/dialpad-support/reviews) (705)4.4/5 Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support modernizes your inbound contact center with Ai agents, assistants, real-time guidance, and coaching. Dialpad Sell is the outbound solution that guides your sales reps with real-time Ai coaching, automation, and insights. Together Dialpad Support and Dialpad Sell are the leading contact center solution. You can: - Call, message, and meet in a single app - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items - Provide real-time guidance and instant knowledge to agents - Empower supervisors to coach and monitor teams with live sentiment and automated quality management - Deflect simple customer inquiries 24/7 with our Ai Agent Show More * * * ### 57.0 Nps Score Already have Dialpad Support? ### All Dialpad Support Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Dialpad Sell used for? ](/discussions/what-is-dialpad-sell-used-for) What is Dialpad Sell used for? [ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Dialpad Contact Center used for? ](/discussions/what-is-dialpad-contact-center-used-for) What is Dialpad Contact Center used for? [ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # Can I use this as a personal phone? ](/discussions/can-i-use-this-as-a-personal-phone) I wonder if this application could be used as a personal telephone, to be able to make video calls with the whole family each from their homes because during the time of the pandemic this was very important and the applications that had these tools were the most They were sold, my recommendation... [Read more](/discussions/can-i-use-this-as-a-personal-phone) [ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![JM B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JM B.") JB Loading... [JM B.](https://www.g2.com/users/2bf71d3f-24aa-4667-aed2-560d0c5c4de5 "JM B.") • about 5 years ago Virtual Assistant Virtual Assistant More Options - [ # Will there be updates like adding a 3-way call? ](/discussions/will-there-be-updates-like-adding-a-3-way-call) Like 2 or more people can be in a call for convenience [ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 5 years ago More Options - [ # Go for it wont regret it ](/discussions/50941-go-for-it-wont-regret-it) [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![FVP M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FVP M.") FM Loading... [FVP M.](https://www.g2.com/users/d2ec6393-1e48-4cf8-a33f-4f9b844cf266 "FVP M.") • over 5 years ago FVP MANAGER FVP MANAGER More Options - [ # JUST ASKING WHEN MAKING OUTBOUND CALLS HOW CAN WE LISTEN TO THOSE CALLS ONCE WE HANG UP. ](/discussions/41080-just-asking-when-making-outbound-calls-how-can-we-listen-to-those-calls-once-we-hang-up) JUST ASKING WHEN MAKING OUTBOUND CALLS HOW CAN WE LISTEN TO THOSE CALLS ONCE WE HANG UP. [ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![FVP M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FVP M.") FM Loading... [FVP M.](https://www.g2.com/users/d2ec6393-1e48-4cf8-a33f-4f9b844cf266 "FVP M.") • over 5 years ago FVP MANAGER FVP MANAGER More Options - [ # MAKING OUTBOUND CALLS, HOW CAN I SAVE THERE3CORDING OR GO BACK AND LISTEN TO THOSE CALLS. ](/discussions/41079-making-outbound-calls-how-can-i-save-there3cording-or-go-back-and-listen-to-those-calls) IT IS A GREAT FEATURE TO USE, BERYU EASY TO HANDLE AND MANAGE. I LOVE THIS FEATURE FOR OUR TEAM AND ITS WELL PUTTED. I RECOMMEND ANY OTHER COMAPNY TO USE THIS FEATURE IF THEY HAVENT DONE SO. LOVE THE RECORDINGS AND ABLE TO GO BACK AND LISTEN TO CALLS AND SHOWS YOU ALL MISSED CALLS AND... [Read more](/discussions/41079-making-outbound-calls-how-can-i-save-there3cording-or-go-back-and-listen-to-those-calls) [ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago NA NA More Options - [ # Who is Dialpads leading competition? ](/discussions/31285-who-is-dialpads-leading-competition) I am not the authorized party who would suggest a change. Just might be interested to find one of their customers and see what is being said. Product knowledge inquiry. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Joseph R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph R.") JR Loading... [Joseph R.](https://www.g2.com/users/756efec0-6d46-4efe-afe6-2b75d1120a77 "Joseph R.") • almost 6 years ago Virtual Agent at Millenial Liberator Virtual Final Expense Agency Virtual Agent at Millenial Liberator Virtual Final Expense Agency More Options - [ # What kind of improvements can I see regarding management of accounts? ](/discussions/31240-what-kind-of-improvements-can-i-see-regarding-management-of-accounts) If I need to access a chat to speak to a representative, will I have access to that feature on Dialpad? [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") AM Loading... [Austin M.](https://www.g2.com/users/289475ad-febd-4006-b8dd-b86a24870d6a "Austin M.") • almost 6 years ago Insurance Underwriter Insurance Underwriter More Options - [ # Would I be able to see any time period longer than 365 years for the call history on the Analytics screen? ](/discussions/30981-would-i-be-able-to-see-any-time-period-longer-than-365-years-for-the-call-history-on-the-analytics-screen) I enjoy tracking my stats, so it would be great to be able to see my stats from when I started working at Rushmore in January 2019. [ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.&title=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Dialpad+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Dialpad+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%0aAsk+Dialpad+Support+questions+and+get+answers+from+expert+users+in+our+Dialpad+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev‹ Prev - 1 - [2](/products/dialpad-contact-center/discuss?page=2) - [3](/products/dialpad-contact-center/discuss?page=3) - [Next ›Next ›](/products/dialpad-contact-center/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/dialpad-support/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-support.svg "Product Avatar Image") ### Have you used Dialpad Support before? Answer a few questions to help the Dialpad Support community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdialpad-contact-center%2Fdiscuss%3Fsmall_ask%3Ddialpad-support) No ## Top Contributors in Dialpad Support 1 NM Loading... ### [Natalie M.](https://www.g2.com/users/e74dc714-4d76-4249-b84d-4eadaed0e62e "Natalie M.") 12 pts 2 ![Olivia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia C.") OC Loading... ### [Olivia C.](https://www.g2.com/users/45b7a1ce-457e-45bd-b887-3878a2e40df5 "Olivia C.") Marketing 2 pts 3 ![Rayon G C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rayon G C.") RC Loading... ### [Rayon G C.](https://www.g2.com/users/053c1f9f-acdd-457f-8f65-608b21f6a805 "Rayon G C.") freelancer 1 pt 4 ![Danielle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle K.") DK Loading... ### [Danielle K.](https://www.g2.com/users/b7c24124-2a02-4bc3-bdf4-02a512b209b4 "Danielle K.") Customer Success Agent 1 pt 5 ![Gavin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gavin K.") GK Loading... ### [Gavin K.](https://www.g2.com/users/f5d9beb4-1cee-4af2-8706-9826ab30e562 "Gavin K.") H 1 pt