# Top 10 CallRail Alternatives & Competitors (1,835)4.5 out of 5 While CallRail is a leading solution in Inbound Call Tracking Software, it's frequently compared with similar tools that offer different strengths. Inbound Call Tracking Software is used by teams seeking time saving, easily administered platforms with features like call routing, session summary notes, and ad network integrations , according to G2 reviews. When comparing CallRail with other tools, reviewers most often evaluate customer service and marketing campaigns as key differentiators. The best overall alternative to CallRail is [CTM](https://www.g2.com/products/ctm-ctm/reviews), rated ~4.5 stars on G2 from 727+ reviewers. It is frequently praised for customer support and helpful. Other well-known alternatives to CallRail are: - [WhatConverts](https://www.g2.com/products/whatconverts/reviews) – known for customer support and helpful (G2 star rating ~4.9) - [Aircall](https://www.g2.com/products/aircall/reviews) – highly rated for easy integration and intuitive (G2 star rating ~4.4) - [Invoca](https://www.g2.com/products/invoca/reviews) – offers helpful and analytics (G2 star rating ~4.5) - [Salesloft](https://www.g2.com/products/salesloft/reviews) – best suited for teams that need email tracking and easy tracking (G2 star rating ~4.5) Browse top options below. Based on G2 review data, CallRail is most commonly used in industries like [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Contact Center Software](https://www.g2.com/categories/contact-center). Compare user ratings by vertical to find the best fit. [Get Price](/products/callrail/software_advice_form_fill/new) ## Top 10 Alternatives to CallRail Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CallRail stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Hospital & Health Care, and Health, Wellness and Fitness, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f2fbd26e86afed37ec5f26c5310428ae/ctm-ctm.jpg "Product Avatar Image") ](https://www.g2.com/products/ctm-ctm/reviews) [ CTM ](https://www.g2.com/products/ctm-ctm/reviews) By [CTM](https://www.g2.com/sellers/ctm) [ 4.5/5(761) ](https://www.g2.com/products/ctm-ctm/reviews#reviews) Product Description CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. Reviewers say compared to CallRail, CTM is: Better at support Better at meeting requirements Categories in common with CallRail: [ Inbound Call Tracking ](/categories/inbound-call-tracking)[ AI Voice Assistants ](/categories/ai-voice-assistants)[ Conversation Intelligence ](/categories/conversation-intelligence)[ Attribution ](/categories/attribution)[ Marketing Analytics ](/categories/marketing-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e98867ccb75b0a1b2d6e055d6ec8f0f5/whatconverts.png "Product Avatar Image") ](https://www.g2.com/products/whatconverts/reviews) [ WhatConverts ](https://www.g2.com/products/whatconverts/reviews) By [WhatConverts](https://www.g2.com/sellers/whatconverts) [ 4.9/5(316) ](https://www.g2.com/products/whatconverts/reviews#reviews) Product Description Call tracking is the center piece of the WhatConverts solution for agencies and companies that want to see the complete marketing picture. We go beyond phone call tracking to track all marketing through phone calls, web forms, and e-commerce transactions Reviewers say compared to CallRail, WhatConverts is: Better at support Easier to do business with More expensive Categories in common with CallRail: [ Inbound Call Tracking ](/categories/inbound-call-tracking)[ Conversation Intelligence ](/categories/conversation-intelligence)[ AI Sales Assistant ](/categories/ai-sales-assistant)[ Attribution ](/categories/attribution)[ Marketing Analytics ](/categories/marketing-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") ](https://www.g2.com/products/aircall/reviews) [ Aircall ](https://www.g2.com/products/aircall/reviews) By [Aircall](https://www.g2.com/sellers/aircall) [ 4.4/5(1,639) ](https://www.g2.com/products/aircall/reviews#reviews) Product Description Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to CallRail, Aircall is: Slower to reach roi More expensive More usable Categories in common with CallRail: [ AI Voice Assistants ](/categories/ai-voice-assistants)[ Conversation Intelligence ](/categories/conversation-intelligence)[ AI Sales Assistant ](/categories/ai-sales-assistant)[ Outbound Call Tracking ](/categories/outbound-call-tracking)[ Contact Center ](/categories/contact-center) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/67a0c56efc52b62414d9237d57d7f52a/invoca.png "Product Avatar Image") ](https://www.g2.com/products/invoca/reviews) [ Invoca ](https://www.g2.com/products/invoca/reviews) By [Invoca](https://www.g2.com/sellers/invoca) [ 4.5/5(967) ](https://www.g2.com/products/invoca/reviews#reviews) Product Description Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies Reviewers say compared to CallRail, Invoca is: Slower to reach roi More expensive Better at support Categories in common with CallRail: [ Inbound Call Tracking ](/categories/inbound-call-tracking)[ Conversation Intelligence ](/categories/conversation-intelligence)[ Attribution ](/categories/attribution)[ Marketing Analytics ](/categories/marketing-analytics) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/6bf05a04df3304c320e77ab36fcfd79a/salesloft.jpg "Product Avatar Image") ](https://www.g2.com/products/salesloft/reviews) [ Salesloft ](https://www.g2.com/products/salesloft/reviews) By [Salesloft](https://www.g2.com/sellers/salesloft) [ 4.5/5(4,287) ](https://www.g2.com/products/salesloft/reviews#reviews) Product Description Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency. Reviewers say compared to CallRail, Salesloft is: Slower to reach roi More expensive Categories in common with CallRail: [ Conversation Intelligence ](/categories/conversation-intelligence)[ AI Sales Assistant ](/categories/ai-sales-assistant)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0adabb9d0436d34e35890227aa53bb01/revenue-io.jpg "Product Avatar Image") ](https://www.g2.com/products/revenue-io/reviews) [ Revenue.io ](https://www.g2.com/products/revenue-io/reviews) By [Revenue.io](https://www.g2.com/sellers/revenue-io) [ 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews#reviews) Product Description Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Reviewers say compared to CallRail, Revenue.io is: Slower to reach roi Better at support Easier to do business with Categories in common with CallRail: [ Inbound Call Tracking ](/categories/inbound-call-tracking)[ Conversation Intelligence ](/categories/conversation-intelligence)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/56e95c1c26e90392b1f8316cd76d2f08/phonexa.png "Product Avatar Image") ](https://www.g2.com/products/phonexa/reviews) [ Phonexa ](https://www.g2.com/products/phonexa/reviews) By [Phonexa](https://www.g2.com/sellers/phonexa) [ 4.9/5(163) ](https://www.g2.com/products/phonexa/reviews#reviews) Product Description Phonexa's Software as a Service solutions are designed to alow businesses to reach their optimal ROI by optimizing their call technology. Reviewers say compared to CallRail, Phonexa is: Better at support Better at meeting requirements More expensive Categories in common with CallRail: [ Inbound Call Tracking ](/categories/inbound-call-tracking)[ Online Form Builder ](/categories/online-form-builder)[ Attribution ](/categories/attribution)[ Marketing Analytics ](/categories/marketing-analytics)[ Lead Capture ](/categories/lead-capture) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") ](https://www.g2.com/products/ringex/reviews) [ RingEX ](https://www.g2.com/products/ringex/reviews) By [RingCentral](https://www.g2.com/sellers/ringcentral) [ 4.2/5(1,426) ](https://www.g2.com/products/ringex/reviews#reviews) Product Description AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to CallRail, RingEX is: Slower to reach roi More expensive Categories in common with CallRail: [ Conversation Intelligence ](/categories/conversation-intelligence) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png "Product Avatar Image") ](https://www.g2.com/products/kixie-powercall-sms/reviews) [ Kixie PowerCall & SMS ](https://www.g2.com/products/kixie-powercall-sms/reviews) By [Kixie](https://www.g2.com/sellers/kixie) [ 4.8/5(866) ](https://www.g2.com/products/kixie-powercall-sms/reviews#reviews) Product Description Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch. Reviewers say compared to CallRail, Kixie PowerCall & SMS is: Better at support More expensive Slower to reach roi Categories in common with CallRail: [ Conversation Intelligence ](/categories/conversation-intelligence)[ AI Sales Assistant ](/categories/ai-sales-assistant)[ Outbound Call Tracking ](/categories/outbound-call-tracking)[ Contact Center ](/categories/contact-center) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image") ](https://www.g2.com/products/gong/reviews) [ Gong ](https://www.g2.com/products/gong/reviews) By [Gong](https://www.g2.com/sellers/gong) [ 4.7/5(6,679) ](https://www.g2.com/products/gong/reviews#reviews) Product Description The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Reviewers say compared to CallRail, Gong is: Slower to reach roi More expensive Better at support Categories in common with CallRail: [ Conversation Intelligence ](/categories/conversation-intelligence)[ AI Sales Assistant ](/categories/ai-sales-assistant) ## CallRail Alternatives FAQs Generated using AI ### How does CallRail compare to CTM (formerly...? [CallRail](https://www.g2.com/products/callrail/reviews) and [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-ctm/reviews) both hold strong 4.5-star ratings, with CallRail having a larger review base (1715 vs. 758). CallRail scores higher in Usability (9.0 vs. 8.6) and Ease of Setup (9.0 vs. 8.4), indicating users find it more intuitive and quicker to deploy. It also leads in Ease of Administration (9.1 vs. 8.7) and meets requirements closely (9.0 vs. 9.1, a marginal difference). CTM edges out CallRail in Support (9.0 vs. 8.8) and matches in Ease of Doing Business (9.2 each). Feature-wise, CTM offers AI Text Summarization, Agent Scheduling, Auto Dialer, Brand Optimization, and Predictive Analytics, which CallRail lacks. Conversely, CallRail provides Algorithmic and Custom Attribution features not found in CTM. User feedback highlights CallRail's ease of use (109 mentions), call tracking (90), and attribution accuracy (61), while CTM users emphasize customer support (49 mentions), ease of use (47), and integrations (25). Both platforms have learning curve challenges, but CallRail is praised for its straightforward setup and user-friendly interface, whereas CTM is noted for its robust customization and advanced routing capabilities. Pricing concerns are noted for CallRail, especially as usage scales, while CTM is recognized for competitive pricing with extensive features. Overall, CallRail is favored for ease and quick deployment, while CTM is preferred for advanced features and customization. ### What are the best alternatives to CallRail? The best alternatives to CallRail according to G2 user ratings and reviews include [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-ctm/reviews) with a 4.5/5 star rating from 758 reviews, [WhatConverts](https://www.g2.com/products/whatconverts/reviews) rated 4.9/5 from 306 reviews, and [Aircall](https://www.g2.com/products/aircall/reviews) with a 4.4/5 rating from 1588 reviews. These alternatives are favored for their ease of use, extensive integrations, and advanced call tracking and attribution features. CTM is particularly noted for its robust customization, AI-powered conversation analytics, and superior customer support. WhatConverts excels in comprehensive lead management and reporting across multiple lead types. Aircall is praised for its simplicity, global calling capabilities, and CRM integrations. ### What features do alternatives offer that CallRail does not? Alternatives to CallRail offer features not available natively in CallRail, including AI Text Summarization (offered by CTM, Invoca, Revenue.io, Kixie PowerCall & SMS, Gong), Agent Scheduling and Assignment (CTM, Kixie PowerCall & SMS, Talkdesk), Auto Dialer (CTM, Aircall, Kixie PowerCall & SMS, Talkdesk), Brand Optimization (CTM, WhatConverts, Invoca), Predictive Analytics (CTM, WhatConverts, Invoca), and AI Text-to-Speech (Kixie PowerCall & SMS, Talkdesk). ### Which Inbound Call Tracking tools do reviewers recommend instead of CallRail? Reviewers recommend alternatives such as [CTM](https://www.g2.com/products/ctm-ctm/reviews) and [WhatConverts](https://www.g2.com/products/whatconverts/reviews) for users seeking more advanced call tracking, AI features, and better customer support. CTM is highlighted for its extensive customization, AI capabilities, and superior support, making it suitable for businesses requiring scalable and flexible solutions. WhatConverts is recommended for agencies and companies needing comprehensive lead tracking across calls, forms, chats, and e-commerce with excellent support. Aircall is suggested for teams prioritizing ease of use and seamless CRM integration. Reviewers emphasize considering project scale and integration needs when choosing between CallRail and its alternatives. ### Why do users choose CTM (formerly... over CallRail? Users choose [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-ctm/reviews) over [CallRail](https://www.g2.com/products/callrail/reviews) primarily for its advanced feature set and superior customer support. CTM offers unique capabilities such as AI Text Summarization, Agent Scheduling and Assignment, Auto Dialer, Brand Optimization, and Predictive Analytics, which provide a more comprehensive and customizable call tracking and management experience. CTM's customer support is highly rated with 49 mentions, reflecting responsive and knowledgeable assistance, which is a significant factor for users managing complex call systems. Its platform allows for extensive customization and automation, enabling businesses to tailor call routing, triggers, and integrations to their specific needs. Users appreciate CTM's ability to integrate deeply with CRMs and marketing platforms, enhancing workflow efficiency. Additionally, CTM's pricing is competitive given its feature richness, and users value the platform's reliability and scalability for enterprise-level operations. 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