# Best VoIP Providers with Instant Messaging Capabilities ## How Many VoIP Providers Products Does G2 Track? **Total Products under this Category:** 425 ### Category Stats (Aug 2026) - **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank VoIP Providers Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 61,300+ Authentic Reviews - 425+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for VoIP Providers ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=16314&focus%5B%5D=18255&focus%5B%5D=70977&focus%5B%5D=71595) Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Dialpad Connect, Webex Suite, Webex Calling, and 8x8 Work. Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work) **Sponsored** ### Techmode Titanium 3CX Partner | Sapphire Avaya Partner Techmode was founded in 2003 and has been providing businesses the best in business phone systems for over 20 years. From private instance UCaaS to advanced Contact Center solutions, Techmode provides white glove installation and concierge level support to every client. TechmodeGO Collaboration Suite UCaaS Experience seamless collaboration with TechmodeGO’s all-in-one communication platform tailored for your business needs. Contact Center- Techmode offers a variety of Contact Center options to suite any business including Amazon Connect. SMS/MMS Business Texting Single Instance, private, high availability cloud phone systems [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-06T18%3A21%3A55Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1810487&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Ff%2Finstant-messaging%3Fopen_modal_url%3D%252Fproducts%252Fdialpad-connect%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvoip-providers%25252Ff%25252Finstant-messaging%2526source%253Dcategory&secure%5Btoken%5D=0cd1f56ce467ed88f8bc1c8beef79762c17d704cb5a4f854cb77cb4e352b7ecb&secure%5Burl%5D=https%3A%2F%2Fwww.techmode.com%2Ftechmodego-collaboration-suite%2F%3Futm_source%3DG2%26utm_medium%3DG2%26utm_campaign%3DG2&secure%5Burl_type%5D=custom_url) ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.1/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Nextiva](https://www.g2.com/products/nextiva/reviews) Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,574 #### How Do G2 Users Rate Nextiva? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.2/10 (Category avg: 9.1/10) - **VOiP Number:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Nextiva? - **Seller:** [Nextiva](https://www.g2.com/sellers/nextiva) - **Year Founded:** 2008 - **HQ Location:** Scottsdale, Arizona - **Twitter:** @Nextiva 21,295 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website) 1,497 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Hospital & Health Care, Insurance - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About Nextiva? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **exceptional customer support** from Nextiva, enjoying prompt assistance and seamless account setup. - Users value the **ease of use** of Nextiva, benefiting from a straightforward onboarding and excellent customer support. - Users praise Nextiva for its **excellent customer service** and seamless onboarding experience, making implementation effortless. - Users commend the **easy setup** of Nextiva, appreciating swift implementation and supportive customer service throughout the process. - Users praise **Nextiva's reliability** , highlighted by outstanding customer service and seamless onboarding process. ##### Cons - Users find the **difficult configuration** of Nextiva challenging, complicating setup and management for large teams. - Users find the **complexity of setup and integration** challenging, especially for newcomers to the platform. - Users experience **number issues** with Nextiva, including delays in displaying call information and automatic call declines. - Users find the **complex processes** of setting up Nextiva frustrating, impacting their overall experience negatively. - Users find the **difficult setup** of Nextiva quite challenging and clunky, impacting their initial experience and management. #### What Are Recent G2 Reviews of Nextiva? **["Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong"](https://www.g2.com/survey_responses/nextiva-review-10872941)** **Rating:** 5.0/5.0 stars _— Terri M._ [Read full review](https://www.g2.com/survey_responses/nextiva-review-10872941) **["User-Friendly Phone System with Reliable Call Quality and Great Support"](https://www.g2.com/survey_responses/nextiva-review-13214493)** **Rating:** 4.5/5.0 stars _— Taryn N._ [Read full review](https://www.g2.com/survey_responses/nextiva-review-13214493) #### What Are G2 Users Discussing About Nextiva? - [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) - 2 comments - [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) - 3 comments - [What are some features of a PBX?](https://www.g2.com/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) - 3 comments ### [Dialpad Connect](https://www.g2.com/pt/products/dialpad-connect/reviews) Dialpad Connect é uma solução de comunicação empresarial nativa de IA que reúne chamadas, mensagens e reuniões em um único aplicativo, com insights de IA em tempo real integrados para aprimorar cada interação. Com o Dialpad Connect, você pode: - Ligar, enviar mensagens e realizar reuniões em um único aplicativo - Alternar perfeitamente entre dispositivos - Focar na conversa com transcrições de chamadas em tempo real, resumos de IA e itens de ação **Average Rating:** 4.4/5.0 **Total Reviews:** 4,037 #### How Do G2 Users Rate Dialpad Connect? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 8.8/10) - **Telefonemas:** 9.2/10 (Category avg: 9.1/10) - **Número VoIP:** 9.3/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind Dialpad Connect? - **Vendedor:** [Dialpad](https://www.g2.com/pt/sellers/dialpad) - **Website da Empresa:** Dialpad.com - **Ano de Fundação:** 2011 - **Localização da Sede:** San Ramon, California - **Twitter:** @DialpadHQ 60 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,499 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, CEO - **Top Industries:** Tecnologia da Informação e Serviços, Marketing e Publicidade - **Company Size:** 56% Small, 32% Medium #### What Do G2 Reviewers Say About Dialpad Connect? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do Dialpad Connect, desfrutando de sua interface intuitiva e funcionalidade perfeita para comunicação. - Os usuários apreciam os **recursos de gerenciamento de chamadas** do Dialpad Connect, aprimorando a orientação e simplificando a comunicação sem esforço. - Os usuários valorizam o **suporte ao cliente útil** do Dialpad Connect, melhorando sua experiência de trabalho remoto e gerenciamento de chamadas. - Os usuários valorizam a **transcrição por IA e gravações de chamadas** do Dialpad Connect, melhorando a eficiência do fluxo de trabalho e da comunicação. - Os usuários apreciam a **interface amigável** do Dialpad Connect, melhorando a comunicação e o fluxo de trabalho com seus recursos integrados. ##### Cons - Os usuários frequentemente enfrentam **problemas de chamada** com o Dialpad Connect, incluindo problemas com o encaminhamento de chamadas e registro de roteamento. - Os usuários frequentemente enfrentam **problemas de conexão** com o Dialpad Connect, levando à frustração e impactando a experiência geral de comunicação. - Os usuários relatam que o Dialpad Connect carece de **recursos essenciais de integração e controle administrativo** para uma gestão eficaz de chamadas. - Os usuários relatam **problemas frequentes de gravação** com o Dialpad Connect, impactando a qualidade das chamadas e a confiabilidade geral da comunicação. - Os usuários relatam **problemas de qualidade de chamada** , incluindo atrasos e inconsistências que prejudicam a comunicação eficaz e a experiência geral. #### What Are Recent G2 Reviews of Dialpad Connect? **["Muito confiável e simples"](https://www.g2.com/pt/survey_responses/dialpad-connect-review-4782824)** **Rating:** 5.0/5.0 stars _— Jason C._ [Read full review](https://www.g2.com/pt/survey_responses/dialpad-connect-review-4782824) **["Transcrições Amigáveis e Gestão de Contatos Fácil"](https://www.g2.com/pt/survey_responses/dialpad-connect-review-13036710)** **Rating:** 5.0/5.0 stars _— Alina M._ [Read full review](https://www.g2.com/pt/survey_responses/dialpad-connect-review-13036710) #### What Are G2 Users Discussing About Dialpad Connect? - [Como o recurso de transcrição do Dialpad Ai Voice melhora a comunicação e quais são as melhores práticas para usá-lo?](https://www.g2.com/pt/discussions/how-does-dialpad-ai-voice-s-transcription-feature-enhance-communication-and-what-are-the-best-practices-for-using-it) - [Como o Dialpad Ai Meetings melhora as experiências de reuniões virtuais com recursos impulsionados por IA?](https://www.g2.com/pt/discussions/how-does-dialpad-ai-meetings-enhance-virtual-meeting-experiences-with-ai-driven-features) - 1 comment - [Para que é usado o Dialpad Meetings (anteriormente UberConference)?](https://www.g2.com/pt/discussions/what-is-dialpad-meetings-formerly-uberconference-used-for) - 1 comment - [Para que é usado o Dialpad Talk?](https://www.g2.com/pt/discussions/what-is-dialpad-talk-used-for) - [How much does Dialpad cost?](https://www.g2.com/pt/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) - 4 comments ### [Webex Calling](https://www.g2.com/products/webex-calling/reviews) Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams. Seamless Collaboration: Integrated directly into the Webex App, users can transition from a phone call to a video meeting or group chat with a single click, keeping workflows uninterrupted. Flexible Deployment: Whether you are looking for a cloud-only solution, a premises-based system, or a hybrid approach, Webex Calling adapts to your specific business needs. AI-Powered Intelligence: Leverage built-in AI features, such as background noise removal and real-time transcription, to ensure professional and clear communications in any environment. Simplified Management: Manage your entire global phone system through the Webex Control Hub, a single-pane-of-glass interface that provides deep analytics, security, and provisioning tools. Global Reach: Support your international offices with local calling capabilities in over 100 countries, backed by a secure and compliant global network. Why Choose Webex Calling? Webex Calling empowers organizations to stay connected from anywhere, on any device. By combining the ease of a modern phone system with the power of the Webex collaboration suite, it helps businesses improve productivity, reduce IT complexity, and provide a world-class communication experience for both employees and customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 615 #### How Do G2 Users Rate Webex Calling? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **Phone Calls:** 9.3/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Calling? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Medium, 32% Small #### What Do G2 Reviewers Say About Webex Calling? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Calling, enjoying its simple setup and intuitive interface. - Users commend the **reliability** of Webex Calling, noting its clear call quality and stable connectivity during use. - Users enjoy the **impeccable call quality** of Webex Calling, appreciating its stability and smooth integration within the suite. - Users appreciate the **seamless integration of Webex Calling** within the Cisco ecosystem, enhancing communication efficiency across locations. - Users value the **seamless integrations** of Webex Calling, optimizing workflows and enhancing communication efficiency across platforms. ##### Cons - Users find **call routing configuration complex** , making automation feel more labor-intensive than handling tasks manually. - Users find the **lack of intuitiveness** in Webex Calling frustrating, complicating basic tasks and setting configurations. - Users often experience **slow performance** with Webex Calling, especially during meetings or on lower bandwidth connections. - Users report **performance issues** with Webex Calling, noting lags and glitches that disrupt the overall experience. - Users desire **more advanced customization options** in Webex Calling to tailor their user experience effectively. #### What Are Recent G2 Reviews of Webex Calling? **["Webex Calling Makes Switching Between Calls Effortless"](https://www.g2.com/survey_responses/webex-calling-review-12721066)** **Rating:** 4.0/5.0 stars _— Soumi C._ [Read full review](https://www.g2.com/survey_responses/webex-calling-review-12721066) **["Reliable Cloud-Based Communication Solution"](https://www.g2.com/survey_responses/webex-calling-review-13199779)** **Rating:** 4.0/5.0 stars _— pratyush a._ [Read full review](https://www.g2.com/survey_responses/webex-calling-review-13199779) #### What Are G2 Users Discussing About Webex Calling? - [What is Webex Calling used for?](https://www.g2.com/discussions/what-is-webex-calling-used-for) - 2 comments - [Is Webex calling free?](https://www.g2.com/discussions/is-webex-calling-free) - 2 comments - [What are the features of Cisco Webex?](https://www.g2.com/discussions/webex-calling-what-are-the-features-of-cisco-webex) - [Which platform is Cisco Webex calling based upon?](https://www.g2.com/discussions/which-platform-is-cisco-webex-calling-based-upon) - 2 comments - [What is Cisco Webex calling?](https://www.g2.com/discussions/what-is-cisco-webex-calling) ### [8x8 Work](https://www.g2.com/pt/products/8x8-work/reviews) 8x8 Work – Sistema de Telefone Empresarial + VoIP, Vídeo e Mensagens em Um Aplicativo 8x8 Work é um sistema de telefone empresarial moderno que unifica chamadas VoIP, videoconferências e mensagens de equipe em uma plataforma segura e confiável. Desenvolvido para o ambiente de trabalho híbrido de hoje, o 8x8 Work ajuda as empresas a simplificar a comunicação, aumentar a produtividade e reduzir a complexidade de TI. É mais do que apenas uma solução UCaaS — o 8x8 Work é seu ponto de entrada na Plataforma 8x8 para CX, oferecendo a flexibilidade de escalar da colaboração interna para o engajamento completo do cliente com voz, vídeo, chat e APIs — tudo em uma plataforma integrada. Principais Razões para Escolher o 8x8 Work Comunicações em Nuvem Tudo-em-Um: Substitua ferramentas separadas de telefone, vídeo e mensagens por uma solução unificada. VoIP de Nível Empresarial: Cobertura global de voz em mais de 55 países, qualidade de chamada em HD e um SLA de 99,999% de tempo de atividade. Reuniões e Mensagens com IA: Hospede reuniões de vídeo seguras com resumos inteligentes, transcrição ao vivo e chat integrado. Administração e Relatórios Integrados: Painel de controle centralizado para gerenciar usuários, roteamento de chamadas, análises e permissões. Segurança e Conformidade Confiáveis: SOC 2, ISO 27001, pronto para HIPAA — seguro por design, não por adição. Escalável para Centro de Contato: Expanda sem problemas para incluir o centro de contato, CPaaS e capacidades de IA da 8x8 quando estiver pronto. Recursos que Impulsionam a Produtividade Sistema de Telefone Empresarial: PBX baseado em nuvem com correio de voz, atendimento automático, filas de chamadas, portabilidade de número e SMS/MMS empresarial. Videoconferência: Realize reuniões de vídeo seguras e de alta qualidade com até 500 participantes — sem necessidade de downloads. Mensagens de Equipe: Crie salas de chat, compartilhe arquivos, fixe mensagens importantes e colabore em tempo real. Acesso Móvel + Desktop: Use um aplicativo em todos os dispositivos — Windows, Mac, iOS, Android e web. Análises Integradas: Obtenha visibilidade em tempo real sobre uso, qualidade de chamadas e desempenho da equipe com painéis visuais. Mais de 40 Integrações: Conecte-se facilmente com Salesforce, Microsoft Teams, Google Workspace, Zendesk e mais. Aprimoramentos com IA: Use transcrição inteligente, resumos em reuniões e detecção de palavras-chave para trabalhar de forma mais inteligente. O Poder por Trás do 8x8 Work Com mais de 300 patentes e décadas de liderança em comunicações em nuvem, a 8x8 ajuda as empresas a simplificar a TI, melhorar a experiência do funcionário e acelerar o engajamento do cliente. O 8x8 Work é a escolha confiável para empresas que buscam modernizar as comunicações e se preparar para o que vem a seguir. **Average Rating:** 4.2/5.0 **Total Reviews:** 896 #### How Do G2 Users Rate 8x8 Work? - **the product tem sido um bom parceiro comercial?:** 8.5/10 (Category avg: 8.8/10) - **Telefonemas:** 9.0/10 (Category avg: 9.1/10) - **Número VoIP:** 9.1/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind 8x8 Work? - **Vendedor:** [8x8](https://www.g2.com/pt/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) - **Website da Empresa:** www.8x8.com - **Ano de Fundação:** 1987 - **Localização da Sede:** San Jose, CA - **Twitter:** @8x8 11,056 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ad9a93cacd01ca25a8bf61de42bc3a51636c76960fa572fb09f3088a46570d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8x8&secure%5Burl_type%5D=linkedin_company_website) 2,811 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Gerente de Escritório - **Top Industries:** Tecnologia da Informação e Serviços, Serviços Financeiros - **Company Size:** 54% Small, 35% Medium #### What Do G2 Reviewers Say About 8x8 Work? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam a **facilidade de uso** do 8x8 Work, tornando a comunicação diária eficiente e direta. - Os usuários valorizam as **capacidades de comunicação fácil** do 8x8 Work, permitindo chamadas sem interrupções em qualquer lugar através da integração com dispositivos. - Os usuários elogiam a **confiabilidade** do 8x8 Work, observando um tempo de inatividade mínimo e uma excelente qualidade geral de serviço. - Os usuários valorizam o **atendimento ao cliente rápido e eficiente** , passando facilmente de chatbots para representantes ao vivo. - Os usuários apreciam a **plataforma de comunicação tudo-em-um** do 8x8 Work, simplificando a colaboração remota e o gerenciamento de chamadas. ##### Cons - Os usuários acham o **tempo de resposta lento do suporte ao cliente** frustrante, afetando sua experiência geral e a resolução de problemas. - Os usuários frequentemente enfrentam **suporte ao cliente lento** , levando à frustração ao resolver problemas e gerenciar configurações. - Os usuários experimentam **suporte ao cliente ruim** com respostas lentas, complicando a resolução de problemas e impactando a satisfação geral. - Os usuários acham que os **recursos limitados** do 8x8 Work dificultam a integração eficaz com CRM e funcionalidades avançadas. - Os usuários relatam **problemas técnicos** , incluindo atraso, dificuldades de login e acesso complicado às configurações no 8x8 Work. #### What Are Recent G2 Reviews of 8x8 Work? **["Sistema de Telefonia Rico em Recursos com Ótimos Grupos de Toque e Análises"](https://www.g2.com/pt/survey_responses/8x8-work-review-13060988)** **Rating:** 5.0/5.0 stars _— Joseph A._ [Read full review](https://www.g2.com/pt/survey_responses/8x8-work-review-13060988) **["Interface moderno, configuração simples e suporte de chat rápido"](https://www.g2.com/pt/survey_responses/8x8-work-review-12980303)** **Rating:** 4.5/5.0 stars _— Leon K._ [Read full review](https://www.g2.com/pt/survey_responses/8x8-work-review-12980303) #### What Are G2 Users Discussing About 8x8 Work? - [What is 8x8 X Series used for?](https://www.g2.com/pt/discussions/what-is-8x8-x-series-used-for) - [A videoconferência 8x8 é segura?](https://www.g2.com/pt/discussions/is-8x8-video-conferencing-secure) - 3 comments - [Why is 8x8 called 8x8?](https://www.g2.com/pt/discussions/why-is-8x8-called-8x8) - [Como configuro uma chamada de conferência 8x8?](https://www.g2.com/pt/discussions/how-do-i-set-up-an-8x8-conference-call) - 1 comment, 1 upvote - [Is 8x8 a good phone system?](https://www.g2.com/pt/discussions/is-8x8-a-good-phone-system) - 2 comments ### [CloudTalk](https://www.g2.com/pt/products/cloudtalk/reviews) CloudTalk é o principal software de chamadas comerciais com inteligência artificial para PMEs em crescimento. CloudTalk ajuda mais de 4.000 PMEs modernas a falar com mais clientes, fechar mais negócios e resolver problemas mais rapidamente, sem preços ou complexidade de nível empresarial. Mais de 30.000 profissionais de vendas e suporte em PMEs em mais de 160 países confiam no CloudTalk para: Falar com 10 vezes mais pessoas - Nosso Discador de Vendas com IA combina discagem de pré-visualização, potência e paralela (até 10 linhas) que filtra automaticamente correios de voz e linhas mortas. Automatizar as chamadas que os humanos não deveriam fazer - Construa Agentes de Voz com IA e Recepcionista com IA em minutos para agendamento de compromissos, qualificação de leads, cobertura fora do horário, lembretes de pagamento e mais. Transformar cada conversa em dados estruturados - Use a Inteligência de Conversação com IA para obter resumos automáticos de chamadas, notas de IA, análise de sentimento, extração de tópicos, pontuação de chamadas, transcrição multilíngue e proporções de fala/escuta. Executar todo o sistema telefônico empresarial em uma plataforma na nuvem - Com Designer de Fluxo de Chamadas, IVR, enfileiramento de chamadas, gravação de chamadas, monitoramento em tempo real, análises, SMS internacional, mensagens WhatsApp e automação de fluxo de trabalho. Lidar com chamadas globais sem a dor de cabeça da infraestrutura - Números locais em mais de 160 países, 99,999% de tempo de atividade, redundância multi-operadora e qualidade de chamada cristalina. Conectar-se às ferramentas que já usam - Mais de 100 integrações nativas, incluindo HubSpot (Certificado), Salesforce, Pipedrive, Zoho CRM, MS Dynamics, Intercom, Zendesk, Salesloft, Outreach, Bullhorn, monday, Shopify e mais. A maioria dos clientes do CloudTalk está ativa em poucos dias. Sem hardware, sem PBX, sem meses de consultoria. Basta se inscrever, portar números (ou comprar novos), conectar seu CRM e começar a ligar — com a IA fazendo o trabalho pesado desde o primeiro dia. CloudTalk é compatível com GDPR, SOC 2, ISO 27001, HIPAA e CCPA. Clientes como Bit2Me reduziram chamadas perdidas de 80% para 16%, cortaram tempos de espera em 85% e escalaram de 2 para mais de 20 agentes — sem adicionar complexidade. https://hubs.li/Q04n2f7L0 Saiba como podemos melhorar suas chamadas em uma demonstração personalizada 1:1: https://hubs.li/Q04n2f4C0 **Average Rating:** 4.4/5.0 **Total Reviews:** 1,812 #### How Do G2 Users Rate CloudTalk? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 8.8/10) - **Telefonemas:** 9.0/10 (Category avg: 9.1/10) - **Número VoIP:** 8.9/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 8.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind CloudTalk? - **Vendedor:** [CloudTalk](https://www.g2.com/pt/sellers/cloudtalk) - **Website da Empresa:** www.cloudtalk.io - **Ano de Fundação:** 2016 - **Localização da Sede:** New York - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7131a196dde74ab24374f0c5fe394e45a7e89c8c85b9b7bdc470627f39cd734&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17944841%2F&secure%5Burl_type%5D=linkedin_company_website) 227 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Executivo de Contas - **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços - **Company Size:** 64% Small, 32% Medium #### What Do G2 Reviewers Say About CloudTalk? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do CloudTalk, beneficiando-se de chamadas e integrações sem interrupções. - Os usuários valorizam a **confiabilidade excepcional** do CloudTalk, destacando seu desempenho estável e interface intuitiva em todos os dispositivos. - Os usuários elogiam a **interface intuitiva** do CloudTalk, simplificando a comunicação e melhorando a experiência geral do usuário. - Os usuários acham o CloudTalk **extremamente útil** para rastreamento em tempo real, simplificando o gerenciamento de KPIs e aumentando a eficiência das chamadas. - Os usuários apreciam os **recursos de chamada rápidos e fáceis** do CloudTalk, melhorando a eficiência e a conveniência da comunicação. ##### Cons - Os usuários relatam **problemas de chamadas** com acesso e conectividade, levando a interrupções em sua experiência com o CloudTalk. - Os usuários experimentam **problemas de conexão** ocasionais com o CloudTalk, levando a problemas operacionais e interrupções inesperadas. - Os usuários expressam frustração pela **falta de recursos essenciais** como busca por SMS e suporte ao idioma holandês no CloudTalk. - Os usuários descobrem que **problemas de sincronização de chamadas** com o Pipedrive podem levar a frustrações durante o gerenciamento de chamadas com o CloudTalk. - Os usuários experimentam **conectividade ruim** , enfrentando dificuldades com chamadas internacionais e o registro online inconsistente do aplicativo. #### What Are Recent G2 Reviews of CloudTalk? **["Análise do CloudTalk, Integração Perfeita com Pipedrive e Discagem Inteligente com Código de Área Local"](https://www.g2.com/pt/survey_responses/cloudtalk-review-12856744)** **Rating:** 4.5/5.0 stars _— Hunter K._ [Read full review](https://www.g2.com/pt/survey_responses/cloudtalk-review-12856744) **["CloudTalk simplificou nossa comunicação com os clientes e melhorou a eficiência da nossa equipe."](https://www.g2.com/pt/survey_responses/cloudtalk-review-12852659)** **Rating:** 5.0/5.0 stars _— Marwan E._ [Read full review](https://www.g2.com/pt/survey_responses/cloudtalk-review-12852659) #### What Are G2 Users Discussing About CloudTalk? - [Para que serve o CloudTalk?](https://www.g2.com/pt/discussions/cloudtalk-what-is-cloudtalk-used-for) - 4 comments, 1 upvote - [What is CloudTalk used for?](https://www.g2.com/pt/discussions/what-is-cloudtalk-used-for) - 2 comments ### [GoTo Connect](https://www.g2.com/pt/products/goto-connect/reviews) GoTo Connect é a solução definitiva de comunicações empresariais para organizações pequenas, médias e com várias localizações, oferecendo poderosas funcionalidades de voz, vídeo e mensagens baseadas na nuvem—além de recursos avançados—tudo em uma plataforma integrada. Nosso sistema premiado e tudo-em-um é simples de implantar, gerenciar e escalar, capacitando as equipes a se conectarem imediatamente. Com ferramentas impulsionadas por IA como a Recepcionista IA, infraestrutura robusta na nuvem e integrações profundas, o GoTo Connect simplifica a comunicação, aumenta a produtividade e promove uma colaboração sem interrupções. Conecte-se em qualquer lugar, de qualquer forma: Participe de reuniões, chamadas e bate-papos de qualquer dispositivo com a plataforma unificada do GoTo Connect, mantendo suas equipes e clientes conectados—onde quer que o trabalho aconteça. Fácil de usar e gerenciar: Nosso sistema totalmente hospedado garante uma configuração rápida, escalabilidade sem esforço e gerenciamento simples—sem necessidade de TI. Confiabilidade incomparável: Garanta 99,999% de tempo de atividade, voz cristalina e suporte de alta qualidade para que seu negócio nunca perca o ritmo. Automação moderna e IA: A Recepcionista IA integrada do GoTo Connect recebe chamadas, direciona conversas e automatiza tarefas rotineiras—sem necessidade de aplicativos de terceiros. Projetado para o crescimento: Melhore suas telecomunicações com ferramentas de centro de contato e engajamento do cliente que escalam conforme você cresce. Com suporte premiado, tempo de atividade líder na indústria e pontuações de satisfação do cliente de alto nível, o GoTo Connect não é apenas um sistema telefônico—é a espinha dorsal de uma comunicação empresarial significativa e confiável. Quer você esteja simplificando chamadas internas, realizando reuniões virtuais ou melhorando o engajamento do cliente, o GoTo Connect garante que cada interação seja sem esforço, eficaz e pronta para ajudar seu negócio a ter sucesso. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,390 #### How Do G2 Users Rate GoTo Connect? - **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 8.8/10) - **Telefonemas:** 9.2/10 (Category avg: 9.1/10) - **Número VoIP:** 9.1/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Connect? - **Vendedor:** [GoTo](https://www.g2.com/pt/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Website da Empresa:** www.goto.com - **Ano de Fundação:** 2003 - **Localização da Sede:** Boston, MA - **Twitter:** @goto 41,211 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 993 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Presidente - **Top Industries:** Tecnologia da Informação e Serviços, Hospital e Cuidados de Saúde - **Company Size:** 69% Small, 24% Medium #### What Do G2 Reviewers Say About GoTo Connect? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam a **facilidade de uso** do GoTo Connect, melhorando a comunicação e simplificando as operações comerciais de forma contínua. - Os usuários destacam o **excelente suporte ao cliente** do GoTo Connect, apreciando as rápidas resoluções e a assistência amigável. - Os usuários elogiam a **confiabilidade** do GoTo Connect, destacando a comunicação sem interrupções, especialmente durante tempos desafiadores. - Os usuários valorizam a **configuração fácil** do GoTo Connect, desfrutando de uma implementação suave e uma experiência intuitiva para todos. - Os usuários apreciam a **integração perfeita de recursos** no GoTo Connect, melhorando a comunicação empresarial sem esforço em todos os dispositivos. ##### Cons - Os usuários enfrentam **problemas de chamadas** que prejudicam a funcionalidade, especialmente em relação ao gerenciamento e rastreamento de chamadas em dispositivos móveis. - Os usuários acham a **variedade de opções esmagadora** e enfrentam frustração com as capacidades limitadas de visualização de fax no GoTo Connect. - Os usuários acham que os **recursos limitados** do GoTo Connect restringem significativamente sua produtividade e eficiência no fluxo de trabalho. - Os usuários relatam **atendimento ao cliente inadequado** , enfrentando atrasos significativos e problemas ao tentar resolver suas questões. - Os usuários experimentam **suporte ao cliente ruim** , tornando o processo de inscrição frustrante e inútil durante momentos críticos. #### What Are Recent G2 Reviews of GoTo Connect? **["Configuração Fácil, Potencializa a Eficiência do Call Center"](https://www.g2.com/pt/survey_responses/goto-connect-review-1180338)** **Rating:** 5.0/5.0 stars _— Jeff L._ [Read full review](https://www.g2.com/pt/survey_responses/goto-connect-review-1180338) **["Chamadas Claras, Configuração Fácil, Mas o Aplicativo Precisa de Melhorias"](https://www.g2.com/pt/survey_responses/goto-connect-review-12443199)** **Rating:** 5.0/5.0 stars _— Robert C._ [Read full review](https://www.g2.com/pt/survey_responses/goto-connect-review-12443199) #### What Are G2 Users Discussing About GoTo Connect? - [Para que serve o GoTo Connect?](https://www.g2.com/pt/discussions/what-is-goto-connect-used-for) - 1 comment - [Para que serve o GoTo Contact Center?](https://www.g2.com/pt/discussions/what-is-goto-contact-center-used-for) - [How do I use GoToConnect?](https://www.g2.com/pt/discussions/how-do-i-use-gotoconnect) - [Quanto custa o jive?](https://www.g2.com/pt/discussions/how-much-does-jive-cost) - 1 comment - [O GoToConnect é compatível com a HIPAA?](https://www.g2.com/pt/discussions/is-gotoconnect-hipaa-compliant) - 1 comment ### [Vonage Business Communications](https://www.g2.com/pt/products/vonage-business-communications/reviews) Trabalhe de forma mais inteligente com o Vonage Business Communications, nossa plataforma de comunicações unificadas: conecte-se perfeitamente via voz, mensagens e vídeo, virtualmente em qualquer lugar do mundo. Mais de 40 recursos poderosos oferecem o equilíbrio certo entre flexibilidade e controle, oferecendo tudo o que sua empresa precisa para trabalhar de forma mais inteligente. Com nosso aplicativo móvel premiado, você pode gerenciar suas comunicações de qualquer dispositivo e colaborar de praticamente qualquer lugar. Temos um tempo de atividade confiável de 99,999%¹, garantindo máxima produtividade. A configuração é simples, rápida e fácil de escalar à medida que sua empresa cresce. Sem contratos anuais, o que significa que você pode cancelar a qualquer momento. E nos orgulhamos de oferecer um atendimento ao cliente de primeira linha: o acesso à ajuda é simplesmente fácil. Isso significa que você pode ligar, enviar e-mail, conversar ou visitar nossos centros de suporte online. Também oferecemos portais de clientes com artigos de base de conhecimento que podem ajudá-lo a encontrar respostas 24 horas por dia, 7 dias por semana. ¹A afirmação de 99,999% de tempo de atividade é baseada em uma média da disponibilidade de chamadas do Vonage Business. **Average Rating:** 4.3/5.0 **Total Reviews:** 477 #### How Do G2 Users Rate Vonage Business Communications? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 8.8/10) - **Telefonemas:** 9.3/10 (Category avg: 9.1/10) - **Número VoIP:** 9.3/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Vonage Business Communications? - **Vendedor:** [Vonage](https://www.g2.com/pt/sellers/vonage) - **Ano de Fundação:** 2001 - **Localização da Sede:** Holmdel, NJ - **Twitter:** @Vonage 11,195 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fd47b72cb7833d6c440e7b6e708f485e89be6dc696026d2430a0c89ab34636d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5028%2F&secure%5Burl_type%5D=linkedin_company_website) 2,776 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Presidente, Gerente de Escritório - **Top Industries:** Recrutamento e Seleção, Tecnologia da Informação e Serviços - **Company Size:** 60% Small, 33% Medium #### What Do G2 Reviewers Say About Vonage Business Communications? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários elogiam a **facilidade de uso** do Vonage Business Communications, melhorando sua comunicação diária com os clientes potenciais de forma eficaz. - Os usuários valorizam os **recursos de chamada integrados** da Vonage, melhorando a comunicação e simplificando as interações de equipes remotas. - Os usuários elogiam a Vonage por seu **fantástico suporte ao cliente** , melhorando sua experiência geral com o serviço. - Os usuários elogiam a **confiabilidade** do Vonage Business Communications, garantindo conectividade consistente para seus compromissos diários de negócios. - Os usuários valorizam a **excelente qualidade de voz e os recursos abrangentes** da Vonage, tornando-a ideal para necessidades de comunicação. ##### Cons - Os usuários relatam **limitações de mensagens de texto** com a Vonage, afetando a entrega de mensagens e causando frustração durante as comunicações. - Os usuários expressam frustração com o **atendimento ao cliente lento e pouco útil** , dificultando a resolução de problemas e complicando as necessidades do projeto. - Os usuários relatam frequentes **quedas de chamadas** , levando a comunicações perdidas e problemas de conectividade frustrantes com a Vonage Business Communications. - Os usuários enfrentam **problemas de conexão** com a Vonage, levando a chamadas interrompidas e alertas perdidos, apesar do serviço geralmente bom. - Os usuários acham que o Vonage Business Communications é **caro** , especialmente para pequenas empresas e startups que buscam soluções acessíveis. #### What Are Recent G2 Reviews of Vonage Business Communications? **["Comunicações em Nuvem Tudo-em-Um com APIs Poderosas e Inovação"](https://www.g2.com/pt/survey_responses/vonage-business-communications-review-12775716)** **Rating:** 5.0/5.0 stars _— Mohamed S._ [Read full review](https://www.g2.com/pt/survey_responses/vonage-business-communications-review-12775716) **["Comunicação Confiável e Flexível Que Mantém Nossa Equipe Conectada em Qualquer Lugar"](https://www.g2.com/pt/survey_responses/vonage-business-communications-review-12887738)** **Rating:** 5.0/5.0 stars _— Pavnesh C._ [Read full review](https://www.g2.com/pt/survey_responses/vonage-business-communications-review-12887738) #### What Are G2 Users Discussing About Vonage Business Communications? - [Para que é usado o Vonage Business Communications?](https://www.g2.com/pt/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) - 2 comments - [What is Vonage Business Communications used for?](https://www.g2.com/pt/discussions/what-is-vonage-business-communications-used-for) - 1 comment ### [Intermedia Unite](https://www.g2.com/pt/products/intermedia-unite/reviews) Intermedia Unite® é uma solução abrangente de comunicações empresariais projetada para otimizar a colaboração, melhorar o engajamento do cliente e aumentar a produtividade da equipe. Ao integrar várias ferramentas de comunicação em uma única plataforma, o Unite elimina a necessidade de múltiplos aplicativos fragmentados, permitindo que os usuários se conectem de forma contínua de qualquer local. Esta plataforma tudo-em-um é particularmente benéfica para organizações que buscam promover um ambiente de trabalho colaborativo enquanto mantêm a eficiência em suas operações. Voltado para empresas de todos os tamanhos, o Intermedia Unite® atende a equipes que necessitam de um sistema de comunicação confiável e coeso. Sua interface amigável e recursos robustos o tornam adequado para trabalhadores remotos, equipes no escritório e ambientes híbridos. A plataforma é particularmente vantajosa para organizações que dependem fortemente de comunicação em tempo real, como equipes de atendimento ao cliente, departamentos de vendas e grupos de gerenciamento de projetos. Ao consolidar serviços de telefonia empresarial, videoconferência, chat em equipe e compartilhamento de arquivos, o Unite permite que os funcionários colaborem efetivamente sem o incômodo de alternar entre diferentes aplicativos. Uma das características de destaque do Intermedia Unite® são suas capacidades de chamadas de nível empresarial, que vêm equipadas com mais de 100 recursos projetados para melhorar a comunicação. Isso inclui ferramentas integradas de engajamento do cliente que permitem que as empresas se conectem com seus clientes de forma mais eficaz. Além disso, a plataforma oferece experiências aprimoradas para usuários do Microsoft Teams, tornando-se uma escolha versátil para organizações que já utilizam produtos Microsoft. Os aplicativos móveis e de desktop garantem que os usuários possam fazer chamadas, realizar reuniões e interagir com clientes de praticamente qualquer lugar, tudo enquanto preservam uma identidade empresarial consistente. O Intermedia Unite® também aproveita a tecnologia de IA para fornecer transcrições, resumos e insights, que ajudam as equipes a capturar detalhes importantes e acompanhar discussões de forma eficiente. Este recurso não só economiza tempo, mas também aumenta a responsabilidade entre os membros da equipe, garantindo que informações críticas não sejam negligenciadas. Além disso, com um compromisso com a confiabilidade, o Intermedia Unite® ostenta um impressionante tempo de atividade de 99,999% e é apoiado por suporte certificado pela J.D. Power, garantindo que os usuários possam depender da plataforma para suas necessidades de comunicação. No geral, o Intermedia Unite® se destaca no cenário lotado de comunicações ao oferecer uma solução unificada que aumenta a produtividade e promove a colaboração. Sua combinação de recursos avançados, design amigável e desempenho confiável o torna uma ferramenta valiosa para qualquer organização que busca melhorar suas estratégias de comunicação e esforços de engajamento do cliente. **Average Rating:** 4.5/5.0 **Total Reviews:** 502 #### How Do G2 Users Rate Intermedia Unite? - **the product tem sido um bom parceiro comercial?:** 9.2/10 (Category avg: 8.8/10) - **Telefonemas:** 9.6/10 (Category avg: 9.1/10) - **Número VoIP:** 9.5/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Intermedia Unite? - **Vendedor:** [Intermedia](https://www.g2.com/pt/sellers/intermedia) - **Website da Empresa:** www.intermedia.com - **Ano de Fundação:** 1993 - **Localização da Sede:** Sunnyvale, California - **Twitter:** @intermedia\_net 4,556 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae84c30d3174c5684d4b4f977654a5d932d3dc583d3fb1fa14ded70e0e870b67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,410 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Proprietário, Presidente - **Top Industries:** Tecnologia da Informação e Serviços, Hospital e Cuidados de Saúde - **Company Size:** 67% Small, 21% Medium #### What Do G2 Reviewers Say About Intermedia Unite? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários valorizam o **suporte ao cliente rápido e eficaz** da Intermedia Unite, melhorando sua experiência geral e confiabilidade. - Os usuários apreciam a **facilidade de uso** do Intermedia Unite, achando-o fácil de usar e eficaz para as necessidades de comunicação. - Os usuários valorizam o **atendimento ao cliente conhecedor e responsivo** da Intermedia Unite, melhorando sua experiência de integração e resolução de problemas técnicos. - Os usuários apreciam o **design intuitivo** do Intermedia Unite, tornando a comunicação fluida e fácil de usar para todas as idades. - Os usuários valorizam a **confiabilidade** do Intermedia Unite, apreciando o desempenho consistente e o excelente suporte durante toda a sua experiência. ##### Cons - Os usuários enfrentam **problemas de dependência da internet** com o Intermedia Unite, levando a chamadas interrompidas durante desafios de rede. - Os usuários frequentemente enfrentam **complexidades administrativas** no Intermedia Unite, levando a chamadas frequentes para suporte e preocupações com a consistência. - Os usuários relatam **problemas de controle administrativo** com o Intermedia Unite, levando a complexidades que frustram novos administradores. - Os usuários experimentam **problemas de conexão** frequentes com o Intermedia Unite, levando a chamadas interrompidas e frustração durante o uso. - Os usuários frequentemente enfrentam **atendimento ao cliente ruim** , experimentando transferências frustrantes e problemas não resolvidos, apesar da equipe de suporte educada. #### What Are Recent G2 Reviews of Intermedia Unite? **["Bloqueador Automático de Golpistas com Suporte Confiável"](https://www.g2.com/pt/survey_responses/intermedia-unite-review-8999266)** **Rating:** 5.0/5.0 stars _— Robert L._ [Read full review](https://www.g2.com/pt/survey_responses/intermedia-unite-review-8999266) **["Intermedia Unite: Reatribuição Flexível de Telefone e Suporte Rápido e Útil"](https://www.g2.com/pt/survey_responses/intermedia-unite-review-13174829)** **Rating:** 5.0/5.0 stars _— Christopher B._ [Read full review](https://www.g2.com/pt/survey_responses/intermedia-unite-review-13174829) #### What Are G2 Users Discussing About Intermedia Unite? - [Para que é usado o Intermedia Unite?](https://www.g2.com/pt/discussions/what-is-intermedia-unite-used-for) - 1 comment - [Para que é usado o Anymeeting Video Conferencing?](https://www.g2.com/pt/discussions/what-is-anymeeting-video-conferencing-used-for) - 2 comments, 1 upvote - [What is the most used video conferencing software?](https://www.g2.com/pt/discussions/what-is-the-most-used-video-conferencing-software) - 1 comment, 1 upvote - [O AnyMeeting é seguro?](https://www.g2.com/pt/discussions/is-anymeeting-safe) - 1 comment, 1 upvote - [Quais são os recursos do software de videoconferência?](https://www.g2.com/pt/discussions/what-are-the-features-of-video-conferencing-software) - 1 comment ### [3CX](https://www.g2.com/de/products/3cx/reviews) 3CX ist ein Geschäftskommunikationssystem, das traditionelle Telefonanlagen ersetzt. Es bietet eine umfassende Lösung für Anrufe, Videokonferenzen, Live-Chat und Messaging. Es ist offen standardisiert, was bedeutet, dass Sie es mit jedem IP-Telefon oder SIP-Trunk-Anbieter verwenden können. Entwickelt für mobiles Arbeiten und Mobilität durch seine Apps für Android, iOS und das Web. Diese preisgekrönte Software innoviert die Geschäftskonnektivität und Zusammenarbeit, indem sie Unternehmen jeder Größe ermöglicht, Telekommunikationskosten zu senken, die Produktivität der Mitarbeiter zu steigern und das Kundenerlebnis zu verbessern. Vorteile: Einfach zu installieren und zu verwalten; Geringe Kosten für Kauf und Wartung. Verfügbar vor Ort oder gehostet. **Average Rating:** 4.4/5.0 **Total Reviews:** 431 #### How Do G2 Users Rate 3CX? - **War the product ein guter Geschäftspartner?:** 8.6/10 (Category avg: 8.8/10) - **Telefonieren:** 9.5/10 (Category avg: 9.1/10) - **VoIP-Nummer:** 8.9/10 (Category avg: 9.0/10) - **Desk-to-Desk-Anrufe:** 9.4/10 (Category avg: 8.6/10) #### Who Is the Company Behind 3CX? - **Verkäufer:** [3CX](https://www.g2.com/de/sellers/3cx) - **Unternehmenswebsite:** www.3cx.com - **Gründungsjahr:** 2005 - **Hauptsitz:** Nicosia - **Twitter:** @3CX 30,475 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1f4fa175e63e9522ddddce3e3e2e81a05863cacd5649e8e9b5285b0ffdc8eda&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1021704%2F&secure%5Burl_type%5D=linkedin_company_website) 182 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT-Manager, Präsident - **Top Industries:** Informationstechnologie und Dienstleistungen, Telekommunikation - **Company Size:** 50% Medium, 43% Small #### What Do G2 Reviewers Say About 3CX? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer lieben die **Benutzerfreundlichkeit** von 3CX, die die Kommunikation vereinfacht und die Effizienz über Geräte hinweg verbessert. - Benutzer schätzen die **Zuverlässigkeit** von 3CX, die eine nahtlose Kommunikation ohne verpasste Anrufe und exzellenten Support bei Bedarf gewährleistet. - Benutzer schätzen die **Flexibilität** von 3CX und profitieren von nahtloser Kommunikation über verschiedene Plattformen und Geräte hinweg. - Benutzer lieben die **nahtlose Kommunikation und Zuverlässigkeit** von 3CX, die die Produktivität steigert und eine einfache Konnektivität ermöglicht. - Benutzer loben die **einfache Einrichtung** von 3CX, die eine schnelle Bereitstellung und sofortige Nutzung für Kommunikationsbedürfnisse ermöglicht. ##### Cons - Benutzer finden die **komplexen Prozesse** von 3CX herausfordernd, insbesondere für nicht-technische Administratoren, die umfangreiche Konfigurationsunterstützung benötigen. - Benutzer berichten, dass **schwierige Konfigurations** prozesse die Benutzerfreundlichkeit für nicht-technische Administratoren behindern können, was die Verwaltung von Aufgaben erschwert. - Benutzer finden die **Lernkurve herausfordernd** , da einige Konfigurationen Zeit in Anspruch nehmen und technische Unterstützung erfordern, um effektiv verwaltet zu werden. - Benutzer sind frustriert über **begrenzte Funktionen** und fehlende Berichte, was die Gesamtfunktionalität von 3CX beeinträchtigt. - Benutzer finden 3CX **teuer** , insbesondere gemeinnützige Organisationen, die nach erschwinglicheren Preisoptionen für ihre Organisationen suchen. #### What Are Recent G2 Reviews of 3CX? **["Unübertroffener Wert: Die funktionsreiche PBX von 3CX, die einfach funktioniert"](https://www.g2.com/de/survey_responses/3cx-review-5362484)** **Rating:** 5.0/5.0 stars _— Dan K._ [Read full review](https://www.g2.com/de/survey_responses/3cx-review-5362484) **["Einfache Einrichtung, flexible SIP-Trunk-Erweiterungen und starke Geschäftsnachrichten"](https://www.g2.com/de/survey_responses/3cx-review-12707768)** **Rating:** 4.5/5.0 stars _— Matthew W._ [Read full review](https://www.g2.com/de/survey_responses/3cx-review-12707768) #### What Are G2 Users Discussing About 3CX? - [What is 3CX used for?](https://www.g2.com/de/discussions/what-is-3cx-used-for) - 1 comment, 1 upvote ### [Talkroute](https://www.g2.com/pt/products/talkroute/reviews) Talkroute é um sistema telefônico empresarial baseado em nuvem, projetado para ajudar pequenas e médias empresas a soarem profissionais, manterem-se conectadas e gerenciarem chamadas de qualquer lugar. Criado para equipes modernas e distribuídas, o Talkroute substitui sistemas telefônicos tradicionais por uma solução telefônica virtual flexível que funciona perfeitamente em desktop, celular e web, sem a necessidade de hardware especializado. Com o Talkroute, as empresas podem criar uma presença telefônica refinada usando recursos como números de telefone locais, gratuitos e personalizados, atendentes automáticos de múltiplos níveis, roteamento de chamadas, encaminhamento de chamadas, correio de voz, gravação de chamadas e SMS empresarial. As chamadas podem ser atendidas em smartphones, computadores ou telefones de mesa existentes, permitindo que as equipes trabalhem remotamente ou em movimento, enquanto oferecem uma experiência consistente e profissional ao cliente. O Talkroute é especialmente adequado para empresas de serviços, startups, agências, consultórios de saúde, escritórios de advocacia e empresas em crescimento que precisam de um sistema telefônico VoIP confiável, sem a complexidade ou custo de nível empresarial. A configuração é rápida, a configuração é intuitiva e as atualizações podem ser feitas instantaneamente através de um painel web fácil de usar, sem a necessidade de uma equipe de TI. Ao contrário de muitas plataformas UCaaS que incluem recursos desnecessários ou prendem os clientes a planos rígidos, o Talkroute foca na simplicidade, transparência e valor. A precificação é direta, sem contratos de longo prazo, sem confusão por usuário e sem taxas surpresa, tornando-o uma escolha ideal para pequenas empresas que desejam custos previsíveis à medida que crescem. O Talkroute também se integra suavemente aos fluxos de trabalho existentes. As equipes podem gerenciar chamadas junto com e-mails, ferramentas de CRM e outros softwares empresariais, enquanto recursos como regras de roteamento de chamadas e horários comerciais ajudam a garantir que os clientes sempre alcancem a pessoa certa no momento certo. Análises e relatórios de chamadas fornecem insights sobre volume de chamadas, desempenho e comportamento do cliente. Apoiado por um suporte ao cliente responsivo, baseado nos EUA, o Talkroute é conhecido por um onboarding prático e assistência humana real quando necessário. Seja uma empresa atualizando de um número de telefone pessoal ou substituindo um sistema PBX legado, o Talkroute oferece um sistema telefônico virtual moderno que é confiável, fácil de usar e projetado especificamente para as necessidades de pequenas empresas. **Average Rating:** 4.6/5.0 **Total Reviews:** 44 #### How Do G2 Users Rate Talkroute? - **the product tem sido um bom parceiro comercial?:** 8.8/10 (Category avg: 8.8/10) - **Telefonemas:** 8.8/10 (Category avg: 9.1/10) - **Número VoIP:** 8.9/10 (Category avg: 9.0/10) - **Chamadas de mesa para mesa:** 10.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Talkroute? - **Vendedor:** [Talkroute](https://www.g2.com/pt/sellers/talkroute) - **Ano de Fundação:** 2013 - **Localização da Sede:** Chicago, IL - **Twitter:** @Talkroute 376 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b29e651bf4a41eecab139300cb5a2c4265e7deb8b48bdb68fb72a8c4042924a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19217712%2F&secure%5Burl_type%5D=linkedin_company_website) 11 funcionários no LinkedIn® #### Who Uses This Product? - **Top Industries:** Tecnologia da Informação e Serviços, Imóveis - **Company Size:** 100% Small, 7% Medium #### What Do G2 Reviewers Say About Talkroute? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários acham o Talkroute **fácil de usar** , oferecendo uma experiência simplificada com recursos essenciais e sem desordem. - Os usuários valorizam a **configuração fácil** do Talkroute, permitindo uma configuração rápida e comunicação remota sem interrupções. - Os usuários elogiam a **configuração rápida** do Talkroute, permitindo um gerenciamento de chamadas perfeito e conveniência para agentes em todos os lugares. - Os usuários elogiam o **atendimento ao cliente responsivo e conhecedor** da Talkroute, garantindo assistência rápida e eficaz. - Os usuários valorizam os **recursos essenciais e diretos** do Talkroute, apreciando a ausência de extras desnecessários. ##### Cons - Os usuários acham as **opções limitadas** para personalização, especialmente em fluxos de chamadas e relatórios, frustrantes. - Os usuários enfrentam **problemas de desempenho** com o Talkroute, incluindo tempos de carregamento lentos e notificações atrasadas em vários dispositivos. - Os usuários acham o **relatório inadequado** , desejando opções mais detalhadas para melhorar a experiência de rastreamento de chamadas. - Os usuários acham o **relatório inadequado** , desejando mais detalhes para melhorar sua experiência geral com o Talkroute. - Os usuários desejam mais **opções de integração** com ferramentas de CRM como o HubSpot para melhorar a funcionalidade do Talkroute. #### What Are Recent G2 Reviews of Talkroute? **["Talkroute torna as chamadas comerciais simples e confiáveis"](https://www.g2.com/pt/survey_responses/talkroute-review-12229071)** **Rating:** 5.0/5.0 stars _— Plassot H._ [Read full review](https://www.g2.com/pt/survey_responses/talkroute-review-12229071) **["A transcrição eficiente de correio de voz me economiza tempo todos os dias"](https://www.g2.com/pt/survey_responses/talkroute-review-11803616)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/pt/survey_responses/talkroute-review-11803616) #### What Are G2 Users Discussing About Talkroute? - [Quem é o proprietário da Talkroute?](https://www.g2.com/pt/discussions/who-owns-talkroute) - 1 comment - [Is Talkroute Hipaa compliant?](https://www.g2.com/pt/discussions/is-talkroute-hipaa-compliant) - 1 upvote - [What is Talkroute com?](https://www.g2.com/pt/discussions/what-is-talkroute-com) - [How do I use Talkroute?](https://www.g2.com/pt/discussions/how-do-i-use-talkroute) ### [Comcast Business VoiceEdge](https://www.g2.com/products/comcast-business-voiceedge/reviews) Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication. - Cloud-Hosted PBX: Provides advanced calling features without the need for physical hardware, reducing capital expenditures. - Intuitive Administration: Offers an easy-to-use digital dashboard for managing equipment, passwords, and features across multiple locations. - Mobility Support: Includes mobile and desktop applications, enabling employees to make and receive calls, access voicemail, and participate in audio conferences from any device. - Advanced Call Management: Features such as Automated Attendants, Hunt Groups, Call Forwarding, and Readable Voicemail enhance call handling and user experience. - Scalability: Easily accommodates business growth by adding users or locations without significant infrastructure changes. Primary Value and Solutions Provided: Comcast Business VoiceEdge addresses the communication needs of modern businesses by offering a flexible, scalable, and cost-effective phone system. It eliminates the complexities and expenses associated with traditional PBX systems, providing a suite of advanced features that enhance productivity and collaboration. By supporting mobility and remote work, it ensures that employees remain connected and responsive, regardless of their location. This solution is particularly beneficial for businesses seeking to improve operational efficiency, reduce costs, and adapt to evolving communication demands. **Average Rating:** 3.6/5.0 **Total Reviews:** 35 #### How Do G2 Users Rate Comcast Business VoiceEdge? - **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.8/10) - **Phone Calls:** 8.1/10 (Category avg: 9.1/10) - **VOiP Number:** 7.8/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 8.1/10 (Category avg: 8.6/10) #### Who Is the Company Behind Comcast Business VoiceEdge? - **Seller:** [Comcast](https://www.g2.com/sellers/comcast) - **Year Founded:** 1963 - **HQ Location:** Philadelphia, PA - **Twitter:** @comcast 174,389 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website) 61,222 employees on LinkedIn® - **Ownership:** NASDAQ: CMCSA #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 57% Small, 29% Medium #### What Do G2 Reviewers Say About Comcast Business VoiceEdge? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and call management. - Users appreciate the **business phone system features** of Comcast Business VoiceEdge, enhancing communication and efficiency significantly. - Users appreciate the **convenience** of Comcast Business VoiceEdge, enjoying its easy integration and reliable communication features. - Users value the **responsive customer service** of Comcast Business VoiceEdge, enhancing their overall communication experience. - Users appreciate the **customer support** of Comcast Business VoiceEdge, finding it helpful and responsive for their needs. ##### Cons - Users find the **integration process cumbersome** , leading to difficulties in handling information seamlessly like previous systems. - Users find the **integration into AppFolio tedious** , leading to difficulties in call information management compared to 8x8. - Users note the **high cost** of Comcast Business VoiceEdge, which poses a challenge as business needs evolve. #### What Are Recent G2 Reviews of Comcast Business VoiceEdge? **["Efficient and User-Friendly, But Needs Better Integration"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321)** **Rating:** 5.0/5.0 stars _— Risa L._ [Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-12078321) **["Nice to Have for WFH"](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712)** **Rating:** 4.0/5.0 stars _— Verified User in Building Materials_ [Read full review](https://www.g2.com/survey_responses/comcast-business-voiceedge-review-9660712) #### What Are G2 Users Discussing About Comcast Business VoiceEdge? - [What is Comcast Business VoiceEdge used for?](https://www.g2.com/discussions/what-is-comcast-business-voiceedge-used-for) - [How do I set up Comcast Business voicemail?](https://www.g2.com/discussions/how-do-i-set-up-comcast-business-voicemail) - [How do I transfer calls on my Comcast Business App?](https://www.g2.com/discussions/how-do-i-transfer-calls-on-my-comcast-business-app) - [How does Comcast business phone service work?](https://www.g2.com/discussions/how-does-comcast-business-phone-service-work) ### [Asterisk](https://www.g2.com/products/asterisk/reviews) Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment. **Average Rating:** 4.6/5.0 **Total Reviews:** 52 #### How Do G2 Users Rate Asterisk? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **Phone Calls:** 9.5/10 (Category avg: 9.1/10) - **VOiP Number:** 9.0/10 (Category avg: 9.0/10) - **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind Asterisk? - **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma) - **Year Founded:** 1984 - **HQ Location:** Markham, ON - **Twitter:** @Sangoma 6,562 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website) 607 employees on LinkedIn® - **Ownership:** TSX-V:STC #### Who Uses This Product? - **Top Industries:** Telecommunications, Information Technology and Services - **Company Size:** 47% Medium, 36% Small #### What Do G2 Reviewers Say About Asterisk? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customization** of Asterisk, enhancing telephony infrastructure and operational efficiency through AGI scripts. - Users praise the **easy integration** of Asterisk, making it a fundamental choice for every PBX setup. - Users value the **easy integrations** of Asterisk, finding it a solid foundation for their PBX needs. - Users value the **easy integration** of Asterisk, making it a solid foundation for every PBX system. - Users value the **time efficiency** of Asterisk, automating processes and optimizing call routing for better productivity. ##### Cons - Users find Asterisk's **complex processes** daunting, requiring significant technical knowledge for effective administration and setup. - Users find the **customer service lacking** , with limited support and complexity requiring technical knowledge for effective use. - Users find the **difficult interface** of Asterisk requires technical knowledge and can complicate administration efforts. - Users find **difficult settings management** challenging, requiring significant technical knowledge and facing limited support options. - Users find the **login issues** with Asterisk dialer inconvenient, as it requires multiple logins beyond the CRM. #### What Are Recent G2 Reviews of Asterisk? **["Rugged Dialer That Gels Seamlessly with Any CRM"](https://www.g2.com/survey_responses/asterisk-review-12371322)** **Rating:** 4.5/5.0 stars _— Sathyanarayanan A._ [Read full review](https://www.g2.com/survey_responses/asterisk-review-12371322) **["Pilar of Telephony"](https://www.g2.com/survey_responses/asterisk-review-11757768)** **Rating:** 5.0/5.0 stars _— Jose S._ [Read full review](https://www.g2.com/survey_responses/asterisk-review-11757768) #### What Are G2 Users Discussing About Asterisk? - [What is Asterisk used for?](https://www.g2.com/discussions/what-is-asterisk-used-for) - [Can Asterisk run on Windows?](https://www.g2.com/discussions/can-asterisk-run-on-windows) - [What does it mean when you get a call from Asterisk?](https://www.g2.com/discussions/what-does-it-mean-when-you-get-a-call-from-asterisk) - [How do you make an asterisk?](https://www.g2.com/discussions/how-do-you-make-an-asterisk) - [What can Asterisk do?](https://www.g2.com/discussions/what-can-asterisk-do) ### [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/de/products/cisco-unified-communications-manager-callmanager/reviews) Cisco Unified Communications Manager (Unified CM), früher bekannt als Cisco CallManager, ist ein umfassendes Anrufverarbeitungssystem, das zuverlässige, sichere und skalierbare Sprach- und Videokommunikation für Unternehmen bietet. Es integriert Sprach-, Video-, Messaging- und Mobilitätsdienste und ermöglicht nahtlose Zusammenarbeit über verschiedene Geräte und Standorte hinweg. Hauptmerkmale und Funktionalität: - Unified Communications: Bietet IP-Telefonie, hochauflösendes Video, einheitliches Messaging, Instant Messaging und Präsenzfunktionen und konsolidiert Kommunikationswerkzeuge auf einer einzigen Plattform. - Verbesserte Mobilität: Unterstützt mobile und remote Mitarbeiter mit Funktionen, die Produktivität von jedem Standort aus ermöglichen, Arbeitsplätze transformieren und Top-Talente anziehen. - Skalierbarkeit: Unterstützt Organisationen unterschiedlicher Größen, von kleinen Unternehmen bis hin zu großen Unternehmen mit bis zu 80.000 Nutzern, und stellt sicher, dass die Lösung mit den Bedürfnissen der Organisation wächst. - Cloud-verbundene Operationen: Bietet Webex Cloud-Connected UC-Dienste, die eine zentrale Steuerung von Betriebsfunktionen wie Upgrades, Analysen und Fehlerbehebung über mehrere Standorte hinweg ermöglichen. - Offen und interoperabel: Unterstützt Industriestandards und ein breites Ökosystem von Drittanbieter-Integrationen, erleichtert reichhaltige Zusammenarbeit und integriert Kommunikation in Geschäftsanwendungen. - Sicherheit und Compliance: Nutzt die neuesten Authentifizierungs-, Verschlüsselungs- und Kommunikationsprotokolle und erfüllt wichtige Branchenzertifizierungen, um Daten und Kommunikation in verschiedenen Sektoren zu sichern. Primärer Wert und bereitgestellte Lösungen: Cisco Unified Communications Manager adressiert das Bedürfnis nach einem kohärenten und effizienten Kommunikationssystem innerhalb von Organisationen. Durch die Integration verschiedener Kommunikationsdienste vereinfacht es die Infrastruktur, reduziert Kosten und verbessert die Zusammenarbeit unter Mitarbeitern, unabhängig von ihrem Standort oder Gerät. Seine Skalierbarkeit stellt sicher, dass Unternehmen sich an Wachstum und sich ändernde Anforderungen anpassen können, während robuste Sicherheitsmaßnahmen sensible Informationen schützen. Die Flexibilität der Lösung, einschließlich cloud-verbundener Optionen, ermöglicht es Organisationen, ihre Kommunikationssysteme zu modernisieren und eine dynamische Belegschaft effektiv zu unterstützen. **Average Rating:** 4.4/5.0 **Total Reviews:** 104 #### How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)? - **War the product ein guter Geschäftspartner?:** 8.7/10 (Category avg: 8.8/10) - **Telefonieren:** 9.8/10 (Category avg: 9.1/10) - **VoIP-Nummer:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk-Anrufe:** 9.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Cisco Unified Communications Manager (CallManager)? - **Verkäufer:** [Cisco](https://www.g2.com/de/sellers/cisco) - **Gründungsjahr:** 1984 - **Hauptsitz:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 Mitarbeiter\*innen auf LinkedIn® - **Eigentum:** NASDAQ:CSCO #### Who Uses This Product? - **Top Industries:** Informationstechnologie und Dienstleistungen, Höhere Bildung - **Company Size:** 49% Medium, 45% Large #### What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Zuverlässigkeit** des Cisco Unified Communications Manager und loben seine reibungslose Integration und konstante Leistung. - Benutzer schätzen die **funktionsreiche Videokonferenz** -Fähigkeiten von CUCM, die mühelos unterschiedliche Kommunikationsbedürfnisse unterstützen. - Benutzer schätzen die **robusten Kommunikationsfähigkeiten** des Cisco Unified Communications Manager für nahtlose Zusammenarbeit in lokalen Netzwerken. - Benutzer schätzen den **außergewöhnlichen Kundendienstsupport** , der von CUCM bereitgestellt wird, was ihre 24/7-Betriebseffizienz verbessert. - Benutzer bewundern die **robusten Messaging-Funktionen** von CUCM, die die Kommunikation und Serviceeffizienz in einer 24/7-Umgebung verbessern. ##### Cons - Benutzer finden die **komplexen Prozesse** , die mit der Verwaltung von CUCM verbunden sind, überwältigend, insbesondere mit mehreren erforderlichen Servern und Integrationen. - Benutzer berichten über Probleme mit der **fehlenden internen Abrechnungs- und Anrufdetailaufzeichnungsschnittstelle** , was zu Komplikationen bei der effektiven Kostenverfolgung führt. - Benutzer empfinden die **hohen Kosten** des Cisco Unified Communications Manager als Hindernis, insbesondere für kleinere Unternehmen mit weniger Benutzern. - Benutzer stehen oft vor Herausforderungen aufgrund der **fehlenden internen Abrechnungs- und Anrufdetaildatensatzschnittstelle** , was ihre betriebliche Effizienz beeinträchtigt. - Benutzer empfinden die **fehlende interne Abrechnungs- und Anrufdetailaufzeichnungsschnittstelle** als erheblichen Nachteil, der die Betriebseffizienz beeinträchtigt. #### What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)? **["Das Ferrari der Telefonsysteme"](https://www.g2.com/de/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)** **Rating:** 5.0/5.0 stars _— Claudia K._ [Read full review](https://www.g2.com/de/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620) **["Ausgezeichnete Lösung mit robusten Funktionen"](https://www.g2.com/de/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)** **Rating:** 4.0/5.0 stars _— Verifizierter Benutzer in Bildungsmanagement_ [Read full review](https://www.g2.com/de/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140) #### What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)? - [What are the benefits and challenges of using Cisco Unified Communications Manager for enterprise communication?](https://www.g2.com/de/discussions/what-are-the-benefits-and-challenges-of-using-cisco-unified-communications-manager-for-enterprise-communication) - [Wofür wird Cisco Unified Communications Manager (CallManager) verwendet?](https://www.g2.com/de/discussions/what-is-cisco-unified-communications-manager-callmanager-used-for) - [What is the latest version of Cisco Call Manager?](https://www.g2.com/de/discussions/what-is-the-latest-version-of-cisco-call-manager) - [What is Cisco Unified Communications Manager Express?](https://www.g2.com/de/discussions/what-is-cisco-unified-communications-manager-express) - [Is Cisco Call Manager a PBX?](https://www.g2.com/de/discussions/is-cisco-call-manager-a-pbx) ### [Sangoma Unified Communications Platform](https://www.g2.com/de/products/sangoma-unified-communications-platform/reviews) Sangomas Unified Communications (UC)-Plattform ist eine vollständig integrierte, interne Lösung, die Unternehmen mit wesentlichen Kommunikationstools ausstattet — verfügbar in Cloud-, Hybrid- oder On-Premises-Bereitstellungen. Aufgebaut auf über 40 Jahren Ingenieurserfahrung, bietet Sangoma die Kontrolle, Flexibilität und Zuverlässigkeit, die moderne Organisationen in Branchen wie Gesundheitswesen, Einzelhandel, Gastronomie, Bildung, Gastgewerbe und Fertigung benötigen. Im Zentrum des UC-Angebots von Sangoma steht die Innovation Foundry, wo kontinuierliche Forschung und Entwicklung die Evolution der KI-Kommunikation vorantreiben. Dieser Ansatz liefert schnelle, agile Verbesserungen, um den realen Bedürfnissen von Kunden und Partnern gerecht zu werden. Von API-Integrationen und Workflow-Automatisierung bis hin zu speziell entwickelten vertikalen Lösungen stellt Sangoma sicher, dass Innovation kein Schlagwort ist — sie ist eingebaut. - Cloud UCaaS: Einfach zu implementieren und zu verwalten, ideal für Unternehmen mit begrenzten IT-Ressourcen - Hybrid UCaaS: Kombiniert die Skalierbarkeit der Cloud mit der Sicherheit von On-Prem. Entwickelt für hochzuverlässige Anwendungsfälle wie das Gesundheitswesen, mit lokaler Überlebensfähigkeit und 4G/5G-Failover - On-Prem UC: Am besten für Regierungs-, Bildungs- und Kommunalsektoren geeignet, die volle Kontrolle und traditionelle Telefoniefunktionalität suchen Die UC-Plattform von Sangoma integriert sich mit Microsoft Teams und CRMs wie Salesforce und kann mit Contact-Center-Tools, Plug-and-Play-Telefonen (verkabelt und drahtlos), Headsets und Zubehör kombiniert werden. Sie unterstützt auch VoIP-Gateways, Session Border Controller für sichere Remote-Konnektivität sowie verwaltete Sicherheits- und Netzwerklösungen. **Average Rating:** 4.2/5.0 **Total Reviews:** 240 #### How Do G2 Users Rate Sangoma Unified Communications Platform? - **War the product ein guter Geschäftspartner?:** 8.8/10 (Category avg: 8.8/10) - **Telefonieren:** 9.3/10 (Category avg: 9.1/10) - **VoIP-Nummer:** 9.1/10 (Category avg: 9.0/10) - **Desk-to-Desk-Anrufe:** 9.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Sangoma Unified Communications Platform? - **Verkäufer:** [Sangoma](https://www.g2.com/de/sellers/sangoma) - **Gründungsjahr:** 1984 - **Hauptsitz:** Markham, ON - **Twitter:** @Sangoma 6,562 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website) 607 Mitarbeiter\*innen auf LinkedIn® - **Eigentum:** TSX-V:STC #### Who Uses This Product? - **Who Uses This:** IT-Manager, IT-Direktor - **Top Industries:** Krankenhaus & Gesundheitswesen, Finanzdienstleistungen - **Company Size:** 51% Small, 48% Medium #### What Do G2 Reviewers Say About Sangoma Unified Communications Platform? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen die **Benutzerfreundlichkeit** der Sangoma Unified Communications Platform, die nahtlose Kommunikation und Zusammenarbeit ermöglicht. - Benutzer schätzen die **nahtlose Integration von Geschäftswerkzeugen** in Sangoma, die Kommunikation effizient und problemlos macht. - Benutzer schätzen die **zuverlässige Leistung** der Sangoma Unified Communications Platform und loben ihre nahtlose Integration und Betriebszeit. - Benutzer schätzen die **zuverlässige Gesprächsqualität** von Sangoma Unified Communications, was ihre Kommunikationseffizienz und Zufriedenheit verbessert. - Benutzer schätzen die **nahtlose Integration** von Video, Sprache, Nachrichten und Zusammenarbeit in Sangoma, was die Produktivität des Teams steigert. ##### Cons - Benutzer finden den **Einrichtungsprozess komplex** , was es für diejenigen ohne Telefonie-Expertise schwierig macht, ihn effektiv zu konfigurieren. - Benutzer finden **schwierige Einstellungsverwaltung** kompliziert für Konfigurationen, insbesondere für diejenigen, die keine Telefonie-Expertise haben. - Benutzer finden Sangoma im Vergleich zu den Wettbewerbern **teuer** , insbesondere aufgrund der hohen Lizenz- und Zusatzkosten. - Benutzer finden die **hohen Kosten** von Sangomas Plattform im Vergleich zu ähnlichen Dienstanbietern besorgniserregend. - Benutzer finden den **Mangel an Intuitivität** in Sangomas Plattform frustrierend und bemerken eine veraltete Benutzeroberfläche und eine komplexe Einrichtung. #### What Are Recent G2 Reviews of Sangoma Unified Communications Platform? **["Praktische Funktionen und nahtloser Kundensupport für mein Unternehmen"](https://www.g2.com/de/survey_responses/sangoma-unified-communications-platform-review-11579937)** **Rating:** 5.0/5.0 stars _— Jordan S._ [Read full review](https://www.g2.com/de/survey_responses/sangoma-unified-communications-platform-review-11579937) **["Sangoma macht es einfach"](https://www.g2.com/de/survey_responses/sangoma-unified-communications-platform-review-11579745)** **Rating:** 4.5/5.0 stars _— Verifizierter Benutzer in Versicherung_ [Read full review](https://www.g2.com/de/survey_responses/sangoma-unified-communications-platform-review-11579745) #### What Are G2 Users Discussing About Sangoma Unified Communications Platform? - [Wofür wird Switchvox verwendet?](https://www.g2.com/de/discussions/what-is-switchvox-used-for) - ‹ Prev‹ Prev - 1 - [2](/categories/voip-providers/f/instant-messaging?filters%5Bverified_features%5D%5B%5D=2138&open_modal_url=%2Fproducts%2Fdialpad-connect%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Ff%252Finstant-messaging%26source%3Dcategory&order=g2_score&page=2#product-list) - [Next ›Next ›](/categories/voip-providers/f/instant-messaging?filters%5Bverified_features%5D%5B%5D=2138&open_modal_url=%2Fproducts%2Fdialpad-connect%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fvoip-providers%252Ff%252Finstant-messaging%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Survey Software](https://www.g2.com/categories/survey) [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) [Fleet Management Software](https://www.g2.com/categories/fleet-management) [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse VoIP Providers Themes](/categories/voip-providers/themes) Benefits of VoIP Providers with Instant Messaging capabilities include: Enables users to send instant messages over the internet. Below are the top-rated VoIP Providers with Instant Messaging capabilities, as verified by G2’s Research team. Real users have identified Instant Messaging as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image")](https://www.g2.com/products/ringex/reviews)[RingEX](https://www.g2.com/products/ringex/reviews)[4.2/5(1,425)](https://www.g2.com/products/ringex/reviews) | Unified calling, texting, and team communication | "RingEX Became My Main Calling App for Group Work" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image")](https://www.g2.com/products/nextiva/reviews)[Nextiva](https://www.g2.com/products/nextiva/reviews)[4.5/5(3,611)](https://www.g2.com/products/nextiva/reviews) | Managed business phone setup with support | "Closing in on 3 years and growing with Nextiva leading our coms. #Hazelwood Strong" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a5f703686323ed8542216ff427b14c98/zoom-zoom-phone.png "Product Avatar Image")](https://www.g2.com/products/zoom-zoom-phone/reviews)[Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)[4.6/5(2,671)](https://www.g2.com/products/zoom-zoom-phone/reviews) | Cloud calling inside the Zoom workflow | "Seamless Integration, Reliable Cloud Phone Solution" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image")](https://www.g2.com/products/quo-quo/reviews)[Quo](https://www.g2.com/products/quo-quo/reviews)[4.7/5(3,398)](https://www.g2.com/products/quo-quo/reviews) | Shared calls, texts, and summaries | "Quo Helps Me Run My Business More Efficiently" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image")](https://www.g2.com/products/dialpad-connect/reviews)[Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)[4.4/5(4,201)](https://www.g2.com/products/dialpad-connect/reviews) | AI-assisted calls with transcripts and CRM context | "Very trustworthy and simple" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,922)](https://www.g2.com/products/cisco-webex-suite/reviews) | Meetings, calls, and collaboration in one suite | "Reliable video conferencing and project plaining suite" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/webex-calling.png "Product Avatar Image")](https://www.g2.com/products/webex-calling/reviews)[Webex Calling](https://www.g2.com/products/webex-calling/reviews)[4.5/5(635)](https://www.g2.com/products/webex-calling/reviews) | Stable calling inside the Webex ecosystem | "Webex Calling Makes Switching Between Calls Effortless" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image")](https://www.g2.com/products/8x8-work/reviews)[8x8 Work](https://www.g2.com/products/8x8-work/reviews)[4.2/5(932)](https://www.g2.com/products/8x8-work/reviews) | Cloud telephony with SMS and Teams support | "Feature-Rich Phone System with Great Ring Groups & Analytics" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")](https://www.g2.com/products/aircall/reviews)[Aircall](https://www.g2.com/products/aircall/reviews)[4.4/5(1,638)](https://www.g2.com/products/aircall/reviews) | Sales and support call management | "Facilitate Telemarketing with Great Efficiency" | * * * Show More