It brings calls, messages, and video meetings into one platform, and it’s simple to use. It also has an AI feature that helps us write notes from calls, which saves me time and makes it easier to remember the important points. Most importantly, I can use it on both my phone and my computer. Review collected by and hosted on G2.com.

Call quality sometimes be inconsistent, especially if the internet connection is not to strong. Mobile version is more reliable then desktop version and customer support takes longer than expected time to resolve app issues Review collected by and hosted on G2.com.

I like that you can customize your call tags at the end on the call I also like that you can send a tm to a caller Review collected by and hosted on G2.com.

The ability to listen to a call after you took it can be easier to find. Review collected by and hosted on G2.com.

what I like about Dialpad is that calling feels simple and not confusing. I can focus on the conversation instead of thinking about settings. The setup also does not take much time, so it is easy to start without extra steps.

In consultation type work, clear calling matters a lot. The call quality feels stable, and features like transcription help in getting a basic idea of what was discussed, so follow-ups become easier.

I work as a Dietician & Nutritionist and manage a homeopathy clinic, and i also handle online consultations, so tools like this help in managing patient communication in a more clear way.

I don’t use it all the time, but from what I have seen, it has enough useful features and still feels simple. It can fit into normal workflow without making things complicated. Review collected by and hosted on G2.com.

Just one thing I noticed is that sometimes the transcription or summary is not fully exact, so I still need to check things manually.

Also, for simple consultation calls, some features feel more than what I actually need, so I don’t always use everything. Review collected by and hosted on G2.com.

What I like most about Dialpad Connect is its clean, cloud-based interface that brings calling, messaging, and meetings together in one place. The AI-powered features—like call transcription and summaries—are especially helpful for saving time and boosting productivity. Review collected by and hosted on G2.com.

One drawback of Dialpad Connect is that certain advanced features are limited to higher-tier plans, which can drive up overall costs. Users might also run into occasional call-quality problems when their internet connection is unstable. Review collected by and hosted on G2.com.

It helps us communicate with candidates in a professional manner while also allowing us to confirm whether our messages have been successfully delivered. Review collected by and hosted on G2.com.

I don't have any specific suggestions at this time, as I find Dialpad AI to be very user-friendly. Review collected by and hosted on G2.com.

I like Dialpad Connect for its ability to function as a comprehensive phone system that isn't tied down to hardwired phones. This flexibility means I can be anywhere and still use the phone system effectively. One of the main advantages is that a coworker living in a different country can answer our phone systems remotely, which is incredibly convenient for our business operations. Review collected by and hosted on G2.com.

I don't like that it has a size restriction for texting larger size photos. Also, the settings are not easy to configure. It doesn't have a lot of potential for open API and integrations that we would like Review collected by and hosted on G2.com.

The AI features are great and really help users follow along with conversations and get things done. The UI is simplistic and elegant. Review collected by and hosted on G2.com.

We have been having strange UI issues where notifications don't show until you quit and restart the app. Headset issues where Discover headsets are showing up in Dialpad, yet are not working properly, but the same headsets work with Zoom and other systems. Also, configuration of the different departments could be more simplistic, yet at times it seems like the only answer to some problems is to buy a phone number. Overall, it is still working through some kinks. Review collected by and hosted on G2.com.

I like that it is convenient and that when my EHR is not working, I am able to conduct virtual therapy with my clients. Review collected by and hosted on G2.com.

So far there is not anything that I don't like about Dialpad Connect. Review collected by and hosted on G2.com.

Very friendly user, works in Phone as well Review collected by and hosted on G2.com.

Nothing as such, this is the best application i have found to connect with candidates Review collected by and hosted on G2.com.

I like Dialpad Connect because it makes communication simple, reliable, and easy to manage. The platform is user-friendly and allows me to make calls, send messages, and stay connected with others all in one place. I appreciate how smooth the call quality is and how convenient it is to access conversations from different devices.

Another thing I like about Dialpad Connect is that it helps keep work organized. Features like call history, voicemail, messaging, and integrations make it easier to stay on top of communication without switching between too many tools. It feels modern, efficient, and designed for the needs of a busy workplace.

Overall, Dialpad Connect is a helpful communication tool that saves time, improves productivity, and makes it easier to stay connected with coworkers and clients. I would recommend it to anyone looking for a dependable and easy-to-use business phone and messaging platform.Why Dialpad Connect Makes Communication Simple and Reliable Review collected by and hosted on G2.com.

One thing I dislike about Dialpad Connect is that it can sometimes feel confusing when first learning how to use all of its features. While the platform has many useful tools, it may take some time to understand where everything is and how to use it properly. Review collected by and hosted on G2.com.