---
title: Dialogview Reviews
meta_title: 'Dialogview Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Dialogview works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Dialogview Reviews
**Vendor:** Dialogview  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Dialogview
Dialogview is a Smart Contact Centre Solution that can enhance a corporates communication experience.




## Dialogview Reviews
  ### 1. Smart Contact Center Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** David J. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2023

**What do you like best about Dialogview?**

DIalogview has an easy to use interface, is fast and has a lot of useful features like the intent based chatbot

**What do you dislike about Dialogview?**

Cannot think of anything that I dislike about dialogue view

**What problems is Dialogview solving and how is that benefiting you?**

Dialogview allows me to chat with customers at a fast pace. It makes my job easy as frequesntly asked questions can be answered with the click of the mouse instead of retyping the sam answer every time.



- [View Dialogview pricing details and edition comparison](https://www.g2.com/products/dialogview/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+10%3A37%3A43+-0500&secure%5Bsession_id%5D=4776c51a-284c-4672-ab4c-6d8ef38ff121&secure%5Btoken%5D=6884055060028352315ee9667af41f225765394fc80632d38e3d98a1c0fcc3b9&format=llm_user)

## Dialogview Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top Dialogview Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,583 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews)

