Dialogflow Enterprise Edition

4.2
(18)

Dialogflow is an end-to-end development suite for building conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

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Dialogflow Enterprise Edition Reviews

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Showing 18 Dialogflow Enterprise Edition reviews
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Dialogflow Enterprise Edition review by keren D.
keren D.
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"Ease of work and high accuracy "

What do you like best?

At Jacada we like working with DF because of (1) ease of use, good quality documentation and availability of beta features (2) as we also worked with other NLP vendors, we've discovered that DF give the most accuracy results and the best tools to manage a complex conversation with the end-user

What do you dislike?

As we are doing projects to customers we need the ability to re-sale DF

What problems are you solving with the product? What benefits have you realized?

Self service solutions for the consumers of our customers, companies in the insurance domain, finance and more , we are helping in decreasing numbers of calls to contact center (one of our customers had 70% decrease in the calls coming in after the chatbot was implemented in their website)

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Dialogflow Enterprise Edition review by MARCO T.
MARCO T.
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"Great product for expert"

What do you like best?

The platform allow to create NPL task in a easy way. The part RelaTED TO THE ANALYTICS Will be update.

What do you dislike?

No api are available in order to export data to a external server. The platform in some features will ne explain better.

Recommendations to others considering the product:

Better analytocs features required

What problems are you solving with the product? What benefits have you realized?

Implementare new features for develop new product . the NPL system is the future.

What Bot Platforms solution do you use?

Thanks for letting us know!
Dialogflow Enterprise Edition review by Stephanie J.
Stephanie J.
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"Dialogflow"

What do you like best?

How it works with all voice interface platforms, including Google Assistant, Amazon Alexa and Facebook Messenger.

What do you dislike?

The web interface is a little bit slow. It would be a bit helpful to see not only the top detect Intent result.

What problems are you solving with the product? What benefits have you realized?

It is very usefull to create chatbots, and it works well.

Dialogflow Enterprise Edition review by G2 User in Insurance
G2 User in Insurance
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"Easy to use whatnot with hidden depths"

What do you like best?

Out of the the three chatbot providers we tried dialogflow provided the easiest method to build a cohesive chatbot system. It allowed is to register intents and work on responses much easier than competitors.

What do you dislike?

The method of testing is often clunky and best placed in something like slack for real business users to interact on order to build valid intents.

What problems are you solving with the product? What benefits have you realized?

A working chatbot solution to answer customer and internal queries faster and out of hours with the aid of out RPA provider.

Dialogflow Enterprise Edition review by G2 User
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"Easy way to build your chat bots"

What do you like best?

Generally easy to understand. Able to be complex. API is pretty good. Documentation has gotten pretty good.

What do you dislike?

The web interface is a little bit slow. Would be helpful to see not only the top detectIntent result, but the next highest as well.

Recommendations to others considering the product

It works better than all others

What business problems are you solving with the product? What benefits have you realized?

We've build a chatbot to answer student's questions in our student portal. Recently, we've made it so that the chatbot can enroll students in their next class.

Dialogflow Enterprise Edition review by G2 User
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"Google Dialogflow Review"

What do you like best?

We compared dialogflow with various other NLPs in the market. We chose dialogflow because it was the only product that gave us with a 'confidence score' for every intent.

What do you dislike?

We didn't really disliked anything but we think the UI design can be improved.

What problems are you solving with the product? What benefits have you realized?

We are solving chatbot service where customers can message us and we can help cusstomers before getting onto the human agents.

Dialogflow Enterprise Edition review by G2 User
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"Create NLP Chatbots and integrate them with ease."

What do you like best?

The ease with which intents are created and trained. Also the prebuilt integrations are easier than anything else I have seen on any other platform.

What do you dislike?

The level of programing to get entities into the solution, although the knowledge api may significantly reduce this.

What problems are you solving with the product? What benefits have you realized?

Created new autoated bots for lookups of sales opportunity details. It saves engineers and sales people significant time in finding the folks and information involved with an opportunity.

Dialogflow Enterprise Edition review by Paula Andrea A.
Paula Andrea A.
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"Quality"

What do you like best?

It is very easy to use and th plaform is fast

What do you dislike?

They offer another programs from google clould which sometimes are anoying.

What problems are you solving with the product? What benefits have you realized?

It is very usefull to create chatbots, and it works well

Dialogflow Enterprise Edition review by G2 User in Information Technology and Services
G2 User in Information Technology and Services
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"Dialog FLow"

What do you like best?

Google's NPL works like a charm

Many pre build domains

API is great

Easy integrations with my social networking apps liketwitter , telegram etc

What do you dislike?

Poor Documentation

f you want to integrate with FB, you have to do some legwork (create fb app, get approval etc.) but not hard. There is no one click deployment to FB.

Complicated and annoying to construct loops, subroutines, branches etc.

What problems are you solving with the product? What benefits have you realized?

CI / CD notifications

Dialogflow Enterprise Edition review by G2 User in Internet
G2 User in Internet
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"Developer perspective on DialogFlow"

What do you like best?

- Access to Strong NLP technology of Google

- Many one click integrations

What do you dislike?

- Lot of plumbing is looking daunting to average IT Developer

- Expected a lot less manual training

- Expected a system that pulled intelligence from documents by itself

What problems are you solving with the product? What benefits have you realized?

- Automate mundane tasks

- Search document troves with NLP

Dialogflow Enterprise Edition review by G2 User in Higher Education
G2 User in Higher Education
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"Easy to use and fun to engage with"

What do you like best?

As with all Google products, great interface and great delivery

What do you dislike?

I don't have any serious dislikes of this product

Recommendations to others considering the product:

If you have a customer service department that is weighed down with easy to answer questions, this product is perfect

What problems are you solving with the product? What benefits have you realized?

Our customer service department was able to focus time on escalated claims

Dialogflow Enterprise Edition review by G2 User
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"Easy to create chatobots with one click testing"

What do you like best?

Easy creation of chatbots and testing it with various platforms in just one step

What do you dislike?

The documentation is massive and sometimes overwhelming to read all of it at once

What problems are you solving with the product? What benefits have you realized?

We are helping patients book appointments in our partner hospitals using chatbots which we’ve made using dialogflow

Dialogflow Enterprise Edition review by G2 User
G2 User
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"Dialogflow per le imprese"

What do you like best?

mi e piaciuto molto la possibilita di usare le FAQ per creare velocemente un chatbot

What do you dislike?

il fatto che non supporta ancora l'italiano

What problems are you solving with the product? What benefits have you realized?

la creazione di un sistema di chatbot per aiutare il cliente a risolvere problemi faci

Dialogflow Enterprise Edition review by G2 User in Financial Services
G2 User in Financial Services
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"First time user experience is a steep learning curve"

What do you like best?

The power to build is great. The potential is enormous.

What do you dislike?

Getting started remains challenging and there are not enough templates that allow one to get started.

What problems are you solving with the product? What benefits have you realized?

Attempting to create a chatbot

Dialogflow Enterprise Edition review by G2 User
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"Linking dialogflow to Cisco IVR"

What do you like best?

Ease of building the dialog and linking to automated service features

What do you dislike?

requires 3rd party plugin (USAN) and not a 1 step integration

What problems are you solving with the product? What benefits have you realized?

Adding NLU to contact center IVR technology

Dialogflow Enterprise Edition review by G2 User
G2 User
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"Great dialog/nlp tool"

What do you like best?

Polished service, well developed and easy to use.

What do you dislike?

Lack of HIPAA compliance means we can't actually go live with this product.

What problems are you solving with the product? What benefits have you realized?

Creating a custom voice user interface

Dialogflow Enterprise Edition review by G2 User in Computer Software
G2 User in Computer Software
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"Great experience!"

What do you like best?

Seamless integration and great user experience

What do you dislike?

Not currently integrated with hustle technology and wanting more enterprise solutions

What problems are you solving with the product? What benefits have you realized?

reaching more clients and consumers

Dialogflow Enterprise Edition review by G2 User
G2 User
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"One of the best NLP engines out there"

What do you like best?

API flexibility, UI, new features coming every month

What do you dislike?

Lack of better visualisation, no audit log for user changes.

What problems are you solving with the product? What benefits have you realized?

Contact center support, internal processes.

Kate from G2

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