Beyond the platform and its features, the added value of DI lies with our account managers and business analysts who are committed to our success. They anticipate our needs, and there is great value in the fact that they have been supporting us for years and know our systems, which are constantly evolving.

Marketing advisors from external firms often tell us that, for a company of our size, we are fortunate to have access to this "heavy artillery" through DI, which even larger companies do not have access to! Review collected by and hosted on G2.com.

To maximize the potential of the Dialog Insight platform, one must be ready to invest in the development of the project and the mastery of the platform. Review collected by and hosted on G2.com.

Ease of managing emails

Ability to send results to people

Comparison / accumulation of campaign statistics

Simplicity in creating new fields Review collected by and hosted on G2.com.

Forms (with and without option)

Not being able to move blocks from one email to another or from one template to another (they need to be rebuilt)

Database deletion button too easy to use (yesterday we lost the entire database) and no possibility to revert without additional cost (Backup)

Menus not intuitive enough in French Review collected by and hosted on G2.com.

Dialog Insight allows us to produce professional marketing campaigns which are at the heart of our operations. The reporting tools provide valuable feedback. The support team is very responsive. Review collected by and hosted on G2.com.

Initially, we had to have custom functions built to achieve the desired results. Most of these have since been integrated into the basic tool. Review collected by and hosted on G2.com.

Dialog Insight has been a great partner for the last 10 years. They don't say no; they analyze the needs and find solutions to make it work. They are one of our most reliable partners, we can always count on them. Review collected by and hosted on G2.com.

We are using their platform to an extended point. We sometimes reach the limit of what is feasible. But their product development team is working hard to make our projects come to life. Review collected by and hosted on G2.com.

The service from the support/ analysts/ account managers is simply incredible! They always respond in a very reasonable delay and are always there to support us and find solutions to our problems or wishes.

User-friendly platform ever for our colleagues that are less tech-savy

Infinite possibilities for integrations Review collected by and hosted on G2.com.

Some parts are a little but technical and require a better technical component knowledge than some other platforms, but the analysts are always there to help. That said, once you've been using the platform for a while, it gets very easy to use and understand. Review collected by and hosted on G2.com.

The stored data is not limited to simple columns like Campaign Monitor or Mailchimp. This allows great opportunities and flexibility for segmentation, statistics, whitelists, etc. Great value with good tools. Simplier and so much cheaper than SalesForce Marketing Cloud. Review collected by and hosted on G2.com.

The template designer is not the greatest (feels old a little), but it will allow you to do whatever you want. Review collected by and hosted on G2.com.

Extremely versatile solution that allows linking customer data and behavior to carry out highly targeted marketing actions. Review collected by and hosted on G2.com.

Very flexible and comprehensive solution, but some advanced features require programming and cannot be configured independently by the user. Annual budgets need to be planned for these elements. Review collected by and hosted on G2.com.

Customer service, the adaptation of the solution to our reality Review collected by and hosted on G2.com.

Not well enough known in the newsletter industry Review collected by and hosted on G2.com.

Working with Dialog Insight is having the possibility to create something unique, something that doesn't exist, with a team willing to push the boundaries. Review collected by and hosted on G2.com.

We sometimes have to double-check that our mockups have been respected. Review collected by and hosted on G2.com.

The ability to customize our shipments, scheduling, groups, and an interface in FRENCH unlike some leaders. Review collected by and hosted on G2.com.

group management can become complicated if you go too far, automation less accessible Review collected by and hosted on G2.com.