Charline Sandra B.
CB
Charline Sandra B.
Directrice des communications - Canada | Communications Manager - Canada
Mid-Market (51-1000 emp.)
"The ultimate mass communication tool to maintain an active connection with your clientele!"
5/5
What do you like best about Dialog Insight?

This is an extremely user-friendly mass communication tool! I love that it's a Quebec product and my account manager is extremely attentive to our needs! Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

Nothing! I recommend Dialog Insight to all companies that are looking for a mass communication tool. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Powerful, comprehensive, and essential tool for sending marketing emails"
3.5/5
What do you like best about Dialog Insight?

Simplified interface and fairly complete dashboard for daily needs. Support and assistance team averse to the specifics of our target and our industry. What do you not like about Dialog Insight? Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

More proven themes and pre-established templates for promotional emails, tailored to our industry and based on grouped subject types, would be a great addition. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Not bad!"
4/5
What do you like best about Dialog Insight?

easy to use, great reporting, support is usually quick and helpful Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

we use iMIS as our database, there's no way to integrate it Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Excellent Quebec product for your email and other deliveries"
5/5
What do you like best about Dialog Insight?

Allows me to easily connect with my clients and is easy to use

Excellent team Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

nothing so far, it meets my needs Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Excellent platform!"
5/5
What do you like best about Dialog Insight?

I really like the very intuitive interface of Dialog Insight. It's really very easy to use. The new Branding feature is also very interesting! I use the platform every week. Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

I have nothing negative to report, I only have positive comments :) Review collected by and hosted on G2.com.

Alexandre C.
AC
Alexandre C.
Chargé de projet en informatique
Enterprise (> 1000 emp.)
"Dialog Insight made it possible for us to integrate our data in a way that made us save time"
5/5
What do you like best about Dialog Insight?

First, we primarily use simple mail marketing features, and we love it. The simple yet complete tools enabled us to improve our relationship with our community. The second is all the data integration made possible by the APIs. This integration keeps our data in sync with our IT ecosystem. Finally, the support team is fantastic with their fast and accurate responses. Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

As of right now, we don't use 100% of its capabilities, and in the future, we may encounter some things we dislike worth mentioning, but almost everything is good. The only possible improvement would be a simpler and faster API. Initially, our developers had to get accustomed to Dialog Insight APIs. What's more, the APIs could process a little faster. But still, it took about two weeks to build a syncing gateway that works just fine! Review collected by and hosted on G2.com.

Lucile B.
LB
Lucile B.
Chargée de projets campagnes sociétales
Mid-Market (51-1000 emp.)
"Great and efficient platform"
4/5
What do you like best about Dialog Insight?

For our company DI is an essential tool and platform for our newsletter and is fully part of our digital marketing strategy,

The TI and the techinal support's teams are always available when we have questions or if we need help.

The features s and the platform are overall very user friendly and esasy to operate.

Plus, DI offers very interesting and relevant trainings and conferences about digital marketing, very useful to stay up to date about the marketing's tendancies ! Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

Ther is nothing I dislike about Dialog Insight. Review collected by and hosted on G2.com.

Véronique F.
VF
Véronique F.
Intégrateur numérique
Mid-Market (51-1000 emp.)
"Oriented towards customer needs"
5/5
What do you like best about Dialog Insight?

Dialog Insight makes a lot of effort to meet the needs and expectations of their clients. Whether through follow-ups or the innovation of new tools and features of the platform, they are receptive to feedback and ideas. The technical support for users of the newsletter platform is also a very great asset. The staff responds quickly and in a clear and detailed manner when we have questions or encounter a problem. Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

The additional modules are quite expensive compared to other companies that offer similar services. Review collected by and hosted on G2.com.

Razak M.
RM
Razak M.
CRM Campaign Manager
Mid-Market (51-1000 emp.)
"Dialog Insight paltefrome & Team"
5/5
What do you like best about Dialog Insight?

Dialog Insight platform is a complete CRM platform with multiple Modules, which offers personalized experiences at Every Step of the Customer Lifecycle (Acquisition, Retention, loyalty and eCom).

The user-friendly tool offers 100% autonomy to clients who desire to create and execute their campaigns.

Dialog Insight Team works with their client as a partner rather than a provider. The expert team provides strategic help from planification to executing each project and campaign.

During the last 11 years, I have worked with Dialog Insight Platform in different companies. Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

I love everything about "Dialog Insight" tool and team. Review collected by and hosted on G2.com.

CR
Christian R.
Consultant
Small-Business (50 or fewer emp.)
"A great marketing SaaS, with actual people you can talk to!"
5/5
What do you like best about Dialog Insight?

The DI works excellent for doing complex marketing email campaigns. One of the benefits is being able to link it to your products and users databases to make personalized emails. I also like that the team is available to help when needed, and they are super available and friendly. Review collected by and hosted on G2.com.

What do you dislike about Dialog Insight?

Nothing that I dislike, but one should note that advanced customizations may require the DialogInsight's team. As end users, we do not always have access to some of the power options available in the platform. Review collected by and hosted on G2.com.