Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Mass Calling with User-Friendly Interface"
5/5
What do you like best about DialMyCalls?

I appreciate that DialMyCalls saves a lot of time for me. I like the easy to use and friendly interface. I also value the ability to add more numbers, which is helpful. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

One thing that doesn't work well for me with DialMyCalls is the verification needed when trying to make a payment. I found it kind of silly. Review collected by and hosted on G2.com.

JE
Jordan E.
Minister
Religious Institutions
Small-Business (50 or fewer emp.)
"Cost-Effective, Intuitive Communication Solution"
5/5
What do you like best about DialMyCalls?

I really appreciate that DialMyCalls allows us to communicate seamlessly with our members without having to call them all individually. I like the ability to record messages and save them to reuse later, which is very practical for our needs. The system is intuitive and easy to use, which makes it great, especially since it was very easy to set up initially. Overall, these features really make DialMyCalls a beneficial tool for our church's communication needs. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I wish the app was more streamlined. It’s a lot of clicks and menus. If the app could be streamlined to allow for a 3-4 click process, that would be great. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy to Use with Outstanding Customer Service"
4/5
What do you like best about DialMyCalls?

It's easy to use and customer service is on top of things. Very simple. There also don't appear to be any hidden fees, which feels up front and honest. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

So far, just the requirements for sending messages. I don't think every application requires that. Review collected by and hosted on G2.com.

Verified User in Public Safety
AP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Quick, Easy Multitexting That Covers Everything We Need"
4.5/5
What do you like best about DialMyCalls?

Quick and easy to use this product, it covers all the areas we are looking for in a multi texting use. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

some of the settings could be a little better but not by much. Review collected by and hosted on G2.com.

Mark T.
MT
Mark T.
Small-Business (50 or fewer emp.)
"Essential Communication Tool with Exceptional Support"
5/5
What do you like best about DialMyCalls?

The staff was extremely helpful when we were getting set up with DialMyCalls. Every time I contacted them, they went out of their way to explain things to me. Additionally, there wasn't a problem with the software or the system itself; it was just that I was learning it. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I don't dislike anything about it. Review collected by and hosted on G2.com.

HH African American G.
HG
HH African American G.
Small-Business (50 or fewer emp.)
"Affordable and Efficient Communication Solution"
5/5
What do you like best about DialMyCalls?

I appreciate DialMyCalls for its affordability, which is perfect for the small group size we have. I also value how it greatly enhances communication efficiency, allowing us to reach 42 members without relying on one person to make all the calls. The ability to not only do voice calls but also send text messages is a significant advantage. The initial setup of DialMyCalls was very easy, which was beneficial for getting started quickly. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

No issues or problems so far. Review collected by and hosted on G2.com.

Elam L.
EL
Elam L.
"Ease of Use with Messaging Limitations"
2.5/5
What do you like best about DialMyCalls?

I really appreciate the ease of use of DialMyCalls. One thing that stands out is the group messaging feature, which allows us to broadcast a message out to 3000 customers with just a few clicks. It's also convenient that I can text customers late at night without worrying about disturbing them with a call. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

I don't like the lack of a clear INBOX and OUTBOX, which makes it clumsy to manage 2-way text conversations. Customers often reply faster than the system can handle, causing replies to get buried and lost. I wish there was an UNREAD button or a better way to organize incoming and outgoing messages. Review collected by and hosted on G2.com.

PW
Pamela W.
accounts payable
Small-Business (50 or fewer emp.)
"Dialmycalls review"
4/5
What do you like best about DialMyCalls?

EASE OF USE. WE USED IT A FEW TIMES AND IT WAS EASY Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

We like the program and don't have any dislikes about it. Review collected by and hosted on G2.com.

amy m.
AM
amy m.
Assistant Human Resource
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Work With"
4/5
What do you like best about DialMyCalls?

It is user-friendly and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

You can't save broadcasts as drafts for future texts. As in the schedule texts, but not confirmed yet. Review collected by and hosted on G2.com.

Response from David Batchelor of DialMyCalls

Hi Amy,

Thanks for the feedback on the drafts. We also offer text/SMS templates, which allow you to save a variety of pre-written messages.

Also, good news; we’re currently working on pre-saved broadcasts. This feature will let you set up broadcasts ahead of time and have them ready to send with just one click.

Keep an eye out for it!

Keith W.
KW
Keith W.
Small-Business (50 or fewer emp.)
"Efficient Group Communication with DialMyCalls"
4/5
What do you like best about DialMyCalls?

I like that DialMyCalls is working now. A call I sent yesterday worked fine, which is a relief because it had stopped working about five years ago. Additionally, I appreciate that the initial setup was pretty good since my last account details were still found, allowing me to use the same numbers from five years ago with just some updates. It's nice that I get a report after sending out a call. The pricing seems reasonable at this point, and I don't really have anything to complain about. Review collected by and hosted on G2.com.

What do you dislike about DialMyCalls?

Cost -- not free. Review collected by and hosted on G2.com.