--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1000 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1000 scale: '5' date_modified: '2026-08-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,000 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews) - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews) - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews) - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews) - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews) - Helpful (44 reviews) - Setup Ease (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews) - Communication (39 reviews) - User-Friendly (35 reviews) **What users dislike:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews) - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews) - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews) - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews) - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews) - Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews) - Number Issues (11 reviews) - Phone Number Management (11 reviews) - Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews) ## DialMyCalls Reviews ### 1. Great resource for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason M. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about DialMyCalls?** I love being able to communicate with a large group of people. Sending out important updates is very important to our company **What do you dislike about DialMyCalls?** Haven't found anything we do not like about it. **What problems is DialMyCalls solving and how is that benefiting you?** Mass communication with our employees ### 2. The best option we have found after much searching **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about DialMyCalls?** Price and features It is an all-encompassing solution for our church contact. It has all the features we need at a very reasonable price **What do you dislike about DialMyCalls?** The clunky process for recording and sending calls could be streamlined **What problems is DialMyCalls solving and how is that benefiting you?** DMC makes it easy to contact everyone we need to contact and allows us to set up affinity groups for certain types of calls. We can quickly assign numbers to different aspects of our church's life and only contact the people affected by the message we need to send at any given time. ### 3. Employees get notified for weather closures **Rating:** 2.5/5.0 stars **Reviewed by:** Jonathan G. | User Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** Easy to use to notify employees about closures. **What do you dislike about DialMyCalls?** Nothing much to dislike about DialMyCalls. **What problems is DialMyCalls solving and how is that benefiting you?** Weather Closures. **Official Response from David Batchelor:** > Thanks so much for your feedback, based on your feedback it sounds like you liked the service. Sorry to see the rating of only 2.5 stars, please reach out, would love to hear why. ### 4. DialMyCalls for the win **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about DialMyCalls?** We were shopping around for better mass communication tech to keep in contact with our employees and DialMyCalls fit the bill. The system is super user friendly, and set up was easy. The sales team were great about helping us fine tune their options to fit our needs. The price point was perfect also!! **What do you dislike about DialMyCalls?** So far we really don't have any complaints. Maybe more plan options rather than getting everything ala cart.... but the pricing for the extra features is very reasonable (so more like an inconvenience than a complaint) **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps to keep all of our employees on the same page when it comes to holidays, timesheets, and general announcements. We are also a client based business so its great to be able to reach all of our clients when exciting oppurtunities present themselves. ### 5. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about DialMyCalls?** It was easy to go in and set up my calls. Sarah was a big help getting it all going and setting up our first use. **What do you dislike about DialMyCalls?** I haven't had any issues so far. It seems to be exactly what we neede. **What problems is DialMyCalls solving and how is that benefiting you?** It is allowing use to get important messages out to our people. ### 6. Very fast and simple setup. I paid the 15$ (monthly) for two-way SMS and it works as intended. **Rating:** 3.5/5.0 stars **Reviewed by:** Alejandro G. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about DialMyCalls?** Very easy to use, mostly intuitive, I wish the payment protocol was clearer. **What do you dislike about DialMyCalls?** I still haven't tested all features like trying to integrate it with WhatsApp so I can use the DialMyCalls virtual number for testing purposes. **What problems is DialMyCalls solving and how is that benefiting you?** I'm testing for multiple numbers for app development. ### 7. DialMyCalls helps us out in so many situations **Rating:** 5.0/5.0 stars **Reviewed by:** Larry D. | Regional Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** Ease of use and quickness of calls. Setting things up and maintaining are really easy and if I ever have issues, chatting with customer service is always easy. **What do you dislike about DialMyCalls?** I don't know much about the reporting and think it could benefit me in the future. The 2 minute time limit (without an extra cost) can be hard to get everything in. **What problems is DialMyCalls solving and how is that benefiting you?** As a senior living community, we were having trouble getting bulk notifications out in the event of an emergency or a change in the day. DialMyCalls was an instant sucess and benefit to our customer satisfaction. ### 8. Easy and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | Agency owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about DialMyCalls?** Saved me a ton of time by making leaving my clients a canned message. **What do you dislike about DialMyCalls?** Would be nice if there was a "record using your computer's mic" as an option. **What problems is DialMyCalls solving and how is that benefiting you?** It made 179 calls in 2 minutes instead of 2 days! ### 9. Mostly very positive and user friendly experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2019 **What do you like best about DialMyCalls?** I really like how easy it is to send phone calls to my whole parish. I used to use a real-time dialing service and it would take a long time to remind people of events, etc. This is quick and user friendly! **What do you dislike about DialMyCalls?** Only dislike so far - not sure if it is anything the company can avoid - is some older parishioners get confused that it is a telemarketer and block the calls and then I cannot unblock them - it would be nice to be able to (with their permission) unblock the calls if they are blocked mistakenly. **Recommendations to others considering DialMyCalls:** A helpful business and communication tool. **What problems is DialMyCalls solving and how is that benefiting you?** Solving communications problems and people feel more in touch. This is beneficial because not everyone receives info in person at church or via email. ### 10. Dial My Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Gary H. | Pastor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about DialMyCalls?** I like the ease of adding contacts from my organization. **What do you dislike about DialMyCalls?** I don't like that you have to add a group to add them to the list. **What problems is DialMyCalls solving and how is that benefiting you?** Contact everyone simultaneously. ### 11. BEST TEXT SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Tony A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about DialMyCalls?** What I like best about Dial My Calls is the ease of use, particularly in the conact upload process and communicating with my contacts after the messages were sent. Ive tried many other text services, and Dial My Calls was the best. Also, the customer service is responsive and very helpful. **What do you dislike about DialMyCalls?** What I east like about Dial My Calls is the text broadcast creation and the limited fields for information in the contacts section. I found that "the system" glitches in the message creation section and can send out an errored message to the broadcast recipients. I would like to that feature, specifically, refined. **What problems is DialMyCalls solving and how is that benefiting you?** The business problems Dial My Calls solves was the ability to contact many people at one time with a short message. Since implementing Dial My Calls, I was able to generate new business / sales. ### 12. Just what we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DialMyCalls?** Having a web based service that can be accessed from anywhere it ideal for our situation. Dial My Calls was easy to learn, easy to set up, it is easy to purchase credits and they have made some nice additions to the service that have increased the value for us. Glad to have found this and have it as one of our communication tools. **What do you dislike about DialMyCalls?** We have not found anything that we dislike for our use. **What problems is DialMyCalls solving and how is that benefiting you?** Dial My Calls replaced old in house hardware that was frequently failing and provided us with ready anytime access to our membership to promote upcoming events or make notifications regarding weather or other possible reasons for school closings. ### 13. Extraordinarily helpful for substance abuse treatment agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about DialMyCalls?** Very easy to set up and execute! Needed to send alerts about closings due to weather and had no problems. Numbers are stored without names, so it is anonymous too. **What do you dislike about DialMyCalls?** There is nothing I dislike about this product. **What problems is DialMyCalls solving and how is that benefiting you?** I needed to tell my 150 clients our agency was closing due to weather. I easily entered all the phone numbers into the app (no names needed so it is anonymous), quickly recorded a professional message and sent it. Then I could even see who got it, who didn't, and who had full voice-mail or blocked the number so they could not complain later. This was much more cost effective than calling each client individually. ### 14. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about DialMyCalls?** Text to talk, it is so much easier to leave a message **What do you dislike about DialMyCalls?** I need to pay money:) which is obvios that i need to pay **What problems is DialMyCalls solving and how is that benefiting you?** Just reminding my ppl things ### 15. Easy to pick up and start using **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about DialMyCalls?** I learned this platform very quickly, my workplace had used it in the past but not in a couple years, so when we had an urgent need to send out an auto-dialer campaign to our members about a billing issue, I was able to learn the platform and get the message sent out in just a couple hours AND we could check and see the data about who picked up the call and who repeated the message. That made me look like a hero, and helped us reach a lot more members than our customer service department had time to contact in that two hour period. We'll be using DialMyCalls more often later this year to send reminders about our member's ethics cycle obligations. Everything will definitely work smoothly this time around. Also, the help documentation was very clear, I didn't need to contact customer support to get set up. **What do you dislike about DialMyCalls?** I wish the interface looked a little nicer, but it works well for what it does. **What problems is DialMyCalls solving and how is that benefiting you?** We've been using DialMyCalls since before 2017, generally we only use it for high volume phone outreach because we are a small trade association with a large member base. ### 16. Great app for staying connected **Rating:** 5.0/5.0 stars **Reviewed by:** Marques B. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** DialMyCalls is super great at staying connected with clients. Messages and emails can be schedule, recurred or sent immediately from the application on my phone. It is very convenient and makes it very easy to get promotions and information out to various people all at once. I use it for multiple businesses. **What do you dislike about DialMyCalls?** I do not think there is anything that I dislike about the app but I do wish that the use of media did not cost as much per credit. **What problems is DialMyCalls solving and how is that benefiting you?** Getting information to a vast number of people at once. ### 17. Does exactly what we need it do to **Rating:** 4.0/5.0 stars **Reviewed by:** max W. | Business Improvement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DialMyCalls?** It does exactly what we need to do, and it's very easy to operate. **What do you dislike about DialMyCalls?** The customer support. We've been waiting months on a bug fix and still have'nt got an answer after sending several follow up emails. **What problems is DialMyCalls solving and how is that benefiting you?** We needed to be able to wake up our entire executive team in the event of a service outage. It wakes up everyone with one click of a button isntead of manually calling every team member. ### 18. Increased My Revenue! **Rating:** 5.0/5.0 stars **Reviewed by:** Annique A. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** What has been most helpful, is the ability to import and export my reports or call lists via excel! I am able to see the metrix from my efforts and that really makes a difference! I love that I can customize and save templates for each batch that I send out with logos and or links. I use use dial my calls on the weekly basis. Anytime I have issues, support is extremely responseful. Getting started was easy peasy! **What do you dislike about DialMyCalls?** The only downside is the integration abilty for me. **What problems is DialMyCalls solving and how is that benefiting you?** Gentle reminders ### 19. DIALMYCALLS Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about DialMyCalls?** Dialmycalls has been so easy and helpful to use in our office. We are a nonstop working firm with a clientele of over 1,000 people, so finding a service like this has made it a much easier and faster process to get important messages out to all of our clients. **What do you dislike about DialMyCalls?** There has not been anything I dislike about dialmycalls **What problems is DialMyCalls solving and how is that benefiting you?** It has helped our busy firm send out messages to all of our clientele list this benefits us by making our workload much easier and less stressful process ### 20. Good review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about DialMyCalls?** Quick responses from my representative which I appreciate! I also like how easy it is to use everything. **What do you dislike about DialMyCalls?** It's pretty easy to use so far so no complaints. **What problems is DialMyCalls solving and how is that benefiting you?** Our lack of an emergency response system. ### 21. Use it one time and you won't remember how you lived without it **Rating:** 5.0/5.0 stars **Reviewed by:** LOUIS A. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2024 **What do you like best about DialMyCalls?** This product gives you the gift of time. After a few steps setting your list of calls it become pretty much automated. **What do you dislike about DialMyCalls?** I wish there was pricing for non profit institutions or educational programs and schools. **What problems is DialMyCalls solving and how is that benefiting you?** It leaves a paper trail. It provides a report of the calls placed and received your target cannot say they didn't know and one does not have to spend hours individually dialing wasting time. ### 22. Easy to Execute Call Reminders **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony E. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about DialMyCalls?** The platform has been incredibly helpful in allowing us to spin up a test of automated calls for our users. It was incredibly easy to get started with and their pricing model allows us to learn and grow with the platform. I've also found their support to be very helpful with the few questions I did have. **What do you dislike about DialMyCalls?** The reporting could be a little more intuitive and robust. **What problems is DialMyCalls solving and how is that benefiting you?** We often have situations with individuals we support where we need to venture outside of our platform to remind them to take action to support legal obligations they have. DialMyCalls is providing us with another means to reach people in a way that drives action. **Official Response from David Batchelor:** > Thanks for the feedback on our reporting. We have future improvements planned that will add another level, for those who need more in-depth analytics. Welcome to DialMyCalls! ### 23. Easy to use and cost effective, plus it works! **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie B. | Senior Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DialMyCalls?** It was fairly easy to set up my organization in the platform and very simple and easy to use each month. **What do you dislike about DialMyCalls?** I thought the cost of using a "dummy" caller ID was too much so I have to use my number and the group thinks it's me calling. Inevetably, each time I send out a message, I get calls almost immediately saying that they just missed my call before they listen to voicemail. **What problems is DialMyCalls solving and how is that benefiting you?** Sending reminders to our group members of monthly and special meetings. ### 24. Easy to use and no contract **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about DialMyCalls?** I like that it's easy to use and offers both mass texting and calling. I also appreciate the pay-as-you-go option with no contract. For texting, I really like that you can include weblinks in your messages as well. **What do you dislike about DialMyCalls?** The only downside to the text messaging is that you have to stay under a certain character limit, or you'll be charged more. **What problems is DialMyCalls solving and how is that benefiting you?** They're making it easy for our nonprofit to quickly reach our members, and it's a great alternative to email. ### 25. Great Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jimmy W. | Town Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about DialMyCalls?** This platform is easy to manover through. Simple operate as it tyakes you throught each step **What do you dislike about DialMyCalls?** I don't really have any, only thing that comes to mind it, if you are wating to send a short message, it will ask you to make it longer. **What problems is DialMyCalls solving and how is that benefiting you?** With the ability to keep customers informed of situations such as main line water leak, has cut down on numerous of phone calls into the office. ### 26. Excellent product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2019 **What do you like best about DialMyCalls?** Once set up this is fairly straightforward and easy to use. The app is excellent. The cost of the calls is reasonable. Support is good. I've really appreciated the updates in the recent past which have cleaned up the dashboard, making it easier to move through the steps to set up a call. **What do you dislike about DialMyCalls?** There are features we don't use, and I'd like the ability to "hide" them to make the setup process more streamlined. I'd also like the abilty to set up a default call, changing only the title and the recording. **Recommendations to others considering DialMyCalls:** This is a good product and yes, I'd recommend it! **What problems is DialMyCalls solving and how is that benefiting you?** It's helpful to get information to our congregational members quickly, and use it primarily for special services. ### 27. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about DialMyCalls?** We used to call customers one by one to let them know if we brought in something special. Now, we push a few buttons and everyone finds out at the same time. Has definitely helped to increase sales. The chat support is very quick and very helpful. **What do you dislike about DialMyCalls?** I have no issues with DialMyCalls. Anytime I do, I use the chat support feature **What problems is DialMyCalls solving and how is that benefiting you?** It's a very quick and efficient way to reach a whole bunch of people at once. Drives Sales. ### 28. Proficient & Easy way to Make Contacts **Rating:** 5.0/5.0 stars **Reviewed by:** Anna G. | Teacher, Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about DialMyCalls?** DialMyCalls (DMC) is a simple and proficient way to contact parents and students. DMC provides a way to leave a voice message, a text message or both in a quick manner. It also provides a detailed listing of the calls that went through. **What do you dislike about DialMyCalls?** The only downside to DMC is that the voice message must be 30seconds or less or more than one (1) credit will be used. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me to make multiple calls to parents and students at one time. ### 29. It works as primised **Rating:** 4.5/5.0 stars **Reviewed by:** Tom T. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about DialMyCalls?** It's simple, quick, and effective. The price is right. **What do you dislike about DialMyCalls?** It's not their fault, but I forget to use it as much as I should. Maybe I need to check if they have an App. That seems to entice me to work, LOL. **What problems is DialMyCalls solving and how is that benefiting you?** Soccer parents, and most of us, I guess, no longer check their emails regularly. So SMS is a must to remind them that payments are due, for example. ### 30. Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Troave' P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about DialMyCalls?** Very easy and intuitive platform. I'm often sending mass texts in a hurry and Dial My Calls makes the process extremely simple. Just a few steps and I'm done. **What do you dislike about DialMyCalls?** I wish the campaign reports were generated automatically opposed to having to log back in and request it. **What problems is DialMyCalls solving and how is that benefiting you?** It allows me to quickly send information and reminders to my students in a format that they prefer and are responsive to ### 31. Highly Recommend DialMyCalls **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about DialMyCalls?** We like that we can make the calls/recordings from anywhere. Plus, you can choose text and email. The reports are very informative as you can see what type of answer is received ie; live answer, voicemail, etc. The report also assists is knowing if you have good contact information for employees. **What do you dislike about DialMyCalls?** There really isn't anything I don't like about Dial My Calls. **Recommendations to others considering DialMyCalls:** Make sure to use all contact information as people have their own preferred methods. **What problems is DialMyCalls solving and how is that benefiting you?** We solve being able to contact everyone and if we have good contact information. That has been a huge benefit. It has also helped us to see what type of contact is best and easiest for the company and the employees. ### 32. DialMyCalls is very convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan L. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** DialMyCalls allows me to send mass text alerts to all my co workers to let them know of things that may affect their scheduled shifts. **What do you dislike about DialMyCalls?** Sometimes the messages get broken up in multiple text. **What problems is DialMyCalls solving and how is that benefiting you?** We work in a mental health facility, if we have an outbreak, we can send a message to alert the next scheduled staff. Helps us being proactive and safe. ### 33. DialMyCalls solved our school communication distribution problems. **Rating:** 5.0/5.0 stars **Reviewed by:** Sara E. | Teacher & Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** DialMyCalls solved our school communication distribution problems. We love that there is a text, email, and/or voice option. It is helpful to send messages to our school parents quickly and efficiently. The best part is that it can all be done on the app from my phone. **What do you dislike about DialMyCalls?** I wish there was a way that we could send more details via text message. **What problems is DialMyCalls solving and how is that benefiting you?** Our school is able to alert of parents of new information, menu changes, field trips, and more. ### 34. Dialed Everyone Just Fine **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** I liked that it made the calls and texts **What do you dislike about DialMyCalls?** I thought it was extremely expensive and ineffective. It didn't do what I wanted and made me jump through a TON of hoops and wanted to upcharge every step of the way. It was disappointing. Lots of cheaper and better softwares to get this done. I don't know how it was coming through on the client's end, but man I usually text that same group and get 50-100 responses back with another service and I got ONE RESPONSE that turned out to be accidental. It was unbelievable and I got charged hundreds of dollars for it. Should not have used DialMyCalls. **What problems is DialMyCalls solving and how is that benefiting you?** It's texting a bunch of people a single message. I can make that message whatever. It's good for that. It's just charging an insane amount for it. **Official Response from David Batchelor:** > Unfortunately your review is anonymous so we're not able to track down your account. I talked to our support team and they don't remember hearing of any issues like this either. Pease reach out, we really want to get to the bottom of what happened. ### 35. Great service for the price **Rating:** 5.0/5.0 stars **Reviewed by:** Allison P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about DialMyCalls?** As a Church we use this service monthly. Great for sending out messages to church memebers without having to call everyone one at a time. Saves alot of time! Great service for the price. Very easy to use. Also have great customer service if you have a questions. We can also send out multiple message if need be. Can choose from text or voice. Not all text so we have the options of sending out a text and voice with the same message which is convenient. **What do you dislike about DialMyCalls?** Have not found anything we dislike about this service. **What problems is DialMyCalls solving and how is that benefiting you?** We have had no problems. **Official Response from David Batchelor:** > Love to hear about our support team, they are amazing. Thanks so much for the great review, welcome aboard! ### 36. Excellent product - easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara A. | Business Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about DialMyCalls?** The onboarding made it so easy to use. I highly recommend this product for texting your customers! **What do you dislike about DialMyCalls?** I have nothing that I dislike. The product was very easy to use and reliable. **What problems is DialMyCalls solving and how is that benefiting you?** contact parents at our school to let them know of emergency closures ### 37. A Valuable Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | President & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** We began using DialMyCall during the pandemic to communicate with our staff and customers. It has been an excellent tool. We have expanded the use many times since we started. We now use the text feature. Employees and customers have responded positively! The customer support has been awesome! **What do you dislike about DialMyCalls?** I can't think of a downside to using DialMyCall. **What problems is DialMyCalls solving and how is that benefiting you?** We needed to communicate with multiple groups of people in a short time frame. Using DialMyCalls streamlined the process. ### 38. So immensely helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about DialMyCalls?** This is a great way to make calls home about absences, missing tests, upcoming assignments, etc. It's personal since it's mu own voice, and it's fast. Once the contacts are set up, you just have to make the recording, which can be reused, and click the recipients you want. If you set up class groups, you can broadcast to an entire class with one click. DialMyCalls is a game-changer. **What do you dislike about DialMyCalls?** Not much. Interface is easy. Wish there was a way to transfer information from SchoolTool directly in so manual contact entry wasn't needed. **What problems is DialMyCalls solving and how is that benefiting you?** Time. I am able to make frequent parent contacts without using all of my planning periods to do so. ### 39. Dial My Calls experience **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela C. | Event Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DialMyCalls?** The system is user-friendly. The features are great such as lists of callers, ability to separate landline phones from cell phones. **What do you dislike about DialMyCalls?** The outgoing message is limited; it's not easy to communicate all necessary info. **What problems is DialMyCalls solving and how is that benefiting you?** We are able to reach a large (or small) numbere of people to inform them of schedule changes and emergency notifications. ### 40. Effective way to communicate with your customers. **Rating:** 4.5/5.0 stars **Reviewed by:** ROSA A. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** The different way to communicate with customers, text and phone calls. Customers have option to opt out receiving messages. The text to talk option is great. Also having the ability to send messages in Spanish too. Easy to use especially the ability to group your customers by type and language. Ability to catergorize your customer based on need. **What do you dislike about DialMyCalls?** Spanish language does not recognize accent marks on messages. **What problems is DialMyCalls solving and how is that benefiting you?** Communicating with Spanish speaking customers. ### 41. Great system,low overhead costs **Rating:** 5.0/5.0 stars **Reviewed by:** Rae H. | Company Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about DialMyCalls?** We pre-buy credits and there is no recurring charges. We only need to buy more credits if there is an emergency **What do you dislike about DialMyCalls?** Have to switch the phone number sometimes **What problems is DialMyCalls solving and how is that benefiting you?** We are able to contact all employees and guests living in our housing if an emergency occurs, regardless of the apps they have on their phone. You dont need to join or download anything to receive the notifications ### 42. Excellent system makes communicating with large numbers of individuals easier than ever **Rating:** 4.0/5.0 stars **Reviewed by:** Michael F. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about DialMyCalls?** The most helpful feature of Dial My Calls is that is gives us the ability to communicate with our clientele as a group, automatically, and with minimal employee involvement. Simple to set up and use. We use this system on a weekly basis and it is a big time saver. **What do you dislike about DialMyCalls?** I have not identified any downside to using DialMyCalls. **What problems is DialMyCalls solving and how is that benefiting you?** Mass communication with clients is possible with DialMyCalls, ### 43. Easy to use great support **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Field Sales Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** It's simple to use whether it's from my computer or phone app and like any service there's going to be issues but you can get someone on the phone in two minutes **What do you dislike about DialMyCalls?** It can get a little pricey if you have a lot of contacts contacts or do you want to send more than 160 characters in a text? **What problems is DialMyCalls solving and how is that benefiting you?** The ability to contact large number of people quickly and easily ### 44. 10/10 would recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about DialMyCalls?** DialMyCalls is super easy and user friendly. I like the option for Text 2 Speech messages as well as being able to voice record. Prior to using DialMyCalls, we used a different service and switched to this one because the price is more reasonable. **What do you dislike about DialMyCalls?** I haven't ran into anything yet that I dislike about this service. **What problems is DialMyCalls solving and how is that benefiting you?** We are a small water system and with this service, we are able to get messages out to our customers in times of emergencies and when we need to distribute notices. ### 45. Great value, features, and service **Rating:** 5.0/5.0 stars **Reviewed by:** Erika R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about DialMyCalls?** DialMyCalls is the perfect solution for our small business to text occasional workplace emergency alerts and inclement weather notices to our 30 employees. We researched multiple providers before determining that DialMyCalls was the best in terms of pricing, ease of setup/use, and features. Since signing up for their pay-as-you-go plan, we have also been very impressed with their customer service and responsiveness to inquiries. It was important to us to get a dedicated number and to have one-way texting only (so we wouldn't generate charges/confusion from people replying to our emergency texts) - and DialMyCalls offers both! (They also offer two-way texting for an additional cost, if that better suits your needs.) It is extremely easy and intuitive to add/remove contacts, create groups, and create/send text blasts. Although we have not yet utilized the call/voice recording feature, we like that it is an option, too! **What do you dislike about DialMyCalls?** We have no complaints about DialMyCalls. It works perfectly for our needs and we have been thoroughly impressed with our experience. **What problems is DialMyCalls solving and how is that benefiting you?** In the event of a workplace emergency (i.e. fire, tornado/hurricane, workplace violence) or office closure due to inclement weather, we needed a way to quickly and simultaneously alert all of our employees and provide them with instructions on how to proceed. Rather than relying on a "phone tree" system or emails (which not everyone can easily access all the time), DialMyCalls allows us to easily text these alerts directly to each employee's personal and/or work cell phone, which greatly increases the likelihood that the employees will receive the alerts in a timely manner and be able to respond promptly to maintain safety. ### 46. Excellent tool! **Rating:** 5.0/5.0 stars **Reviewed by:** yvvonne r. | Community Association manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about DialMyCalls?** User interface is intuitive. It is very user friendly and well priced. I love it when I need to make an emergency alert for my communities. Love it! Highly recommend you try it! **What do you dislike about DialMyCalls?** Nothing. I can't think of any issues in my experience with this tool. I have zero complaints. Although, it might be nice to have a person on hand for newbies on a 24/7 basis, **What problems is DialMyCalls solving and how is that benefiting you?** When I need to get the word out in a hurry and capture attention, this is the tool I go to in a pinch. It is practical and easy to use. Love it! Highly recommend you try it. ### 47. Helpful Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Jess H. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about DialMyCalls?** I like the ease of use, specifically that I can have it call someone to record the message **What do you dislike about DialMyCalls?** The credit per dollar ratio, I think there should be more in between options **What problems is DialMyCalls solving and how is that benefiting you?** It's helping us reach a wide net of people to let them know about our product or service. ### 48. Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about DialMyCalls?** The text2Speech option is amazing! It sounds so professional. **What do you dislike about DialMyCalls?** The payment screen is a little tricky to use. I wish there was a menu item for "Broadcast Projects" ior something on the dashboard **What problems is DialMyCalls solving and how is that benefiting you?** It saves me from making hundreds of phone calls to clients. ### 49. Great Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Elvin H. | Band Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2024 **What do you like best about DialMyCalls?** Great resource if you are low on man power but have to communicate regularly to a large crowd without a platform. **What do you dislike about DialMyCalls?** It was a little tidious entering all contacts **What problems is DialMyCalls solving and how is that benefiting you?** Great resource if you are low on man power but have to communicate regularly to a large crowd without a platform. ### 50. User Friendly - meets our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal A. | Assistant To The Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about DialMyCalls?** I find DialMyCalls to be very user friendly, their customer support is helpful and readily available. Implementing the system was seamless, and we use it quite frequently, especially during winter months for storm updates. **What do you dislike about DialMyCalls?** uploading contacts can be a bit tedious. **What problems is DialMyCalls solving and how is that benefiting you?** Getting important information out fast to a large group of people ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A45%3A14+-0500&secure%5Bsession_id%5D=7922115a-c03f-4abc-b3d0-5175e842a241&secure%5Btoken%5D=873c40ad39f92bfd1b3d3e30af65dd215fe0f8a04da1adbbe6d44baac7b7c927&format=llm_user) ## DialMyCalls Integrations - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) ## DialMyCalls Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting - Volunteer Management - Financial Management - Asset Tracking - Expense Tracking - Time & Expense Tracking - Sales Tax Management - Attendance Management - Cash Flow Management - Receipt Management - Purchase Order Management - Membership Management - Invoice Management - Compliance Management - Registration Management - Contact Management - Communication Management - Worship Planning - Attendance Tracking - Visitor Tracking - Forms Management - Website Management - Small Group Management **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools - Payroll Management - Cash Management - Pledge Management - Email Management **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Accounting Integration - Social Media Integration **Additional Functionality** - Event Scheduling - Multi-Currency - Real-Time Data - Customizable Branding - Data Import/Export - Mobile Access - Customizable Templates - Recurring/Subscription Billing - Bank Reconciliation - Financial Reporting - Real-Time Reporting - Transaction History - For Religious Organizations - Financial Analysis - Budgeting/Forecasting - AI Copilot - Accounts Receivable - Credit Card Processing - Invoice Processing - Electronic Payments - ACH Payment Processing - Customizable Reports - Reminders - Accounts Payable - Reporting & Statistics - General Ledger - Billing & Invoicing - Generative AI - Activity Dashboard - API - Check Printing - Multi-Location - Alerts/Notifications - Member Portal - Child Check-in - Online Giving - Member Directory - SMS Messaging - Contact Database - Online Calendar - Role-Based Permissions **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews)