--- title: DialMyCalls Reviews meta_title: 'DialMyCalls Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1000 reviews by the users' company size, role or industry to find out how DialMyCalls works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1000 scale: '5' date_modified: '2026-08-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # DialMyCalls Reviews **Vendor:** OnTimeTelecom **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,000 ## About DialMyCalls DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. ## DialMyCalls Pros & Cons **What users like:** - Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication. (127 reviews) - Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service. (64 reviews) - Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle. (57 reviews) - Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options. (56 reviews) - Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach. (48 reviews) - Helpful (44 reviews) - Setup Ease (43 reviews) - Users love the **ease of text messaging** with DialMyCalls, enabling quick and efficient communication with customers. (41 reviews) - Communication (39 reviews) - User-Friendly (35 reviews) **What users dislike:** - Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication. (18 reviews) - Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements. (16 reviews) - Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively. (14 reviews) - Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts. (14 reviews) - Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively. (12 reviews) - Users find the **complex interface** of DialMyCalls frustrating, requiring time to navigate and understand effectively. (11 reviews) - Users find the **limited texting features** to hinder timely outreach and affect overall user experience negatively. (11 reviews) - Number Issues (11 reviews) - Phone Number Management (11 reviews) - Users express frustration over the **limited SMS capabilities** and lengthy verification process, impacting urgent communications. (11 reviews) ## DialMyCalls Reviews ### 1. Perfect Emergency Notification Solution with Pay-As-You-Go Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Gina R. **Reviewed Date:** December 12, 2025 **What do you like best about DialMyCalls?** I love DialMyCalls for its simplicity and versatility, which were exactly what we needed for implementing an emergency notification system. The pay-as-you-go option is a major plus for us since we would only use this service in emergencies or for a test run once a year, making it a perfect solution. The reports generated are perfect, and the automated voice message system fits our requirements precisely. It's also great that all staff can be notified simultaneously, which is a huge plus compared to our previous method of taking over an hour for callback. The initial setup was very easy, and the customer service was really great and very helpful. I would highly recommend DialMyCalls to anyone looking for a versatile and feasible notification system for their employees. **What do you dislike about DialMyCalls?** Nothing so far. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for our emergency notification system. It's simple, versatile, and the pay-as-you-go option is perfect because we only need it occasionally. It saves time by notifying all staff simultaneously, rather than taking over an hour to call each person individually. ### 2. Efficient Communication, Mobile Convenience **Rating:** 4.5/5.0 stars **Reviewed by:** Jaelyn C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use, and I can send memos from my phone without needing my laptop. The setup was very easy, allowing me to quickly send large amounts of memos quickly to franchise members. It enables effective and quick communication to all of the people at one time. **What do you dislike about DialMyCalls?** Sometimes the automation doesn't totally work. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me to communicate effectively and quickly to all franchise members at once, sending memos easily from my phone without needing a laptop. ### 3. Impressive Customer Service with a Personal Touch **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff T. **Reviewed Date:** November 26, 2025 **What do you like best about DialMyCalls?** I really appreciate the customer service with DialMyCalls. I've had several interactions in a short time, and the representative has been outstanding, always going the extra mile to ensure I have all the necessary information. This level of support has truly made my experience better. The interface is another aspect I like; it's pretty straightforward and user-friendly, which means I don't have to spend a lot of time figuring things out. The ease of use is significant—it's refreshing to jump into the platform and understand what needs to be done without needing to consult tutorials or guides. This functionality aligns perfectly with my needs, making my tasks more efficient. Overall, these factors contribute significantly to why I find DialMyCalls a valuable tool. **What do you dislike about DialMyCalls?** I find the audio uploading feature on DialMyCalls to be a bit lacking. When uploading an audio recording, even though it was less than a minute on my end, the platform recognized it as slightly longer, causing an issue with my credits. I had to re-edit the audio file to make it shorter. It would be beneficial if the platform provided more information about audio lengths and increments. Moreover, having an in-platform editing feature to do light trimming of audio files would greatly enhance the user experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to reach a broad audience with a personal touch of a phone call, enhancing communication with voice messages, making it more personal than emails or texts. ### 4. Easy to use on desktop or on the go - Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Katie K. | Senior Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about DialMyCalls?** DialMyCalls is easy to use. I am the Administrator for my company (an electric utility), and I am also a regular User. We use DialMyCalls to inform customers of planned power outages that occur when we need to do system maintenance and improvements - which is very frequent in the summer months. What I like: - Onboarding employees is easy. It's simple to setup a new user and explain the system. - I really appreciate that you can make recordings from your phone, on the fly if the situation is emergent. - The user interface is really easy to understand/operate and if there's something you can't figure out, the live chat has ALWAYS answered my questions and gotten whatever question I had answered or issue I had resolved. DialMyCalls Customer Service is just speedy, top notch and awesome (which is much appreciated in a busy work day). - If an issue does arise, I already know it can and will be taken care of within minutes with livechat. - My company's Customer Service team really likes it when I can share a quick screenshot of the call results before the report is ready as well. - I like that the call results pie chart is generated without even having to generate a report. **What do you dislike about DialMyCalls?** There are two things I dislike and both have to do with importing a list. One is that when you're importing a list that has a lot of columns, even if you aren't going to use data from all the columns, you have to delete some of the columns, resave your spreadsheet and then import it. If you don't, and it has too many columns, it won't upload at all. The second is that if you have a formula being used to generate the number in a column, DialMyCalls imports the formula, not the number that you see that the formula generated. So you have go in and do a conversion in Excel, resave the spreadsheet and THEN import it. Just makes a lot of extra steps. **What problems is DialMyCalls solving and how is that benefiting you?** As a State and Federally Regulated Utility, we are required to notify customers of planned power outages. DialMyCalls makes notifying our customers easy and generates the report we need for documentation purposes. ### 5. Makes Sharing Important Updates with Coworkers Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Mary G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about DialMyCalls?** It makes it so easy to get information out to my coworkers about important things. **What do you dislike about DialMyCalls?** I haven't found anything that I dislike yet. **What problems is DialMyCalls solving and how is that benefiting you?** We had issues with getting information out to everyone because the grounds are big and it has made it easy to get information out to everyone. ### 6. Simple All-in-One Text and Calling With Reliable Message Uploads **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about DialMyCalls?** It's just so simple. You can do a text and phone call all in one place. Plus, the recorded message is uploaded first, so you're not hoping it actually works when you're ready to send it out. **What do you dislike about DialMyCalls?** Maybe if the sending line was inserted as a default. **What problems is DialMyCalls solving and how is that benefiting you?** Getting info to people while at work via text, and those who are available for a call at the same time. Just helps me get the info where it needs to be quicker. ### 7. Effortless Communication, Slight Setup Hurdles **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about DialMyCalls?** I find DialMyCalls effortless to use once the call log is established, as it allows for easy operation. The platform's ability to send a message that covers all employees at once is incredibly convenient. I also appreciate the ease of use of DialMyCalls, especially with features like having a call list to easily pick names from. **What do you dislike about DialMyCalls?** Initially it was establishing our number for the Carriers, that process took longer than expected. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows one message to reach all employees effectively. It's effortless to use once the call log is set up, with an easy selection from the call list. ### 8. Impeccable Service with a Seamless, User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about DialMyCalls?** The service was impeccable, the setup was seamless and the platform is user friendly. **What do you dislike about DialMyCalls?** Text messages can provide more data for analysis. **What problems is DialMyCalls solving and how is that benefiting you?** Volume of outreach that we are not able to get to due to limited human capital. ### 9. Mass Texting Boosts Sales Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Ashton A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about DialMyCalls?** I love the mass texting feature of DialMyCalls because it helps more customers know about the deals at my electronics store, which effectively boosts sales. This tool enables me to easily reach a broader customer base with minimal effort, ensuring effective communication and promotion of offers. Additionally, the setup process for DialMyCalls was very easy, which made the initial adoption of this tool seamless and quick, allowing me to focus on leveraging its features to enhance my business operations. **What do you dislike about DialMyCalls?** I do not dislike anything about DialMyCalls **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to boost sales by informing more customers about store deals through mass texting, which effectively expands customer awareness. ### 10. Effortless Communication, Immediate Response **Rating:** 5.0/5.0 stars **Reviewed by:** Crypto D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about DialMyCalls?** I think DialMyCalls is pretty cool because I got five calls right back automatically after sending messages. I love its simplicity and how easy it is to navigate, especially when adding contacts. It's just super easy the way they do it. The initial setup was super easy and amazing too. **What do you dislike about DialMyCalls?** Maybe for emails, if they can have an assistant that warms up domains to help with sending a lot of emails because sometimes emails go to spam. **What problems is DialMyCalls solving and how is that benefiting you?** I wanted a faster way to send voicemails, text messages, and emails to my clients, and DialMyCalls solves this for me. ### 11. Effortless Scheduling and Effective Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Bill D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about DialMyCalls?** I really like the ease of use that DialMyCalls offers. It's so convenient to have the ability to schedule messages into the future. I can just set it and forget it, which really makes my job easier. **What do you dislike about DialMyCalls?** There is nothing to dislike. The product produced what was promised. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending safety communications to employees, ensuring they understand the provided materials by confirming with a 'yes' response. It's easy to use, and I can schedule communications in advance, making it highly convenient. ### 12. Efficient, Cost-Effective Solution for Event Promotion **Rating:** 5.0/5.0 stars **Reviewed by:** Duane B. **Reviewed Date:** November 04, 2025 **What do you like best about DialMyCalls?** I have been using DialMyCalls for about a year to help manage and remind concert attendees of our upcoming events, and I find it very efficient. The platform offers great convenience and automation, allowing me to send out reminders without having to make individual calls. This is particularly beneficial for me as a Southern Gospel concert promoter facing the challenge of reaching out to attendees effectively. I appreciate the AI-generated voice feature, which has been helpful in avoiding confusion among elderly people who might think I am personally calling them, thus eliminating potential misunderstandings. The service is also cost-effective, offering the best value for the price compared to other vendors I had considered. Overall, the convenience and the functionalities provided by DialMyCalls make it a valuable tool for my needs. **What do you dislike about DialMyCalls?** The initial setup of DialMyCalls presented a bit of a learning curve. Although it wasn't particularly difficult, it required some adjustment. This could be seen as a minor hurdle for new users who are looking for a more straightforward onboarding experience. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to efficiently automate reminders for upcoming concerts, saving time on individual calls with its AI-generated voice feature, eliminating confusion for recipients. ### 13. Reliable Service with Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh B. | Product Manager for Regional Webex (Messaging, Meetings, Calling) for Sovereignty **Reviewed Date:** October 28, 2025 **What do you like best about DialMyCalls?** I find DialMyCalls very reliable for personal use, specifically to ensure my mom receives her daily medicine reminder through automatic calls. Its setup was relatively straightforward, making it easy for me to get started quickly. I particularly appreciate the recurring phone call feature, which efficiently fulfills the need for daily reminders. Additionally, their customer support is excellent; it was a significant relief after switching from another vendor where support was lacking. Their support team is responsive, providing great service, which makes my overall experience with DialMyCalls feel seamless and satisfying. I rate it a perfect 10 because the service is not only dependable, but the consistent support adds real value to my overall satisfaction. **What do you dislike about DialMyCalls?** I encountered some difficulty setting up recurring calls with DialMyCalls, especially on a pay-per-use plan. The process required manual intervention on their part to enable automatic billing, which could be streamlined to enhance user experience. Additionally, the terminology used, such as 'broadcast' instead of 'calling,' was slightly confusing initially but became easier to adapt to over time. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to remind my mom to take her medicine daily, ensuring she doesn't miss her important medication. ### 14. Easy to Use Once Set Up, with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Donald S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about DialMyCalls?** Implementation was simple. Ease of use once it is setup. Support is outstanding and willing to work with you. **What do you dislike about DialMyCalls?** I would recommend a better grouping feature. I'd rather click on a contact group and add people that way. **What problems is DialMyCalls solving and how is that benefiting you?** Getting in touch with all employees at a moment's notice, regardless of their geographical locations. ### 15. Easy-to-Use Website That Keeps Us on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly H. | Town Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2026 **What do you like best about DialMyCalls?** The website is easy to use. Also, like that you can schedule a message to be sent later. **What do you dislike about DialMyCalls?** Wish we could fit more words in the text message alerts **What problems is DialMyCalls solving and how is that benefiting you?** We are able to get quick alerts out to town residents who may not see it on Facebook. ### 16. Effortless Employee Communication with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Selmir H. **Reviewed Date:** January 26, 2026 **What do you like best about DialMyCalls?** I appreciate DialMyCalls for its ease of use and the ability to use the app on my phone, which makes managing notifications convenient. The platform makes it easy to reach 100 employees with broadcasts, addressing our need for company-wide notifications about weather and safety. So far, it works great for us. **What do you dislike about DialMyCalls?** It was a bit difficult to set up the number toll-free. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for company-wide notifications about weather and safety. It solves the problem of reaching 100 employees easily. I like its ease of use and the ability to use the app on my phone. It works great with no issues so far. ### 17. Dialmycalls review **Rating:** 5.0/5.0 stars **Reviewed by:** Ashur I. | System Admin Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about DialMyCalls?** From a business perspective, DialMyCalls is a huge time-saver for efficiently reaching customers, staff, or groups with mass voice, text, or email alerts. The platform’s intuitive setup lets us segment contacts, schedule announcements, and automate reminders with just a few clicks. The pricing is transparent and affordable, especially for organizations looking to cut down on manual outreach hours. While the mobile app isn’t perfect and there are some limits on message customization, overall it’s a practical, budget-friendly tool that helps us keep everyone informed and connected without hassle. **What do you dislike about DialMyCalls?** The downsides of DialMyCalls are mostly about the mobile app, which can be tricky to use on the go. Contact management is a bit basic—you can’t have duplicate numbers or names in one contact, and reports often just show numbers, not names. Editing messages isn’t super flexible, and Spanish message options could be better. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls makes it super easy for us to get important messages out to everyone fast—whether it’s reminders, updates, or last-minute alerts. Instead of spending hours calling or texting people one by one, we just send one message and it reaches the whole team or client list right away. It saves us time, keeps everyone in the loop, and helps everything run smoother for the business ### 18. Seamless Transition and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** John J. | Elder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2025 **What do you like best about DialMyCalls?** It actually works as advertised! The support provided to get started greatly simplified the transition from another service provider. The various options for configuring and sending messages meets all of our needs. The app works great; offers lots of options for configuring messages, while not being confusing. **What do you dislike about DialMyCalls?** While I have just started using DialMyCalls and have only sent a few messages, I have not had any provblems. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls allows me (and others) to send announcements quickly and reliably. Our previous provider's service was not reliable, often not delivering 10-30% of the messages. ### 19. Efficient Emergency Messaging Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Mari K. **Reviewed Date:** January 26, 2026 **What do you like best about DialMyCalls?** I like using DialMyCalls for employee text messaging broadcasts in case of emergencies because it allows me to notify all employees at once and quickly. The platform is easy to use and very user-friendly, which is great. It also provides good reports, and the initial setup was straightforward with just an Excel spreadsheet upload. **What do you dislike about DialMyCalls?** I really can't think of anything. I wish it integrated with ADP **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for employee text messaging broadcasts in emergencies, notifying all employees quickly. It's easy to use, provides good reports, and the initial setup was very easy with just an excel spreadsheet upload. ### 20. Peace of Mind with Easy Call Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Of The Cross D. | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about DialMyCalls?** I am able to schedule the calls and it brings me peace of mind so that I don't have to worry about that every morning at 5am. **What do you dislike about DialMyCalls?** The website is a bit confusing, takes some playing around with. **What problems is DialMyCalls solving and how is that benefiting you?** It makes it easier to do wake up calls and I can schedule and group them. ### 21. Intuitive, Fast, and Reliable Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya H. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls' highly intuitive interface, which includes easy-to-navigate drop-downs and clear text guidance. It works very well for us, especially in sending urgent messages quickly. The initial setup was very easy too. **What do you dislike about DialMyCalls?** I have not had any complaints or issues **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for text messaging broadcast messages to staff, which enables timely communication in emergencies. The intuitive interface allows us to quickly send urgent messages, eliminating clunky processes. ### 22. Effortless Mass Notifications, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly M. **Reviewed Date:** January 22, 2026 **What do you like best about DialMyCalls?** I love how user-friendly DialMyCalls is. The online user experience was super easy, making the initial setup, acquiring a number, and completing registration very straightforward. I also like that I can send mass emails, texts, and calls to my clients. The chat support was quite helpful when I had questions, and Alex quickly assisted me with what I needed to do. **What do you dislike about DialMyCalls?** I have no dislikes at this time. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for a quick, easy way to send mass notifications to around 500 people during emergencies. It's super easy to set up, acquire a number, and complete registration. ### 23. Versatile tool with flexible SMS and calling options **Rating:** 4.5/5.0 stars **Reviewed by:** Alex D. | Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about DialMyCalls?** Adding and managing contacts & groups is intuitive. Utilizing the custom contact fields and composing SMS alerts with those in mind is extremely powerful when configured properly. Sending SMS is extremely affordable for those who do not need to send thousands and month. The miscellaneous quality of life, like seeing how many characters your composed SMS templates will have, is nice. Small touches like that make it feel like the company actually uses and iterates upon their tools. **What do you dislike about DialMyCalls?** Only one "Miscellaneous" field is available for each contact. This does limit what you are able to compose per-contact, so additional misc fields would be helpful. The mobile app currently has a bug(?) where you can see incoming SMS notifications, but are unable to view them in the app unless you have a paid send+receive plan with them. **What problems is DialMyCalls solving and how is that benefiting you?** Sending alerts to all employees within company when testing emergency systems or sending out alerts like storm warnings, fire alerts, etc. ### 24. Great Layout and Simple Design, Extremely Smooth Experience **Rating:** 4.5/5.0 stars **Reviewed by:** William D. | Early Age Collector, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about DialMyCalls?** The layout is great very simplistic vs the others **What do you dislike about DialMyCalls?** Nothing too much honestly. Everything is extremely smooth **What problems is DialMyCalls solving and how is that benefiting you?** My organization sending communications to multiple people ### 25. Effortless Communication for Our Church **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy . **Reviewed Date:** January 16, 2026 **What do you like best about DialMyCalls?** I find DialMyCalls to be a swift and easy communication tool that helps us get ahold of people when needed. It's an easy program to use, and I like how it's simple to add contacts and organize them into individual groups for specific messages. The initial setup was very easy to understand, and it was straightforward to input information. **What do you dislike about DialMyCalls?** There’s nothing that we dislike . We like everything about it **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps us reach everyone at once, preventing miscommunication. It's a swift and easy tool for getting in touch, especially since contacts can be grouped for targeted messages. ### 26. Bulk Text Messaging Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about DialMyCalls?** Text messaging in bulk to multiple recipients **What do you dislike about DialMyCalls?** Having to enter someone as a contact first before being able to send any communications is annoying **What problems is DialMyCalls solving and how is that benefiting you?** Our current office phone is just a landline ### 27. Effortless Payment Reminders, Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shailee Z. **Reviewed Date:** January 06, 2026 **What do you like best about DialMyCalls?** I like DialMyCalls for its ease and convenience of sending text message reminders with just a touch of a button, especially for payment reminders for our credit program. It's quick and easy to use. We're still in the early stages, but we're excited to implement this software. The initial setup was a breeze, and Sarah H., our contact from DialMyCalls, has been beyond helpful. So far, everything has been smooth, with no issues. **What do you dislike about DialMyCalls?** Nothing at this time! **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending quick and easy text message payment reminders for our credit program, which is convenient with a touch of a button. ### 28. Effortless Staffing Solutions with DialMyCalls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2019 **What do you like best about DialMyCalls?** I find DialMyCalls very easy to utilize, especially after setting up contacts and group messaging. The initial setup is extremely user-friendly, and the application walks you through everything. **What do you dislike about DialMyCalls?** We would like to have the ability to attach documents or links when sending out mass notifications for emergency management situations. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to solve staffing problems by placing open shifts for the entire staff to pick up. ### 29. Easy to Use with Phenomenal Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about DialMyCalls?** Ease of use; customer support is phenomenal; The user friendly platform; Ease of Implementation; The amount of features; **What do you dislike about DialMyCalls?** So far, the setup can seem a little tricky with the advanced emailing. However, the support team has been awesome in helping me get that setup! **What problems is DialMyCalls solving and how is that benefiting you?** Regular mass-texting results in people not receiving messages or notifications. This gives me multiple ways to notify people, different groups of people. ### 30. Quick, User-Friendly, and Great Group Settings **Rating:** 5.0/5.0 stars **Reviewed by:** Lacie M. | Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about DialMyCalls?** IT IS QUICK AND USER FRIENDLY. I REALLY LIKE THE GROUP SETTINGS **What do you dislike about DialMyCalls?** It has allowed some people in to text me durogatory things, and they are not saved contacts or people I have contacted before **What problems is DialMyCalls solving and how is that benefiting you?** reaching the entire team quickly ### 31. Efficient Messaging, Intuitive Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** TC S. **Reviewed Date:** December 11, 2025 **What do you like best about DialMyCalls?** I use DialMyCalls for sending messages and reminders to the membership. I like the easy navigation on the dashboard, which makes it user-friendly. The stored contacts feature is great as well, as I don't have to look for numbers, just select them. The initial setup was very easy, which I found convenient. **What do you dislike about DialMyCalls?** The cost of credits and trying to make calls under 30 seconds can be a hassle. **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls for sending timely messages to our membership without doing it one-by-one or relying on social media. The easy dashboard navigation and stored contacts make it efficient since I don't have to look for numbers, I just select them. ### 32. Effortless Messaging, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Jaelyn C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about DialMyCalls?** I like that DialMyCalls is easy to use and that there's a mobile app, so I can send out text messages immediately at any time. **What do you dislike about DialMyCalls?** Sometimes when scheduling in advance, it's difficult to make sure that all contacts have received the message. **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls lets me contact a large group at once, ensuring messages are clear and include reminders. ### 33. Very easy to use and convienant. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about DialMyCalls?** Very easy to use. Organized well. Able to send out mass phone calls all at once. **What do you dislike about DialMyCalls?** Sometimes when sending out a mass call, when using the pick up on machine, the messages didn't show up to people for a few hours to days. **What problems is DialMyCalls solving and how is that benefiting you?** Making it conveniant for us to spend less time trying to contact all of our employees when we need to send out an alert. ### 34. Impressive service, really the best way to get text messages and blast emails sent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2025 **What do you like best about DialMyCalls?** The customer service is amazing - even during the free trial period I was able to talk to real people on the phone, and the service takes care of many of the fine details needed for setting up compliant SMS campaigns. The system also integrates very well with Zapier, which makes it doubly useful and much less manual than other approaches. The price is reasonable and (once set up) "it just works." **What do you dislike about DialMyCalls?** The ramp up us a little long, but I'm not sure there's really a solution there...DialMyCalls helps, for example, register campaigns with each of the carriers (which is nearly impossible to do alone) but that takes a few days....they make it work, and having that compliance means the SMS get through. **What problems is DialMyCalls solving and how is that benefiting you?** We're using this to keep our customers and partners up to date with semi-automated shipping and updates on parts and inbound/outbound materials. ### 35. DMC **Rating:** 4.5/5.0 stars **Reviewed by:** Ravi S. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about DialMyCalls?** Audio and written combination. That is is the best. Broadcast is another good feature **What do you dislike about DialMyCalls?** Nothing so far. It is okay I think. IT can have reminders **What problems is DialMyCalls solving and how is that benefiting you?** It is helping me reach audience in different time zone ### 36. Great system, easy to use and efficient and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Paula F. | President/CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about DialMyCalls?** It provides a great call out systems for our after-school programs, we operate at 13 different sites serving over 3000 students each year and DialMyCalls makes it easy for us to communicate with the families we serve, not only for emergencies but with general updates. The best thing is how easy it is to use, even the most tech phobic of our staff has not problems learning how to use it quickly and effectively. We have been using the system for many years so I can't really remember the details of the set up process, but I know, as a busy administrator I didn't have to do a lot to get it off the ground and the staff from DialMyCalls were super helpful and supportive. I believe in the many year of working with DialMyCalls we have had no more than a tiny issue or two, but as we have come to expect from them, they fixed any issues quickly. For my organization, DialMyCalls is worth every penny, we love it. **What do you dislike about DialMyCalls?** I can honestly say, I don't know of anything that I dislike about it. Thanks for keeping it simple ;) **What problems is DialMyCalls solving and how is that benefiting you?** We can get our messages out quickly, from emergency notifications, to changes of schedules, to simply keeping the families we serve informed, its an amazing tool. ### 37. Great product for the price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about DialMyCalls?** Love the updates they continue to do that make it even easier to use. **What do you dislike about DialMyCalls?** It still has many steps but again, they are appreciated and thorough. **What problems is DialMyCalls solving and how is that benefiting you?** It gives us a quick and inexpensive option to send out messages to all of our staff. ### 38. Effortless Communication for Large Groups **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse P. **Reviewed Date:** January 05, 2026 **What do you like best about DialMyCalls?** I really like how DialMyCalls is a simple way to communicate with my entire church concerning events, updates, or schedule changes. The simplicity is wonderful. It's very intuitive and easy to use, and from start to finish, it's just a great experience. The initial setup was very easy, very simple, and the instructions were easy to follow. It's easy to use and very intuitive. **What do you dislike about DialMyCalls?** Nothing **What problems is DialMyCalls solving and how is that benefiting you?** DialMyCalls helps me communicate with a large number of people in my church at once. It's simple, intuitive, and makes updating everyone about events and schedule changes effortless. ### 39. Amazing Support That Walked Me Through Every Step **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about DialMyCalls?** The support is amazing. They walked me through every single part of our transaction. And made sure I got the program I needed! **What do you dislike about DialMyCalls?** There was nothing I disliked. They were extremely helpful! **What problems is DialMyCalls solving and how is that benefiting you?** As I said, they helped me every step of the way. ### 40. DialMyCalls is exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about DialMyCalls?** We are a small micro-school and needed a way for parent communication! This is the best service I was able to find, I love that I can pay as I go! It works perfectly and is SO much better than a group message or any app. Parents don't want another app to download or their phone blowing up from group texts. Also Sarah was amazing and helped me set everything up! She made the process so easy! **What do you dislike about DialMyCalls?** I wish there was an option to use credits for two way texting for the pay as you go plan **What problems is DialMyCalls solving and how is that benefiting you?** We needed an easy effective way to communicate with parents without annoying them with endless group chats and group texts. This was the answer to our problem, and even better that we can pay as we go! This is so important because we have limited funds being a micro-school. ### 41. Excellent Features and Pricing, Seamless Web Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Michael P. | Information Technology Director , Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about DialMyCalls?** The excellent set of features and pricing makes DialMyCalls are perfect fit for our organization. The modern website has a great user interface and makes it easy to manage the entire process. **What do you dislike about DialMyCalls?** I would like to see the mobile app updated with a clean user interface. **What problems is DialMyCalls solving and how is that benefiting you?** Our outdated phone system and Microsoft 365 email can’t help our staff in an emergency. DialMyCalls gives me the ability to contact the right staff at the right time for the right reasons. ### 42. Effortless Mass Communication, Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Marlene S. **Reviewed Date:** December 27, 2025 **What do you like best about DialMyCalls?** I find DialMyCalls fairly easy to use and it saves me a lot of time. I use the mass text feature to send out a text to all residents about when to move cars, which saves me from going door to door. The initial setup was also easy, and my test run seemed to work fine. **What do you dislike about DialMyCalls?** I LIKE IT VERY MUCH **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to update residents on snow removal. It saves me from going door to door, is fairly easy to use, and saves time with mass text capabilities. ### 43. Reliable, quick, easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas S. | Minister of Music, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about DialMyCalls?** Ease of use and very reliable. Good, responsive support **What do you dislike about DialMyCalls?** Sometimes it's hard to find the menu with options that I need. **What problems is DialMyCalls solving and how is that benefiting you?** Sending out emergency notices efficiently, quickly and reliably. ### 44. Affordable, Feature-Rich Solution That Streamlines Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2026 **What do you like best about DialMyCalls?** We were really impressed with how affordable and extensive the product is. It offers great features, and we're excited to be able to streamline communication with our members without breaking the bank. **What do you dislike about DialMyCalls?** We don't currently have any dislikes! Everything has been very easy to set up and use so far. **What problems is DialMyCalls solving and how is that benefiting you?** We often struggle to spread the word about class cancellations to all our members. We hope that this will help us tremendously. ### 45. Incredibly User-Friendly with Sophisticated Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about DialMyCalls?** It's incredibly user friendly and has many sophisticated features **What do you dislike about DialMyCalls?** I wish failed list uploads clearly explained the specific issue related to the upload. **What problems is DialMyCalls solving and how is that benefiting you?** It allows us to reach a mass amount of customers ### 46. Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Meghann S. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about DialMyCalls?** This app has made it easy and efficient to sent text messages to all my customers at the same time. I use it every day and it has allowed me greater productivity which as allowed my income to increase. Once you're in, its easy to navigate, customer support is just a chat box away with quick replies. **What do you dislike about DialMyCalls?** Getting started was a bit difficult as I had no idea what I was doing or what information and documents were needed. Customer support was my go-to during this time. **What problems is DialMyCalls solving and how is that benefiting you?** Being able to contact multiple customers, while keeping everything organized, is key. ### 47. Effortlessly Simple and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about DialMyCalls?** It’s simple to use! With someone with limited skills on all tech stuff it’s nice to use something that isn’t extremely complicated. **What do you dislike about DialMyCalls?** Nothing, the service was simple to understand and use! **What problems is DialMyCalls solving and how is that benefiting you?** I needed to quickly notify my customers of a major change taking place on our website, so it was perfect to broadcast the message to all of my customers quickly and efficiently! ### 48. Seamless start up and integration **Rating:** 5.0/5.0 stars **Reviewed by:** Amy W. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about DialMyCalls?** We had to move away from another platform and Sarah at DialMyCalls reached out right away with pricing information for our situation, and then helped onboard us to make sure we were up and running right away. Other platforms did not allow for the 14 day trial to check it out ourselves and did not follow up with an actual human, so right away they were at the top of our list. Then, upon trying out the functionality, we knew it was the right solution for our needs. **What do you dislike about DialMyCalls?** We haven't found any downsides at this time. **What problems is DialMyCalls solving and how is that benefiting you?** It is allowing us to have an opt in way for our patrons to choose to hear from us to be reminded about upcoming opportunities. ### 49. DialMyCalls is an affordable and easy solution to reduce call volume & increase clear communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica J. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about DialMyCalls?** DialMyCalls is very affordable for small businesses with a wide variety of solutions to help support phone call and text capabilities. During periods of high call volume, it has allowed us to reduce the amount of time we have to spend on the phone coordinating and notifying customers of appointments. The platform allows us to communicate concisely and accurately with our customer base, providing us with piece of mind that customers have been amply notified of upcoming appointments. **What do you dislike about DialMyCalls?** DialMyCalls is a well-rounded platform and incredibly user-friendly, though the ability to use tags in the contacts function would be a great improvement. **What problems is DialMyCalls solving and how is that benefiting you?** We have entered a season of high call volume where we have to provide phone notice to many customers at once regarding upcoming appointments. DialMyCalls allows us to send out one automated message to our customers regarding upcoming appointments, reducing the amount of time we need to spend calling customers individually. **Official Response from David Batchelor:** > We're glad to hear that DialMyCalls has been able to help reduce your call volume and improve communication with your customers. We appreciate your feedback about the contacts function and will take it into consideration for future improvements. ### 50. Effortless Communication, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. **Reviewed Date:** December 21, 2025 **What do you like best about DialMyCalls?** I like how DialMyCalls makes the job easier and allows me to reach many people at once. The setup is very easy, and everything works fine together. I value the ease of use and the ability to do things faster. **What do you dislike about DialMyCalls?** Very good **What problems is DialMyCalls solving and how is that benefiting you?** I use DialMyCalls to get jobs done easier and faster, reaching many people at once, which I find very easy and valuable. ## DialMyCalls Discussions - [Would there ever be a feature for a longer message with a lower rate or a special rate for teachers?](https://www.g2.com/discussions/34656-would-there-ever-be-a-feature-for-a-longer-message-with-a-lower-rate-or-a-special-rate-for-teachers) - 2 comments, 1 upvote - [Is the use of RoboCalls declining, because too may people are using them for election campaigns and consumers are tired ofa nnoying messages](https://www.g2.com/discussions/25404-is-the-use-of-robocalls-declining-because-too-may-people-are-using-them-for-election-campaigns-and-consumers-are-tired-ofa-nnoying-messages) - 2 comments, 1 upvote - [Do you intend on implementing paper billing for non-profits?](https://www.g2.com/discussions/do-you-intend-on-implementing-paper-billing-for-non-profits) - 2 comments, 1 upvote - [Why don't my missed calls go to voicemail?](https://www.g2.com/discussions/why-don-t-my-missed-calls-go-to-voicemail) - 3 comments, 1 upvote - [how do I add contact from a new pos system (MYNT)](https://www.g2.com/discussions/how-do-i-add-contact-from-a-new-pos-system-mynt) - 1 comment, 1 upvote - [View DialMyCalls pricing details and edition comparison](https://www.g2.com/products/dialmycalls/reviews?filters%5Bnps_score%5D=5&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+12%3A10%3A34+-0500&secure%5Bsession_id%5D=892f9fe4-362a-4229-b81c-a99ac937cd59&secure%5Btoken%5D=dc00c43212ef8f9e7fb5c2d1e8aed986fb023a5722b867a9b97bc4974b6c5cc2&format=llm_user) ## DialMyCalls Integrations - [Planning Center People](https://www.g2.com/products/planning-center-people/reviews) ## DialMyCalls Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting - Volunteer Management - Financial Management - Asset Tracking - Expense Tracking - Time & Expense Tracking - Sales Tax Management - Attendance Management - Cash Flow Management - Receipt Management - Purchase Order Management - Membership Management - Invoice Management - Compliance Management - Registration Management - Contact Management - Communication Management - Worship Planning - Attendance Tracking - Visitor Tracking - Forms Management - Website Management - Small Group Management **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools - Payroll Management - Cash Management - Pledge Management - Email Management **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Accounting Integration - Social Media Integration **Additional Functionality** - Event Scheduling - Multi-Currency - Real-Time Data - Customizable Branding - Data Import/Export - Mobile Access - Customizable Templates - Recurring/Subscription Billing - Bank Reconciliation - Financial Reporting - Real-Time Reporting - Transaction History - For Religious Organizations - Financial Analysis - Budgeting/Forecasting - AI Copilot - Accounts Receivable - Credit Card Processing - Invoice Processing - Electronic Payments - ACH Payment Processing - Customizable Reports - Reminders - Accounts Payable - Reporting & Statistics - General Ledger - Billing & Invoicing - Generative AI - Activity Dashboard - API - Check Printing - Multi-Location - Alerts/Notifications - Member Portal - Child Check-in - Online Giving - Member Directory - SMS Messaging - Contact Database - Online Calendar - Role-Based Permissions **SMS Platform** - Reporting - Marketing Automation - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top DialMyCalls Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (816 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (567 reviews)