I enjoy using DialedIn for assisting clients with their Medicare plans as it has enabled me to help hundreds of people with their healthcare. The ease of navigation in DialedIn is a standout feature, particularly the convenience of having everything on the Home Screen. This makes accessing various functions straightforward and efficient. I find the initial setup to be very easy, and the quick search bar is exceptionally useful. These features combine to create an experience that is both accommodating and supportive of my work needs, leading to my willingness to highly recommend DialedIn to others. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like that DialedIn allows me to place multiple calls per minute without pressing any buttons, which is really efficient. The ease of access is also a plus, as logging in and placing calls is an easy process that takes almost no time. Review collected by and hosted on G2.com.

Every now and then the dialer will automatically log me out, but I just log back in within a few seconds and continue working. Review collected by and hosted on G2.com.

I really enjoy using DialedIn as it makes my work significantly easier by functioning as an auto dialer for survey calls. The feature that stands out the most is that I don't have to manually dial anything; it automates the entire calling process for me. Additionally, DialedIn is very easy to use and the initial setup was straightforward without any complications. This ease of use has improved my workflow efficiency as managing calls has become a seamless task. Overall, I'm extremely satisfied with DialedIn, finding its functionality perfect for my needs. Review collected by and hosted on G2.com.

there isn’t anything i dislike Review collected by and hosted on G2.com.

I find DialedIn very easy to use and simple. It's really user-friendly and keeps everything in one place, making it easy to track my calls and organize information. I also love how it simplifies my everyday work and helps with my work-life balance. The simplicity and user-friendliness stand out for me. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love how DialedIn puts in our call disposition notes and notes into our contact record automatically with every call or activity. It saves so much time daily to our lead qualification team, and we do not make any manual entry mistake. Further, we receive real-time insights into active calls with the dashboard of supervisors giving our team lead a chance to coach instantly without interrupting the work. This has also enhanced consistency of our qualifying questions. Review collected by and hosted on G2.com.

The custom reporting experience can be a little clunky at times as you are designing very specific data sets. It generally takes several additional clicks to get an exact view. I would also like to see some two way data synchronisation of some custom fields to our primary CRM. Sometimes the rearrangement of buttons due to the new software updates will bring about some confusion where one will be searching to find the locations of familiar functions. Review collected by and hosted on G2.com.

The most valuable feature about DialedIn is its versatility to format our qualitative interviews. We are able to code dynamic pathways of questions and this ensures that there is consistent data collection of all participants even in the case where the conversation goes in different directions. It also makes it so easy to follow-up it really is that easy and by just clicking on a contact we all of our previous notes instantly and this really allows us to resume where we left. The supplied script prompts ensure that we are able to get participant consent to record at the correct point each time. Review collected by and hosted on G2.com.

The primary downside is that the qualitative text analysis options are not built in to the call notes and we continue to export all of that. Switching between research projects that are currently open can at times be somewhat cumbersome, particularly in switching between participant pools. Audio clip quality is not always crystal clear as we would require to perform fine-grained transcription and theme analysis. Review collected by and hosted on G2.com.

The most I like about DialedIn is the simplicity of it. There are a lot of other dialers out there that are so complicated to use just for phone software, but DialedIn is very simple and straightforward. It's also very easy to set up; opening the software, downloading it, and that's it. Review collected by and hosted on G2.com.

The only thing I would say would probably be the connection for when it comes to the headsets. Review collected by and hosted on G2.com.

I love how quickly it connects me to customers. Review collected by and hosted on G2.com.

No complaints at all with the program. It works great Review collected by and hosted on G2.com.

Everything is at your fingertips simple. Review collected by and hosted on G2.com.

It could be a little more orderly nothing is in sync Review collected by and hosted on G2.com.

I use DialedIn for working from home and it has great tools to help me get through the workday. I like the way calls come through very clear, which is really important. The app works just fine and nothing needs to be improved. The initial setup was very, very easy, which I appreciate. Review collected by and hosted on G2.com.

nothing i love it Review collected by and hosted on G2.com.