I like DialedIn because it is incredibly easy to use and user-friendly. Its interface allows me to disposition a call with ease, making my workflow more efficient. The simplicity of pressing a disposition and having it automatically move to the next call is a feature I find particularly valuable. Additionally, the initial setup of DialedIn was super easy; I managed to download and get it ready in about 10 minutes. These aspects make it a reliable tool for managing my calls, and I would highly recommend it to others, giving it a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

I wish the script would pop up in a more timely manner. I sometimes have to write down the first sentence of the survey because the script lags. Review collected by and hosted on G2.com.

I love the flexibility of the contact fields of DialedIn. We are able to tag interactions and prospects in ways much exceeding that of standard CRM data allowing us to segment outreach niche effectively. Video recording the calls is also excellent in terms of reviewing the conversations and training new members of the team. And our new staffs appear to get the interface quite easily. Review collected by and hosted on G2.com.

The system is a bit slow at times when we are busiest on the out-bound, hence flow is interrupted. Another thing I would like to see is more malleable possibilities toward custom dashboard views. They could help with a section of quick internal notes on campaign progress not just individual contact notes. Review collected by and hosted on G2.com.

I really like DialedIn because it is quick, simple, and easy to use. It saves time on the back end and allows me to answer calls faster, which helps me keep more clients on the line. This, in turn, creates more business for me. It's also great that the initial setup was straightforward, just a quick five-minute download, and it was ready to go. Review collected by and hosted on G2.com.

I've noticed some lag issues with DialedIn, which might just be connectivity issues. Review collected by and hosted on G2.com.

I find DialedIn very easy to use, with everything laid out well. I like how the dispositions are easy to find, and I appreciate that it remembers my status when I log out and puts me in the same status the next time I sign in. The initial setup was incredibly easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

The way I call someone back could be simplified. Like having to open the call history and make the call. Review collected by and hosted on G2.com.

I enjoy how easy it is to use DialedIn. It's not very complex at all and is very user-friendly. The available and busy icons always work for me. I found the initial setup extremely easy; I just installed it, and it was ready to use on my computer. Review collected by and hosted on G2.com.

Just the connectivity. At the beginning, I did have a lot of sound issues where there was a lot of crackling. I ended up replacing my headset. That resolved the issue, but sometimes there's still staticky noises, and I have respondents that have a hard time hearing me. But usually, a restart will resolve that issue. Review collected by and hosted on G2.com.

I find the leads from DialedIn pretty good, and it's great that the connection is solid and I don't experience issues. I love that DialedIn automatically calls leads so I don't have to cold call, and it even changes the number, which is awesome. DialedIn is valuable because every time I connect, I know the calls are going to come in, and I always get at least one sale a day. The initial setup was pretty easy. Review collected by and hosted on G2.com.

The callback function. Sometimes the callback glitches. Review collected by and hosted on G2.com.

I love how DialedIn eliminates the need for manually typing in numbers, making my workflow more efficient and less prone to errors. The seamless transition from call to call is incredibly beneficial, allowing me to end a call, disposition it, and then have the next one come in without any hassle or interruption. This seamless flow significantly enhances my productivity and keeps my tasks aligned with minimal delays. Setting up DialedIn was also very easy, which reduced the initial effort needed to integrate it into my daily routine. Review collected by and hosted on G2.com.

I dislike the random freezing issue with DialedIn. This occasional freezing disrupts the workflow and interrupts the seamless experience I expect when handling calls, which can be frustrating when trying to maintain efficiency in my tasks. Review collected by and hosted on G2.com.

I really like how easy and smooth the interface of DialedIn is. It helps me move faster throughout my day because everything is accessible, making my work efficient. This ease of use allows me to get through my calls and transition to the next one seamlessly. If I need to call someone back or if a call disconnects, DialedIn makes it incredibly easy to just call back. I also appreciate the feature that allows me to preview a call before making it. The setup process was straightforward as well; our logins were set up quickly and we received a quick tutorial, which was sufficient for us to get the hang of it fast. Review collected by and hosted on G2.com.

I find it frustrating that when I put a client on hold, another call can come in. It puts me in an available status, which is not what I intend. This makes handling calls awkward because I have to use the mute button instead to avoid this issue. It would be better if DialedIn made it easier to put a client on hold without allowing another call to interrupt. Review collected by and hosted on G2.com.

I really like the quickness of disposition for leads in DialedIn. The ability to quickly disposition a lead through the drop-down menu helps me dial quicker, making my telemarketing efforts more efficient. The tools on the site are also easy to navigate, which makes my job easier overall. Additionally, the initial setup was very easy, and I was ready to go within ten minutes. I have no complaints at all. It's one of the best dialers I've used. Review collected by and hosted on G2.com.

No complaints! Review collected by and hosted on G2.com.

I really like that DialedIn is very consistent in getting leads and making calls. The system is easy to use, which is important for my role as a receptionist. I enjoy the shortcuts they offer that make my job easier, especially since I'm more of a keyboard person and prefer not to use the mouse as much. Additionally, it was fairly easy to install on the computer. Review collected by and hosted on G2.com.

I think the quality of the program is pretty good. If there are gonna be anything to improve, might be, like, personalization options. Review collected by and hosted on G2.com.