--- title: Dialaxy Reviews meta_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 222 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 222 scale: '5' date_modified: '2026-07-21' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews **Vendor:** Dialaxy Inc. **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 222 ## About Dialaxy Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. ## Dialaxy Pros & Cons **What users like:** - Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently. (94 reviews) - Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly. (62 reviews) - Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions. (56 reviews) - Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience. (49 reviews) - Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication. (48 reviews) - Users find Dialaxy's **affordable pricing and excellent features** ideal for startups and teams, enhancing communication flow effectively. (48 reviews) - Easy Setup (42 reviews) - Affordable (40 reviews) - Users value the **affordable international numbers** offered by Dialaxy, greatly enhancing communication for their startups. (38 reviews) - Call Recording (34 reviews) **What users dislike:** - Users find the **number options limited** to US and Canada, wishing for more international choices. (20 reviews) - Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience. (19 reviews) - Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations. (18 reviews) - Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users. (15 reviews) - Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming. (14 reviews) - Users express concern over the **limited functionality** of Dialaxy, wishing for more features and CRM integrations. (14 reviews) - Missing Functionality (10 reviews) - Mobile App Issues (9 reviews) - Performance Issues (9 reviews) - Users express frustration over **delays** in documentation and support responses, seeking faster processing times. (8 reviews) ## Dialaxy Reviews ### 1. Dialaxy is great for US numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Sneha N. | Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Dialaxy?** We run an advertising agency and we wanted to expand our business on US market and also wanted to do local reach out and our strategy included to buy us numbers on bulk from different location and generating leads on various location but we were worried that it would take a lot of time but with Dialaxy and its very very affordable price it was very extremely easy to buy us numbers and we bought on bulk and it roughly took 2 days which was very quick. We are very satisfied from Dialaxy's service. **What do you dislike about Dialaxy?** I am very satisfies from Dialaxy's services. There's nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problems by providing me multiple Us numbers in affordable price and helping our business to create local presence on US market which has helped us to generate leads which directly benefits our business. ### 2. Could be a decent Option for a Virtual Phone Number **Rating:** 3.5/5.0 stars **Reviewed by:** Hui Fang N. | Social Media Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Dialaxy?** Dialaxy is okay to use , so far a decent option to switch into , if looking for virtual phone number. Good support provided , i got no issue while having my US number. **What do you dislike about Dialaxy?** You get only limited features only , although its good but having more features would be better i guess. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy helps me manage my call records in good pricing with good call quality. ### 3. Best virtual phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Tejas V. | Front Desk Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Dialaxy?** I say Dialaxy is best virtual phone system, because there is no any hidden subscriptions as I have seen in many other VoIP system also Dialaxy is really affordable in comparison to other VoIP providers. Dialaxy also has best customer support they were available anytime I had any problem. I am a front desk executive and I have to record a lot of information of the employees that work's on our office and Dialaxy has been so helpful as I get to send bulk SMS and take multiple calls and route calls to person it was intended to every feature has been really helpful. Thanks Dialaxy! **What do you dislike about Dialaxy?** No., I dont dislike anyyyythingg about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy helps to send bulk sms, call, have a meeting everything all in one place which has really helped my work productivity. ### 4. Great Experience with Dialaxy! **Rating:** 5.0/5.0 stars **Reviewed by:** Rupali B. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Dialaxy?** I work in a Finance Company and one of my job is keep track of all the clients from inside and outside the valley which keeping their track manually is very hard and recently my friend recommended me Dialaxy. First of all, for a new user like me it was not hard to set up my account it was very easy to use and a guy from support helped me all the way. Also beacuse of thier call routing, forwarding and call history features it has been really easy for me keep tracks of my clients. Dialaxy has really really helped me to keep track on my clients. **What do you dislike about Dialaxy?** I wish there was more CRM for integration. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has helped me by keeping track of my clients with their call feature which was a huge problem for me. ### 5. Best affordable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rashmi T. | Software developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Dialaxy?** I am a Software developer, me and my team we have been using Dialaxy for a while now but before we could only buy US and Canadian number but recently Dialaxy has added over 100+ countries from where we can buy virtual numbers. Me and my team we deal with clients from all over the world and this has been really really helpful and also their is no price increase it is still as affordable as it was before. Also it is extremely easy to use and easy to implement. They also have one of the best support team. **What do you dislike about Dialaxy?** Dialaxy is best and very affordable there's nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is providing virtual numbers from 100+ countries which has solved huge problem for our team. ### 6. Dialaxy Makes Outbound Calling Effortless! **Rating:** 5.0/5.0 stars **Reviewed by:** Parth P. | Link Building Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Dialaxy?** What I appreciate most about Dialaxy is how straightforward and seamless it makes outbound calling. As a personal assistant to a busy real estate professional, I did extensive research, and Dialaxy stood out as the ideal solution. Their customer service team is responsive and efficient — anytime we encountered an issue with the website, they provided a quick turnaround and helpful support. **What do you dislike about Dialaxy?** One area for improvement would be the invoicing process. It would be much more efficient if Dialaxy automatically sent invoices via email when credits are purchased. Having to manually request an invoice adds an extra step that could otherwise be spent on more productive tasks. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has significantly improved our ability to connect with leads using a local number. The local presence it offers has been a game changer for our real estate business, making our outreach feel more personal and effective. ### 7. Excellent Service and Effortless Calling Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Luke M. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2025 **What do you like best about Dialaxy?** Good service , easy to use and decent call quality , i love dialaxy for this. I Use it almost daily and everything is fine till date. **What do you dislike about Dialaxy?** Device compatibility has to be improved , other than that there is not any such thing to dislike ! **What problems is Dialaxy solving and how is that benefiting you?** I have been handling international clients through calls , and the IVR support is working fine for me . ### 8. Keep Going Dialaxy! **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak G. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Dialaxy?** I was very skeptical about Dialaxy because of them claiming to provide international in such low price compared to other but I gave it a try and let me tell it was totally worth it and penny is worth it because dialaxy not only provides international number but with that affordable you get soo many great features. I am Business Manager and Dialaxy helps me to separate my personal calls from my business calls. They have great feature such as SMs/MMs, call routing, call forwarding, voicemail, multiple numbers and soo much moree and also their customer support is really good. **What do you dislike about Dialaxy?** wish there was more integrations but I don't dislike dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Helps me to separate my personal calls from business calls. ### 9. Dialaxy has helped me grow my startup business **Rating:** 5.0/5.0 stars **Reviewed by:** Ezra L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Dialaxy?** I have just started a startup advertising agency and we are dealing with a lot of international clients' had heard about VoIP but was not very familiar after a lot of research I came across among a lot of VoIP providers but most them were not very affordable for startup companies then I found about Dialaxy. The best thing about Dialaxy is that it provides international numbers among various countries in very affordable price which has really helped to grow my business also support team of Dialaxy was really really helpful they helped me setup my account and explained me all the features and how to use. **What do you dislike about Dialaxy?** There's really nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has really really solved me huge problem of dealing with my international clients buy providing international numbers on affordable price. ### 10. Dialaxy has helped me grow my business **Rating:** 4.5/5.0 stars **Reviewed by:** Mythili D. | Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Dialaxy?** The best thing, I like about Dialaxy is its call and message feature, it is very smooth and very efficient. I have also got 6 Us numbers to deal with my clients and have been using them to the fullest. The application is also very easy to use and support team are also always there to help. **What do you dislike about Dialaxy?** The only one think, I dislike about Dialaxy is the call recording feature was compulsary. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping me solve problem of dealing with my clients from traditional phone which was very hard for multiple calls and dealing with messages differently but with dialaxy there is call and sms feature available which has saved us a lot of time and also it also provides international number which also make very easy to deal with international clients. ### 11. Easy Interface and Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Ethan P. | Client Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Dialaxy?** Simple to use with very easy interface . Loved the IVR feature and call quality of dialaxy along with excellent customer support. Sam guided me through out the documentation process. **What do you dislike about Dialaxy?** A bit complicated process to get number other than US or Canada. **What problems is Dialaxy solving and how is that benefiting you?** I use it to keep track on my call records and collect response to analyze my client sentiments. ### 12. Dialaxy is my go to VoIP platform for business communication **Rating:** 5.0/5.0 stars **Reviewed by:** Anjali S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Dialaxy?** I am currently running Media and Marketing agency in Belgium and our target market is US and Canada which can be very huge challenge. My company is also a start-up company and finding affordable VoIP solution was very important for me, after some research I found out many organizations using Dialaxy. The best thing about Dialaxy is that it is very affordable especially for start-up's such as us, it's really affordable and also has every important call features and also we bought Canadian and Us number which has really enhanced our presence and also improved our business communication. **What do you dislike about Dialaxy?** I have nothing to dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved huge problem of enhancing our presence on our target market and also solved our problem by providing affordable solution. ### 13. I have best experience with Dialaxy **Rating:** 4.0/5.0 stars **Reviewed by:** Jaxon R. | Business Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Dialaxy?** What I like best about Dialaxy is it is a very affordable platform providing most advanced call features and international numbers mostly for US and Canada. For, purchasing US and Canadian number. Dialaxy has been best for dealing with our Canadian and US clients as Dialaxy provides these number very fast and their support help's you all the way. **What do you dislike about Dialaxy?** But, I do have something I dislike about Dialaxy. Dialaxy markets them showing a lot of features but when I go to use them the features are shown coming soon which I really dislike also we can buy only US and Canadian international numbers only no other country. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved me problem of building presence on US and Canada by providing international numbers for these country. ### 14. Dialaxy is absolutely life saver **Rating:** 5.0/5.0 stars **Reviewed by:** Jesen H. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Dialaxy?** As a freelancer, I was really struggling to find affordable VoIP providers but most them are very expensive my friend recommended me Dialaxy and let me tell you it is absolutely best. First of all, it is really really affordable providing all features that you can get on expensive one also the customer service was so sweet and understanding he helped me in every step on setting my account. I also got Us number and i got it within an hour which is so fast. **What do you dislike about Dialaxy?** I have absolutely nothing to dislike about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved me huge problem of having to use expensive voip. Dialaxy is very affordable and has all the necessary features which has really helped me to manage my budget as a freelancer. ### 15. Dialaxy: The Perfect Choice for Small Businesses with Powerful Features **Rating:** 4.5/5.0 stars **Reviewed by:** Reina P. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Dialaxy?** Dialaxy is great , i own a small business and it cant be a better option better than dialaxy. Great work ! with very effective features. if you are starting small give it a try. **What do you dislike about Dialaxy?** I had a bad experience while keeping my documents at starting. you can work on that along with new design. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping me manage my call records in most smooth way possible. ### 16. Dialaxy has been great help **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun C. | Financial Adviser, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Dialaxy?** The best thing I like about Dialaxy is how much it has helped our business and connect to customers and our staffs so easily. I work in a Finance company and as a Financial Advisor I have to deal with both international and local clients. Dialaxy with its call features and virtual numbers all these features in such cheap price is amazing. Dialaxy has really helped to boost our communication. **What do you dislike about Dialaxy?** One thing I dislike is the legal process to buy new number take a lot of time but again Dialaxy's support helped me in every step. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problem by helping me connect with my both national and international clients in such affordable prices. ### 17. Dialaxy for seamless outbound call! **Rating:** 5.0/5.0 stars **Reviewed by:** Mary N. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Dialaxy?** What I appreciate most about Dialaxy is its direct approach during outbound calls. As a personal assistant to a busy realtor, I conducted research, and Dialaxy seems like the best fit for us. The customer service team offered timely assistance, and I can say they have a fast turnaround when there is an issue with their website. **What do you dislike about Dialaxy?** I think Dialaxy needs to have an automated feature on their system where if customers purchase credits for a call, an invoice will be automatically sent via email, cause sending a message just to ask for an invoice is not productive when I could do another task for that time. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been a great help to us in calling our leads with a local number. The number that was provided by Dialaxy has been a game changer to our real estate business. ### 18. Hands Down Best Call Quality! **Rating:** 5.0/5.0 stars **Reviewed by:** Shaan S. | Virtual Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Dialaxy?** I am a Virtual Assistant, working mainly with US and Canadian clients and call quality has always been my problem. But after using Dialaxy, I'm so relieved because I finally found VoIP that provides good call quality as they claim. Even when I have poor network that call quality barely drops and there is little to know lagging which has helped me a lot when dealing with my clients. **What do you dislike about Dialaxy?** As per my experience and all the features, I have used there's nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has helped me deal with my clients and improve our communication by solving me problem of call quality by providing best call quality while dealing with my clients. ### 19. Effortless Number Purchase Experience with Dialaxy **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Dialaxy?** Dialaxy number buying process is very easy. I wanted USA number and it didn't take me more than a minute. **What do you dislike about Dialaxy?** I've just started using dialaxy and came to know about a2p verification for sending sms in usa regions. **What problems is Dialaxy solving and how is that benefiting you?** I used to call and send sms to our customer via traditional phone system and it was extremely hard to get track of it. After using dialaxy, everything gets into track and is super easy to use. ### 20. Good Value and Service, But Needs More Features for Large Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Kai Xin W. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Dialaxy?** I have been using dialaxy from few months and its decent in terms of pricing and customer service. **What do you dislike about Dialaxy?** Some major features are missing if you are working for large teams . Also work on your system responsiveness. **What problems is Dialaxy solving and how is that benefiting you?** I use it to communicate with my European clients for my personal business which i run . ### 21. Very thankful to Dialaxy **Rating:** 4.5/5.0 stars **Reviewed by:** Jhanvi S. | Media Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Dialaxy?** Dialaxy is easy to setup, easy to use and also easy to implement but the best feature for me have to be their SMS feature. Clients nowadays prefer texting more than calling having a quick call and because of Dialaxy having SMS feature I don't have to use other app and have whole another platform just to text my clients but I am bummed that there is no MMS feature yet but it is coming soon which I am very excited about. **What do you dislike about Dialaxy?** I wish MMS feature will come fast otherwise I love Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Helps me to call internationally and also text them all in one platform ### 22. Good Interface and Support, But Notification Delays Frustrate **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon I. | Artist / Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Dialaxy?** Dialaxy is okay to use , good interface , excellent support and most important decent call quality . **What do you dislike about Dialaxy?** I faced a notification timing a bit slow , that was frustrating to wait . **What problems is Dialaxy solving and how is that benefiting you?** I use it for my own personal use , also people in my office uses it for communication purpose. ### 23. Dialaxy's best for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Sonal B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Dialaxy?** The best thing, I like about Dialaxy is how great it is for small businesses that are searching for VoIP platforms. Dialaxy is very affordable and there are no hidden payment which has been very big issue for me in past with other VoIP platforms. Dialaxy's got almost all advanced features and CRM as all other expensive VoIP platforms. Implementing Dialaxy in our business has really helped our business growth and communication a lot. **What do you dislike about Dialaxy?** Dialaxy is one of the best VoIP platform in my experience. I have nothing, I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving huge problem for me by maintaining business communication and it is benefiting me by as Dialaxy is very affordable platform for small businesses. ### 24. Dialaxy has really enhanced communication flow on our clinic **Rating:** 5.0/5.0 stars **Reviewed by:** Amit V. | Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Dialaxy?** I work in a healthcare sector and we have a lot of workers and patients and sometime keeping up with every information or emergencies was vey hard there would be a lot of confusions but now we are using Dialaxy and really it is the best its call features are really a life saver, now every workers on our clinic are connected 24/7 and now there is no delay due to communication confusions. Dialaxy is the best! **What do you dislike about Dialaxy?** We have nothing we dislike about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving a huge problem of communication flow problem in our clinic and it is really benefiting us as we can be more informed, 24/7 connected with each other and our communication flow has really improved. ### 25. Great Cloud-based phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Mason D. | Principle, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Dialaxy?** I never thought cloud-based phone system can be this useful on education sector and affordable. I am a principle of a school and our internal business communication has improved drastically after use of Dialaxy. Before Dialaxy, there was a lot of gaps between top management and teachers but now we are 24/7 connected and we can discuss about the school events and school discussion anywhere at anytime. And also the call quality never declines which is alsolutely great. **What do you dislike about Dialaxy?** There's no downside about Dialaxy. I like everything about Dialaxy mostly how affordable it is. **What problems is Dialaxy solving and how is that benefiting you?** There was many communication gap between management, teachers and student and now Dialaxy has solved that problem. ### 26. Very nice for US numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel Q. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Dialaxy?** I have a business on US in Virginia and I was struggling to find a way to buy Us virtual numbers from other state in a affordable price but most of VoIP provider prices was very high and I needed multiple number and budget was not that high but Dialaxy provides Us number in very affordable price and from all Us state which was absolutely best. I bought us numbers from different states and it is helping my business immensely. **What do you dislike about Dialaxy?** I wish there was other different country from where we can buy virtual numbers. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problem by providing Us numbers in affordable price. ### 27. Dialaxy is best for getting international numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Althea T. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2025 **What do you like best about Dialaxy?** We were really really desperate to find a local Singapore numbers to call our leads on Singapore, there was other VoIP options too but most of them were not affordable. Dialaxy is best because there price for international numbers are very affordable and it provided great support when we signed in and helped us to get Singaporean number and only took 10 minutes to get the number. **What do you dislike about Dialaxy?** Honestly, there nothing I dislike about Dialaxy as I have only used it for getting international number which was a very pleasant experience for me. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved us huge problem of getting Singaporean number in very affordable price which has really helped to grow our growing business. ### 28. Dialaxy is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Rushar A. | Media Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Dialaxy?** As working in advertising company as a media assistant I have found Dialaxy very helpful. It has enhanced our team communication and our communication with customers all over the world. Dialaxy very easy to use and easy to implement. The customer support is also very good. And my favorite feature is new number generator that dialaxy just launched. **What do you dislike about Dialaxy?** I dislike nothing about dialaxy as it is the best. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving a huge problem for me by providing virtual number all over the world. ### 29. Very helpful tool for remote communication **Rating:** 5.0/5.0 stars **Reviewed by:** Nivedita D. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Dialaxy?** As a software developer, we are mostly working from home and continuous flow of communication with the team is very important while working. So, we decided to purchase a virtual number from Dialaxy which was very cost friendly and the app itself is very easy to use with excellent support team. Dialaxy has helped to boost communication between our team we use it daily for our all projects. **What do you dislike about Dialaxy?** Well, I really don't dislike anything about dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved our communication problem between our remote teams. ### 30. Dialaxy has enhanced our business communication **Rating:** 5.0/5.0 stars **Reviewed by:** Krithi R. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Dialaxy?** I just started my start-up real state company and we got a lot of clients and it was very hard organizing calls and messages of all the clients but after using Dialaxy its call routing, call forwarding, call monitoring and sms and mms feature has really helped us to manage our calls and messages all in one paltform which has saved us a lot time and really enhanced our business communication. So, the best thing about Dialaxy is its call features which is also very affordable. **What do you dislike about Dialaxy?** The call quality get a bit lowered when handling multiple calls. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me huge problem of managing clients calls and messages. ### 31. I really like Dialaxy **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Dialaxy?** I have been using Dialaxy for a while now, its been really pleasant experience for my work. The best thing about Dialaxy is it's super easy to navigate and I really like how I can route and forward calls and manage multiple phone numbers and calls all from one place. **What do you dislike about Dialaxy?** The one thing that I dislike about Dialaxy is some of there integrations are broken. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me huge problem of using multiple platforms and phones to call and message different clients. Dialaxy has really helped me to save soo much time as I can manage calls and messages from one platform which has been huge life saver. ### 32. Effortless Setup and Seamless Client Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Sneha R. | Remote Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Dialaxy?** I like how Dialaxy gives me simple, fast setup for virtual numbers and keeps all client communication oragnized in one place. **What do you dislike about Dialaxy?** For now, very this working very well, their is no problem at all. **What problems is Dialaxy solving and how is that benefiting you?** It solves messy communication by giving a dedicated virtual number, clearer client interactions, and smoother coordinatin. ### 33. Dialaxy is great for buying International Numbers **Rating:** 4.5/5.0 stars **Reviewed by:** Ira C. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Dialaxy?** The best feature, I like about Dialaxy is there international number. As a virtual assistant it can be tough dealing with international clients outside Australia. I subscribed to Dialaxy to get international numbers which has been great fo US and Canadian clients. Dialaxy provides US and Canadian numbers very fast and it is also very affordable. **What do you dislike about Dialaxy?** Something, I dislike about Dialaxy is they only provide US and Canadian numbers. It would be great if they also provided other international numbers too. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me a big problem by providing me international numbers which has really helped me to deal with international clients. ### 34. Dialaxy is really the best **Rating:** 5.0/5.0 stars **Reviewed by:** Pooja P. | Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Dialaxy?** I have been working on healthcare as a nurse but more than 6 years and I never thought communication between our patients and co-workers cab be this easy. we had zero knowledge about VoIP but now after using it I can say it's call features are best thing for me the best feature is call forwarding because it saves soo much time and it forwards calls to right person whenever needed. **What do you dislike about Dialaxy?** I have no compaintabout Dialaxy. Its the best. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving huge problem that is benefitting me is there is no extra time waste just to find right person at right situation. ### 35. Dialaxy's call filter feature is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Dialaxy?** I work in a customer support and we used to get a lots of spam calls to the point where it was directly effecting our leads growth but after using Dialaxy's call filter work has been so easy and it has really saved us a lot of time and mostly it has helped us to filter between spam call and real customer which has helped us to grow our leads. **What do you dislike about Dialaxy?** Nothing there's absolutely nothing I dislike about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has helped me solve problem by filtering spam calls through there spam call filter feature ### 36. I love Dialaxy's calls feature's **Rating:** 5.0/5.0 stars **Reviewed by:** Javier C. | Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Dialaxy?** As a freelancer, dealing with international clients and maintaining communication with international clients can be very tough. But after upgrading from traditional lines to VoIP the communication between me and my clients as been very easy and reliable. I also have couple of partners and dialaxy also helps us to stay connected 24 hrs. All Dialaxy's features and its local and international number are the best feature of Dialaxy. **What do you dislike about Dialaxy?** I genuinely have nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me huge problem communication gaps between our team and our international clients by providing us international number and between our clients. ### 37. Effortless Virtual Number Setup and Seamless Client Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Anup J. | Client Communication Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Dialaxy?** I love how easy Dialaxy makes it to set up a virtual number and keep client communication smooth and organized. **What do you dislike about Dialaxy?** So far, there's nothing major to dislike. **What problems is Dialaxy solving and how is that benefiting you?** Solves messy communication by giving a dedicated virtual number, organizing client messages, and managing calls efficiently. ### 38. Very Affordable for start-up companies **Rating:** 5.0/5.0 stars **Reviewed by:** Zayden T. | department manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Dialaxy?** The best thing, I like about Dialaxy is how affordable it is. As a manager who is running a start-up company finding affordable VoIP solution was really hard. There was a lot of voip providers on market but Dialaxy was the most affordable one and it's features are just so good too. Daialxy's varieties of features and affordable pricing is the best thing I really like about dialaxy. **What do you dislike about Dialaxy?** Up to this day i have nothing I dislike about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me huge problem of enhancing my business communication by providing affordable price with all the major features. ### 39. Dialaxy has the best customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Nadira R. | Sales lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Dialaxy?** I just began using this new communication platform, and I'm also very new to such platforms. The customer support was very helpful and extremely patient helping me set up my account at every step. **What do you dislike about Dialaxy?** The one think I dislike about Dialaxy is there is lack of integrations. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving huge problem of having unanswered leads. Before Dialaxy we use to have problem on leaving leads unanswered as it would take a lot time handling too many leads at same time but now with Dialaxy with features call routing and call tracking and many more it has really solved us problem of unanswered leads. ### 40. Clear Analytics That Drive Team Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Anvi L. | Operational Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Dialaxy?** I like Dialaxy best for its clear analytics, which help track calls performance and improve team efficiency. **What do you dislike about Dialaxy?** In exploring phrase, so right now their is nothing to dislike. **What problems is Dialaxy solving and how is that benefiting you?** it fixes messy communciation by centralizing the calls and messages, using virtual messages and smartly routing the calls. ### 41. Easy Setup and Reliable—A Great Start for My Business **Rating:** 4.5/5.0 stars **Reviewed by:** Arjun R. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Dialaxy?** It is easy to setup and reliable that has help in running by business. **What do you dislike about Dialaxy?** Right now, there is nothing like that, as I am a beginner using this product. More exploring is in process. **What problems is Dialaxy solving and how is that benefiting you?** It has solved my mismanagement problem. As, it helps manages multiple communication system. ### 42. I very much recommend Dialaxy **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan G. | Support, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Dialaxy?** The best thing i like about Dialaxy is it's very affordable and still provides a lot of features. I just started small business and was familiar about VoIP after a lot of research, I came across Dialaxy and it was the best decision ever the support team was vey helpful and all the features and international numbers has really improved our internal communication as well as communication with our international clients. **What do you dislike about Dialaxy?** So far, I have nothing to dislike about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me huge problem of enhancing business communication and dealing with international clients. ### 43. Effortless Virtual Number Setup and Reliable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Aarav T. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Dialaxy?** I love Dialaxys seamless virtual number setup, reliable service that makes business communication simple and professional. **What do you dislike about Dialaxy?** Their is not right now for Dislike right now. **What problems is Dialaxy solving and how is that benefiting you?** It simplifies global communciation, separates business calls, save costs, improves customer experience. ### 44. Dialaxy is great affordable solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram M. | Customer support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Dialaxy?** Dialaxy is best because of their affordable pricing plan. I recently started working as a support and Dialaxy has absolutely saved our time and made our work very easy. Dialaxy has all excellent features such as call forwarding, call routing which has really helped us to deal with customers. Also they provide international numbers too and also they are very affordable. **What do you dislike about Dialaxy?** I don't have anything I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved me huge problem by providing advanced features and international numbers in affordable price. ### 45. Very Satisfied with Dialaxy **Rating:** 5.0/5.0 stars **Reviewed by:** Aiden J. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Dialaxy?** The best thing about Dialaxy is obviously how easy it is to use and how easy it is to implement in our day to day work. As a Designer I work with clients from all over the place and keeping up with them, communicating with them as been really easy all thanks to Dialaxy. **What do you dislike about Dialaxy?** Nothing here, I like everything about Dialaxy **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy helping me improve my communication with my clients from all over the place. ### 46. Dialaxy is mostly good **Rating:** 5.0/5.0 stars **Reviewed by:** Ishita S. | Quality Assurance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Dialaxy?** Dialaxy is mostly good. The best thing about Dialaxy is their call quality is very good even with multiple calls at the same time. The best thing about Dialaxy is there good call quality. **What do you dislike about Dialaxy?** Dialaxy is okay they have a lot features but they still lack some of the features such as CRM there is only fewCRM to integrate with which i dislike about dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problem of providing high quality calls even when I am at multiple calls at the same time. ### 47. User-Friendly Interface and Effortless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Karan M. | Customer Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Dialaxy?** It has user-friendly interface and quick setup. It helps in smooth communication, reduces missed calls. **What do you dislike about Dialaxy?** I am exploring it and their is nothing to dislike right now. **What problems is Dialaxy solving and how is that benefiting you?** It solves communication challenges like missed calls, and inefficient call routing. ### 48. Dialaxy has really helped by business **Rating:** 5.0/5.0 stars **Reviewed by:** Divya M. | Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Dialaxy?** Dialaxy is best VoIP platform. Dialaxy has really helped my Contact Center. Before Dialaxy, we were missing so many leads and there was so many confusion between calls. But after Dialaxy, its call routing. call forwarding and all call features has really helped my business. **What do you dislike about Dialaxy?** As per my experience till now, I have nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving problem by helping me grow my leads and not miss any leads by providing all the call features. ### 49. Effortless and Reliable Solution for Business Calls **Rating:** 4.5/5.0 stars **Reviewed by:** Kritika D. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Dialaxy?** I like its simplicity and reliability. It makes managing business calls effortless. **What do you dislike about Dialaxy?** Their is no such feature to dislike right now. **What problems is Dialaxy solving and how is that benefiting you?** It helps to organize customer calls. reduces response delays, and improves call handling. ### 50. Awesome service easy and quick setup **Rating:** 4.5/5.0 stars **Reviewed by:** Ruben N. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Dialaxy?** The setup was automatic and fast. Once you buy the number is ready to start to using it. Other services are a little complicated and a waste of money, this one in particular not much expensive and easy to use. I was focus in using the SMS feature to receive and send messages, that works great to me. You can use the mobile apps to use the system from your mobile. **What do you dislike about Dialaxy?** When I bought a new number, that number was not pre-configured to receive SMS, lol... I had to buy another one... **What problems is Dialaxy solving and how is that benefiting you?** I just wanted a US number to test a new system that was using SimpleText to send SMS... so I just focus on receive and send SMS messages. - [View Dialaxy pricing details and edition comparison](https://www.g2.com/products/dialaxy/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+14%3A45%3A12+-0500&secure%5Bsession_id%5D=8e7e5e26-82c9-400d-bdbc-2e02e7b0256a&secure%5Btoken%5D=03996328dd532f21fa8067fa2a99ee392467252de8d03370103e53f82411d6c7&format=llm_user) ## Dialaxy Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dialaxy Features **Channels** - Voice - Mobile SMS **Platform** - Mobile Access - Call Routing - Call Back - IVR **Platform Basics - VoIP Providers** - Call Management - Integrations **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Concurrent Calling - IVR **Extensions** - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording **Access** - Browser Extension - Individual Download **Insights** - Automated Voicemails - Automated Note Taking **Advanced Features** - Hold Music - VOiP Number **Features** - Voicemail to Email - Voice Conferencing ## Top Dialaxy Alternatives - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (360 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (615 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,467 reviews)