--- title: Dialaxy Reviews meta_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 223 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 223 scale: '5' date_modified: '2026-07-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews **Vendor:** Dialaxy Inc. **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 223 ## About Dialaxy Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. ## Dialaxy Pros & Cons **What users like:** - Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently. (94 reviews) - Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly. (62 reviews) - Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions. (56 reviews) - Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience. (49 reviews) - Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication. (48 reviews) - Users find Dialaxy's **affordable pricing and excellent features** ideal for startups and teams, enhancing communication flow effectively. (48 reviews) - Easy Setup (42 reviews) - Affordable (40 reviews) - Users value the **affordable international numbers** offered by Dialaxy, greatly enhancing communication for their startups. (38 reviews) - Call Recording (34 reviews) **What users dislike:** - Users find the **number options limited** to US and Canada, wishing for more international choices. (20 reviews) - Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience. (19 reviews) - Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations. (18 reviews) - Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users. (15 reviews) - Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming. (14 reviews) - Users express concern over the **limited functionality** of Dialaxy, wishing for more features and CRM integrations. (14 reviews) - Missing Functionality (10 reviews) - Mobile App Issues (9 reviews) - Performance Issues (9 reviews) - Users express frustration over **delays** in documentation and support responses, seeking faster processing times. (8 reviews) ## Dialaxy Reviews ### 1. Awesome service easy and quick setup **Rating:** 4.5/5.0 stars **Reviewed by:** Ruben N. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Dialaxy?** The setup was automatic and fast. Once you buy the number is ready to start to using it. Other services are a little complicated and a waste of money, this one in particular not much expensive and easy to use. I was focus in using the SMS feature to receive and send messages, that works great to me. You can use the mobile apps to use the system from your mobile. **What do you dislike about Dialaxy?** When I bought a new number, that number was not pre-configured to receive SMS, lol... I had to buy another one... **What problems is Dialaxy solving and how is that benefiting you?** I just wanted a US number to test a new system that was using SimpleText to send SMS... so I just focus on receive and send SMS messages. ### 2. Effortless and Organized Communication Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Rajeev B. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Dialaxy?** It keeps communication effortless and organized. **What do you dislike about Dialaxy?** Some of the advance feature can feel a bit complex at first. **What problems is Dialaxy solving and how is that benefiting you?** it removes the stress of managing calls and cilent communication. ### 3. Dialaxy is best VoIP solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mia C. | HR manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Dialaxy?** Dialaxy is best VoIP solution. Dialaxy has really helped my business communication. Dialaxy is very affordable and it has really helped me grow leads on Us and Canadian market. It provides international numbers in very low price and it has great features too which has really helped and improved my business communication. **What do you dislike about Dialaxy?** There's nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy solving me big problem by providing me international numbers in very affordable price. ### 4. Dialaxy really improved my business communication **Rating:** 5.0/5.0 stars **Reviewed by:** Dheeraj R. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Dialaxy?** the best thing about Dialaxy is I can buy virtual numbers. I bought a virtual number for business use only, it keeps my business and personal calls organized. It is very easy to new number and also Dialaxy has a lot of amazing and very helpful fatures. **What do you dislike about Dialaxy?** Honestly, Theres nothing I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving a huge problem of keeping my business calls and personal calls organized by providing me virtual number on affordable price. ### 5. Dialaxy phone system keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Zara M. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Dialaxy?** I like the advanced phone service provided by dialaxy to its end customer like me. I truly appreciate the effort and feature updates provided by dialaxy within short duration. Just few days back they provided block contact feature and it's been extremely useful for me. **What do you dislike about Dialaxy?** The support team is very responsive but sometime there is delay of response like 10 minutes and more. Hope, they increase their support team to address bulk users. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is been very helpful in doing business for me. I'm able to contact and maintain every customers so easily that I've nothing to stress about. I'm able to use it very smoothly with the help of their support staff. ### 6. Great Call feature and Call Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Neha J. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Dialaxy?** The best thing I like about Dialaxy is their call quality. Even when I'm in multiple call the call quality doesn't decline which is best. Also very easy to use. **What do you dislike about Dialaxy?** There's no downside about Dialaxy in my experience. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy helps me to take or make multiple calls at the same time without decline in call quality which has been huge problem for me in past. ### 7. An easy to use virtual telephony app for business **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan S. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Dialaxy?** First of all, the app is very easy to use with the help of dialaxy customer service team. I would also like to thank you for doing such a amazing job to make customer understand about the product and using it. **What do you dislike about Dialaxy?** I do not have any negative or disliking about dialaxy as of now. **What problems is Dialaxy solving and how is that benefiting you?** I'm using dialaxy as a contact center solution as well as for my sales team. The contact center solution uses for contacting existing client and their problem, while the sales team does cold calling to get new clients. I'm very happy with the call connecting and sms delivery of dialaxy numbers. ### 8. Great Communicating Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Harrison W. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Dialaxy?** Dialaxy is a great platform for the voip services. The subscription charge is very affordable and it provides a free local number or toll-free number for US/Canada. They also provide $1 complementary credit during the first signup. **What do you dislike about Dialaxy?** I'd love to see more crm integrations in the coming days, as it's very limited now. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been made us ease to communicate with our customer on day-to-day basis. Dialaxy has provided a free USA/Canada number and since we're located in Australia, we had to order extra number for Australia as well. To be honest, I'm very happy with dialaxy support and service. ### 9. Dialaxy has been a great tool to boost our revenues lately. **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah C. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Dialaxy?** The best thing about dialaxy is their quick call connection and smooth sound. We'd used different virtual telephony services before and there always would be connection issues but it's not like that in dialaxy. We're very happy about switching to dialaxy. **What do you dislike about Dialaxy?** The documentation process took abour 24 hours which we expected within 2 hours. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving problem related to connection issues for now. Previously, we had used few voip solution but the sound was not clear but it's not like that with Dialaxy. The conection is instant and the sound quality is very impressive. Apart from that, dialaxy is solving problems related to flexibility and scalability for internation numbers. We're able to get Australian virtual number within 24 hours of document submission. The dialaxy number has helped us connect with our client at any time and close deals. ### 10. Affordable pricing and great customer service team **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah P. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Dialaxy?** Compared to other providers, dialaxy has very affordable plan. During my initial research, I saw every voip provider with $15 subscription while dialaxy was providing $10 subscription with 1 free USA/Canada number and $1 credits as well for calls. **What do you dislike about Dialaxy?** The number were assigned after 2 days of document submission, I wish it be fast. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been a huge plus on keeping track of interaction with clients specially for CDR writing and report writing where a clear communication is required. Dialaxy has helped us to establish a very clear communication with our day-to-day customers. ### 11. Excellent customer support and voip service **Rating:** 5.0/5.0 stars **Reviewed by:** Zacari W. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Dialaxy?** The overall service is very good, whether it's about the voip service or the customer service. The onboarding staff was very smooth and made me understand the process. **What do you dislike about Dialaxy?** I acquired few Australian number and it required our company document and took some time as well. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to use dialaxy as a calling solution to our customer to keep track of our sales and support team. I'm able to acquire Australia local number as well as mobile number for ease of communication with our new and existing clients. ### 12. Calling experience made easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Ava P. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Dialaxy?** I can have multiple countries virtual numbers whether it's mobile or local number easily from dialaxy. That's the best thing dialaxy got in their features. **What do you dislike about Dialaxy?** The countries other than usa and canada requires documents and take a little time. **What problems is Dialaxy solving and how is that benefiting you?** I have a consulting service in Melbourne and I can have any countries phone number from dialaxy in order to cold reach clients. I've clients major from south asia regions and I can connect with them via number like usa number and australia number as well as singapore number. ### 13. Easy virtual telephony service **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya U. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Dialaxy?** I must say dialaxy customer service is doing very amazing job by helping non-tech people like us to guide through the overall process. Their on-boarding process was super smooth. **What do you dislike about Dialaxy?** The singapore number needed some document verification and we couldn't choose number from a variety. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to setup a business telephony system for our business. I'm able to get in touch with my client and even the clients are easily able to connect with us via dialaxy virtual numbers. ### 14. Dialaxy has a great messaging service with their Australian virtual number. **Rating:** 5.0/5.0 stars **Reviewed by:** Liam A. | SEO Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Dialaxy?** I like messaging service out of all regarding the dialaxy. The messaging service is very smooth and easy to use. **What do you dislike about Dialaxy?** For Australian number, there's a lot of documentation process and it took us some time to get number. But, as they said it was from the provider but not dialaxy itself. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is making us easy to communicate with clients regarding promotion exchange or even paid promotions in our website. We're able to get in touch with our customer daily. ### 15. Dialaxy helped us manage our sales and support team with ease. **Rating:** 4.5/5.0 stars **Reviewed by:** Roshan G. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Dialaxy?** The support team was very helpful to me and resolved my issues within a minutes, so for me the best thing about dialaxy is support. Apart from that, I like their web app interface which is super friendly. **What do you dislike about Dialaxy?** The documentation verification sometimes take a little long time to release Australian numbers. But, at the end of the day, they help us with those as well. **What problems is Dialaxy solving and how is that benefiting you?** I specially use dialaxy number from Australia and United Kingdom to get in touch with our client base. With dialaxy, we are able to connect with our client whether it is via calls or sms, from anywhere we are. Are staff can be in any location and use dialaxy phone number features easily. ### 16. Dialaxy, the best virtual telephony service for me **Rating:** 5.0/5.0 stars **Reviewed by:** Alice M. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Dialaxy?** The call and sms feature are very good. Also, one number can be used by multiple team member, that fascinates me a lot. **What do you dislike about Dialaxy?** The other countries number are not seen in the portal and need to contact support. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been a great assets for my organization to keep track of my sales team and support team. I'm able to get different countries jumber for local presence and use it for converting the clients. ### 17. Premium call service at a reasonable cost **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Dialaxy?** It helped me to reduce the hassle of managing call schedule and make me easy to track all the call whether it's inbound or outbound calls. **What do you dislike about Dialaxy?** There's possibility of multiple outbound calls but could have been better if I can handle multiple inbound call as well. **What problems is Dialaxy solving and how is that benefiting you?** I am able to track both inbound and outbound sales call with recordings. This helped me to track all calls of my sales agent. ### 18. Dialaxy has been a great communication assets for our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Isha C. | Sales Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Dialaxy?** The best thing about dialaxy is quick call connection and great sound quality for me. I am able to acquire numbers from anywhere in the world for business purpose to expand our networks. **What do you dislike about Dialaxy?** I don't have anything to say about this. **What problems is Dialaxy solving and how is that benefiting you?** I have used traditional phone system previously to connect with our customers but we have multiple team to connect with the customers. One phone cannot be used in such scenarios and we found dialaxy then. We're able to invite number of person to use the phone system and make call and sms at the same time. We're able to login into the system from anywhere and use it for call and sms purpose. ### 19. Dialaxy is one of the best voip service provider with best customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Melisha C. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Dialaxy?** The customer support team of dialaxy is the best, whenever I faced the probem, they're ready to help me at every time. **What do you dislike about Dialaxy?** The USA and Canada number are restricted to messaging due to A2P 10 DLC registration. **What problems is Dialaxy solving and how is that benefiting you?** I'm using dialaxy for our contact center solution to get in touch with our clients and customer for support. The sound quality is crystal clear and very smooth. ### 20. Dialaxy is a very reliable calling app. **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie D. | Lead Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Dialaxy?** The communication strategy has been flawless when I started implementing dialaxy as a telephony service. **What do you dislike about Dialaxy?** The number ordering takes a little time otherwise everything is perfect. **What problems is Dialaxy solving and how is that benefiting you?** I use dialaxy for communicating to my clients for professional assistance for report writing and other technical writing and mentoring jobs. It's been easy using dialaxy for this purpose as I don't have to mix up my personal contacts with professional use. ### 21. Feature rich service from dialaxy team **Rating:** 4.5/5.0 stars **Reviewed by:** Mia T. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Dialaxy?** Dialaxy is a excellent voip provider which deliver robust and clear calling solution. One who is looking for flexible and affordable voip solution, go for dialaxy. **What do you dislike about Dialaxy?** The mobile device has limited features, hope they increase it very soon. **What problems is Dialaxy solving and how is that benefiting you?** I've been running a consulting service in Australia for the past few years and tried many voip service. However, dialaxy has made me satisfied with they clear communication platform. ### 22. Dialaxy is very useful for our sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Deni K. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Dialaxy?** our sales team is able to connect with customers via call and messages, we are able to connect from any location at real time. **What do you dislike about Dialaxy?** we do not have any dislike about Dialaxy for now. **What problems is Dialaxy solving and how is that benefiting you?** Our sales team have to connect with clients on day today basis so Dialaxy help us connect them very easily for call and message. Calling help us to gain more trust with our customers. and increse our sales at overall. ### 23. Dialaxy has been best telephony service for my sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Yalisha S. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Dialaxy?** The call quality and the customer experience on the app side is super cool. There's nowhere to divert us with a clean and smooth user experience. **What do you dislike about Dialaxy?** Messaging services are having little complications due to 10DLC registration. **What problems is Dialaxy solving and how is that benefiting you?** I've a few sales team who need to onboard users and even do cold calling. For this, dialaxy, has been great app fr us to make cold calling to potential customers. ### 24. Great call and sms solution for business **Rating:** 4.5/5.0 stars **Reviewed by:** Issac K. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Dialaxy?** I'm able to get virtual numbers from multiple countries in a single account for centralized communication. **What do you dislike about Dialaxy?** The graphical representation of calls and messages can be improved. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to get virtual numbers from multiple countries in a central account for calls and sms. This has helped me to distribute the number to different users as per their regions for effecting call and sms solution. ### 25. Best voip option for me **Rating:** 4.5/5.0 stars **Reviewed by:** Lachlan M. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Dialaxy?** The app is very smooth and is being improved with time. The pricing is competitive as well and I got 10% discount as well. **What do you dislike about Dialaxy?** Analytics and reporting would have made it very good. **What problems is Dialaxy solving and how is that benefiting you?** I needed to contact our customer living abroad and connecting via own mobile phone or number was difficult. So, I started using dialaxy as a official contact phone number for my customers living abroad. ### 26. Very convenient dialing app **Rating:** 4.5/5.0 stars **Reviewed by:** Haley M. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Dialaxy?** Dialaxy is very easy to use. The support team was very friendly and elaborative about the features in order to onboard me for the first time in dialaxy. **What do you dislike about Dialaxy?** My expectations are met and there has no any issues so far. **What problems is Dialaxy solving and how is that benefiting you?** I user dialaxy to contact my sales customers on day-to-day basic. I keep record and track my customers for my CRM. ### 27. Dialaxy has been very support communication tool for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Dialaxy?** The best thing about dialaxy is its clean and precise design which lured us at the first. After that, when we start using it, we are very much satisfied with the call quality. **What do you dislike about Dialaxy?** Recently the messages are not deivered to the client and on checking with dialaxy it was due to A2P 10 DLC registration which we have already started. **What problems is Dialaxy solving and how is that benefiting you?** We're basically a SaaS news website and we get a lot of enquiries about posting articles and post. To connect with clients in a easy way we've been using dialaxy for the past few months. We use both call and sms features to connect with our clients. ### 28. Easy call flow all around the world **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Dialaxy?** Dialaxy has made very use for us ith the unified platform to manage calls and message with multiple phone numbers in a singlem place. The call quality is very good and the support team is the best I've ever got in any SaaS products. **What do you dislike about Dialaxy?** Number acquiring is very ease for usa and canada but for other countries it required document and a little more time. **What problems is Dialaxy solving and how is that benefiting you?** With the use of dialaxy we are able to connect with our client remotely via calls and sms. Our sales team are in very different places and anybody can access thesame number and keep in touch with the client without any missings. ### 29. Dialaxy for smooth business calls. **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan J. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Dialaxy?** The best thing about dialaxy is their customer support team who are available all the time. Initially, I had some issues about theservice usage and the customer support team handled it very swiftly. **What do you dislike about Dialaxy?** One has to submit multiple documents to get number besides USA and Canada. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving traditional phone system and usage with voip phone service with ease and automation. We're able to contact our customers for any kind of issues or difficulties via calls and sms. ALso, one of the major benifit we got from dialaxy is we're able to open WhatsApp account through which we're more close to our customers. ### 30. Ease for business calling solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Dialaxy?** I've been using dialaxy for the past few months and I really liked the inbound and outbound calling solution. The call connection is very quick and the sound quality is crisp. **What do you dislike about Dialaxy?** I do not have any dislike about the product dialaxy for now. **What problems is Dialaxy solving and how is that benefiting you?** We are a group of teams to assist students on helping academic writing and tutoring services in USA. We cannot connect with our personal phone all the time so we though of opting voip calling solution. That's wherewe found dialaxy on researching voip tool through theinternet. Now, with dialaxy we can use same account and number for multiple people and reach our or converse with the clients. ### 31. Dialaxy has been best virtual telephony service to the date for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Isla R. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Dialaxy?** The call connection and quality is very good with respect to other provider. **What do you dislike about Dialaxy?** I don't have any dislike abut the dialaxy till now. **What problems is Dialaxy solving and how is that benefiting you?** I am a sales executive and need to connect with my clients day to day. using personal number has been tedious and I switched to virtual telephony, dialaxy. And, since then then professional and personal life has been very healthy for me. ### 32. Dialaxy ahs the best support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Liam A. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Dialaxy?** The support team is very helpful and cooperative since I was unknown about some features. They explained it very clearly. **What do you dislike about Dialaxy?** I wish dialaxy had an automatic dialer for more calls and sales closing. **What problems is Dialaxy solving and how is that benefiting you?** We requires virtual number for Australia in order to maintain our client relationship from the sales team. And, with this platform by dialaxy we're having easy calls and connect to our clients. ### 33. Customer service is exceptional with proper instructions **Rating:** 5.0/5.0 stars **Reviewed by:** Sudan T. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Dialaxy?** I've been using dialaxy for about 2 months and the calling rates are way cheaper. Also, the call quality is impressive. **What do you dislike about Dialaxy?** I'm unable to delete call logs and recordings. **What problems is Dialaxy solving and how is that benefiting you?** I'm using dialaxy to have local presence in other part of the world like USA, Canada, UK and Australia. I've purchased number from those regions to connect with my clients for smooth communications. ### 34. The support staff are exceptional **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel I. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Dialaxy?** The call connecting and crystal clear sound is the best feature about Dialaxy. Also, the customer support staff are super friendly and guide properly throughout the process. **What do you dislike about Dialaxy?** I've been waiting for pipedrive integration and informed their team, but they've not lived yet. **What problems is Dialaxy solving and how is that benefiting you?** I'm using dialaxy to connect to my pte clients and communicate with them on a daily basis. ### 35. Great messaging service via their virtual number **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Dialaxy?** The instant messaging service is the best about dialaxy. **What do you dislike about Dialaxy?** The A2P 10 DLC registration took more time than expected by them. **What problems is Dialaxy solving and how is that benefiting you?** I've been using dialaxy as a contact center solution for my saas product. I need to provide support to my clients via calls and messages. Dialaxy has made everything about call and messaging ease for me till date. ### 36. Reliable and trusted voip platform **Rating:** 4.5/5.0 stars **Reviewed by:** Mark W. | Product Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Dialaxy?** The platform is incredibly easy to use and it has made a huge difference in streamlining our communication in daily basis. **What do you dislike about Dialaxy?** It would be easy if we're able to choose number other than USA and Canada for buying. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been a plus in keeping track of interaction with clients for our support team. ### 37. Excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Maria H. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Dialaxy?** The customer service is very good at dialaxy, they helped us solve issues very promptly. **What do you dislike about Dialaxy?** I cannot by number on bulk, I have to buy one-by-one. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to communicate with my customer very easily. Since being a SaaS product, I've to make various calls across the globe and dialaxy has made it very possible and ease. ### 38. Dialaxy has been a great partner for virtual number provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver S. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Dialaxy?** The call quality with dialaxy is very clear as like you're making call from a mobile phone rather than a voip line. **What do you dislike about Dialaxy?** I'd to wait around 2 days to get Singapore virtual number since it required documentation. Please reduce those times. **What problems is Dialaxy solving and how is that benefiting you?** I've purchased a Singapore virtual phone number for our sales team for cold calling purpose. ### 39. One of the happy client of Dialaxy. **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa P. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Dialaxy?** The best thing about dialaxy is their platform support multiple number from different countries which makes us easy to establish a local presence in different countries. **What do you dislike about Dialaxy?** Dialaxy doesn't show how much minutes have been consumed in our first subscribtion whoch they provide 500 minutes. I wish it was also shown so we could be on the track and add credit when the free minutes reaches its limit. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping us build local presence it different part of the world. This helps us to gain more trust from the customer and get new projects. ### 40. Simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad S. | Search Engine Optimization Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Dialaxy?** It was quite easy to get started because their onboarding team was very pleasant to work with and offered training. The product itself is simple to use and set up, particularly with the phone tree that is visual. Although it's modest, I truly enjoy the text-to-speech feature for voicemails and the various voices, which make setting up voicemails for individual users quick and easy. In case the software phone is unavailable, it also features a web phone. **What do you dislike about Dialaxy?** The absence of a good phone directory, like classic PBX system, is my major complain. This is not a big deal because you can at least call extensions, though it still seems strange to do so. **What problems is Dialaxy solving and how is that benefiting you?** Our support team helps our clients, and our sales team reaches out with the aid of Dialaxy. We can even text certain of our clients who like it via Dialaxy. Even though we are a little company, it helps when you periodically need to get in touch with another employee. ### 41. Great virtual telephony app for startups and small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Zoey R. | VP of Support, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Dialaxy?** I appreciate dialaxy for making ease to setup virtual number for business contact centers. The quality of service they provide are out of this world with very good user experiences. **What do you dislike about Dialaxy?** I would love more detailed analysis for each of my agent calls and sms. **What problems is Dialaxy solving and how is that benefiting you?** Contacting clients are one of the most difficult thing in saas markets and dialaxy is solving tha poblem for us by providing virtual numbers and making quick call and sms to our clients. ### 42. Dialaxy has been a communication gap maintainer for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Meadow C. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Dialaxy?** The calling feature which involves multiple user login with same number is the best about dialaxy. **What do you dislike about Dialaxy?** The sms features has been halted due to A2P 10 DLC registration and it's very sad for us. **What problems is Dialaxy solving and how is that benefiting you?** We've got few voip usa numbers and all of our employees can use the same number for calls and messaging works. The call management has been very effective for us to track customers. ### 43. Dialaxy is perfect for those business who have client globally. **Rating:** 5.0/5.0 stars **Reviewed by:** Ruby H. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Dialaxy?** The voice connection and quality in dialaxy is super good with no any kind of dropping connections or network disturbances. **What do you dislike about Dialaxy?** I wish dialaxy has more AI features in the coming days. **What problems is Dialaxy solving and how is that benefiting you?** We've client in global reach and we cannot contact with single type of number. Dialaxy is proving us number from different places so we're able to place different agents/remote workers to get in touch with our clients globally. ### 44. Dialaxy has been a Great tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Lily T. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Dialaxy?** Dialaxy has been a great tool for managing my call center in Asia. I easily got US numbers online, establishing a local presence. Big Thanks to the Dialaxy team for their guidance. **What do you dislike about Dialaxy?** Everything was very pretty smooth. Nothing to dislike. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping me to manage my calls. It helped me to get US numbers, and establish a local presence their just by staying here in Asia. ### 45. The customer support team is super freidndly. **Rating:** 4.5/5.0 stars **Reviewed by:** Maaisa S. | Skill Assessment Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2024 **What do you like best about Dialaxy?** The customer support team is super friendy and helped me onboard the service very efficiently. At first, I had some difficulties in useinf dialaxy but the support team handled very easily. **What do you dislike about Dialaxy?** There is nothing I dislike till date about dialaxy. The customer support team is friendly and the user experience wise too, the product is very smooth. **What problems is Dialaxy solving and how is that benefiting you?** I'm a sales manager and I can easily reach out to my clients via calls and messaging service. ### 46. Dialaxy has been one of the greatest asset for our organization. **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Dialaxy?** Dialaxy easy to manage call feature has been best part about it. **What do you dislike about Dialaxy?** We're wanting IVR system from dialaxy and few days ago they launched that feature as well. So there is nothing we want more. **What problems is Dialaxy solving and how is that benefiting you?** We use dialaxy virtual number from USA to manage inbound and outbound call for our company.It's easy to track both incoming and outgoing calls with the entire call recording features. ### 47. The best voip provider for our support team **Rating:** 5.0/5.0 stars **Reviewed by:** Mia H. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Dialaxy?** I really appreciate how easy it is with dialaxy to setup an account. And, even after that the sales team onboarded very smoothly for us. The sales team is highly processional and the platform offers excellent feature like multiple phone number and multiple users globally. **What do you dislike about Dialaxy?** It would be very benificial for us if they had a desktop application as well. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has provided multiple phone number globally and multiple users are support for us. ### 48. Best voip for contact center solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Ajit D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Dialaxy?** I've bought few usa numbers from dialaxy to expand my business around the usa. And, I'm able to call and message from anywhere at any time. **What do you dislike about Dialaxy?** There is nothing to dislike about dialaxy for now. **What problems is Dialaxy solving and how is that benefiting you?** We're expanding our electrical and lightning solutions as a freelance in the usa market. For this, we needed phone number to connect with some of our client from usa and dialaxy has provided those number for us. ### 49. The best voip platform in town. **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul K. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Dialaxy?** One of the best feature for me about dialaxy is I can handle calls and messages in dialer while see the entire call and message logs in portal section. It's very easy to use and setup within one go. **What do you dislike about Dialaxy?** I'm waiting for desktop agent since which will make easy for our support team. **What problems is Dialaxy solving and how is that benefiting you?** We're able to handle customer support queries 24/7 with the help of dialaxy. ### 50. Dialaxy has a flawless connection every time. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan L. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Dialaxy?** The uer-friendliness of dialaxy is what I value the most. Dialaxy has provided me a large numbers, which makes it easy for us to assist customer in different places. The platform is very simple to use as well. **What do you dislike about Dialaxy?** To be honest, there is nothing I can say to dislike about dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to purchase a large set of number from different countries for my support teams. - [View Dialaxy pricing details and edition comparison](https://www.g2.com/products/dialaxy/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+10%3A43%3A02+-0500&secure%5Bsession_id%5D=f20bb311-1b90-47b6-bd9c-17877c1bd517&secure%5Btoken%5D=2f2298d7ac147c54cbfba2c37f868d8807a1023ef7016d4adf32e29d3fc3816a&format=llm_user) ## Dialaxy Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dialaxy Features **Channels** - Voice - Mobile SMS **Platform** - Mobile Access - Call Routing - Call Back - IVR **Platform Basics - VoIP Providers** - Call Management - Integrations **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Concurrent Calling - IVR **Extensions** - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording **Access** - Browser Extension - Individual Download **Insights** - Automated Voicemails - Automated Note Taking **Advanced Features** - Hold Music - VOiP Number **Features** - Voicemail to Email - Voice Conferencing ## Top Dialaxy Alternatives - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (360 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (615 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,467 reviews)