--- title: Dialaxy Reviews meta_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 225 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 225 scale: '5' date_modified: '2026-07-24' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews **Vendor:** Dialaxy Inc. **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 225 ## About Dialaxy Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. ## Dialaxy Pros & Cons **What users like:** - Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently. (94 reviews) - Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly. (62 reviews) - Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions. (56 reviews) - Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience. (49 reviews) - Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication. (48 reviews) - Users find Dialaxy's **affordable pricing and excellent features** ideal for startups and teams, enhancing communication flow effectively. (48 reviews) - Easy Setup (42 reviews) - Affordable (40 reviews) - Users value the **affordable international numbers** offered by Dialaxy, greatly enhancing communication for their startups. (38 reviews) - Call Recording (34 reviews) **What users dislike:** - Users find the **number options limited** to US and Canada, wishing for more international choices. (20 reviews) - Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience. (19 reviews) - Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations. (18 reviews) - Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users. (15 reviews) - Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming. (14 reviews) - Users express concern over the **limited functionality** of Dialaxy, wishing for more features and CRM integrations. (14 reviews) - Missing Functionality (10 reviews) - Mobile App Issues (9 reviews) - Performance Issues (9 reviews) - Users express frustration over **delays** in documentation and support responses, seeking faster processing times. (8 reviews) ## Dialaxy Reviews ### 1. The best voip platform in town. **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul K. | Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Dialaxy?** One of the best feature for me about dialaxy is I can handle calls and messages in dialer while see the entire call and message logs in portal section. It's very easy to use and setup within one go. **What do you dislike about Dialaxy?** I'm waiting for desktop agent since which will make easy for our support team. **What problems is Dialaxy solving and how is that benefiting you?** We're able to handle customer support queries 24/7 with the help of dialaxy. ### 2. Dialaxy has a flawless connection every time. **Rating:** 4.5/5.0 stars **Reviewed by:** Dan L. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Dialaxy?** The uer-friendliness of dialaxy is what I value the most. Dialaxy has provided me a large numbers, which makes it easy for us to assist customer in different places. The platform is very simple to use as well. **What do you dislike about Dialaxy?** To be honest, there is nothing I can say to dislike about dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** I'm able to purchase a large set of number from different countries for my support teams. ### 3. Easiest and cheap voip solution for call centers. **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Dialaxy?** We've been using dialaxy voip solution with several virtual number from usa and canada, and it works perfectly fine. We've acquired more than 50 number for our call center and the process is very simple and ease to setup. **What do you dislike about Dialaxy?** There's nothing to dislike about dialaxy yet. **What problems is Dialaxy solving and how is that benefiting you?** We need multiple phone number and simultaneous connection, so it's solving our call connection issues. ### 4. The customer support team is very supportive and helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin W. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2024 **What do you like best about Dialaxy?** Dialaxy has provided virtual number to us which made our work effective and efficient on multiple location. Our team is using dialaxy daily for inbound and outbound calls. **What do you dislike about Dialaxy?** Mobile app has QR code only method to log in. **What problems is Dialaxy solving and how is that benefiting you?** We're able to make call and receive calls from multiple location. ### 5. The call quality is awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh S. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Dialaxy?** The call quality is super impressive for call centers like ours. The support team is also very friendly and helpful. **What do you dislike about Dialaxy?** I've not found any kind of dissatisfaction yet with dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has helped our call centers to call and message different clients around the globe with ease. ### 6. I have just satrted a bussiness and I have been using Dailaxy for communicating. **Rating:** 5.0/5.0 stars **Reviewed by:** Ela A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Dialaxy?** I have just satrted a bussiness and I have been using Dailaxy for communicating, using it has been a sort of blessing as it's easier to keep up with everything--almost all the features are useful. Voice recording feature has helped me a lot to keep track of misunderstanding that sometimes occurs while dealing with clients. **What do you dislike about Dialaxy?** It has not been a long since I have started using, so I don't have any complaint right now. **What problems is Dialaxy solving and how is that benefiting you?** I can keep up with the dealers from all over the world. ### 7. Crystal clear sound quality **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie S. | Operation officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Dialaxy?** The best thing that i like about Dialaxy is their top notch sound quality on calls. It has really enhanced the communication factor as we dont have to tackle buffering, which is really very irritating while you are on a important call. **What do you dislike about Dialaxy?** I have not encountered any bad experience till now so i can't think of anything that i dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping me to cut off traditional phone calls by replacing it with virtual phone calls with the best sound quality. ### 8. Dialaxy: Crystal-Clear Call Quality with Advanced Codecs and Adaptive Technologies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Dialaxy?** Dialaxy offers crystal-clear call quality with minimal latency and distortion, ensuring smooth and professional conversations. The service uses advanced codecs and adaptive technologies to optimize call clarity. **What do you dislike about Dialaxy?** There is nothing at all that I dislike about the application. Every feautres that I used are pretty good and the support team was there to help me. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy addresses key issues in traditional phone systems by providing crystal-clear call quality with minimal latency and distortion. Its advanced codecs and adaptive technologies ensure smooth, professional conversations. Additionally, Dialaxy offers cost savings through affordable rates, scalability with flexible plans, and integration with modern tools. ### 9. Highly Recommended.. **Rating:** 5.0/5.0 stars **Reviewed by:** Wong J. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Dialaxy?** Before Dialaxy I used to use another VOIP platform and time and again it used to have issue due to which we couldn't complete our work on a single flow. After swtiching to Dialaxy this problem is solved as it is really smooth and has no issues time ana again. Customer service ia also very fast ,humble and sweet. **What do you dislike about Dialaxy?** I can't think of any right at the moment. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has bridged the gap between remote and on-site employees. ### 10. One of the best customer service I've ever received. **Rating:** 4.5/5.0 stars **Reviewed by:** Prajesh P. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Dialaxy?** At first, I had difficulty in using dialaxy as a voip provider, but customer support team onboarded me with very ease. And, the best thing about dialaxy which I can say is best customer service ever. **What do you dislike about Dialaxy?** The features are limited, I wish dialaxy expands its feature and move towards the AI. **What problems is Dialaxy solving and how is that benefiting you?** I needed Australian phone number which Dialaxy provided in a swift. ### 11. Dialaxy's telephony service is the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Amilie M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Dialaxy?** Dialaxy's telephony service is the best.Personally my favourite part about Dialaxy is that I can use system doesn't matter where I am and also not to miss it is very budget friendly. Sound quality and customer service is another plus point. **What do you dislike about Dialaxy?** It has all features that I was searching for so there is not anything that I dislike. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has really helped me in communicating from anywhere to anywhere with no compromisation in sound quality. ### 12. The thing that I like the most about Dialaxy is sound quality **Rating:** 5.0/5.0 stars **Reviewed by:** Sikha K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Dialaxy?** The thing that I like the most about Dialaxy is sound quality and also that it lets me enjoy myriad of functions as it has plenty of awesome features. I have to deal with client from all around the globe so to connect with them convinently, Dialaxy have helped me a lot. **What do you dislike about Dialaxy?** Nothing so far. Everything is going smooth till now. **What problems is Dialaxy solving and how is that benefiting you?** Connecting with clients from all around the globe has never been this easy. ### 13. One year with Dialaxy **Rating:** 5.0/5.0 stars **Reviewed by:** Ami L. | Administrative head, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Dialaxy?** I have been using Since almost One year. Sound quality is great and customer service team is very helpful. I haven't faced any big issues till now. I shouldn't even worry if i encountered any small isuue as they are immediately solved bt service team. **What do you dislike about Dialaxy?** I can't remeber any. I am having good experince. **What problems is Dialaxy solving and how is that benefiting you?** It has helped a lot to keep record of calls. ### 14. Dialaxy is the best voip service. **Rating:** 4.5/5.0 stars **Reviewed by:** John L. | Sales Representative Head, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Dialaxy?** I've been using ialaxy for about a year and it's the best voip service I've used. The voice quality is super good. **What do you dislike about Dialaxy?** Dialaxy has met most of my requirements but I'd love to get multi-level ivr system. **What problems is Dialaxy solving and how is that benefiting you?** I contact our outsourcing clients since we're a business process outsourcing company which offers engineering services. ### 15. As a user user of Dialaxy, I was not familiar with some features..... **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia G. | Administrative Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Dialaxy?** As a user user of Dialaxy, I was not familiar with some features, however Priti from customer service navigated me through them. Now I have been using all features and all of them are great. Customer service is appretiable. **What do you dislike about Dialaxy?** Being a new user, I haven't tackled anything that I dislike till now. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has helprd mt to track all my calls. ### 16. I can easily integrate it with my CRM system. **Rating:** 5.0/5.0 stars **Reviewed by:** Samip A. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Dialaxy?** The call recording, call routing feature has proven invaluable in our company as track of what deal has been done will be recorded by call recording feature. Also another thing I liked is I can easily integrate it with my CRM system. **What do you dislike about Dialaxy?** Meets all our requirements for the right price. **What problems is Dialaxy solving and how is that benefiting you?** To communicate on daily basis with ease with remote workers. ### 17. So far So good **Rating:** 4.5/5.0 stars **Reviewed by:** Shin k. | Q.A, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Dialaxy?** You have come to the right place if you are searching for virtual telephony platform. Customer service of Dialaxy is the best along with features available. I was having a problem with call recording but Aashma from customer service helped me out. Thank you. **What do you dislike about Dialaxy?** At this time there is nothing that i dont like. **What problems is Dialaxy solving and how is that benefiting you?** Monitoring calls, call records have become more easy. ### 18. My friend recommended Dialaxy to me . **Rating:** 5.0/5.0 stars **Reviewed by:** Emerald S. | SEO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Dialaxy?** My friend recoomended Dialaxy so I gave it a try and the experience of using it has been excellent since then. It has all necessary features that are required for efficient communication. Highly recommended from my side if you are searching for virtual teelphony service! **What do you dislike about Dialaxy?** I am having good experience using Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Using Dialaxy has solved my overall isuues related to communication. ### 19. Communicating from all over the world has never been this easdy. **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny T. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Dialaxy?** Dialaxy has been perfect for my small company. You never know when you have to call clients and attend mettings also I travel a lot so in this case Dialaxy has been my saver. **What do you dislike about Dialaxy?** Dialaxy have meet my exoectation so No complains **What problems is Dialaxy solving and how is that benefiting you?** I can communicate with my clients fro anywhere. ### 20. AWESOME EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Ela A. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Dialaxy?** Dialaxy must be an example of what calling sytem for businness is supposed to look like. Easy to setup,easy to integrate, great sound quality. Also not to forget great customer service. **What do you dislike about Dialaxy?** There hasn't been anything we don't like. Hope it will keep up the same. **What problems is Dialaxy solving and how is that benefiting you?** It has been a boon to connect with remote workers. ### 21. Well,Few things that I really like about Dialaxy are: **Rating:** 4.5/5.0 stars **Reviewed by:** cynthia W. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Dialaxy?** Well,Few things that I really like about Dialaxy are: 1. Cost efficient 2. Beginner friendly as it is easy to navigate. 3. Sound quality ofcourse 4. Customer Service **What do you dislike about Dialaxy?** Not anything came on my mind regarding what I dislike about Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving and benefiting me on the case of ease of communication. ### 22. Includes all the necessary features **Rating:** 4.5/5.0 stars **Reviewed by:** shreyabi v. | Marketing Head, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Dialaxy?** Straight out o fthe box, It includes all those features that are vital for effortless seamless telephony. **What do you dislike about Dialaxy?** I had faced a mall isuue which was fixed within some times by Bryan from customer service. **What problems is Dialaxy solving and how is that benefiting you?** I can efforlessly communicate and collaborate with clients from all over the globe. ### 23. Recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Dialaxy?** The best part about Dialaxy is agent addition And customer service is also great. Sanyam helped me a lot while I was new to it. Tahnk you Dialaxy team! **What do you dislike about Dialaxy?** I am only having good experince till now. **What problems is Dialaxy solving and how is that benefiting you?** Communicating with clients from anywhere and everywhere ANYTIME ### 24. I would suggest Dialaxy to you **Rating:** 5.0/5.0 stars **Reviewed by:** Noha R. | Assistance Executive Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Dialaxy?** Dialaxy has been very helpful for our company. I like all features available. Everything is going great.Customer service is also appreciatable. **What do you dislike about Dialaxy?** Everything is going well and I am liking Dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is helping to fill gap in communication . ### 25. Great features **Rating:** 5.0/5.0 stars **Reviewed by:** Zenith T. | Marketing Head, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Dialaxy?** Great call connectivity, Budget friendly and also it's so simple so it's easy to use. **What do you dislike about Dialaxy?** Nothing that I dislike till now.Everything is going good. **What problems is Dialaxy solving and how is that benefiting you?** It has made everything so easy. - [View Dialaxy pricing details and edition comparison](https://www.g2.com/products/dialaxy/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+11%3A32%3A32+-0500&secure%5Bsession_id%5D=08f8534f-d00e-478f-b9e5-a51fdb1eb7fa&secure%5Btoken%5D=3cc276311688021d188e9f46d9680eaf05175e0cc243c6d802476ef32148ebd4&format=llm_user) ## Dialaxy Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dialaxy Features **Channels** - Voice - Mobile SMS **Platform** - Mobile Access - Call Routing - Call Back - IVR **Platform Basics - VoIP Providers** - Call Management - Integrations **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Concurrent Calling - IVR **Extensions** - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Call Recording **Access** - Browser Extension - Individual Download **Insights** - Automated Voicemails - Automated Note Taking **Advanced Features** - Hold Music - VOiP Number **Features** - Voicemail to Email - Voice Conferencing ## Top Dialaxy Alternatives - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (361 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (614 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)