--- title: Dialaxy Reviews meta_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 238 scale: '5' date_modified: '2026-08-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews **Vendor:** Dialaxy Inc. **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 238 ## About Dialaxy Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. ## Dialaxy Pros & Cons **What users like:** - Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently. (94 reviews) - Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly. (62 reviews) - Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions. (56 reviews) - Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience. (49 reviews) - Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication. (48 reviews) - Users find Dialaxy's **affordable pricing and excellent features** ideal for startups and teams, enhancing communication flow effectively. (48 reviews) - Easy Setup (42 reviews) - Affordable (40 reviews) - Users value the **affordable international numbers** offered by Dialaxy, greatly enhancing communication for their startups. (38 reviews) - Call Recording (34 reviews) **What users dislike:** - Users find the **number options limited** to US and Canada, wishing for more international choices. (20 reviews) - Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience. (19 reviews) - Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations. (18 reviews) - Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users. (15 reviews) - Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming. (14 reviews) - Users express concern over the **limited functionality** of Dialaxy, wishing for more features and CRM integrations. (14 reviews) - Missing Functionality (10 reviews) - Mobile App Issues (9 reviews) - Performance Issues (9 reviews) - Users express frustration over **delays** in documentation and support responses, seeking faster processing times. (8 reviews) ## Dialaxy Reviews ### 1. Simple and Cost-Effective Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Jasmine L. | Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Dialaxy?** Dialaxy is just easy to use and simple and it a cost effective solution to me . I dont have any specific point which i would want to mention her , its just another alternative among 100s options. The only good thing about dialaxy has to be its simplicity and pricing. And i have to mention that the interface was not so good to look but they managed to make it clean and feel good to even open the system . So its not bad , but not exceptional as well form my point of view . If you are looking for simple and beginner friendly option you can definitely go for dialaxy. At last i forgot to mention that , yes their customer support is quite better than rest of other providers . **What do you dislike about Dialaxy?** Sometimes the app fails to connect , and i dont think i can get a number in few minutes for other countries , documentation is required. If dialaxy can find a way to get every country number in few minute that would be a game changer. **What problems is Dialaxy solving and how is that benefiting you?** Lets not say this a business problem but most of the time i use it for managing a healthy relationship with customers/users who are actively using our products , ask them feedback and submit it to decision makers of the company. ### 2. Friendly for Starting Small, with Local-Looking Numbers **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah R. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Dialaxy?** Dialaxy is just okay to use if you are starting small. System is quite friendly and the numbers seem to be local even just looking at them. I must say they have excellent customer support . Although i had few trouble the support guy was having his time to help me out. **What do you dislike about Dialaxy?** Honestly i was using their US number and i needed another Japan Phone number , and out of nowhere they brought up this whole another level of documentation. They said that its in their website as well but , a person comes to you with you looking at your website seem to have trouble sometimes. You have to understand that. **What problems is Dialaxy solving and how is that benefiting you?** I manage international clients through calls and messages. ### 3. Effortless Workflow and Simplicity with Dialaxy **Rating:** 4.0/5.0 stars **Reviewed by:** Vikram S. | Backlink Builder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Dialaxy?** Dialaxy has made my record sheet clean . I love how its so easy to use and how it has made my work simple with its features. I am a link builder and sometimes in my job it requires constant outreach weather its national or international . I often see people writing that UI is dull but common, you are not here for fun , it has made our work easier and faster, That's enough for me to love dialaxy. **What do you dislike about Dialaxy?** One thing that seriously was not so great regarding dialaxy is that they should be clear on their website as well regarding their paper work for certain countries. I mean you guys are right but people need to ask you in person to know the actual process and that's not how information is given according to me. **What problems is Dialaxy solving and how is that benefiting you?** As someone who handles outreach, lead generation with daily communication has made my work a lot easier . Before using dialaxy number people wouldn't usually pick up call if they see some unknown number , but now people tend to reply even though i send them a tiny SMS. ### 4. Game-Changer for Campaign Management and Seamless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Ira B. | Market Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Dialaxy?** I like how dialaxy provides a smooth communication flow and helps in tracking marketing process in my overall work life. I run campaigns with unique numbers time and again to track and analyze the ROI , and through this we anticipate leads and go for next step that is calling them. Here calling people from their local numbers makes them pick up call and believe that the company is friendly. In both of this campaign management and calling international and national clients dialaxy has been game changer for me and to my team as well . Additionally i run a small startup for home décor and have to deal with frequent calling and disputes as well . so with dialaxys ease of integration , implementation and good customer support i don't usually have to worry about calling and texting anymore. **What do you dislike about Dialaxy?** I wish they could have added more countries on their list , although they do have many but sometimes i have to deal with people outside of list provided by dialaxy. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy have become my ultimate solution for marketing, and lead generation process with time . ### 5. Easy to Use, Powerful Features, and Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Zhi R. | Email Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Dialaxy?** Dialaxy is easy to use , simple and powerful tools and features . Great customer support and easy to navigate the system overall ! **What do you dislike about Dialaxy?** To get numbers apart from US and Canada its a bit complicated , fixing that with simple process would be great ! **What problems is Dialaxy solving and how is that benefiting you?** I use dialaxy to reach out to people which my teammate provides me with their numbers . This make us feel local to them . Using dialaxy our ROI and customer retention rate have been better. ### 6. Affordable Virtual Numbers **Rating:** 4.5/5.0 stars **Reviewed by:** Sienna L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Dialaxy?** I have been using VoIP for a year now and as time goes most of them has increased their prices which has made really hard buy virtual numbers from them but Dialaxy offers US and Canadian numbers in very affordable prices which was really amazing but i had my doubts may be their is less features or their may be hidden cost but after using it its just an amazing service their are a lot of advanced features and essential features. I am a Project Manager and our company has employees from various country. So, for me discuss with the employees located on US and Canada has been really easy all thanks to Dialaxy. It would be really hard to find other better option to reaplce Dialaxy. **What do you dislike about Dialaxy?** I wish I could buy virtual numbers number from other companies as well but I'm sure they will soon add other countries too. **What problems is Dialaxy solving and how is that benefiting you?** Helped me to increase team efficiency with the staffs located on US and Canada. ### 7. Great Features and Superb Support Make It a Winner **Rating:** 4.0/5.0 stars **Reviewed by:** Karan M. | Business Outreach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Dialaxy?** Okay to use, great work and decent call quality with limited yet powerful features. I like recent updated version as well. Superb customer support by the way. **What do you dislike about Dialaxy?** It's just been few months; there is nothing wrong with dialaxy. Although i had few trouble while applying for Japan phone number. **What problems is Dialaxy solving and how is that benefiting you?** I need to make a call to various companies regarding my brand promotions. This is where i use my voip number, its reliable and cost effective. ### 8. Dialaxy is good **Rating:** 4.0/5.0 stars **Reviewed by:** Ryan M. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Dialaxy?** Dialaxy is good. I have used couple of VoIP and recently came across Dialaxy and it claimed to have many features with very very affordable price compared to other VoIP providers. There are a lot of very useful and advanced features and it provides US and Canadian numbers in very affordable prices which is very useful for our business. Dialaxy doesnot have many features like other platforms but it does provides important VoIP features and virtual numbers. **What do you dislike about Dialaxy?** What I don't dislike about Dialaxy is it claims to have a lot fetaures and integrations but once you try to use it says its coming soon which feels like clickbait and also Dialaxy needs update and bring new features and more international numbers. Dialaxy has great potential. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problem by providing me advanced features and Us and Canadian number in very affordable price. ### 9. Easy Interface and Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Ethan P. | Client Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Dialaxy?** Simple to use with very easy interface . Loved the IVR feature and call quality of dialaxy along with excellent customer support. Sam guided me through out the documentation process. **What do you dislike about Dialaxy?** A bit complicated process to get number other than US or Canada. **What problems is Dialaxy solving and how is that benefiting you?** I use it to keep track on my call records and collect response to analyze my client sentiments. ### 10. I have best experience with Dialaxy **Rating:** 4.0/5.0 stars **Reviewed by:** Jaxon R. | Business Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Dialaxy?** What I like best about Dialaxy is it is a very affordable platform providing most advanced call features and international numbers mostly for US and Canada. For, purchasing US and Canadian number. Dialaxy has been best for dealing with our Canadian and US clients as Dialaxy provides these number very fast and their support help's you all the way. **What do you dislike about Dialaxy?** But, I do have something I dislike about Dialaxy. Dialaxy markets them showing a lot of features but when I go to use them the features are shown coming soon which I really dislike also we can buy only US and Canadian international numbers only no other country. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has solved me problem of building presence on US and Canada by providing international numbers for these country. ### 11. Very nice for US numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel Q. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Dialaxy?** I have a business on US in Virginia and I was struggling to find a way to buy Us virtual numbers from other state in a affordable price but most of VoIP provider prices was very high and I needed multiple number and budget was not that high but Dialaxy provides Us number in very affordable price and from all Us state which was absolutely best. I bought us numbers from different states and it is helping my business immensely. **What do you dislike about Dialaxy?** I wish there was other different country from where we can buy virtual numbers. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me problem by providing Us numbers in affordable price. ### 12. Dialaxy is great for buying International Numbers **Rating:** 4.5/5.0 stars **Reviewed by:** Ira C. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Dialaxy?** The best feature, I like about Dialaxy is there international number. As a virtual assistant it can be tough dealing with international clients outside Australia. I subscribed to Dialaxy to get international numbers which has been great fo US and Canadian clients. Dialaxy provides US and Canadian numbers very fast and it is also very affordable. **What do you dislike about Dialaxy?** Something, I dislike about Dialaxy is they only provide US and Canadian numbers. It would be great if they also provided other international numbers too. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy is solving me a big problem by providing me international numbers which has really helped me to deal with international clients. ### 13. Calling experience made easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Ava P. | VP of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Dialaxy?** I can have multiple countries virtual numbers whether it's mobile or local number easily from dialaxy. That's the best thing dialaxy got in their features. **What do you dislike about Dialaxy?** The countries other than usa and canada requires documents and take a little time. **What problems is Dialaxy solving and how is that benefiting you?** I have a consulting service in Melbourne and I can have any countries phone number from dialaxy in order to cold reach clients. I've clients major from south asia regions and I can connect with them via number like usa number and australia number as well as singapore number. ### 14. Dialaxy, the best virtual telephony service for me **Rating:** 5.0/5.0 stars **Reviewed by:** Alice M. | Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Dialaxy?** The call and sms feature are very good. Also, one number can be used by multiple team member, that fascinates me a lot. **What do you dislike about Dialaxy?** The other countries number are not seen in the portal and need to contact support. **What problems is Dialaxy solving and how is that benefiting you?** Dialaxy has been a great assets for my organization to keep track of my sales team and support team. I'm able to get different countries jumber for local presence and use it for converting the clients. ### 15. Dialaxy is one of the best voip service provider with best customer support. **Rating:** 4.5/5.0 stars **Reviewed by:** Melisha C. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Dialaxy?** The customer support team of dialaxy is the best, whenever I faced the probem, they're ready to help me at every time. **What do you dislike about Dialaxy?** The USA and Canada number are restricted to messaging due to A2P 10 DLC registration. **What problems is Dialaxy solving and how is that benefiting you?** I'm using dialaxy for our contact center solution to get in touch with our clients and customer for support. The sound quality is crystal clear and very smooth. - [View Dialaxy pricing details and edition comparison](https://www.g2.com/products/dialaxy/reviews?filters%5Bsentiment_snippet%5D=2107910&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A41%3A26+-0500&secure%5Bsession_id%5D=f12512fc-f098-41d1-a572-1b5fec8a805f&secure%5Btoken%5D=57fbb3873912aba7dc6a0cc6f079cf8b8bbcf5e416b89e91e8f81e6b065f141e&format=llm_user) ## Dialaxy Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dialaxy Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Mobile SMS **Platform** - Mobile Access - Call Routing - Call Back - IVR - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - Generative AI **Generative AI** - Generative AI **Platform Basics - VoIP Providers** - Call Management - Integrations - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Instant Messaging - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Concurrent Calling - IVR - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Extensions** - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Contact Management **Administrative** - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Call Reporting - Real-Time Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Browser Extension - Individual Download **Insights** - Automated Voicemails - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Hold Music - VOiP Number **Features** - Voicemail to Email - Voice Conferencing - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Dialaxy Alternatives - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (366 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (616 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)