--- title: Dialaxy Reviews meta_title: 'Dialaxy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 235 reviews by the users' company size, role or industry to find out how Dialaxy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 235 scale: '5' date_modified: '2026-08-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Dialaxy Reviews **Vendor:** Dialaxy Inc. **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 235 ## About Dialaxy Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence. ## Dialaxy Pros & Cons **What users like:** - Users find Dialaxy to be **easy to use** , simplifying the process of buying numbers and managing calls efficiently. (94 reviews) - Users rave about the **exceptional customer support** from Dialaxy, making it easy to resolve issues quickly. (62 reviews) - Users praise the **reliability** of Dialaxy, highlighting excellent call quality and seamless communication for managing client interactions. (56 reviews) - Users appreciate the **helpful customer support** of Dialaxy, offering quick resolutions and a user-friendly experience. (49 reviews) - Users value the **excellent call quality** of Dialaxy, enjoying clear and quick connections for communication. (48 reviews) - Users find Dialaxy's **affordable pricing and excellent features** ideal for startups and teams, enhancing communication flow effectively. (48 reviews) - Easy Setup (42 reviews) - Affordable (40 reviews) - Users value the **affordable international numbers** offered by Dialaxy, greatly enhancing communication for their startups. (38 reviews) - Call Recording (34 reviews) **What users dislike:** - Users find the **number options limited** to US and Canada, wishing for more international choices. (20 reviews) - Users find the **missing features** in Dialaxy, such as templates and CRM options, a limitation in their experience. (19 reviews) - Users note the **limited features** of Dialaxy, hindering their experience with message notifications and integrations. (18 reviews) - Users dislike the **geographical restrictions** limiting Dialaxy to US and Canadian numbers, complicating access for international users. (15 reviews) - Users find the **complex processes** for obtaining numbers outside the US cumbersome and time-consuming. (14 reviews) - Users express concern over the **limited functionality** of Dialaxy, wishing for more features and CRM integrations. (14 reviews) - Missing Functionality (10 reviews) - Mobile App Issues (9 reviews) - Performance Issues (9 reviews) - Users express frustration over **delays** in documentation and support responses, seeking faster processing times. (8 reviews) ## Dialaxy Reviews ### 1. Unexpected Documentation Requirements Despite a Quick US Number Setup **Rating:** 2.5/5.0 stars **Reviewed by:** Kunal F. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Dialaxy?** I find Dialaxy as an Okay option if you are starting small. Small team , limited features, and good customer support . Nothing New till date. **What do you dislike about Dialaxy?** I got my US number from dialaxy and that was quick , and then again when i wanted to go with next they brought up some additional documentation process . The only thing i didn't like is that they should have told me before or must have written somewhere in the website. **What problems is Dialaxy solving and how is that benefiting you?** Mostly i deal with my folks around the globe and calling my friends. ### 2. Budget-Friendly and Easy to Use, but Slows Down with Multiple Numbers **Rating:** 2.5/5.0 stars **Reviewed by:** Kavya M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Dialaxy?** Dialaxy is easy to navigate and easy to use and budget friendly . Small system doing impressive work but needs an improvement. **What do you dislike about Dialaxy?** There could be several things which needs to be improved but the most important one would be the system itself . If going for multiple numbers the system shows system slowing or lags, this is not a very good sign for us from experience point of view as well. Its okay but needs an improvement . **What problems is Dialaxy solving and how is that benefiting you?** I sometimes use it for calling my clients, but i use it very rarely . - [View Dialaxy pricing details and edition comparison](https://www.g2.com/products/dialaxy/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A28%3A35+-0500&secure%5Bsession_id%5D=49c92dff-343c-4561-9188-11997524aa58&secure%5Btoken%5D=3193a6f7706efac71936d7a3bd3149c886c73131679f240eadb887db69ff7693&format=llm_user) ## Dialaxy Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Dialaxy Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Mobile SMS **Platform** - Mobile Access - Call Routing - Call Back - IVR - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - Generative AI **Generative AI** - Generative AI **Platform Basics - VoIP Providers** - Call Management - Integrations - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Basic Communication** - Phone Calls - Instant Messaging - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Call Types - Click-to-Call - Auto Dialer **Functions** - Concurrent Calling - IVR - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Extensions** - Native VoIP - CCaaS Option **Workforce Management** - Call Monitoring - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Contact Management **Administrative** - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Call Reporting - Real-Time Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Browser Extension - Individual Download **Insights** - Automated Voicemails - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Hold Music - VOiP Number **Features** - Voicemail to Email - Voice Conferencing - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Dialaxy Alternatives - [KrispCall](https://www.g2.com/products/krispcall/reviews) - 4.5/5.0 (364 reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - 4.5/5.0 (615 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)