1. [Home](https://www.g2.com/) 2. ... 3. [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) 4. [Diagna Discussions](https://www.g2.com/products/diagna/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56fe3e6fe3f93878db6195ccb585b10e/diagna.png "Product Avatar Image") ](/products/diagna/reviews) [ Diagna ](/products/diagna/reviews) 0 ratings Diagna.ai is an AI-powered healthcare workflow automation platform that helps practices manage document-heavy administrative work. Its focus areas include fax triage and routing, referral management, automated data entry, prior authorization workflows, and patient intake. Healthcare teams often receive information through incoming faxes, referral documents and other records that require manual review and processing. Staff must identify the document, determine the appropriate workflow, organize relevant information and coordinate the next administrative step. Diagna.ai supports automation within these processes, helping practices reduce repetitive handling and organize their workload. Key workflow areas include: Fax triage and routing Diagna.ai supports the organization and routing of incoming fax documents. This helps practices direct information into the appropriate administrative workflow and reduce the manual effort involved in sorting incoming paperwork. Referral management Diagna.ai supports the administrative processing of incoming patient referrals and related documentation. Practices can evaluate how referral information should move through their existing processes, including the responsibilities and review steps involved. Automated data entry Diagna.ai helps reduce repetitive information entry within supported workflows. The implementation can be evaluated around the information being received, the fields required by the practice and the destination system, with staff review requirements considered as part of the workflow. Prior authorization workflows Diagna.ai supports administrative processes associated with prior authorization requests and supporting documentation. The specific activities included depend on the practice’s requirements and the agreed implementation scope. Patient intake Diagna.ai supports the collection and organization of patient information used in administrative intake processes. Practices can assess how incoming information should be prepared and incorporated into their existing workflows. Diagna.ai is intended for healthcare practices seeking to reduce manual administrative work while maintaining appropriate staff involvement. Evaluation focuses on the practice’s operational requirements, document types, existing EHR environment, integration needs and exception-handling processes. The scope of each implementation is established around supported capabilities and the practice’s systems. Prospective customers can request a demonstration through the Diagna website to discuss their workflows, identify suitable automation opportunities and understand the implementation requirements. Show More When users leave Diagna reviews, G2 also collects common questions about the day-to-day use of Diagna. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All Diagna Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Diagna yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/diagna/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56fe3e6fe3f93878db6195ccb585b10e/diagna.png "Product Avatar Image") ### Have you used Diagna before? Answer a few questions to help the Diagna community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fdiagna%2Fdiscuss%3Fsmall_ask%3Ddiagna) No