# Top 10 Smallstep Platform Alternatives & Competitors
**Average Rating:** 4.2/5
**Total Number of Reviews:** 10
If you are considering Smallstep Platform, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to Smallstep Platform include security and configuration. The best overall Smallstep Platform alternative is JumpCloud. Other similar apps like Smallstep Platform are Microsoft Entra ID, Salesforce Headless 360 Platform (formerly Salesforce Platform), ThreatLocker Zero Trust Platform, and BetterCloud. Smallstep Platform alternatives can be found in [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) but may also be in [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) or [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services).


## Best Paid & Free Alternatives to Smallstep Platform
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews)
  - [BetterCloud](https://www.g2.com/products/bettercloud/reviews)
  - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)
  - [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews)
  - [Ping Identity](https://www.g2.com/products/ping-identity/reviews)
  - [Teleport](https://www.g2.com/products/teleport/reviews)
  - [CloudEagle](https://www.g2.com/products/cloudeagle/reviews)

## Top 10 Alternatives to Smallstep Platform Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Smallstep Platform stacks up to the competition, check reviews from current & previous users in industries like Consumer Goods, Retail, and Information Technology and Services, and find the best product for your business.


  ### 1. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
By JumpCloud Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 4,046
The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.


Reviewers say compared to Smallstep Platform, JumpCloud is:
- Slower to reach roi
- Better at support
- More usable
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-smallstep-platform)
**Compare JumpCloud with other alternatives:**
- [JumpCloud vs Microsoft Entra ID](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id)
- [JumpCloud vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/jumpcloud-vs-agentforce-360-platform-formerly-salesforce-platform)
- [JumpCloud vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/jumpcloud-vs-threatlocker-zero-trust-platform)
- [JumpCloud vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-jumpcloud)
- [JumpCloud vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-jumpcloud)
- [JumpCloud vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-jumpcloud)
- [JumpCloud vs Ping Identity](https://www.g2.com/compare/jumpcloud-vs-ping-identity)
- [JumpCloud vs Teleport](https://www.g2.com/compare/jumpcloud-vs-teleport)
- [JumpCloud vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-jumpcloud)

  ### 2. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
By Microsoft
**Average Rating:** 4.5/5
**Total Reviews:** 912
Entra ID is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.


Reviewers say compared to Smallstep Platform, Microsoft Entra ID is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-smallstep-platform)
**Compare Microsoft Entra ID with other alternatives:**
- [Microsoft Entra ID vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id)
- [Microsoft Entra ID vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/microsoft-entra-id-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Microsoft Entra ID vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/microsoft-entra-id-vs-threatlocker-zero-trust-platform)
- [Microsoft Entra ID vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-microsoft-entra-id)
- [Microsoft Entra ID vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-microsoft-entra-id)
- [Microsoft Entra ID vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-microsoft-entra-id)
- [Microsoft Entra ID vs Ping Identity](https://www.g2.com/compare/microsoft-entra-id-vs-ping-identity)
- [Microsoft Entra ID vs Teleport](https://www.g2.com/compare/microsoft-entra-id-vs-teleport)
- [Microsoft Entra ID vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-microsoft-entra-id)

  ### 3. [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
By Salesforce
**Average Rating:** 4.5/5
**Total Reviews:** 3,990
Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.


Reviewers say compared to Smallstep Platform, Salesforce Headless 360 Platform (formerly Salesforce Platform) is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-smallstep-platform)
**Compare Salesforce Headless 360 Platform (formerly Salesforce Platform) with other alternatives:**
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-threatlocker-zero-trust-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Ping Identity](https://www.g2.com/compare/ping-identity-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs Teleport](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-teleport)
- [Salesforce Headless 360 Platform (formerly Salesforce Platform) vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-agentforce-360-platform-formerly-salesforce-platform)

  ### 4. [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews)
By Threatlocker Inc
**Average Rating:** 4.8/5
**Total Reviews:** 514
Get unprecedented visibility and control of your cybersecurity, quickly, easily, and cost-effectively. Schedule a free product demonstration and ThreatLocker will show you how.


Reviewers say compared to Smallstep Platform, ThreatLocker Zero Trust Platform is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/smallstep-platform-vs-threatlocker-zero-trust-platform)
**Compare ThreatLocker Zero Trust Platform with other alternatives:**
- [ThreatLocker Zero Trust Platform vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs Ping Identity](https://www.g2.com/compare/ping-identity-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs Teleport](https://www.g2.com/compare/teleport-vs-threatlocker-zero-trust-platform)
- [ThreatLocker Zero Trust Platform vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-threatlocker-zero-trust-platform)

  ### 5. [BetterCloud](https://www.g2.com/products/bettercloud/reviews)
By CORESTACK
**Average Rating:** 4.4/5
**Total Reviews:** 486
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.


Reviewers say compared to Smallstep Platform, BetterCloud is:
- Slower to reach roi
- Better at support
- Easier to set up
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-smallstep-platform)
**Compare BetterCloud with other alternatives:**
- [BetterCloud vs JumpCloud](https://www.g2.com/compare/bettercloud-vs-jumpcloud)
- [BetterCloud vs Microsoft Entra ID](https://www.g2.com/compare/bettercloud-vs-microsoft-entra-id)
- [BetterCloud vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/bettercloud-vs-agentforce-360-platform-formerly-salesforce-platform)
- [BetterCloud vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/bettercloud-vs-threatlocker-zero-trust-platform)
- [BetterCloud vs BeyondTrust Remote Support](https://www.g2.com/compare/bettercloud-vs-beyondtrust-remote-support)
- [BetterCloud vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/bettercloud-vs-devolutions-remote-desktop-manager)
- [BetterCloud vs Ping Identity](https://www.g2.com/compare/bettercloud-vs-ping-identity)
- [BetterCloud vs Teleport](https://www.g2.com/compare/bettercloud-vs-teleport)
- [BetterCloud vs CloudEagle](https://www.g2.com/compare/bettercloud-vs-cloudeagle)

  ### 6. [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews)
By BeyondTrust
**Average Rating:** 4.7/5
**Total Reviews:** 388
The #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not.


Reviewers say compared to Smallstep Platform, BeyondTrust Remote Support is:
- Slower to reach roi
- Better at support
- More usable
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-smallstep-platform)
**Compare BeyondTrust Remote Support with other alternatives:**
- [BeyondTrust Remote Support vs JumpCloud](https://www.g2.com/compare/beyondtrust-remote-support-vs-jumpcloud)
- [BeyondTrust Remote Support vs Microsoft Entra ID](https://www.g2.com/compare/beyondtrust-remote-support-vs-microsoft-entra-id)
- [BeyondTrust Remote Support vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/beyondtrust-remote-support-vs-agentforce-360-platform-formerly-salesforce-platform)
- [BeyondTrust Remote Support vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/beyondtrust-remote-support-vs-threatlocker-zero-trust-platform)
- [BeyondTrust Remote Support vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-beyondtrust-remote-support)
- [BeyondTrust Remote Support vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/beyondtrust-remote-support-vs-devolutions-remote-desktop-manager)
- [BeyondTrust Remote Support vs Ping Identity](https://www.g2.com/compare/beyondtrust-remote-support-vs-ping-identity)
- [BeyondTrust Remote Support vs Teleport](https://www.g2.com/compare/beyondtrust-remote-support-vs-teleport)
- [BeyondTrust Remote Support vs CloudEagle](https://www.g2.com/compare/beyondtrust-remote-support-vs-cloudeagle)

  ### 7. [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews)
By Devolutions
**Average Rating:** 4.7/5
**Total Reviews:** 199
Remote Desktop Manager lets you centralize all your remote connections and passwords into a unique platform.


Reviewers say compared to Smallstep Platform, Devolutions Remote Desktop Manager is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-smallstep-platform)
**Compare Devolutions Remote Desktop Manager with other alternatives:**
- [Devolutions Remote Desktop Manager vs JumpCloud](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-jumpcloud)
- [Devolutions Remote Desktop Manager vs Microsoft Entra ID](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-microsoft-entra-id)
- [Devolutions Remote Desktop Manager vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Devolutions Remote Desktop Manager vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-threatlocker-zero-trust-platform)
- [Devolutions Remote Desktop Manager vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-devolutions-remote-desktop-manager)
- [Devolutions Remote Desktop Manager vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-devolutions-remote-desktop-manager)
- [Devolutions Remote Desktop Manager vs Ping Identity](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-ping-identity)
- [Devolutions Remote Desktop Manager vs Teleport](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-teleport)
- [Devolutions Remote Desktop Manager vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-devolutions-remote-desktop-manager)

  ### 8. [Ping Identity](https://www.g2.com/products/ping-identity/reviews)
By Ping Identity
**Average Rating:** 4.4/5
**Total Reviews:** 124
Ping Identity (NYSE: PING) offers intelligent identity capabilities such as single sign-on and multi-factor authentication for workforce, customer and partner use cases.'


Reviewers say compared to Smallstep Platform, Ping Identity is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs Ping Identity](https://www.g2.com/compare/ping-identity-vs-smallstep-platform)
**Compare Ping Identity with other alternatives:**
- [Ping Identity vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-ping-identity)
- [Ping Identity vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-ping-identity)
- [Ping Identity vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/ping-identity-vs-agentforce-360-platform-formerly-salesforce-platform)
- [Ping Identity vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/ping-identity-vs-threatlocker-zero-trust-platform)
- [Ping Identity vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-ping-identity)
- [Ping Identity vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-ping-identity)
- [Ping Identity vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-ping-identity)
- [Ping Identity vs Teleport](https://www.g2.com/compare/ping-identity-vs-teleport)
- [Ping Identity vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-ping-identity)

  ### 9. [Teleport](https://www.g2.com/products/teleport/reviews)
By Teleport
**Average Rating:** 4.4/5
**Total Reviews:** 109
Teleport is purpose-built for infrastructure use cases and implements trusted computing at scale, with unified cryptographic identities for humans, machines and workloads, endpoints, infrastructure assets, and AI agents. Our identity-everywhere approach vertically integrates access management, zero trust networking, identity governance, and identity security into a single platform, eliminating overhead and operational silos.


Reviewers say compared to Smallstep Platform, Teleport is:
- Slower to reach roi
- Better at support
- Better at meeting requirements
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs Teleport](https://www.g2.com/compare/smallstep-platform-vs-teleport)
**Compare Teleport with other alternatives:**
- [Teleport vs JumpCloud](https://www.g2.com/compare/jumpcloud-vs-teleport)
- [Teleport vs Microsoft Entra ID](https://www.g2.com/compare/microsoft-entra-id-vs-teleport)
- [Teleport vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/agentforce-360-platform-formerly-salesforce-platform-vs-teleport)
- [Teleport vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/teleport-vs-threatlocker-zero-trust-platform)
- [Teleport vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-teleport)
- [Teleport vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-teleport)
- [Teleport vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/devolutions-remote-desktop-manager-vs-teleport)
- [Teleport vs Ping Identity](https://www.g2.com/compare/ping-identity-vs-teleport)
- [Teleport vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-teleport)

  ### 10. [CloudEagle](https://www.g2.com/products/cloudeagle/reviews)
By CloudEagle
**Average Rating:** 4.7/5
**Total Reviews:** 106
CloudEagle is an all-in-one SaaS research, management and procurement platform


Reviewers say compared to Smallstep Platform, CloudEagle is:
- Slower to reach roi
- Better at support
- More usable
Categories in common with Smallstep Platform: [Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)

**Compare:** [Smallstep Platform vs CloudEagle](https://www.g2.com/compare/cloudeagle-vs-smallstep-platform)
**Compare CloudEagle with other alternatives:**
- [CloudEagle vs JumpCloud](https://www.g2.com/compare/cloudeagle-vs-jumpcloud)
- [CloudEagle vs Microsoft Entra ID](https://www.g2.com/compare/cloudeagle-vs-microsoft-entra-id)
- [CloudEagle vs Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/compare/cloudeagle-vs-agentforce-360-platform-formerly-salesforce-platform)
- [CloudEagle vs ThreatLocker Zero Trust Platform](https://www.g2.com/compare/cloudeagle-vs-threatlocker-zero-trust-platform)
- [CloudEagle vs BetterCloud](https://www.g2.com/compare/bettercloud-vs-cloudeagle)
- [CloudEagle vs BeyondTrust Remote Support](https://www.g2.com/compare/beyondtrust-remote-support-vs-cloudeagle)
- [CloudEagle vs Devolutions Remote Desktop Manager](https://www.g2.com/compare/cloudeagle-vs-devolutions-remote-desktop-manager)
- [CloudEagle vs Ping Identity](https://www.g2.com/compare/cloudeagle-vs-ping-identity)
- [CloudEagle vs Teleport](https://www.g2.com/compare/cloudeagle-vs-teleport)


---
## Smallstep Platform Alternatives FAQs

### How does Smallstep Platform compare to JumpCloud?

According to G2 data, [Smallstep Platform](https://www.g2.com/products/smallstep-platform/reviews) has an average rating of 4.2/5 from 10 reviews, while [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) holds a higher average rating of 4.5/5 from 3,976 reviews, indicating stronger overall user satisfaction for JumpCloud. In dimension scores, JumpCloud leads Smallstep Platform by 0.5 points in Easier to Set Up (8.8 vs 8.1), 0.8 points in More Usable (9.0 vs 8.2), and 1.0 point in Better at Support (8.8 vs 7.8). Additionally, JumpCloud scores 9.0 in Easier to Admin and Easier to Do Business With, dimensions not available for Smallstep, highlighting JumpCloud's superior administrative and business usability. User sentiment analysis reveals that JumpCloud excels in Ease of Use (766 mentions), Device Management (588 mentions), Security (471 mentions), and Integrations (430 mentions), whereas Smallstep Platform's top pros include Ease of Use (5 mentions) and Secure Access (3 mentions). Smallstep's main cons focus on Expense (3 mentions), Documentation, and Complex Setup, while JumpCloud's cons include Missing Features (326 mentions), Improvement Needed (263 mentions), and UX Improvement (134 mentions), reflecting a broader feature set but some usability challenges. Overall, JumpCloud offers a more comprehensive, user-friendly, and well-supported platform with stronger cross-platform device management and identity features, as reflected in its higher ratings, broader user base, and richer feature set compared to Smallstep Platform.



### What are the best alternatives to Smallstep Platform?

The best alternatives to Smallstep Platform in the Privileged Access Management category are [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) (4.5/5 stars with 3,976 reviews), [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) (4.5/5 stars with 910 reviews), [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) (4.5/5 stars with 4,004 reviews), and [BetterCloud](https://www.g2.com/products/bettercloud/reviews) (4.4/5 stars with 483 reviews). These alternatives are highly rated and offer robust capabilities in identity, access, and device management, with extensive integrations and automation features that enhance security and operational efficiency.



### Which Privileged Access Management (PAM) tools do reviewers recommend instead of Smallstep Platform?

Reviewers recommend [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) for its unified cloud-native platform that centralizes identity, access, and device management across multiple operating systems, praised for ease of use, device management, and comprehensive security features including MFA and SSO. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) is favored for its strong security controls, seamless integration with Microsoft 365 and Azure, and advanced features like Conditional Access and Identity Protection that support zero-trust architectures. [Agentforce 360 Platform](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) is recommended for its scalability, low-code customization, AI-driven automation, and extensive integration ecosystem that supports complex business workflows. [BetterCloud](https://www.g2.com/products/bettercloud/reviews) is highlighted for its powerful automation of SaaS management tasks, centralized visibility, and security policy enforcement that reduce manual work and improve compliance. These tools are preferred alternatives to Smallstep Platform for organizations seeking comprehensive PAM solutions with strong automation, integration, and security capabilities.



### Why do users choose JumpCloud over Smallstep Platform?

Users choose [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) over [Smallstep Platform](https://www.g2.com/products/smallstep-platform/reviews) primarily for its superior ease of use, broader device management capabilities, and stronger support infrastructure. With 3,976 reviews averaging 4.5 stars, JumpCloud demonstrates high user satisfaction, particularly in Ease of Use (766 mentions), Device Management (588 mentions), and Security (471 mentions). JumpCloud's centralized platform supports Windows, macOS, and Linux equally, offering a single-pane-of-glass experience for identity, access, and device management, which simplifies IT operations and reduces tool sprawl. Users appreciate its intuitive interface, quick onboarding, and extensive integrations with SaaS applications, which streamline workflows and enhance security. The platform's ability to unify identity, SSO, MFA, and MDM into one console is a significant advantage. Additionally, JumpCloud scores 8.8 in Better at Support and 9.0 in Easier to Admin, reflecting strong customer service and administrative efficiency. Its competitive pricing and scalability also attract organizations looking for a comprehensive cloud-native directory service that replaces traditional on-premises Active Directory setups. These factors collectively drive users to prefer JumpCloud over Smallstep Platform, which has a smaller user base and reports concerns around pricing and setup complexity.




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- [What compliance training platforms do training managers and instructional designers actually rely on for running consistent corporate compliance programs?](https://www.g2.com/discussions/what-compliance-training-platforms-do-training-managers-and-instructional-designers-actually-rely-on-for-running-consistent-corporate-compliance-programs)

## Spotlight Categories
- [VoIP Providers](https://www.g2.com/categories/voip)
- [Voice Recognition Software](https://www.g2.com/categories/voice-recognition)
- [Online Backup Software](https://www.g2.com/categories/online-backup)