--- title: DeskMoz Reviews meta\_title: 'DeskMoz Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how DeskMoz works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 4 scale: '5' date\_modified: '2026-06-14' parent\_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 ---

# DeskMoz Reviews & Provider Details

24x7 Chat Agents starting at US$ 99/Month. 10 Days Free Trial. With more than 60+ Experts & 10+ years experience, we assure you best services. DeskMoz can be your helping hand in providing all types of Desk services at the dirt cheap prices! At DeskMoz, we believe in providing best services with alternative belief system which says, whatever it takes, let the customer be with you! With a team of 60+ enthusiastic experts, DeskMoz is a complete package for your Desk needs. Whether it is requirement for content, 24x7 chat agents, call answering services, Search Engine Optimisation (SEO) services, Social Media Marketing, Pay Per Click (PPC) Services or anything you think of, we are here! Experts are here!

* * *

Seller
[DeskMoz](https://www.g2.com/sellers/deskmoz)
Discussions
[DeskMoz Community](https://www.g2.com/products/deskmoz/discuss)
Languages Supported

English

Overview by
Ashish Biyani (Co-founder @ Activant Solutions, DeskMoz)

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## Top-Rated Alternatives

[

 ![Chat Metrics | Managed Live Chat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chat Metrics | Managed Live Chat")

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 ![Akshay D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay D.")
AD

Akshay D.

Web Developer

Small-Business (50 or fewer emp.)

2/17/2022

"DeskMoz has carried my business to new heights..."

5/5

Describe the project or task DeskMoz helped with:

My education learning platform had recently gained a lot of traffic. We had a lot of visitors looking for support from us, however, due to our busy schedules, it was impossible to manage them ourselves. We received a lot of emails however, were only able to respond to half of them, and our live chat schedule was practically offline for the majority of the time. We really wanted a solution that would solve all our issues, and provide our visitors with the same support that we would be able to provide ourselves. DeskMoz was the answer to our solution! For the past few months, I have had DeskMoz live chat embedded onto my website. They have been nothing short of exemplary customer service and offer THE BEST 24x7 live chat offering I could ever ask for. Review collected by and hosted on G2.com.

What do you like best about DeskMoz?

I like everything about DeskMoz. When visitors on my website have an inquiry, DeskMoz agents respond quickly and ensure that their inquiry is resolved to their satisfaction. I'm sure even I wouldn't be able to do it. They are very dedicated.

I love that there is a dashboard where I could sign in and view all the transcripts of the chats. Additionally, it offers me a panel in which I can modify the look and feel of the chat software. To add, this is included free in the DeskMoz plan. It's something no other business can offer.

I could even add other staff members to access the dashboard. It allows us to also improve the FAQs we provide, which the agents refer to for providing the user exemplary customer service. Review collected by and hosted on G2.com.

What do you dislike about DeskMoz?

I like everything. DeskMoz provides everything we could ever ask for, and much more. It's the only tool required for a business to be successful in its customer service field. Review collected by and hosted on G2.com.

What problems is DeskMoz solving and how is that benefiting you?

DeskMoz allows us to offer 24/7 live chat on our website, regardless of the date. They only take a few holidays every year, which I understand as everyone needs a break. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Shreyash S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreyash S.")
SS

Shreyash S.

Digital Marketer

Small-Business (50 or fewer emp.)

2/24/2022

"Deskmoz is the best Live chat outsourcing platform."

4.5/5

Describe the project or task DeskMoz helped with:

Deskmoz Live chat outsourcing platform. The best part about it is that Deskmoz provides 24x7 services.

It is economical as outsourcing is pocket friendly. I will recommend Deskmoz for every business.

My business generated leads with the service. Apart from this, the free trial facility is also available. Review collected by and hosted on G2.com.

What do you like best about DeskMoz?

The cost factor is most important also. The manager assigned to me helped me whenever required. Review collected by and hosted on G2.com.

What do you dislike about DeskMoz?

Nothing in particular, but I would love to recommend it. Review collected by and hosted on G2.com.

What problems is DeskMoz solving and how is that benefiting you?

24X7 Services

Budget Friendly Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Mudit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mudit S.")
MS

Mudit S.

SEO Executive

Information Technology and Services

Mid-Market (51-1000 emp.)

4/25/2018

"Experts in outsourcing Chat Support"

4.5/5

What do you like best about DeskMoz?

Ease of use

Cost effective pricing plans

I can use unused chat from the last month which is great.

Increased lead generation

I can customize my chat tool by adding my own logo.

Deskmoz Dashboard allows me to compare the lead/chat ratio, most visited and referred pages to get an insight of my user's activities.

Deskmoz can integrate with several programs, including Zapier integration, to turn your live support data into valuable business tools.

Review collected by and hosted on G2.com.

What do you dislike about DeskMoz?

There is nothing to dislike about Deskmoz. Their services have been satisfactory. Review collected by and hosted on G2.com.

Recommendations to others considering DeskMoz:

Definitely use your 10 days free trial. After purchasing the plan, make sure to update the FAQs and provide the scope of improvement to help the chat agents serve your clients better. Review collected by and hosted on G2.com.

What problems is DeskMoz solving and how is that benefiting you?

I noticed an increase in qualified leads on my website within just one week of signup with Deskmoz. The chat agents provide a satisfactory chat support which results in good word of mouth and I get more potential customers on my website. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/23/2018

"Fully integrated customizable chat client"

5/5

What do you like best about DeskMoz?

Love the ease of integrating DeskMoz with other softwares and services. MailChimp and ZohoCRM are what we use so to add DeskMoz into our process was fast and simple. Review collected by and hosted on G2.com.

What do you dislike about DeskMoz?

Still integrating, testing and using, but so far not much. Maybe the shading is a little dark, but, we're picking here. Review collected by and hosted on G2.com.

What problems is DeskMoz solving and how is that benefiting you?

Chat client that wasn't buggy that integrated with our other existing systems. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of DeskMoz for G2 to provide buying insight. Below are some alternatives with more reviews:

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Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com

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10

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[Show More](#)

## Questions about DeskMoz? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about DeskMoz
](https://www.g2.com/products/deskmoz/discussions/new)

GU

Guest User

What is DeskMoz used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-deskmoz-used-for)

[
View all Discussions
](https://www.g2.com/products/deskmoz/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/deskmoz/pricing)

##### Categories on G2

[Managed Live Chat](https://www.g2.com/categories/managed-live-chat)

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