Marco S.
MS
Marco S.
Owner
Small-Business (50 or fewer emp.)
"All purpose tool to automate sales funnels"
4/5
What do you like best about Deskera CRM?

Deskera CRM integrates a landing page builder with email campaigns. For a website, I can build a simple landing page from scratch using the Deskera visual editor or I can use one of the several pre-made templates. The landing page can collect email leads and add them to the CRM. With the contact list, I can build email newsletters directly in Deskera. Again, I have the option of building my own newsletter or using one of their templates. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

I don't like the UI. I know that UI is a personal preference, but the UI in the Desktop CRM hinders my workflow. The side menu only shows icons, which means I have to stop and hover each time to find the function I am looking for. Deskera, if you HAVE to keep the side menu, please make it wider and add the text label. Review collected by and hosted on G2.com.

Alexander M.
AM
Alexander M.
Software Implementation Specialist
Small-Business (50 or fewer emp.)
"Simple to use and yet powerful features"
5/5
What do you like best about Deskera CRM?

It provides an all inclusive suite of tools from lead and opportunity management to task creation and pipeline forecasting. I really love the simple to use interface as well as the integrations they provide. Their is also an incredible roadmap of features coming soon! Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Honestly not much. It's hard to fault the company as they have a large team which provides great support when things do go wrong and they are one of the few companies that will follow up on promises made... Awesome! Review collected by and hosted on G2.com.

Sumit G.
SG
Sumit G.
Digital Director
Small-Business (50 or fewer emp.)
"My first CRM , easy to use; global attributes. Growth Oriented."
5/5
What do you like best about Deskera CRM?

Honestly this is my first CRM experience and it seesm to be smooth AF.

- Easy to use lists and add them to pipeline.

- Interrelations btw funtions is made easy. example using a specific type of user from a list and qualify them to the pipeline and use in your cmapaign.

- Forms and Landing pages inbuilt is a BIG win :)

- moreoever you and create the the funnel to see a bird eye view if your hypothesis is working or you need to twist your campaign.

- curious to know what they will bring in the automation. Please bring Texau and Nexweave + Pabbly or zapier :) Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Nothing as off now, I am a new user and I belive they have an active community on facebook groups and discord that will help me out in case I feel something off. and if needed I will update the review. Review collected by and hosted on G2.com.

G
Gopal .
Director
Small-Business (50 or fewer emp.)
"A wonderful set of solutions for small businesses"
4.5/5
What do you like best about Deskera CRM?

Deskera is the perfect CRM for any small organisations. I have been using it for last 6 months and it is easy to use and meets your needs. It has features like sales pipeline management, forms, landing pages, and campaign management. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Deskera CRM is not integrated with the books platform that it offers creating an inconvenience to users. Review collected by and hosted on G2.com.

Tony C.
TC
Tony C.
CMO
Small-Business (50 or fewer emp.)
"Great all-in-one inbound CRM for small size and medium business"
5/5
What do you like best about Deskera CRM?

My favorite part of this review is that it's an all-in-one solution into one software which is great to streamline things easier. They are building automation for the CRM, which will be a game changer. Additionally, the team is always willing to listen and provides fast development. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

So far, I don't have anything to dislike, because automation has not yet been released, but will be soon. If I must mention, I think it will be great if there was an in-dial widget so I don't have to use CallRail, and it will just make things easier to track everything in the Pipedrive. Review collected by and hosted on G2.com.

Ricky S.
RS
Ricky S.
Manager
Small-Business (50 or fewer emp.)
"New CRM with Slick UI"
5/5
What do you like best about Deskera CRM?

I like how the Deskera CRM connects with Deskera and the whole UI is so intuitive. I am a fan of the colours and layout of the CRM too. It makes the whole experiencing of using a CRM very modern. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

As this is a new platform, there are only limited integrations, but I am sure more integrations will be added soon. Review collected by and hosted on G2.com.

Jagadeesh C.
JC
Jagadeesh C.
Co-Founder and Digital Optimizer
Small-Business (50 or fewer emp.)
"Complete CRM In One Roof"
5/5
What do you like best about Deskera CRM?

The best part of this CRM is that it is all under one roof. It provides funnels, landing pages, email marketing, automation, and more. My business is able to manage all my customer relationships and marketing through this platform. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Shifting from one CRM to another CRM is difficult. So, I'll recommend them to add tutorials about the tool. That helps new users to setup and implement. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Long way to perfection yet"
2.5/5
What do you like best about Deskera CRM?

The customer service/chat service is very decent, as I usually hear back from the team in 24hrs. I like the idea of having CRM, books and people in one place. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

It is long way from perfection as compared to other major players like HubSpot, Zoho, etc. There are a few bugs that I have raised with the team. Won't recommend signing up for a lifetime deal as future upgrades/product enhancement may not be covered in it and you may have to buy additional licenses like their CRM+ feature, which I think should be standard for any CRM providers. The Facebook community is very active, but I have noticed that some posts ( though within the regulations) won't be approved, if the admin doesn't like it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Everything you need"
4.5/5
What do you like best about Deskera CRM?

It is an all-in-one system; unless you're a specialty business, you shouldn't need to use any outside software to operate your business. Much better user interface than any other software I've used. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

The help docs are good but not great. Some of the information is outdated, non-existent or regarding a different module. More video tutorials would be helpful. Review collected by and hosted on G2.com.

Phuong N.
PN
Phuong N.
Lecturer
Higher Education
Small-Business (50 or fewer emp.)
"The new CRM from a well-known company"
5/5
What do you like best about Deskera CRM?

I like that Deskera CRM is designed to help us manage every aspect of our business in a simple and streamlined manner with user-friendly interfaces. It's nice to get all of the essential components all-in-one place from Accounting, Inventory, Payroll to tracking leads and managing relationships (Deals, Campaigns, Forms, Landing Pages, Funnels, Automation). Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

We want to integrate with more apps! Integration with more apps will increase our capacity to serve our customers and improve the business! Review collected by and hosted on G2.com.