--- title: Deskera CRM Reviews meta_title: 'Deskera CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 92 reviews by the users' company size, role or industry to find out how Deskera CRM works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 92 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Deskera CRM Reviews **Vendor:** Deskera **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 92 ## About Deskera CRM Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools. ## Deskera CRM Reviews ### 1. Grand vision that needs a little more work **Rating:** 3.0/5.0 stars **Reviewed by:** Mark D. | Digital Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Deskera CRM?** It contains multiple tools to help manage your clients from leads through to customers. Includes forms, landing page, funnels and has automation on the road map and has the grand vision of being the only software you'll need to run your business. The team are very responsive, I fed back several problem areas, and they are actively working to address them. **What do you dislike about Deskera CRM?** I'm using a very early version and have provided feedback on areas that need a little work; for example the landing page editor wasn't very intuitive, you couldn't easily move items around; this has now been addressed so it's a much better experience. By default there is no last name option for customers, this can be added as an additional field. Currently, the currency is $ only; they have let me know they will allow £ soon. For every item I don't like, the team has been very responsive to feedback and is looking to address each point I raise. **What problems is Deskera CRM solving and how is that benefiting you?** The software brings togeather a range of seperate tools, set up forms and funnels to capture potential customer interest, follow it through with contracts and billing. A really good set of tools in a single system. ### 2. Long way to perfection yet **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Deskera CRM?** The customer service/chat service is very decent, as I usually hear back from the team in 24hrs. I like the idea of having CRM, books and people in one place. **What do you dislike about Deskera CRM?** It is long way from perfection as compared to other major players like HubSpot, Zoho, etc. There are a few bugs that I have raised with the team. Won't recommend signing up for a lifetime deal as future upgrades/product enhancement may not be covered in it and you may have to buy additional licenses like their CRM+ feature, which I think should be standard for any CRM providers. The Facebook community is very active, but I have noticed that some posts ( though within the regulations) won't be approved, if the admin doesn't like it. **What problems is Deskera CRM solving and how is that benefiting you?** It is very very basic CRM. Additional functionality's like audience segmenting, landing page creation etc is fairly limited to CRM+ tool which is mostly sold as a seperate product. - [View Deskera CRM pricing details and edition comparison](https://www.g2.com/products/deskeracrm/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A44%3A19+-0500&secure%5Bsession_id%5D=59c1b29e-9ca9-4a10-a7e9-35d2110e7ac9&secure%5Btoken%5D=6885a4d36eee53b62cd5485a0af9079d045f68be91c5bb0d38d958805f2bf393&format=llm_user) ## Deskera CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Knowledge Base - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Deskera CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,841 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)