JH

Jason H.

Small-Business (50 or fewer emp.)

5/27/2020

"Why DESK?"

4.5/5

What do you like best about Deskera ERP?

Its on Cloud and subscriptions by users instead of entities. Review collected by and hosted on G2.com.

What do you dislike about Deskera ERP?

New product and would like to see more features in the system. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/10/2020

"Convenient & Helpful for retail businesses"

4/5

What do you like best about Deskera ERP?

simple user interface & multiple functionalities on one platform Review collected by and hosted on G2.com.

What do you dislike about Deskera ERP?

With so many features and functionalities, it is difficult to keep track at times Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

9/10/2018

"Very hard to use."

4/5

What do you like best about Deskera ERP?

Allows collaboration in solving customer cases, makes it easy to monitor and track all cases to ensure non is left unsolved, the feature that allows for multi-activity on one customer case makes it simple to find a permanent solution to customer cases, allows conversion of cases to document form such as pdf which enables the team to also work on cases offline. Offers Free trial. Review collected by and hosted on G2.com.

What do you dislike about Deskera ERP?

Its very complicated with most of its features being very technical requiring so much knowledge to effectively utilize all of them. Review collected by and hosted on G2.com.

Recommendations to others considering Deskera ERP:

Its complicated but with a skilled person it works best. Free trial also helps in learning how to use basic features and sometimes you may learn all features and benefit from it. Its worth having. Review collected by and hosted on G2.com.

What problems is Deskera ERP solving and how is that benefiting you?

Customer case tracking to ensure non is left unanswered, assigning cases to specialized members of the support team, documenting customer cases for future reference in case of similar cases. Review collected by and hosted on G2.com.