UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Simple to use Online Trouble Ticket System"
What do you like best about DeskDirector?
The product is simple to use and easy to setup. Free Tier for Evaluation is indeed helpful. End user persona and Tech Support persona viewpoint is nice. Review collected by and hosted on G2.com.
What do you dislike about DeskDirector?
It would be helpful to get some details on how to enable Macros. It is perhaps there in the online documentation but I was not able to find it easily. Review collected by and hosted on G2.com.