--- title: DeskDay Reviews meta\_title: 'DeskDay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how DeskDay works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 3 scale: '5' date\_modified: '2026-07-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

# DeskDay Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by DeskDay but has limited features.  
  
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DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

* * *

Seller
[DeskDay](https://www.g2.com/sellers/deskday)
Discussions
[DeskDay Community](https://www.g2.com/products/deskday/discuss)
Languages Supported

English

Overview by
Vineet RS

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## Top-Rated Alternatives

[

 ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management")

Jira Service Management

4.3/5(991)

](https://www.g2.com/products/jira-service-management/reviews)

[

 ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera")

Atera

4.6/5(1,245)

](https://www.g2.com/products/atera/reviews)

[

 ![ConnectWise PSA](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ConnectWise PSA")

ConnectWise PSA

4/5(583)

](https://www.g2.com/products/connectwise-psa/reviews)

[
View All Alternatives
](https://www.g2.com/products/deskday/competitors/alternatives)

 ![Rahul G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul G.")
RG

Rahul G.

Senior Web Developer

Mid-Market (51-1000 emp.)

7/11/2024

"Desk Day Project management"

5/5

What do you like best about DeskDay?

I like the best about the DeskDay is its UI and functionality of managing projects with ease. Its trial one for 14 days is not a bad deal for anyone before testing their usecase. Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

I frankly said there is no any dislike feature I have seen while using the desk day. Everything is user friendly only pricing of premium will make an impact to low budget group Review collected by and hosted on G2.com.

What problems is DeskDay solving and how is that benefiting you?

It is solving the problem of managing projects to a mass level for different users. Large task is split into small tasks to complete a task at a time. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite

 ![Kaushubh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaushubh K.")
KK

Kaushubh K.

Php developer 

Computer Software

Small-Business (50 or fewer emp.)

5/14/2024

"It's easy to use and manage"

4/5

What do you like best about DeskDay?

I used this to task and I completed all the task in this Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

It's have sometime miss the deadline warning of meeting or tasks Review collected by and hosted on G2.com.

What problems is DeskDay solving and how is that benefiting you?

Please check it's notification issue and please provide some guidelines in proper way Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Isabel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabel P.")
IP

Isabel P.

Customer Support Associate

Small-Business (50 or fewer emp.)

9/18/2023

"One of the best solutions!"

5/5

What do you like best about DeskDay?

I appreciate DeskDay's intuitive user interface and robust task management features. Review collected by and hosted on G2.com.

What do you dislike about DeskDay?

I find that DeskDay could benefit from more customization options and additional integrations with other apps. Review collected by and hosted on G2.com.

What problems is DeskDay solving and how is that benefiting you?

DeskDay effectively addresses the challenge of task organization and time management. Its features allow me to prioritize and schedule tasks efficiently, leading to improved productivity and better time utilization. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of DeskDay for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Jira Service Management Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management Logo")

Jira Service Management

4.3

 (991) 

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

](https://www.g2.com/products/jira-service-management/reviews "Jira Service Management")[

2

 ![Atera Logo](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera Logo")

Atera

4.6

 (1,245) 

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

](https://www.g2.com/products/atera/reviews "Atera")[

3

 ![ConnectWise PSA Logo](https://images.g2crowd.com/uploads/product/hd_favicon/f30f7f8a7fd4546eea1a8ddceef59420/connectwise-psa.svg "ConnectWise PSA Logo")

ConnectWise PSA

4.0

 (583) 

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

](https://www.g2.com/products/connectwise-psa/reviews "ConnectWise PSA")[

4

 ![ServiceNow IT Service Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management Logo")

ServiceNow IT Service Management

4.5

 (1,948) 

ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.

](https://www.g2.com/products/servicenow-it-service-management/reviews "ServiceNow IT Service Management")[

5

 ![Freshservice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice Logo")

Freshservice

4.6

 (1,347) 

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

](https://www.g2.com/products/freshservice/reviews "Freshservice")[

6

 ![SolarWinds Service Desk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk Logo")

SolarWinds Service Desk

4.3

 (786) 

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

](https://www.g2.com/products/solarwinds-service-desk/reviews "SolarWinds Service Desk")[

7

 ![SysAid Logo](https://images.g2crowd.com/uploads/product/hd_favicon/0e90ac9498bc05c89d709a2b51e8438d/sysaid.svg "SysAid Logo")

SysAid

4.5

 (753) 

SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.

](https://www.g2.com/products/sysaid/reviews "SysAid")[

8

 ![Autotask Logo](https://images.g2crowd.com/uploads/product/hd_favicon/9559fdffaf71b8ac31b2e3c064ed8ed7/autotask.svg "Autotask Logo")

Autotask

4.3

 (632) 

Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

](https://www.g2.com/products/autotask/reviews "Autotask")[

9

 ![LogMeIn Resolve Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve Logo")

LogMeIn Resolve

4.3

 (469) 

LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today.

](https://www.g2.com/products/logmein-resolve/reviews "LogMeIn Resolve")[

10

 ![Kaseya VSA Logo](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA Logo")

Kaseya VSA

4.0

 (327) 

Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions.

](https://www.g2.com/products/kaseya-vsa/reviews "Kaseya VSA")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/deskday/pricing)

##### Categories on G2

[Service Desk](https://www.g2.com/categories/service-desk)

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