--- title: DeskAlerts Reviews meta\_title: 'DeskAlerts Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how DeskAlerts works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # DeskAlerts Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by DeskAlerts but has limited features. Are you part of the DeskAlerts team? [Upgrade your plan](https://my.g2.com/deskalerts/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! DeskAlerts is a company-wide emergency communication and employee notification solution. It is designed to help organizations deliver urgent operational messages with high visibility and near-100% readership. The software is used by IT, security, safety, and internal communications teams to manage emergency alerts, IT outage notifications, compliance, and critical operational communications. DeskAlerts is built for situations where traditional channels such as email, chat, or intranets are too slow or unreliable. You can deliver notifications directly to employee desktops and mobile devices, ensuring critical instructions reach the right people immediately during emergencies, safety incidents, and operational disruptions. The solution supports targeted, multi-channel communication, allowing teams to notify specific users, departments, and roles. Real-time acknowledgment tracking confirms who received and read each message, while two-way communication tools such as surveys and polls help teams check employee status or gather feedback during incidents. In addition to emergencies, DeskAlerts is also used for planned operational communications, such as IT maintenance alerts, policy updates, and critical internal announcements. Forget about overcrowded inboxes – maintain control over messages. Benefit from: \> Multichannel desktop and mobile notifications delivered in seconds over other app screens \> Targeted message delivery by user, role, or department \> Acknowledgment tracking, real-time reporting, and audit trails \> Two-way communication through surveys and polls \> Role-based publishing rights and access control \> Designed for use by non-technical teams DeskAlerts is used by organizations from NHS Foundation Trusts, Deloitte, DHL, and Fujifilm to Fortune 500 companies across healthcare, government, manufacturing, education, and other regulated industries. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant. * * * Seller [DeskAlerts](https://www.g2.com/sellers/deskalerts) Discussions [DeskAlerts Community](https://www.g2.com/products/deskalerts/discuss) Languages Supported Arabic, German, English, French, Portuguese, Spanish Solution Type All-in-One Overview by Natasha Chudnova (CMO at DeskAlerts) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/deskalerts/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(359) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ View All Alternatives ](https://www.g2.com/products/deskalerts/competitors/alternatives) ## User Insights Average based on 26 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Khushi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khushi K.") KK Khushi K. Software Engineer Mid-Market (51-1000 emp.) 8/10/2025 "Reliable alerting tool with continuous feature upgrades" 5/5 What do you like best about DeskAlerts? constantly updated with new and useful features, easy to use interface, integrates well with other systems, such as data historian. Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? Occasionally, new releases introduce hugs Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? Provides instant emergency alerts to desktop during environmental incidents, ensuring quick response and safety. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gaurav M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav M.") GM Gaurav M. SDE 2 Mid-Market (51-1000 emp.) 6/4/2025 "Reliable and fast internal communication tool for large organizations." 5/5 What do you like best about DeskAlerts? user friendly interface and multichannel support. Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? The pricing and feature set may feel excessive for smaller organizations. Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? Ensuring 100% message delivery and visibility, improving employee response times, enhancing compliance, reducing communication delays. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MM Michael M. Mid-Market (51-1000 emp.) 3/27/2024 "Excellent desktop alerting software." 4.5/5 What do you like best about DeskAlerts? DeskAlerts allows our company to notify users with a desktop "toaster pop" message for outages, upgrade notices, and other important events. This software is used daily for our Network Operations team and keeps our customer service reps up to date on outages to support our customers. The software is straightforward to implement and integrates with Active Directory with ease. All of our implementations have come with the assistance of DeskAlerts support, who although are not in a local time zone, make a concerted effort to deliver a reliable service experience. Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? Correcting issues with the software often requires installing a corrected version over the current version. Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? Emergency notifications for network outages were being sent by email and were being missed by the Center Center reps who didn't have time to be parsing emails during calls. The desktop alerts allowed the reps to see a quick message about outages or upgrades without having to leave the billing system software, ensuring they remained focused on answering calls over checking email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DC Dave C. Enterprise (\> 1000 emp.) 5/2/2024 "Great product and bringing out new features constantly" 4/5 What do you like best about DeskAlerts? They are constantly introducing new features. Easy to use, and allows integration with other systems (like our data historian) to provide automatic alerting Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? Really the only thing is that sometimes the new releases have bugs which require patches. But they respond quickly when this happens. Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? We originally purchased DeskAlerts for the ability to send emergency messages to a desktop in the event of an environmental incident. We have now expanded the product to control our desktop wallpapers and lock screen. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 11/29/2024 "My Review for DeskAlerts" 4.5/5 What do you like best about DeskAlerts? The ability to quickly send and receive desktop alerts from the team Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? The interface sometimes lags and it sometimes closes automatically Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? The team collaboration becomes easy with DeskAlerts Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MR Martin R. Enterprise (\> 1000 emp.) 5/9/2024 "Product Esay to configure and use" 4/5 What do you like best about DeskAlerts? Easy to use and implement Flexibilty of the messsages templates, easy to réorganise them. Very good customer support Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? Would like to have more informations in the dashboard for the messages sent statistics. Also some CLI commandes for the cleint would be great. Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? No more needs to send lots of emails to our users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patrick M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick M.") PM Patrick M. Administrateur endpoint Mid-Market (51-1000 emp.) 10/28/2022 "Great product, nice quick support, easy onboarding" 5/5 What do you like best about DeskAlerts? Very quick and easy way to send all type of alerts to everybody in the business, and more effective than emails. Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? The client software is not multilanguage Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? Reaching workers easy and fast with more impact than any other traditional way. Can manage wallpapers in a great way. Review collected by and hosted on G2.com. Show More 3/19/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 3/22/2024 "Decent product. Works well." 4/5 What do you like best about DeskAlerts? It's really useful being able to alert all of our store colleagues of an issue when it happens. This means that it reduces the number of calls into our service desk. Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? I find the templates a bit dated design-wise. I would be nice to have more modern templates or easier ways to customise the pop ups. Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? When we have an IT issue in the business or a critical business update that needs to be communicated with our stores. Using DeskAlerts means that everyone gets notified at the same time quickly and this reduces the number of calls from our stores into our IT service desk. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kalpesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalpesh S.") KS Kalpesh S. ServiceNow Consultant Enterprise (\> 1000 emp.) 9/21/2023 "Easy and reliable notification app" 5/5 What do you like best about DeskAlerts? i love deskalerts as it helps my colleagues to notify me related to the task and meeting attendings , it also helps our product owners to push any deadlines and changes if there are any Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? I love deskalers but there are some issues with it that are minor but still persist such as compatibility of devices as there are some older legacy systems in our organizations i would like to ask the developers of deskalerts to consider these Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? deskalerts solves various business problems as we work on ticketing systems if there are any high priority tickets coming to the system it helps us to reach our employees quickly and efficiently , also deskalerts helps our employees to attend the standup calls which are scheduled at the time of these emergy tickets Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Leandro A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leandro A.") LA Leandro A. Small-Business (50 or fewer emp.) 3/12/2024 "User friendly notification Software" 5/5 What do you like best about DeskAlerts? -Easy onboarding for customers -Very reliable -User friendly interface -Localized sales, implementation and customer support Review collected by and hosted on G2.com. What do you dislike about DeskAlerts? -Nothing really it´s a great product to work with Review collected by and hosted on G2.com. What problems is DeskAlerts solving and how is that benefiting you? It keeps al the critical communication in just one place. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/deskalerts/pricing) DeskAlerts Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_731672fb643f7b371d6d7430421c6e36/snapcomms.jpg "Product Avatar Image") SnapComms 4.7/5(62) [ Compare Now ](https://www.g2.com/compare/deskalerts-vs-snapcomms) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Employee Engagement](https://www.g2.com/categories/employee-engagement)[IT Alerting](https://www.g2.com/categories/it-alerting) [Survey](https://www.g2.com/categories/survey)[Employee Engagement](https://www.g2.com/categories/employee-engagement)[IT Alerting](https://www.g2.com/categories/it-alerting)[Emergency Notification](https://www.g2.com/categories/emergency-notification) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which technology review platforms offer the strongest industry-specific filtering and comparison tools for vertical sector evaluations?](https://www.g2.com/discussions/which-technology-review-platforms-offer-the-strongest-industry-specific-filtering-and-comparison-tools-for-vertical-sector-evaluations)[Which low-code platforms work well for non-technical teams that need to build internal tools without waiting on a development team?](https://www.g2.com/discussions/low-code-development-platforms-which-low-code-platforms-work-well-for-non-technical-teams-that-need-to-build-internal-tools-without)[What is the best knowledge base siftware for IT companies?](https://www.g2.com/discussions/what-is-the-best-knowledge-base-software-for-it-companies) [Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[What audience intelligence tools have crosstab and heatmap functionality that analysts can actually use in a client presentation without exporting to a separate tool?](https://www.g2.com/discussions/what-audience-intelligence-tools-have-crosstab-and-heatmap-functionality-that-analysts-can-actually-use-in-a-client-presentation-without-exporting-to-a-separate-tool%20)[Pros and Cons Details](https://www.g2.com/products/deskalerts/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)