Easy to use and time saving. Thanks to this tool, it is possible to manage all channels on a single platform. Review collected by and hosted on G2.com.

Actually nothing. I don't believe that Desk360 has any negative aspects Review collected by and hosted on G2.com.

all information we need can be viewed together but also segmented Review collected by and hosted on G2.com.

There have been no negative experience so far. Desk360 have met all our needs from the beginning. Review collected by and hosted on G2.com.

Desk360 is time-saving and helps to see the bigger picture while managing user reviews and needs. There are different platforms that we receive user feedbacks or requests. Desk360 allows us to see all these platforms in just a screen with user-friendly design. It also provides the analysis of our actions and helps to see the growth of our products. We also do not miss any user feedback with Desk360's simple interface. Review collected by and hosted on G2.com.

There is no issue that I can express as unfavorable for Desk360 service. Review collected by and hosted on G2.com.

MC Excel, desk 360 upsides because makes more connectivity. Review collected by and hosted on G2.com.

It works slower, there is no more upsides. Review collected by and hosted on G2.com.

It is a very functional and very useful website. Thank you on behalf of my company. Great for hosting multiple apps. Review collected by and hosted on G2.com.

The mobile application can be developed a little more. Review collected by and hosted on G2.com.

You can manage different people on multiple projects in single platform. Assigning products and tasks to teams and tracking it down on a single page looks more convenient. Review collected by and hosted on G2.com.

It currently only supports cloud/web-based deployment. Would expect it to extend support for multiple other platforms as well. Review collected by and hosted on G2.com.

It supports multiple platforms and continues to improve each day. Easy to use, cheaper than alternatives. Review collected by and hosted on G2.com.

Designed for mobile apps so web apps or platforms may benefit less from it. LinkedIn integration would be better for B2Bs. To be fair it is very hard to complain about this product. Review collected by and hosted on G2.com.

Flexible Support

Easy to contact with the team.

Easy to customize the control panels upon company needs.

Best features for a customer support team needs.

They're ready to develop any new feature you need. Review collected by and hosted on G2.com.

The first days of the integration there were some features missing but the team at Desk360 worked really hard to deploy the features we need before releasing our app with their SDK and finished all of them. We really can't find to mention anything they could improve. We could say the first time when we started to test the system, the features we need were missing but thanks to their fast provided solutions we didn't have to postpone our release date. Review collected by and hosted on G2.com.

Since we hold instant and simultaneous contests in Oyna Kazan and Trivia SuperStars apps, it was crucial for us to ensure any problems our users might encounter are solved immediately. Not only that, we had to do it in multiple languages, since we operate on a

global scale. That’s where Desk360 came in, a product that well deserves its name as it provides a 360-degree customer support across all channels. Now we can communicate with our customers easily and quickly through an intuitive single-page interface. My favorite feature was the ease of integration. We were able to complete the

integration with minimal effort and start using Desk360 within a week Review collected by and hosted on G2.com.

I barely find a negative part of the product. The product team works well and keep the product always developing. Review collected by and hosted on G2.com.

Automatizing everything concerning social media tools Review collected by and hosted on G2.com.

No, I do not have any negative thoughts. Review collected by and hosted on G2.com.