---
title: Desk Reviews
meta_title: 'Desk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Desk works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 7
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# Desk Reviews
**Vendor:** Atex  
**Category:** [Digital Asset Management Software](https://www.g2.com/categories/digital-asset-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 7
## About Desk
Manage your entire publishing workflow in one place. Desk is a fully scalable, cloud and on-premises publishing solution, adopted by leading media companies across the world to manage the entire editorial workflow, from contributors, to print and digital publication.




## Desk Reviews
  ### 1. Magical Desk

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raja V. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2022

**What do you like best about Desk?**

Zoho Desk is ticketing software. Our clients can able to log their issues or doubts as a ticket. we can auto allocate the ticket to the staff, and he can able to answernit asap.

**What do you dislike about Desk?**

I didn't have the dislike points about Zoho Desk , but felt to improve some areas like ticket escalation part and ticket allocation part. Apart from that everything i loved most.

**What problems is Desk solving and how is that benefiting you?**

For my last company we are doing production company all the production members they can log the ticket for internet issue and all kind of issue that can solve form our network team with the help of desk we can see the work effort of our network team.


## Desk Discussions
  - [What is Desk used for?](https://www.g2.com/discussions/what-is-desk-used-for)

- [View Desk pricing details and edition comparison](https://www.g2.com/products/desk/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A51%3A24+-0500&secure%5Bsession_id%5D=853b21e7-ffb9-418f-ac22-0d213f60e4f6&secure%5Btoken%5D=ffc08680ee6f30e1987d1d406b8507fe703ebabcd93e4a82a25099c4f11d3e9d&format=llm_user)

## Desk Features
**Additional Functionality**
- Data Visualization
- Mobile App
- AI Copilot
- Commenting/Notes
- Text Editing
- Custom Brushes
- Generative AI
- Watermarking
- Engagement Tracking
- Pattern, Color & Art Storage
- Version Control
- API
- Third-Party Integrations
- Collaboration Tools
- Design Templates
- Search/Filter
- Secure Data Storage
- Workflow Management
- Data Storage Management
- Interactive Content
- Drag & Drop Editor
- Video Editing
- Preview Functionality
- Multi-Language
- Image Editing
- Content Import/Export
- Customizable Branding
- Content Management
- CAD Tools
- Content Library
- Custom Fonts
- 3D Digital Asset Management
- Design Management
- Presentation Tools
- Social Media Integration
- Print Management

**Interface and Performance**
- Import/Export
- Organizational Interface
- Search
- File Preview
- Analytics
- Reporting/Analytics

**Content**
- Content Authoring
- Rich Text Editor
- Versioning
- Plug-ins/Widgets/Apps
- Approval Process
- Content Scheduling
- Asset Management
- Internal Search
- Content Repository
- SEO Management
- eCommerce Management
- Forms Management
- Campaign Management
- Media Management
- Drag & Drop Editor
- Audio Editor

**Design**
- Templates
- Layout editor
- Publishing formats
- Saved preferences
- Infographics
- Asset Library

**Asset Management**
- File Types
- Metadata
- File Transformation
- Versioning
- Expiration
- Watermark
- Digital Rights Management
- Brand Guidelines

**Design**
- Breadth of Pre-Built Templates
- Mobile
- Branding/Themes
- Customization

**Platform Additional Functionality**
- Mobile Access
- File Storage

**Media Types**
- Video
- Audio
- Images

**Platform**
- User Community
- SEO
- Flexible Navigation Structures
- User, Role, and Access Management
- Enterprise Scalability
- Internationalization
- Dashboards and Reports
- API

**Administration**
- Workflow Management
- User, Role, and Access Management
- Brand Portal
- Integration with Creative Software
- Integration with Marketing Software
- CMS Integration
- Document Management
- Content Management
- User Management
- Metadata Management
- Video Management
- File Management
- Configurable Workflow

**Agentic AI - Web Content Management**
- Cross-system Integration
- Natural Language Interaction
- Social Media Integration

**Additional Functionality**
- AI/Machine Learning
- Reporting/Analytics
- Collaboration Tools
- Image Editing
- Website Publishing Options
- Chatbot
- Content Publishing Options
- Text Editing
- Access Control
- Website Accessibility Tools
- Content Delivery
- Content Personalization
- Configurable Workflow
- Generative AI
- Alerts/Notifications
- Video Editing
- AI Copilot
- Performance Testing
- Activity Monitoring
- Multi-Channel Distribution

**Agentic AI - Digital Asset Management**
- Cross-system Integration

**Additional Functionality**
- Generative AI
- File Conversion
- Mobile App
- API
- Collaboration Tools
- Search/Filter
- Asset Sharing
- Automatic Transcription
- AI Copilot
- Asset Library
- Video Support
- File Transfer
- Asset Categorization
- Image Recognition
- Drag & Drop
- Customizable Templates
- Customizable Branding
- Tagging
- Watermarking
- Commenting/Notes
- Natural Language Processing
- Document Storage
- Access Controls/Permissions
- Version Control
- Image Library

## Top Desk Alternatives
  - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (663 reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - 4.4/5.0 (9,390 reviews)
  - [Canva](https://www.g2.com/products/canva/reviews) - 4.7/5.0 (6,480 reviews)