KM
Ken M.
Small-Business (50 or fewer emp.)
"THEY CARE ABOUT ME"
5/5
What do you like best about DesignNBuy?

Their support is out of the blue. They take good care of me. They are proactive and supportive. I signed up for design buy but couldn't use it for sometime. I had medical emegency. mean while they took good care of account. I was kept informed and also offered extended support at the time of need. I must say that Deepak took very well care of me. I really appreciate the way customer team is working. Thaks to all of you.Now, again i am working again to put thinsg in place. I had so many challenges but they are taking good care of me. no nuisance at all. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

not sure for now as i am always helped and i am happy with desigbuy. Review collected by and hosted on G2.com.

AN
Verified User in Printing
Small-Business (50 or fewer emp.)
"A good customer service"
4.5/5
What do you like best about DesignNBuy?

I have received a good and quick response from the Customer Success Team, and I am currently using an All-in-One Web-to-Print tool for T-shirts. The platform is very easy to navigate and helpful for managing the printing business. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Everything is going well so far. Last time, I stopped the services due to the lack of good support, but this Customer Success Team has helped me to set up the tool Review collected by and hosted on G2.com.

DS
Dragisa S.
Small-Business (50 or fewer emp.)
"Great support through the entire process from the beginning to the project launching."
5/5
What do you like best about DesignNBuy?

Ease of use for someone to whom the Internet is not a natural business environment, such as printers. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Classic theme, as a front, it could be a little more atractive. Review collected by and hosted on G2.com.

Francois .
F
Francois .
Small-Business (50 or fewer emp.)
"Good support from customer service"
4.5/5
What do you like best about DesignNBuy?

Design n Buy has a professional and standardize ticket system which helps with communications between support team and client/user. This has proved to be effective and with quick response. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Content Management optimizations should be improved. Review collected by and hosted on G2.com.

CR
Cliff R.
Small-Business (50 or fewer emp.)
"Design N Buy is a Professional Company"
5/5
What do you like best about DesignNBuy?

The crew there is outstanding in terms of follow-through. They are always available to solve any technical problem. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

You have to understand time zones. DnB has added additional hours to help alleviate this problem Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Great customer service"
5/5
What do you like best about DesignNBuy?

The customer service of Design'N'Buy is exceptional as eachand every customer receives an allocated, personal contacts person from them. The design tool is very compact an compatible and the agency itself is very customer oriented. Their solutions helped us being more digitally advanced for our webshop. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Sometimes we run into language barriers, but this does not affect the outcome of the tasks. Review collected by and hosted on G2.com.

BB
Bjorn B.
Small-Business (50 or fewer emp.)
"extreme caution"
0/5
What do you like best about DesignNBuy?

line level customer service training staff are helpful and professional Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Impossible to reach the president or owner once our project failed despite repeated requests. We paid USD 21K for a projected two month coding project including 1 year of support, 14th months later are empty-handed. Review collected by and hosted on G2.com.

AS
Andres S.
Small-Business (50 or fewer emp.)
"Eazy and custimazable web2print solution"
4.5/5
What do you like best about DesignNBuy?

powerfull but easy to set and work, the best for us is that is customizable for our particular needs Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

for a few simple features, support team needs to get involve. Review collected by and hosted on G2.com.

Robyn R.
RR
Robyn R.
Owner
Small-Business (50 or fewer emp.)
"Great Onboarding Experience"
5/5
What do you like best about DesignNBuy?

Robust solution. Caring and Understanding team. Super good at working to achieve my goals. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Learning curve. But to be fair, this is true for every one of these solutions. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
5/5
What do you like best about DesignNBuy?

I like that I was able to customize the designer to fit my needs! Customer service has been top notch! All of my concerns have been answered and resolved in a timely, professional manner. Deepak and the creative team were very responsive and understanding. Review collected by and hosted on G2.com.

What do you dislike about DesignNBuy?

Would like additonal creative text options. Review collected by and hosted on G2.com.