I have been using Design0 for two years and recently we upgraded to 1.7. I must admit that DNB team has addressed 90% of the requests we raised in the past months. The Design0 works as a complement to our website. The new features added in the new Design0 1.7 are meticulous. We were slightly concerned about the upgrade as our current business might be affected. Here comes the Project team who upgraded us in 3 weeks, no bugs were reported. After the delivery, we got an extended period for UAT, which relaxed us as we could review and test the new Design0. After handing it over to the customer team we were attended by the CSM Deepak. He made sure all our previous integrations were working as they were. He checked all the checks before putting it live. It all happened in the blink of an eye. Our existing business website was kept live with the older Desogn0. Once we got approval all the integrations were completed in a day and guess what, we were taking orders through the new Design0 1.7. Truly this team has worked hard and the customer made sure I have no unanswered questions. Re-trainings were arranged so that we can get familiar with the new Designo0 1.7. Thank You everyone you are always of great help! Review collected by and hosted on G2.com.

At present, I have no dislike. They are improving in all places Y0Y. They care for you and provide you with the best customer experience. I recommend this company to my industry friends. Review collected by and hosted on G2.com.

We signed up for the AIOD a few years back. Initially, I would say it was tough to understand these people. Some time I was banging my head where I had moved. Gradually, I experienced improvements in this company. Language was a very big challenge in the initial days. It's been more than 3 years since we have been using this software. Though we are at license. Doing our business in Africa. For the last year, I saw a lot of improvements in the team. I don't know what happened but I am happier than before with the team. On-time resolution, no delay follows up. The customer team is at par and they don't leave you. The new team makes sure your work is completed and takes feedback after the ticket is closed. Their new initiatives are customer-centric. I referred two of my business mates and guess what they got the work completed in 2 weeks only. I am jealous. The customer team does not even listen to you, they understand, talk, and find a solution. Now, I see a long way for this team. Miles to go. Really Happy with the Designnbuy team. Kudos to all of you especially the Customer team. They really care for you. World-class customer-centric team. You can be lazy but they won't stop connecting with you until you start acting. Surely, that's what Indians are known for. Their Customer team tagline of Vasudhaiva Kutumbakam killed it. Good job. Review collected by and hosted on G2.com.

Unavailability of resources that could deliver white glove experience, I am now they have. Review collected by and hosted on G2.com.

I like the option to create multiple stores for our business to business customers. Not only can we create different sites but can customize what products are available in each store. We can marage all of them from our Super Admin panel, which saves a lot of time. Review collected by and hosted on G2.com.

The software is pretty complex with lots of features. So it has taken more time than we would have liked for our team to come up to speed maybe because we are new to the web to print space. The fact that is has a lot of features is a good thing, but you have to invest the time in learning. Review collected by and hosted on G2.com.

For us, as a small family printing company, the most helpful is that with Design’N’Buy we have our own IT and web design department within the company. Without much previous knowledge in these areas, we became recognizable on the market in a short period of time and stood out from the competition because Design’N’Buy enabled us to fully engage in our basic work and to progress. After two years of using it I claim with full responisbility that it would have cost us much more if we had built the web-to-print platform ourselves and paid someone to maintain it all this time. The solutions that were basically offered to us are mostly the ones that we needed, but there were no problems when we changed and adapted them according to the needs of the local market. We mastered most things very easily, and for larger requests, operatives from Design’N’Buy solved our problems in a short time, answered questions, introduced some specifics that we needed. All in all, we do not experience Design’N’Buy as an expense or a duty, but rather as a basic tool for work. Review collected by and hosted on G2.com.

Basically, we have no complaints about Design'N'Buy, and if I had to mention something, it is that we are in different time zones and that our non-working days are different, but that is something that is accepted and easy to get used to, and in Design'N'Buy is trying so that we don't feel it.

Also, the Design'N'Buy system is much bigger than ours and they have employees for different issues, but this is overcome by having an account that is responsible for us, so we turn to him/her, and he/she forwards it to those who are specifically responsible for it. Review collected by and hosted on G2.com.

HOnest and resourceful staff and always friendly. Review collected by and hosted on G2.com.

We are US based and the time diffence slows down some urgent issues. Overall, they make it work. Review collected by and hosted on G2.com.

I decided my business needed to offer the ability for customers to customize their products and preview them before checkout to save on our time and to make sure they could check for mistakes before placing the order. I did a lot of research on the available options and I truly believe Design'N'Buy has the best product available for our needs. I booked a demo and was surprised it had features that I wasn't expecting to have as a small business owner and their level of customer support just blew me away...you don't see that much these days, so I was convinced they were the right choice. So far they, have been so extremely helpful - I cannot emphasize enough the level of service we get - and I think this product is going to really take our business to the next level. If you are unsure, trust me, they will not disappoint you! Review collected by and hosted on G2.com.

I have had zero issues with them so far and I am confident if there ever is an issue that it will be dealt with super quickly. Their level of attention and service is amazing! Review collected by and hosted on G2.com.

We were having a severe problem with our sites, but management helped find solutions. The communication was always ongoing and all the problems were solved systematically to insure a great cunsumer experience.

Can't say enough about my project manager and point person, Deepak Pandey. He took all the wishes and wants. and coordinated the work flow. He fought through every task with precision and usually got things done ahead of his schedules.

I am sure that he has had back up from top management to the developers. and programmers. Hats off to them also. Review collected by and hosted on G2.com.

Being from America, at first, there was a time problem. However, after you understand the work times, it becomes a painless process. As in everything, you must be explicit to what you want done and the team will surely find a way to do it.

Sometimes in the development of the sites, other items had to be changed. It was a journey and the team helps all the time meeting the goals Review collected by and hosted on G2.com.

Design'N'Buy provides the best tool for customizing products in a webshop that we have found on the market! Our company have spent years and a great deal of money to find satisfying solutions for our customers' needs, now we have finally found what we've been looking for! Design'N'Buy offers all the features needed for us and as a bonus there are additional useful features that we had not thought of on our own. We are also very pleased with the excellent and fast customer service! Review collected by and hosted on G2.com.

Dislikes about Design'N'Buy is hard to think of. The time zone differences between countries in different parts of the world is sometimes challenging, however, so far we have always managed to solve our schedules without problems nor delays. Review collected by and hosted on G2.com.

DesignnBuy is an outstanding company that offers top-notch web-to-print solutions, revolutionising how print businesses operate. DesignnBuy has been instrumental in transforming our printing business by providing a comprehensive web-to-print solution. The software's robust features and the company's commitment to excellence have significantly enhanced my operational efficiency and customer experience. DesignnBuy's customer support team is highly responsive and knowledgeable. They have always promptly addressed any questions or concerns I have encountered. Their dedication to customer satisfaction is truly commendable. Review collected by and hosted on G2.com.

While DesignnBuy offers outstanding web-to-print solutions, there are a few minor aspects that could be improved upon:

1. DesignnBuy's interface is generally user-friendly, but some more advanced features may require a steeper learning curve. Enhancing the accessibility of these features through more comprehensive documentation or tutorials would greatly benefit users who wish to leverage the software's full potential.

2. While DesignnBuy offers extensive customisation options, the level of complexity involved in creating and managing these customisations could be simplified. Streamlining the customisation process, particularly for users with limited technical knowledge, would enhance the user experience. Review collected by and hosted on G2.com.

I like that this company has been in the industry for years and their leadership has a strong background in technology and management. Also the fact that I didn't have to start from scratch in designing a solution was extremely important to me. At the same time, they didn't require that I stay in the "out of the box" solution. I was able to communicate my vision and they customized the product accordingly. The Support/Success Team has been amazing, especially Deepak Pandey. He has gone above and beyond to help our project continue to more forward. Review collected by and hosted on G2.com.

That's a tough question. I think the product is very, very robust. So for me there was quite a learning curve because I was new to the Web2Print industry. Perhaps this isn't a dislike but more of a recognition that this product's development is very deep and the features are very abundant. Just be prepared to learn and continue learning. Review collected by and hosted on G2.com.