The G2 on Descartes Sellercloud

Descartes Sellercloud Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the accuracy of Descartes Sellercloud, appreciating its reliable functionality for scaling e-commerce operations. (1 mentions)

Users find that Descartes Sellercloud offers excellent business growth potential with extensive e-commerce functionalities for scaling operations. (1 mentions)

Users value the centralized management of Sellercloud, enjoying seamless access to various e-commerce functionalities in one place. (1 mentions)

Users value the strong onboarding support and comprehensive e-commerce functionalities offered by Descartes Sellercloud. (1 mentions)

Users praise the strong customer support during onboarding, aiding efficient software implementation for e-commerce needs. (1 mentions)

Users face customization issues with Descartes Sellercloud, encountering high costs for basic features and denied requests for adjustments. (1 mentions)

Users find the customization costs unreasonable, especially given the ongoing issues with core functionalities and support. (1 mentions)

Users often face integration issues with Descartes Sellercloud, leading to frustrations and operational complications. (1 mentions)

Users face challenges due to lack of automation in multi-warehouse fulfillment, leading to manual workaround requirements. (1 mentions)

Users are frustrated by the limited functionality of Descartes Sellercloud, facing issues with multi-warehouse operations and integrations. (1 mentions)

5 Pros or Advantages of Descartes Sellercloud

1. Accuracy

Users value the accuracy of Descartes Sellercloud, appreciating its reliable functionality for scaling e-commerce operations.

See 1 mentions

See Related User Reviews

Harshdeep Singh L.

Small-Business (50 or fewer emp.)

2.5/5

"Powerful But Requires Significant Oversight"

What do you like about Descartes Sellercloud?

The onboarding and initial support were strong, and the software does cover a wide range of e-commerce functionalities under one roof. If you have a t

2. Business Growth

Users find that Descartes Sellercloud offers excellent business growth potential with extensive e-commerce functionalities for scaling operations.

See 1 mentions

See Related User Reviews

Harshdeep Singh L.

Small-Business (50 or fewer emp.)

2.5/5

"Powerful But Requires Significant Oversight"

What do you like about Descartes Sellercloud?

The onboarding and initial support were strong, and the software does cover a wide range of e-commerce functionalities under one roof. If you have a t

3. Centralized Management

Users value the centralized management of Sellercloud, enjoying seamless access to various e-commerce functionalities in one place.

See 1 mentions

See Related User Reviews

Harshdeep Singh L.

Small-Business (50 or fewer emp.)

2.5/5

"Powerful But Requires Significant Oversight"

What do you like about Descartes Sellercloud?

The onboarding and initial support were strong, and the software does cover a wide range of e-commerce functionalities under one roof. If you have a t

4. Customer Experience

Users value the strong onboarding support and comprehensive e-commerce functionalities offered by Descartes Sellercloud.

See 1 mentions

See Related User Reviews

Harshdeep Singh L.

Small-Business (50 or fewer emp.)

2.5/5

"Powerful But Requires Significant Oversight"

What do you like about Descartes Sellercloud?

The onboarding and initial support were strong, and the software does cover a wide range of e-commerce functionalities under one roof. If you have a t

5. Customer Support

Users praise the strong customer support during onboarding, aiding efficient software implementation for e-commerce needs.

Users are frustrated by the limited functionality of Descartes Sellercloud, facing issues with multi-warehouse operations and integrations.

See 1 mentions

See Related User Reviews

Harshdeep Singh L.

Small-Business (50 or fewer emp.)

2.5/5

"Powerful But Requires Significant Oversight"

What do you dislike about Descartes Sellercloud?

Multi-Warehouse Limitations: One of our biggest issues is with sales order fulfillment. The system struggles to automate fulfillment from a single des

G2 reviews are authentic and verified.

Here's how.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/28/2017

"Usefull multichannel integration"

4/5

What do you like best about Descartes Sellercloud?

The fact that synchronizes the inventory of all our selling channels Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Tha I was not able to export my store database from Amazon store to Magento store so we had to do it manually and with external tools Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

3/28/2017

"Complete Solution, Online Retail, Traditional Wholesale "

5/5

What do you like best about Descartes Sellercloud?

Easier operation more time for sales, Less operational costs, Less labor costs Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

I prefer that they should have csv import for every possible channel Review collected by and hosted on G2.com.

Recommendations to others considering Descartes Sellercloud:

don't wait, Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

Reordering is much easier,

Operational functions are more organized and easier.

While online retailers reports you sales, Sellercloud combines other related costs to reports so i can see real profitability. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

3/28/2017

"Better Than an Average Solution"

3.5/5

What do you like best about Descartes Sellercloud?

Lot of different and useful features including many import options, user/change history, etc. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Lack of support, quite distracting - inconsistent views, inaccuracy in qty sold resulting in unreliable replenishment Review collected by and hosted on G2.com.

Verified User in Building Materials

Small-Business (50 or fewer emp.)

3/28/2017

"An easy and quick way to sell and keep inventory"

5/5

What do you like best about Descartes Sellercloud?

Buying predictions based upon my selling and inventory Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

At times the program doesn't speak to the third party program Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

3/28/2017

"Inventory Management"

4.5/5

What do you like best about Descartes Sellercloud?

The ability to sync our inventory across multiple platforms. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Products with variations can be difficult to work with because they don't import from Amazon perfectly. Review collected by and hosted on G2.com.

Verified User in Wholesale

Mid-Market (51-1000 emp.)

3/28/2017

"Highly recomended"

5/5

What do you like best about Descartes Sellercloud?

The flexibility to integrate with our software and to customize according to our needs, with excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Doesn't provide full integration with Amazon Vendor Central, like uploading ASN and invoicing. Review collected by and hosted on G2.com.

Mendy S.

Owner

Information Technology and Services

Small-Business (50 or fewer emp.)

7/20/2016

"The best inventory and order management tool"

5/5

What do you like best about Descartes Sellercloud?

Easy to learn. Easy to use. Has everything that a small or big business needs. The available e-commerce channel integration with close to 30 markets is incredible. Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Not much. The integration with FBA inbound shipments could be more streamlined and the receiving data to more readily available with seller cloud. Review collected by and hosted on G2.com.

Recommendations to others considering Descartes Sellercloud:

Relatively easy to integrate/implement. Easy of selling on multiple channels. Easy of inventory control. Proper business reporting. Review collected by and hosted on G2.com.

What problems is Descartes Sellercloud solving and how is that benefiting you?

Inventory management. All orders from all e-commerce channels in one place. Purchasing, receiving etc. able to properly run sales reports, inventory report. Reorders. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

3/28/2017

"Great System but Hard to work with"

3/5

What do you like best about Descartes Sellercloud?

It Has Everything! Can access all Accounts on one System Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Very Old Interface, too many Options to choose from Review collected by and hosted on G2.com.

Response from Jeremy Greenberg of Descartes Sellercloud

edit

Thank you for taking the time to leave feedback.

From the beginning, I was always very focused on functionality while neglecting the need to present the solution in a easy to use way. As a bootstrapped company, a choice had to be made between the two, focusing on one. Thankfully, around a year and a half ago, I was able to assemble a team of designers and developers to give the system an updated user interface but that has been delayed due to the size the of system. We now have a beta version of the new user interface that is accessible to a small group of clients so feel free to contact me to get access to that.

Verified User in Information Services

Small-Business (50 or fewer emp.)

3/28/2017

"Good partner, limited services"

1.5/5

What do you like best about Descartes Sellercloud?

Order processing from retail partners... Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

Limited retailer partnership. We have tried to partner with several retailers that SellerCloud does not connect with, we had to pay for a 2nd service that SC couldn't provide. Review collected by and hosted on G2.com.

Response from Jeremy Greenberg of Descartes Sellercloud

edit

Thank you for leaving feedback. Our system does have its limitations but we are always looking to improve it and expand on our list of integrations.

Please contact us to let me know the new connections that are most important to your business so that we can accommodate your needs better in the future.

Verified User in Writing and Editing

Small-Business (50 or fewer emp.)

3/28/2017

"Great and best Program for Online Selleing"

5/5

What do you like best about Descartes Sellercloud?

I like the most the Predicting Purchasing which makes it easy to re stock your FBA inventory and other sites Review collected by and hosted on G2.com.

What do you dislike about Descartes Sellercloud?

the shipping program ship bridge needs a redo need to be cleaner and faster Review collected by and hosted on G2.com.